the amenities are sufficient and staff are very helpful
HIU TING
於 2024 年 3 月住了 1 晚
Laura 於 2024年3月22日的回應
Good morning Hiu, We appreciate your positive feedback about our hotel. We are looking forward to having you again as a guest in our hotel. Best Regards
6/10 一般
真實旅客
2024年2月15日
讚好:整潔度、住宿狀況和客房舒適度
Good location, good mattress.
It is close to the train station, and the water bus station m, very convenient.
Just we caught the Carnival of Venice, the room is pretty expensive.
There is little flood on the show tub, but manageable.
真實旅客
於 2024 年 2 月住了 1 晚
8/10 不錯
witzlui
2023年10月24日
witzlui
於 2023 年 10 月住了 2 晚
Laura 於 2023年11月1日的回應
Good morning , We appreciate your positive feedback about our hotel. We are looking forward to having you again as a guest in our hotel. Best Regards,
Dear,
thank you very much for your stay in our hotel and also for your good review!
We really hope to have you again as our guest.
Best regards.
10/10 優異
HangYi
2019年10月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
This is a lovely place which is close to the train station and you don’t have to walk a long way with your luggage. We have our room at fourth floor, and was exhausted after carrying three luggages into our room.
HangYi
於 2019 年 9 月住了 3 晚
Venice Maggior Consiglio Staff 於 2019年10月7日的回應
Dear,
thank you very much for your stay in our hotel. Unfortunately is difficult to have permission for an elevator in historical buildings in Venice and if we are full we need to use also the higher floors. We are working on to have it for the end of January 2020. That’s why it’s not on our services on the websites.
We really hope to have you again as our guest.
Best regards.
Dear,
first of all thank you for your reservation in our hotel.
We are sorry if you didn't like your stay. Unfortunately we had a problem with the hot water (something that can happen) and we were full. That's why we had to wait the next day to move you to another room. The colleagues did their best to solve the problem as soon as they can and we are sorry if this wasn't enough for you.
Best regards.
10/10 優異
CHIENHUA
2019年7月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Convenient and friendly
The staff is kind and friendly!Breakfast and coffee is good!Otherwise,it’s very fast from station to the hotel.
CHIENHUA
於 2019 年 7 月住了 2 晚
Venice Maggior Consiglio Staff 於 2019年7月4日的回應
Dear,
thank you very much for your stay in our hotel and also for your good review!
We really hope to have you again as our guest.
Best regards.
10/10 優異
Sharon
家人同遊
2024年5月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is in a great location, close to the railroad station, with many different dining options. The rooms were clean and the breakfast buffet was a great addition.
Sharon
於 2024 年 5 月住了 3 晚
6/10 一般
Doug
2024年5月22日
讚好:整潔度
Hot water didn’t work one day. Safe was locked open.
Doug
於 2024 年 5 月住了 2 晚
6/10 一般
Sonia
伴侶同遊
2024年5月16日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
The hotel is older and has a distinct bad smell. The smell is so strong that it woke me up in the middle of the night. You will notice the minute you step into the room. The bathroom is pretty small. Besides the cons, the staff is very friendly, it's in a great location, and they keep the rooms and lobby clean.
Sonia
於 2024 年 5 月住了 1 晚
Laura 於 2024年5月21日的回應
Good morning Sonia,thank you for your review.we are sorry that the stay did not fully meet your expectations, we are not aware of any reports from you otherwise we would have considered an alternative solution.we hope to welcome you as our guest again,
10/10 優異
Vandana
2024年5月16日
讚好:整潔度、職員與服務和住宿狀況
Great location for us and clean, comfortable room!
Vandana
於 2024 年 5 月住了 1 晚
Laura 於 2024年5月21日的回應
Good morning Vandana, We really appreciate your feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
Jeanette
伴侶同遊
2024年5月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
So close to the train station - great if you are dealing with luggage. Staff was excellent - bilingual and helpful. Stairs were a bit steep- but there is an elevator!
Jeanette
於 2024 年 5 月住了 2 晚
Laura 於 2024年5月10日的回應
Good morning Jeanette, We really appreciate your feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
Linda
伴侶同遊
2024年5月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Kevin and Mor very helpful at the Desk, my husband needed help with a call to Milan. Very polite and always helpful.
Linda
於 2024 年 4 月住了 4 晚
Laura 於 2024年5月10日的回應
Good morning Linda, We really appreciate your feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
Donna (Evans)
伴侶同遊
2024年5月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very easy to get to from the train station. The staff gave us a map and pointed out easy ways to get to popular places. The free breakfast was fabulous.
Donna
於 2024 年 4 月住了 2 晚
Laura 於 2024年5月10日的回應
Good morning Donna, We really appreciate your feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
Alexander
伴侶同遊
2024年4月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy to find and close to main transport links, but in very quiet street
Staff helpful and would use again
Alexander
於 2024 年 4 月住了 2 晚
Laura 於 2024年5月10日的回應
Good morning Alexander, We really appreciate your feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
Ian
親子同遊
2024年4月27日
讚好:整潔度、職員與服務和住宿狀況
Great hotel near train station!
Ian
於 2024 年 4 月住了 2 晚
Laura 於 2024年4月28日的回應
Good morning Ian, We really appreciate your feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
Daniel
2024年4月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Daniel
於 2024 年 3 月住了 2 晚
8/10 不錯
Yeriel
2024年4月24日
讚好:整潔度、職員與服務和住宿狀況
Yeriel
於 2024 年 4 月住了 3 晚
10/10 優異
Liliana
2024年4月22日
Liliana
於 2024 年 4 月住了 1 晚
10/10 優異
Roxanne
伴侶同遊
2024年4月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I greatly appreciated the helpful staff.
Roxanne
於 2024 年 4 月住了 2 晚
Laura 於 2024年4月21日的回應
Good morning Roxanne, We really appreciate your feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
Michael
家人同遊
2024年4月21日
A very nice small hotel within a short walk to the Venice Grand Canal, trains, buses, taxis, and water taxis.
Michael
於 2024 年 4 月住了 1 晚
Laura 於 2024年4月21日的回應
Good morning Roxanne, We really appreciate your feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
8/10 不錯
MARI ANNA
多人同遊
2024年4月16日
讚好:住宿狀況
The hotel was a bit difficult to find as it was located in a small corridor down from the Grand Canal. It is conveniently located near the train station and a water taxi stop.
The staff was nice and very accommodating.
The breakfast was included and offered something for everyone.
MARI ANNA
於 2024 年 3 月住了 2 晚
Laura 於 2024年4月21日的回應
Good morning Mari, We really appreciate your feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
NERISSA
家人同遊
2024年4月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is situated in one of a quiet ally of VENICE a walking distance from
The train station which is convenient for traveller with a big/multiple baggage. You can also leave your baggage before/after your check in while waiting for your ride is a plus of the hotel. Breakfast is decent and well prepared. All in all we had a good experience with our stay
NERISSA
於 2024 年 4 月住了 1 晚
Laura 於 2024年4月21日的回應
Good morning Nerissa, We really appreciate your feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
MIGUEL
家人同遊
2024年4月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Personal friendly, able to safe luggage after hours
MIGUEL
於 2024 年 4 月住了 1 晚
Laura 於 2024年4月21日的回應
Good morning Miguel, We really appreciate your feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
Ismael
2024年4月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was great, staff were very nice and helpful,, food and cleaning good, and walking distance to the Canal’s area.
Ismael
於 2024 年 4 月住了 2 晚
Laura 於 2024年4月21日的回應
Good morning Ismael, We really appreciate your feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
Jessica
家人同遊
2024年4月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet place close to the station and restaurants.
Jessica
於 2024 年 3 月住了 3 晚
Laura 於 2024年4月21日的回應
Good morning Jessica, We really appreciate your feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
Monika
家人同遊
2024年4月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly, nice hotel. Breakfast was great too.
Monika
於 2024 年 4 月住了 2 晚
Laura 於 2024年4月21日的回應
Good morning Monika, We really appreciate your feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
Sreya
2024年4月7日
讚好:整潔度、職員與服務和住宿狀況
The hotel room was very nice and clean. It is not the most easily accessible as even after the elevator there are some steps which can add a bit of difficulty when traveling with suitcases. The location to the train station makes the hotel very convenient for travel. The breakfast was delicious.
Sreya
於 2024 年 4 月住了 1 晚
Laura 於 2024年4月21日的回應
Good morning Sreya, We really appreciate your feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
Ishihara
2024年4月6日
Ishihara
於 2024 年 4 月住了 1 晚
10/10 優異
Namjeong
多人同遊
2024年4月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was conveniently located next to the train station and the ferry stop. It was easy to get around everywhere. The staff was friendly and the breakfast was great. I would recommend this hotel to friends going to Venice.
Namjeong
於 2024 年 4 月住了 2 晚
Laura 於 2024年4月21日的回應
Good morning Namjeong, We really appreciate your feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
8/10 不錯
Rachael
2024年4月3日
Rachael
於 2024 年 4 月住了 1 晚
10/10 優異
Bonnie
伴侶同遊
2024年4月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Maravillosa ubicación a un lado de la Estación de Venezia SANTA LUCIA, excelente opción para llegar y dejar maleta en el hotel y comenzar a disfrutar Venezia, cuarto súper lindo y limpio, desayuno incluido delicioso y completo. Sin duda una maravillosa opción.
Bonnie
於 2024 年 4 月住了 1 晚
Laura 於 2024年4月21日的回應
Good morning Bonnie, We really appreciate your feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
Janghyun
2024年3月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Janghyun
於 2024 年 3 月住了 1 晚
4/10 欠佳
Haralambos
2024年3月30日
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
The property was nice but our sink was leaking, the shower was leaking out on the floor. Our shower also didn’t drain and when we contacted the hotel front desk about it we were told “they’ll get to it when they get to it.” Yeah that sounds amazing. Other than that the room was clean, that’s about it
Haralambos
Laura 於 2024年4月21日的回應
Good morning Haralambos, We appreciate your feedback about our hotel. We're sorry for the problems encountered, we would have provided an alternative solution.We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
Maranda
家人同遊
2024年3月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Top notch hotel in Venice. Loved the bath, heated floors in the bathroom, bed was comfortable and the breakfast was amazing.
Maranda
於 2024 年 3 月住了 1 晚
Laura 於 2024年4月21日的回應
Good morning Maranda, We really appreciate your positive feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
Zongkui (North Chelmsford)
家人同遊
2024年3月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel room was remodeled, clean and large. Staff was very friendly and changed the breakfast schedule for us so our trip plan wasn't affected. Breakfast was great. The hotel is close to the train station and parks.
Zongkui
於 2024 年 3 月住了 1 晚
Laura 於 2024年4月21日的回應
Good morning Zongkui, We really appreciate your positive feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
Katherine
家人同遊
2024年3月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was very friendly. The included breakfast was quite good.
Katherine
於 2024 年 3 月住了 2 晚
Laura 於 2024年4月21日的回應
Good morning Katherine, We really appreciate your positive feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
Morgan
伴侶同遊
2024年3月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderdul location, staff was attentive and kind. Room was clean sanitized and amenities were plentiful.
Morgan
於 2024 年 3 月住了 2 晚
Laura 於 2024年4月21日的回應
Good morning Morgan, We really appreciate your positive feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
Armando
家人同遊
2024年3月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The place is next to the tranvia. And is a great place
Armando
於 2024 年 3 月住了 2 晚
Laura 於 2024年4月21日的回應
Good morning Armando, We really appreciate your positive feedback about our hotel. We look forward to having you as a guest in our hotel again. Sincerely
10/10 優異
Veronica
家人同遊
2024年3月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved our stay here, it was an easy walk from the train station and very convenient to access restaurants and shopping. The room was spacious, clean and comfortable. Will definitely stay here again!
Veronica
於 2024 年 3 月住了 1 晚
Laura 於 2024年3月22日的回應
Good morning Veronica, We appreciate your positive feedback about our hotel. We are looking forward to having you again as a guest in our hotel. Best Regards
8/10 不錯
Penny
伴侶同遊
2024年3月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel in perfect location for a 2 night stay. Rooms were clean and had enough storage for the duration of our stay.
We were able to leave our luggage on our last day and collect before our bus back to the airport. Staff were all lovely and welcoming even when checking in late or night.
Great stay with spacious rooms. Only issue we had during our stay was the air con not working in the room however leaving the windows open let enough air flow into the room.
Penny
於 2024 年 3 月住了 2 晚
Laura 於 2024年3月22日的回應
Good morning Penny, We appreciate your positive feedback about our hotel. We are looking forward to having you again as a guest in our hotel. Best Regards
4/10 欠佳
Yury (Daytona Beach)
家人同遊
2024年3月16日
讚好:整潔度
We did not like tiny bathroom. The bathroom is for midget.
Yury
於 2024 年 3 月住了 3 晚
Laura 於 2024年3月22日的回應
Good morning Yury, We appreciate your positive feedback about our hotel. We are not aware of any reports from you, please remember that the front desk is available 24/h for any needsWe are looking forward to having you again as a guest in our hotel. Best Regards