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Hotel Josefshof am Rathaus

4.0 star property
Vienna's imperial charm unfolds as travelers stroll through gardens or sip coffee near Hofburg Palace, experiencing the city's elegant atmosphere

Choose dates to view prices

Hotel Josefshof am Rathaus offers a genuine Vienna experience with a peaceful garden setting. Guests enjoy quality breakfast, free WiFi, and newspapers while exploring the city. The attentive staff consistently receives positive feedback for their helpful service.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is HK$1,180
HK$1,332 total
includes taxes & fees
12 Apr - 13 Apr

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room (Wiener Klassik)

Living area

Standard Room (Wiener Klassik)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Wiener Elégance)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room (Wiener Elégance)

8.8 out of 10
Excellent
(48 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Wiener Elégance)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room (Wiener Elégance)

9.4 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 1 Double Bed

View all photos for Superior Room (Moderner Jugendstil)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room (Moderner Jugendstil)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Moderner Jugendstil)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room (Moderner Jugendstil)

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Josefstadt, a neighbourhood in Vienna, Hotel Josefshof am Rathaus is near a metro station. Hofburg Imperial Palace and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include Schönbrunn Palace and Belvedere. Looking to enjoy an event or a game while in town? See what's happening at Ernst Happel Stadium or Wiener Stadthalle. Guests love the hotel's central location. Visit our Vienna travel guide
Map
Josefsgasse 4-8, Vienna, Vienna, 1080

What's nearby

  • Viena, City hall. Austria
    Rathaus
    3 min walk - 0.3 km
  • Vienna SEO Image Uploads
    Vienna Christmas Market
    5 min walk - 0.5 km
  • The city hall of Vienna - Wiener Rathaus (Neues Rathaus) in 4K UHD widescreen
    Rathausplatz
    5 min walk - 0.5 km
  • University of Vienna
    University of Vienna
    6 min walk - 0.6 km
  • Hofburg Imperial Palace
    Hofburg Imperial Palace
    10 min walk - 0.8 km

Getting around

  • Rathaus Tram Stop
    3 min walk
  • Vienna (XWW-Vienna West Train Station)
    5 min drive
  • Vienna International Airport (VIE)
    30 min drive

Restaurants

  • Café Eiles
    2 min walk
  • Dachboden
    5 min walk
  • Centimeter I
    4 min walk
  • Pizza Bussi Ciao!
    3 min walk
  • Ribelli
    5 min walk

About this property

Hotel Josefshof am Rathaus

Upscale hotel near Hofburg Imperial Palace
Located close to Vienna Christmas Market and Spanish Riding School, Hotel Josefshof am Rathaus provides an airport shuttle, a terrace and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A front desk safe, a lift and multilingual staff
  • A gift shop, a porter/bellboy and a 24-hour front desk
  • Guest reviews say great things about the breakfast, central location and helpful staff
Room features
All 164 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • 55-inch LED TVs with premium channels
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in the Austrian Ecolabel and EU Ecolabel – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 35 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: EUR 29 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Piano

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchairs on site

More

  • 3 buildings
  • 6 floors
  • Built in 1903
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 29 per person
  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: EUR 35 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 59 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure Josefshof Wien Am Rathaus Hotel Vienna
Hotel Josefshof am Rathaus Vienna
Mercure Josefshof Wien Am Rathaus Vienna
Josefshof am Rathaus Vienna
Josefshof am Rathaus
Mercure Josefshof Wien Hotel Vienna
Mercure Hotel Josefshof Wien
Mercure Josefshof Wien Am Rathaus
Josefshof Am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel
Hotel Josefshof am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel Vienna

Frequently asked questions

Is Hotel Josefshof am Rathaus pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Josefshof am Rathaus?

As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Josefshof am Rathaus on 12 Apr 2026 start from HK$1,180, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Josefshof am Rathaus?

Self-parking is available for EUR 35 per day. Limited spots are available.

What time is check-in at Hotel Josefshof am Rathaus?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Josefshof am Rathaus?

Checkout is at noon. Late checkout is available for EUR 59 (subject to availability).

Does Hotel Josefshof am Rathaus provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 70 per vehicle applies.

Where is Hotel Josefshof am Rathaus located?

Located in Josefstadt, this hotel is within a 10-minute walk of Rathaus and Vienna Christmas Market. Hofburg Imperial Palace and Spanish Riding School are also within 1 mile (2 km). Rathaus Tram Stop and Auerspergstraße Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Josefshof am Rathaus Reviews

9.2

Wonderful

9.2

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 672 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, the staff were extremely kind and helpful. The hotel felt very cozy and was decorated beautifully
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was so comfortable! Good distance from centre and quiet area
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Marcus

Der Empfang war freundlich und stressfrei. Das Personal war ausnahmslos freundlich und zuvorkommend. Ich hatte ein schönes, ruhiges und sauberes Zimmer. Das Frühstück war reichhaltig und frisch. Die Lage des Hotels ist optimal um Wien zu Fuß, oder mit öffentlichen Verkehrsmitteln zu erkunden. Viele Sehenswürdigkeiten liegen in unmittelbarer Nähe. Ich werde bestimmt wieder kommen.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Josefshof am Rathaus exceeded my expectations.  The cleaning staff visited everyday.  Unlike some hotels, they occasionally varied the breakfast buffet and accommodated my lactose intolerance by providing lactose-free yogurt and lactose-free lattes.  Unlike some hotels, they did have lots of staff.  It’s in a very cozy spot but it did take me a while to find.  When you walk along Auerspergstraße, turn left when you see the SENFT building and right beside it is the hotel.  I might forgo the buffet breakfast next time, as there are many grocery stores near the hotel where you can buy granola, yogurt and OJ for a quick breakfast.  There are 2 theatres in Josefstadt, one next to the hotel where they present English plays and one on Rotenturmstraße 20 where they present shows in German.  You can easily walk to the City Hall to go skating in the winter and I found the walk to the Leopold Museum a pleasant stroll. 
Stayed 13 nights in Feb 2026
Verified

4/10 Poor

Francesca

C’erano delle macchie di sangue sul cuscino. E ho detto tutto.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hayley

Liked: Cleanliness, amenities, property conditions & facilities
We had a very friendly check in with Anna, and the hotel is in a very lovely quiet street, but only a short walk from the underground, and restaurants close by. It was very clean and the bar staff were lovely too. We didn't have the breakfast, as we felt it was very expensive, but we can highly recommend Cafe Eiles round the corner, which was about a 3rd of the price. It was so good, we went back for our evening meal. It was busy, and served lots of traditional Austrian food.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Harsh

Liked: Cleanliness, property conditions & facilities
Excellent stay - decently sized rooms kept really well. Location is very convenient - good transport options and all key tourist spots are quite close. Staff is super nice! The hotel bar is also good for both drinks and some snacking options.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ruichao

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay for four nights. The staff are very friendly and helpful, and the room is spacious and warm. Good location as well.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

多恵

Liked: Cleanliness, amenities, property conditions & facilities
室内も清潔で　フロントの方も明るくフレンドリーで良かったです。朝食のビュッフェがとても美味しかったです 素敵なウィーンでの時間を過ごす事ができました。ありがとう
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Arjan Sebastiaan

Liked: Cleanliness, amenities, property conditions & facilities
Aardig personeel, ruime kamer, grandioos ontbijt
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Toshie

3泊お世話になりました。 部屋は綺麗で、毎日部屋のクリーニングが入り、タオルの替えもありました。 アメニティはありません。 日本語対応のスタッフには会えませんでしたが、拙い英語でも笑顔で対応していただきました。 観光の中心地から離れていますが、周りは静かな環境でした。
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Yes, hotel is great, goof location and very helpful and accommodating staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jayden

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel. Staff and rooms were excellent. Clean and central location. Will be back. As a platinum VIP Expedia member however, I was not told of any of the benefits until check out. Which is a shame as the service was flawless.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Arpine

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very unwelcomed
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Close to old town.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, amenities, property conditions & facilities
There are two sides of this hotel. We were on the old side. I would ask when booking what side you’re in. Our bed was very comfortable and typical to most European hotels the room was not very large. The location is perfect!! Seems out of the way and quiet when you get there but you’re literally a very, very short walk to everything. Trolley stops are very close and a five minute walk to Rathausplatz. Would definitely stay there again.
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Staff was absolutely amazing but the hotel is a bit on the older side. We had issues with water temperature. Location is good.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms and hotel in a good location for exploring Vienna.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Albert

Liked: Cleanliness, staff & service
The rooms were very nice and clean. Somehow, they need to renovate all the main floor space that exists between the old and the new hotel and make themselves a grand lobby with a nice bar.
Vienna Austria
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness
Check in was nice with fast service. Anna was very helpful at check out. We loved our room ... bed and pillows were top quality ... shower was okay ... but everything including the welcome treats were nice. We felt very special. Thank you Anna for working so hard to help make our departure nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

SONIA

Liked: Cleanliness, amenities, property conditions & facilities
Es un hotel de primera todo exquisito, su decoración su belleza por afuera y por adentro. Lo mejor hace tiempo no tenia un trato tan especial por parte de sus empleados en la llegada hablando español un joven checo llamado Thomas nos ayudo y recomendo un extraordinario Restaurante. Siempre dispuesto ayudar. En el check out Sabrina muy amable, pero la atenciones sobresalientes de Anna nos motivan a regresar en la verqno y volver a quedarnos en este hotel. Tienen un desayuno super variado y muy fresco las frutas, quesos en fin de todo super rico. Las habitaciones son bien espaciosas y el baño wow super lujoso y amplio recomendado 10000%
Alfrente del hotel
Majestuosa escalera
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Antony

Liked: Cleanliness, amenities
Staff were helpful. Breakfast buffet was generous and tasty.
Stayed 3 nights in Dec 2025