Hi SarahWe apologize for falling short of your expectations. Your feedback helps us improve, and we'll do our best to ensure a better experience in the future.The Bedford Regency Hotel

Hi EvelynThank you for sharing your experience! We're glad you enjoyed our great location with easy access to shopping and dining. We appreciate your feedback regarding the room size and parking process, and we'll take it into consideration for future improvements. We hope to welcome you back soon!The Bedford Regency Hotel

Hi Barbara,We appreciate your feedback! We'll take your comment into consideration to improve our accommodations for future stays.The Bedford Regency Hotel

Hi Mike,Thank you for the fantastic rating! We're delighted you enjoyed your stay.The Bedford Regency Hotel

Hi Andrea,"Thank you for sharing your feedback! We're delighted you enjoyed our fantastic location and quaint interior. We appreciate your insights about the lively atmosphere nearby. For those seeking a vibrant nightlife experience, our spot is ideal, although we understand it may not suit those in search of serene nights. We hope to welcome you back soon!"The Bedford Regency Hotel

Hi Phil,We apologize for the inconvenience regarding the whirlpool tub. We'll promptly address this matter to ensure it's working perfectly for future guests.The Bedford Regency Hotel

Hi Masako,"Thank you for the glowing review! We're thrilled to hear you had a fantastic experience with us. Looking forward to welcoming you back soon!"The Bedford Regency Hotel

Hi Geneva,Thank you for sharing your feedback. We're glad you found suitable parking nearby and appreciate your understanding. We'll take note of your experience to improve our services.The Bedford Regency Hotel

Hi Melissa,Thank you for your valuable feedback. We'll address the concerns with the bathroom, fridge, and consider adding a full-length mirror for future improvements. Your input helps us enhance our guests' experience.The Bedford Regency Hotel

Hi Daryl,Thank you for your kind words about our staff and location! We'll take note of your suggestion for microwaves in each room for future considerations. We appreciate your feedback!The Bedford Regency Hotel

Hi AndyWe're thrilled you found our downtown location convenient for exploring. Thank you for your review!The Bedford Regency Hotel

Hi Ronald,Thank you for your rating! We're glad you enjoyed your stay overall. If there's anything specific we can improve upon, please let us know.The Bedford Regency Hotel

Hi Candace,We apologize for any confusion with the check-in time. We'll ensure better communication in the future to avoid inconvenience. Thank you for bringing this to our attention.The Bedford Regency Hotel

Dear GuestThank you so much for the 5-star review! We're thrilled to hear you had a fantastic experience with us. We appreciate your support and look forward to serving you again soon!

Dear Joshua, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will certainly address these issues to ensure a more comfortable experience for our guests in the future.

Dear GuestThank for staying with us.We really appreciate your time for rating our hotel.Have a great weekend.

Hi RayWe're glad you enjoyed your stay overall. Is there anything specific you think we could improve upon for next time?The Bedford Regency Hotel

Hi KimberlyThank you for recognizing our friendly and helpful staff. We apologize for any discomfort caused by the scent and size of the room. Your feedback is valuable, and we'll strive to improve our facilities to offer a more pleasant experience. We hope to have the opportunity to welcome you back in the future.The Bedford Regency Hotel

Hi MarianWe apologize sincerely for the inconvenience you faced during your stay. We acknowledge the frustration of encountering issues with hot water and the parking confusion. Your feedback is highly valued, and we are committed to making necessary improvements. We deeply appreciate your patronage and aspire to earn back your trust in the future. The Bedford Regency Hotel

Hi EmilyWhile our furnishings may be on the older side, we're thrilled that our hotel's prime location added value to your stay. We appreciate your feedback and hope to have the opportunity to host you again in the future.The Bedford Regency Hotel

Hi MarkWe're pleased to hear that you found our hotel to be good value for the price. While our rooms may be small and old, we take pride in ensuring they are clean and comfortable for our guests. Thank you for acknowledging our efforts. We're also delighted that you had a positive interaction with our staff. Your satisfaction is our priority, and we look forward to welcoming you back in the future.The Bedford Regency Hotel

Hi PaulaYour rating means a lot to us, and we're thrilled you had a great stay. Should you have any suggestions for us to earn that additional star on your next visit, please don't hesitate to share. Wishing you safe and pleasant travels!The Bedford Regency Hotel

Hi BarbaraThank you for your feedback. We apologize for any discomfort you experienced during your stay. Your comments are valuable to us, and we will use them to improve our guests' experiences. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.The Bedford Regency Hotel

Dear GuestThank you for rating our hotel.Have a great day

Hi ThomasThank you for your review! We're delighted to hear that you enjoyed your stay and appreciated the amenities in your room, such as the jet tub, fireplace, and large TV. We're glad you found the location convenient, with a large mall and many shops nearby, as well as being close to the harbor. We apologize for the limited channel options but are pleased that you still had a good overall experience and enjoyed the vibe of the hotel. We hope to welcome you back for another enjoyable stay in the future!The Bedford Regency Hotel

Hi ChristopherThank you for your enthusiasm! We're thrilled that you found our location to be so convenient and walkable to nearby attractions. We hope to see you again soon for another enjoyable visit!The Bedford Regency Hotel

Hi AshThank you. We appreciate your positive rating. If there's anything specific you feel we could improve on, please let us know. We strive to make your stay even better next time.The Bedford Regency Hotel

Hi KellyThank you for your feedback! We appreciate your understanding regarding the noise from the nearby pubs. If you have any specific room preferences for your next stay, please don't hesitate to let us know. We want to ensure your comfort and will do our best to accommodate your needs. We look forward to welcoming you back soon!The Bedford Regency Hotel

Hi UzairThank you for your positive review! We're glad to hear that you had a good overall stay, despite the noise from the bar. Your feedback is valuable to us, and we'll make a note of your preference for a quieter room for your next visit. Please feel free to reach out to us directly with any specific room requests for your future stays. We look forward to welcoming you back!The Bedford Regency Hotel

Hi MehdiThank you for your feedback! We appreciate your positive review. If you have any specific comments or suggestions for improvement, we'd love to hear them.The Bedford Regency Hotel

Hi MartinThank you for your kind words! We strive to offer excellent value for our guests. We hope you have a wonderful stay with us.The Bedford Regency Hotel

Dear Shannon, Thank you for your kind review! We're thrilled to hear that you enjoyed your stay with us and found our location convenient. Our team takes great pride in providing excellent service, and we're delighted that it made a positive impact on your experience. We look forward to welcoming you back on your next visit!Guest Services Team

Dear Ana, Thank you for your wonderful review! We're delighted to hear that you appreciated the charm of our rooms and found the beds comfortable. Our central location and vintage atmosphere are indeed highlights for many of our guests.We look forward to welcoming you back for another memorable stay!Guest Services Team

Dear Helen, Thank you for your rating. We appreciate your feedback and will use it to improve our services. We hope to have the opportunity to exceed your expectations in the future.Guest Services Team

"Thank you for your feedback. We appreciate your insights and hope to make improvements based on your experience."

Dear David, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the cleanliness of the fridge and the delay in hot water availability. Your comments have been noted, and we will address these issues promptly to ensure a better experience for our future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Guest Services Team,

Hi DanicaThank you for your detailed feedback! We're delighted you found our location convenient and enjoyed the accessibility to nightlife and the waterfront. We appreciate your understanding about the room size and amenities and are glad to hear that it served its purpose well for your stay. We look forward to welcoming you back again in the future!The Bedford Regency Hotel

Hi AustinThank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you encountered with the parking situation. Your feedback is valuable to us, and we will use it to improve our services and communication regarding parking options for our guests. We're glad to hear that you found the room charming and had a positive interaction with our front desk staff. We understand your concerns and will work to address them. We hope to have the opportunity to welcome you back and provide a better experience in the future.The Bedford Regency Hotel

Dear Elina,Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your stay. Your comments have been noted, and we will take steps to improve in the areas mentioned. We hope to have the opportunity to welcome you back in the future for a much-improved experience.Guest Service Team

Hi NadyaThank you for your positive rating! We're glad you enjoyed your stay. If there's anything we can do to make your next visit even better, please let us know.The Bedford Regency Hotel

Dear Loretta,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and had a great time exploring the sights and dining options. We appreciate your recommendation for the history tour with the gentleman and his bicycle trailer. We hope to welcome you back again soon for another wonderful experience.Guest Service Team

Dear Cloe,Congratulations on your honeymoon! We're delighted to hear that you had a great time with your husband at our hotel. Thank you for choosing us for such a special occasion. Wishing you both a lifetime of happiness together!Guest Service Team

Dear Guest,Thank you for your feedback! We're thrilled to hear that you found our super queen bed comfortable and enjoyed the surprise of the fireplace. We apologize for any inconvenience regarding parking and appreciate your understanding. We hope to welcome you back for another cozy stay soon.Guest Service Team

Dear Lory,Thank you for highlighting our prime location! We're glad you found it convenient. We hope to welcome you back soon for another great stay.]Guest Service Team

Hi KyleThank you for choosing us and taking the time to rate your experience. We're delighted to see your 4-star rating.If there's anything specific you'd like us to improve or if you have additional comments, please feel free to share.We look forward to the pleasure of hosting you again.The Bedford Regency Hotel

Hi DanThank you for your review! We're glad to hear that you had a positive overall experience. If there's anything specific you think we could do better to earn that extra star next time, please feel free to share. We hope to have the opportunity to welcome you back in the future!The Bedford Regency Hotel

Dear GuestWe're truly sorry to hear that your stay with us didn't meet your expectations. We understand that the street closure was an unexpected inconvenience, and we want to clarify that this is an external factor beyond our control, mandated by the city.Victoria is a vibrant city, and our prime downtown location can sometimes result in external noise. However, we do offer quiet rooms that can be reserved in advance to ensure a more peaceful stay. Additionally, we couldn't locate information stating that parking was included. We kindly request you to share a print or screenshot of where you found this information. It's important to note that on both our hotel website and our partner websites, we not only specify the parking costs but also provide comprehensive details to ensure transparency about our services.Your feedback is valuable, and we apologize for any inconvenience you experienced. We look forward to addressing these issues and hope to have the opportunity to enhance your experience in the future.Wishing you a wonderful week ahead,

Dear Andrew, Thank you for the perfect rating! We're thrilled to hear that you had an excellent experience with us. We hope to welcome you back again soon for another wonderful stay.Guest Services Team