「I was asking a taxi from the hotel to airport. They offered me to take the hotel transfer which cost me 10Usd. As everyone know, the stardard rate for a taxi from airport to town cost only 7usd, so i ask if they can help me to book a taxi. The reception staff ask me to look for a taxi number MySELF and they help me call. WHAT!? Is it possible a five star hotel not having a taxi company number ? Tell your boss it's not the correct way to do business which make your guest feel uncomfortable...
「To be honest, its really not worth that price.
The good things are, staffs are nice and helpful, breakfast is good.
The bad things are, room is old, the design of the shower is weird, the swimming pool is not clean.」
「Check-in was a breeze and the rooms were great. Our A/C wasn’t as cold as we’d liked and the lock on the door was hard to bolt in but other than that, it was an amazing stay.」