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白玉蘭及溫泉酒店的評價

4.5 out of 5
白玉蘭及溫泉酒店
623 Courtney St, Victoria, BC

評價

9.8

完美

10 分評分，優異；1006 則評價中有 870 則" "
8 分評分，不錯；1006 則評價中有 109 則" "
6 分評分，一般；1006 則評價中有 19 則" "
4 分評分，欠佳；1006 則評價中有 6 則" "
2 分評分，很差；1006 則評價中有 2 則" "

10/10 

整潔度

9.8/10 

職員與服務

9.4/10 

設施服務

9.8/10 

住宿狀況

9.4/10 

環保程度

評價

6/10 一般

Katie

家人同遊
讚好：整潔度
不滿：設施服務和住宿狀況
only provide expensive valet parking and breakfast not included.... Not worthy for that pricing at all.
於 2024 年 2 月住了 1 晚
kkellett 於 2024年2月9日的回應
Hi Katie,Thank you for your comments. We are always happy to assist with other parking options nearby if valet does not suit a guest's needs. Our regards for not having breakfast included with your stay. Certain inclusions; like breakfast, are available depending on the company and rate you book with.Hope to see you in the future,The Magnolia Hotel and Spa

10/10 優異

KEN CHIH

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
Very friendly staff and the beds were comfy!!
於 2020 年 10 月住了 1 晚

10/10 優異

Peggy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
There is nothing to dislike about this property. Everyone has been outstanding in providing exceptional customer care. Amazing room decor, comfortable layout making this an enjoyable stay.
於 2024 年 4 月住了 1 晚

10/10 優異

Ting-Fu (Burnaby)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good experience.
於 2024 年 4 月住了 3 晚

10/10 優異

Dakota

讚好：整潔度、職員與服務和住宿狀況
Excellent service and very courteous staff. The rooms were also quite clean
於 2024 年 4 月住了 1 晚

10/10 優異

Susan (Issaquah)

讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was nicely furnished and the front desk was very pleasant but the best part was the location as I was able to walk everywhere.
於 2024 年 4 月住了 3 晚

10/10 優異

Grant

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Walkable
於 2024 年 4 月住了 2 晚

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

Virgilio

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love this hotel. Very clean and the staff are super nice and friendly. The perfect location while staying Victoria. I will definitely recommend this hotel to my friends and colleagues.
於 2024 年 4 月住了 2 晚

6/10 一般

Sherry

讚好：整潔度
Location
於 2024 年 4 月住了 1 晚
Savanah Canatella 於 2024年4月16日的回應
Good Day, Thank you for taking the time to share your experience with us. We appreciate your feedback, as it helps us to continually improve our services and ensure that each guest has a pleasant stay. We noticed that you rated your recent experience with us three stars. While we strive to provide excellent service to all our guests, we understand that there may have been aspects of your stay that fell short of your expectations.We would greatly appreciate it if you could provide us with more details about your experience. Your insights will enable us to address any issues and make necessary improvements to enhance the quality of our guest service.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay.Savanah CanatellaFront Office Manager

10/10 優異

Alejandra

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent for a romantic quick getaway
於 2024 年 4 月住了 1 晚

10/10 優異

María

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente
於 2024 年 4 月住了 3 晚

10/10 優異

Robert

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 6 晚

10/10 優異

Ian

讚好：整潔度、職員與服務和住宿狀況
An enjoyable stay in Victoria. Gratious service and friendly staff.
於 2024 年 4 月住了 5 晚

10/10 優異

Barbara Dawn

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was very clean, staff very nice & knowledgeable. Easy access to attractions within walking distance.
於 2024 年 4 月住了 3 晚

10/10 優異

Arian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My wife and I spent a lovely weekend in Victoria. The Magnolia Hotel & Spa made our short stay even more enjoyable. Our room was impeccably clean and valet parking convenient. Hotel decor was spotless and reminiscent of a fine boutique establishment. Hotel staff go out of their way to ensure your stay is pleasant. The hotel location is within easy walking distance to parliament, numerous fine dining options, harbor esplanade, Beacon Hill, and the seaplane terminal. We highly recommend The Magnolia Hotel & Spa.
於 2024 年 4 月住了 2 晚

10/10 優異

Robert Mitchell

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful!
於 2024 年 4 月住了 3 晚

8/10 不錯

Murray

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were very helpful and friendly from the moment we walked up to the entry. Easy access to the city and the room was very well appointed and clean.. just lovely all around.
於 2024 年 4 月住了 1 晚

10/10 優異

Pascal Heinz Frank

讚好：整潔度、職員與服務、設施服務和住宿狀況
I like it because of the excellent service and close to downtown
於 2024 年 3 月住了 2 晚

10/10 優異

Shauna

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a great stay here, the staff went above and beyond and are so friendly! We'll definitely be back
於 2024 年 3 月住了 2 晚

10/10 優異

anne

於 2024 年 4 月住了 2 晚

10/10 優異

David

於 2024 年 3 月住了 3 晚

10/10 優異

HUIMEI

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
good. The service is really good.
於 2024 年 3 月住了 2 晚

10/10 優異

stirling

讚好：整潔度、職員與服務和住宿狀況
Excellent!
於 2024 年 3 月住了 1 晚

10/10 優異

Michael

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean room and looks like new. Bathroom is top level and comes with everything you need. Staff at this hotel does everything they can for you, very friendly and go out of their way to help customers. One down side is parking. They have no parking onsite so you either pay for valet or do street parking which is a hassle.
於 2024 年 3 月住了 2 晚

10/10 優異

Rebecca

讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was lovely and the food was great.
於 2024 年 3 月住了 2 晚

10/10 優異

Lesley Steele

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great team - very clean and lovely room - beautiful area to walk around
於 2024 年 3 月住了 1 晚

10/10 優異

Jason (Parksville)

讚好：整潔度、職員與服務和住宿狀況
Definitely will stay here again.
於 2024 年 3 月住了 2 晚

10/10 優異

Frank

讚好：整潔度、職員與服務、設施服務和住宿狀況
The Magnolia in Victoria is one of my favourite hotels. The staff really care and go out of their way to make you feel welcome. One of the front desk clerks made a point of saying hello every day during my stay and was very helpful with recommending local restaurants. The Magnolia is centrally located - within walking distance of all the sights while still being away from the crowds. The rooms are comfortable and seems like they have been renovated since the last time I had the pleasure of staying there. Looking forward to my next visit.
於 2024 年 3 月住了 3 晚

10/10 優異

Clarysa

Beautiful hotel, great location.
於 2024 年 3 月住了 2 晚

10/10 優異

Ron

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff and the room was excellent!
於 2024 年 3 月住了 2 晚

10/10 優異

Holly

讚好：整潔度、職員與服務、設施服務和住宿狀況
The Magnolia is a beautiful property, accessible to all of Victoria's finest dining and interests. Friendly, helpful, and knowledgable staff.
於 2024 年 3 月住了 1 晚

10/10 優異

Silvie

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Absolutely amazing! We will be back again
於 2024 年 3 月住了 3 晚

10/10 優異

Sean

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Boutique hotel in the heart of downtown Victoria. Delightful, attentive, staff. Spotlessly clean. Very well provisioned. Comfortable bed and nice bathroom.
於 2024 年 3 月住了 2 晚

10/10 優異

Joshua

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 3 晚

10/10 優異

Judy Gail

讚好：整潔度和設施服務
This hotel goes far beyond what is usual in hotels. The attention to detail, the exemplary service, the cleanliness and the the helpfulness of the staff are what makes it FIRST RATE. Daily housekeeping (not on request), evening turn down service with fresh ice, chocolate and bed turned down…are a rare find.
於 2024 年 3 月住了 4 晚

10/10 優異

Jung Un

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a lovely time staying here. The staff was very attentive and the service was excellent.
於 2024 年 3 月住了 3 晚

10/10 優異

Michael (Orléans)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff very efficient and courteous.
於 2024 年 3 月住了 3 晚

10/10 優異

Earl

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay in the heart of Victoria. Amazing staff and only one block to Victoria harbour. Our room was spacious, spotlessly clean and very well appointed. The valet parked our car and we did not need it for our three day stay, walking everywhere, easily.
於 2024 年 3 月住了 3 晚

10/10 優異

Erin

讚好：整潔度、職員與服務和住宿狀況
The location was amazing, everything was in walking distance. The staff was great and very accommodating. I would definitely recommend this hotel!
於 2024 年 3 月住了 2 晚

10/10 優異

Susan (Joyce)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Understated luxury, great coffee/tea, very good in-house restaurant, close to everything downtown. We loved our stay.
於 2024 年 3 月住了 3 晚

10/10 優異

Ali

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 3 月住了 3 晚

8/10 不錯

Jason

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love the environment of the property. Though we didn’t get the room we initially booked nor did they notify us until we arrived and checked-in. Wish we knew ahead of time but they gave us a corner room instead. Gave us extra credit for the mishap but would have appreciated it if I was notified beforehand. There was free coffee and tea located in the lobby and room. Staff were friendly. Overall for Victoria and the location it wasn’t bad.
於 2024 年 3 月住了 1 晚

8/10 不錯

Jasmine

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The service from the staff was impeccable. They not only anticipated our needs but went out of their way to make our anniversary stay as special as it could be. I would love to stay at this hotel again in the future… however my only small complaint was that we did not find their beds to be as comfortable (sheets/bedding were also not soft or as inviting) as you would expect for this caliber of hotel. Otherwise, loved the central walkable location and would recommend this hotel to anyone!
於 2024 年 3 月住了 1 晚

10/10 優異

Aurora (Wheat Ridge)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was luxurious, spacious and comfortable. The bathroom had both a tub and separate step-in shower. The bath had path lighting as soon as you stepped into the bathroom. The toiletries provided were first rate. All staff members were friendly and helpful. The location was close to many dining and shoppng options.
於 2024 年 3 月住了 3 晚

10/10 優異

Delano

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 3 月住了 4 晚

10/10 優異

Paul

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly service great location .
於 2024 年 3 月住了 1 晚

10/10 優異

Mark

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚

10/10 優異

Nancy

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 3 晚

10/10 優異

Jeffrey

於 2024 年 3 月住了 1 晚