基本開放式客房, 1 張特大雙人床 | 房內夾萬、書桌、手提電腦工作空間、熨斗/熨衫板

赫爾姆斯酒店的評價

2 out of 5
赫爾姆斯酒店
600 Douglas St, Victoria, BC

評價

9.2

卓越

10 分評分,優異;1170 則評價中有 767 則" "
8 分評分,不錯;1170 則評價中有 316 則" "
6 分評分,一般;1170 則評價中有 54 則" "
4 分評分,欠佳;1170 則評價中有 22 則" "
2 分評分,很差;1170 則評價中有 11 則" "

9.2/10 

整潔度

9.4/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Bia

讚好:整潔度
於 2024 年 4 月住了 1 晚

10/10 優異

regina

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Lilly

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Mark Joseph (Whistler)

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Well recommended 👌nice stay with your hotel.
於 2024 年 4 月住了 1 晚

10/10 優異

Harmeet Singh

讚好:整潔度、職員與服務和住宿狀況
Amazing stay
於 2024 年 4 月住了 1 晚

10/10 優異

Beffy

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is new and clean. I stayed only for a night. It’s in the city and closed to a big park. I will be stay again when I return to here. The receptionist was very nice.
於 2024 年 4 月住了 1 晚

8/10 不錯

Carol

讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient and affordable
於 2024 年 4 月住了 4 晚

4/10 欠佳

Emilie

不滿:設施服務
The building needs upgrades, our next door was so loud till 3am with music, shouting and laughing! Both little ones got terrified and cannot sleep whole night
於 2024 年 4 月住了 1 晚

10/10 優異

Gail (Edmonton)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚

10/10 優異

Marcy (High River)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Trevor (Surrey)

讚好:整潔度、職員與服務和住宿狀況
The good news is that the room was recently refurbished, with all new flooring and furniture. It was roomy with a kitchenette and the water pressure in the shower was great. And it was not too expensive compared to other nearby properties. It is also in a great location - close to downtown but not so close the it would be noisy at closing time. The only negatives are that I was on the third floor and it is a walk up; the hallway carpets are a little tired; and the water in the shower oscillated in temperature just a bit. Overall would go back and would recommend.
於 2024 年 4 月住了 1 晚

10/10 優異

ZUJI

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Good
於 2024 年 4 月住了 1 晚

10/10 優異

Shawn

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

Kirk (Comox)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Christopher

讚好:整潔度、職員與服務和住宿狀況
Nice property centrally located. The only issues doesn’t have an elevator.
於 2024 年 3 月住了 3 晚

8/10 不錯

Warren

於 2024 年 3 月住了 3 晚

8/10 不錯

Nadine

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ideal place to stay for a family in Victoria. Simple but clean and spacious, and the location cannot be beat.
於 2024 年 3 月住了 3 晚

10/10 優異

Sandra (Chilliwack)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

Megan

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
For the price this hotel was great. A bunch of buses ran close to the hotel to get us all around the city. The park was across the street and an easy walk to restaurants. Our room had a separate bedroom with two double beds and a kitchen which worked well for us.
於 2024 年 2 月住了 5 晚

10/10 優異

Rutger

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Good, clean and comfortable.
於 2024 年 3 月住了 1 晚

10/10 優異

Laura

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very comfortable , clean, excellent staff
於 2024 年 2 月住了 10 晚

10/10 優異

Nicole

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a hidden gem!! The staff were so friendly and helpful, and the room was fantastic. The beds were very comfortable and the kitchen setup had everything we could ever need. Walkable to everything (attractions, grocery, dining, entertainment, shopping) yet no noise disturbances when trying to sleep. My teenage daughter begged to stay longer! We highly recommend it!
於 2024 年 3 月住了 1 晚

10/10 優異

Shannon

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Adorable. Clean. Well equipped kitchen
於 2024 年 3 月住了 1 晚

10/10 優異

william

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice kitchen
於 2024 年 2 月住了 6 晚

10/10 優異

carmel

家人同遊
Super efficient check in - squeaky clean and spacious suite. Excellent location
於 2024 年 2 月住了 1 晚

10/10 優異

Robert (Calgary)

伴侶同遊
讚好:整潔度和職員與服務
Great location, friendly staff, comfortable well equipped room.
於 2024 年 2 月住了 7 晚

8/10 不錯

Tamara (Coquitlam)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

Linda

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely quiet room #304. Even though it is on a fairly busy street, this suite is quite soundproof. It's also spacious, and newly refurbished. We enjoyed looking out on the trees. We were happy to leave our car parked and walk to Beacon Hill Park kitty corner across the street, and to the Parliament Building and harbour. We enjoyed several good meals at the James Bay Inn restaurant, a few blocks away.
於 2024 年 2 月住了 2 晚

8/10 不錯

Randall

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s “quaint” - old, old-fashioned, in an old neighborhood and housing lots of old people (and next door to a seniors’ housing unit!). Staff are great, parking well-lit (lots of signs/warnings about theft risk), room was spacious (had a full kitchen!), bed comfortable and proximity to lots of shops and the harbor. On the downside, traffic noise was a nuisance, climbing stairs (no elevator) sucks when you have a bum knee, and the carpets were looking quite B-grade.
於 2024 年 2 月住了 2 晚

10/10 優異

Wai Yan

讚好:整潔度、職員與服務和住宿狀況
Can't beat the location
於 2024 年 2 月住了 1 晚

4/10 欠佳

Kanwarbir (Scarborough)

家人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Cleanliness was poor. Dirty tables in the suite. The towels were for 2 people in a room booked for 3. The furniture in the room is bad, the sofa fabric is so bad, that it itches. Had a bad experience this time.
於 2024 年 2 月住了 2 晚
BZ 於 2024年3月19日的回應
Thank you for sharing your feedback with us regarding your recent stay. We are pleased to hear that you appreciated our staff and service. However, we are deeply sorry to learn about the cleanliness issues and property conditions that you encountered during your stay. Rest assured, we take cleanliness and the condition of our facilities very seriously, and we have addressed these concerns with our housekeeping and maintenance teams to ensure that such issues are promptly rectified. Regarding the towels, we apologize for the oversight in providing an insufficient number for your party. Your feedback has been noted, and we will ensure that appropriate measures are taken to prevent such occurrences in the future. We sincerely hope that you will give us another opportunity to regain your trust and provide you with the exceptional experience. Kind Regards,Management

10/10 優異

Paul

讚好:整潔度、職員與服務和住宿狀況
Excellent and welcoming staff. Great property. Second time and loved it!
於 2024 年 2 月住了 2 晚

10/10 優異

Anju

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent staff and service
於 2024 年 2 月住了 1 晚

8/10 不錯

Susan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property was walking distance to the harbour and downtown attractions. Nice little suite with everything we needed.
於 2024 年 2 月住了 2 晚

10/10 優異

Sean (Vancouver)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, well located, well appointed.
於 2024 年 2 月住了 3 晚

10/10 優異

Helen

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
i
於 2024 年 2 月住了 7 晚

10/10 優異

Gracy

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent Staffs, and location
於 2024 年 2 月住了 1 晚

10/10 優異

Gracy

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet and pleasant
於 2024 年 2 月住了 1 晚

8/10 不錯

Gina Louise

讚好:整潔度、職員與服務和住宿狀況
We have stayed at this property a number of times over the years. It's an older building but they have continued to update over the years. We stay here for the full kitchen and the proximity to everything we like to do in Victoria. It's great walkable area, we park the car and don't need it until checkout time. Being an older building you will hear noise from the neighbours and it is in the city so there will be some traffic noise. The staff have always been friendly and helpful.
於 2024 年 2 月住了 2 晚

10/10 優異

Gordon

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Decent price in the off months.
於 2024 年 1 月住了 1 晚

10/10 優異

Sherry

家人同遊, 商務旅客
讚好:整潔度、職員與服務和設施服務
This is my first time staying here. I would stay here again. I did not spend much time on the property. The room was nice and big with a kitchen. I would stay here again just because of it having a kitchen. It was a stellar location across from Beacon Hill Park and next to the Royal BC Museum. It is a few minutes walking distance to the Victoria Conference center where I needed to be everyday so very convenient if thats why you are visiting Victoria. The staff were polite and knowledgeable. A
於 2024 年 1 月住了 1 晚

10/10 優異

Stephane

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Second stay, tried a different type of room. Still great, very good value.
於 2024 年 1 月住了 3 晚

10/10 優異

Chaitna

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean and comfortable
It was much cleaner than other expensive hotels i have stayed in. Customer service was great and very comfortable.
於 2024 年 1 月住了 1 晚

10/10 優異

Margaret

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing location
It was a great hotel at an amazing location! Walked all over.
於 2024 年 1 月住了 1 晚

10/10 優異

Nicholas

於 2024 年 1 月住了 1 晚

8/10 不錯

Michelle

讚好:整潔度、職員與服務、設施服務和住宿狀況
The only part I didn't like was hearing the upstairs people stomping in their suite.....6 O'clock am is way too early to be awake on vacation.
於 2024 年 1 月住了 1 晚

8/10 不錯

Ralf

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

Dr. Kirsten

讚好:整潔度、職員與服務和住宿狀況
Nice clean room with a kitchenette
於 2024 年 1 月住了 1 晚

10/10 優異

Talica

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Happy Customers
First of it’s a very cute place. My gf and I booked a studio king bed. I had no idea it has a full kitchen. That was absolutely a bonus. The room was clean and very spacious with an extra pull out bed. We could not believe how big this room is and how cheap it is. Our only negative thing is there was a pungent smell but we opened the windows and that fixed the problem. It’s very close to the harbour and very convenient to catch the bus to the ferry. The bus comes right in front of the Inn. The staff were all nice and very friendly. They also let us check in earlier than our check in time. Overall we were absolutely happy with everything. We wished we could stay for two nights. We are considering coming back here. I would absolutely recommend this place if you want to save money 🙌💯
於 2024 年 1 月住了 1 晚

10/10 優異

Derek

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet property,great location. Walk to all the tourist spots.
於 2024 年 1 月住了 2 晚