6/10 一般
Olu
与家人出行
2025 年 10 月 15 日
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
What didn’t like:
The hotel insisted on charging €30 a day for an infant (7month old), €150 for the trip. While the hotel has excellent facilities for children (1 year+) it does not cater at all babies. Aside from bottle warmers in the dining areas and the common courtesy of a cot in the room & high chair, there was nothing else. None of the toilets throughout the village had baby changing facilities and of course the food options were not applicable. The premium restaurant was also inaccessible for push chairs (stairs only, no elevator). The additional cost was excessive and in bad faith with that in mind.
What we did like:
Our room was pristine, a decent size and the shower (which is key measure for me in a hotel) was really great. The staff, especially around the dining areas were generally excellent. Friendly and courteous to us with our minimal/bad Italian and amazing with our child. The food was great, probably as good or better than the food we had outside of the resort, especially in the Mirto(?) restaurant. The selection was large, fresh and varied from day to day, better than we initially expected from a half board.
Olu
2025 年 9 月入住 5 晚