The hotel at first looks great. Unfortunately, the rooms need remodeling, bathrooms and new furniture. We stayed May 8 and it rained at 3 am sewer water rose up through the drains of our room. We had to get out and stay in the balcony for 4 hours until staffed arrived. Luggage and other belongings were ruined with sewer waters ( floating human feces )
I do want to say and emphasize that the staff , Taché, Ketcha, David, and rest of the staff were amazing. The staff is what makes this place pleasant. The owner of this place has to recognize the staff. They did all possible to help us get cleaned up as we had to walk in the sewer water to get out our belongings from our room called Isabela.