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維爾紐斯麗笙精選阿斯托里亞酒店的評價

5 out of 5
維爾紐斯麗笙精選阿斯托里亞酒店
Didzioji 35/2, Vilnius

評價

9.0

卓越

10 分評分，優異；682 則評價中有 408 則" "
8 分評分，不錯；682 則評價中有 212 則" "
6 分評分，一般；682 則評價中有 48 則" "
4 分評分，欠佳；682 則評價中有 9 則" "
2 分評分，很差；682 則評價中有 5 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

8.8/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

SIMON H C

於 2023 年 9 月住了 2 晚

8/10 不錯

CHIN-FENG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 4 晚
Thomas S 於 2019年3月8日的回應
Dear Chin Feng, Thank you so much for your feedback! We appreciate you taking the time to share your impressions regarding your recent stay with us. On behalf of our entire staff here at Radisson Blu Royal Astorija Hotel, Vilnius, we thank you for choosing us for your visit and hope to welcome you again when your travels bring you back to the area! All the best, Thomas A. Swieca, General Manager

8/10 不錯

Ji

讚好：整潔度、住宿狀況和客房舒適度
於 2018 年 2 月住了 2 晚
Guest Relations manager 於 2018年2月28日的回應
Dear Ji, Thank You for this wonderful rating! Looking forward to welcome You back :) Sincerely Dovile Bendaraviciute Guest Relations manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very conveniently located, shops and cafes close by. Clean and comfortable rooms, friendly staff.
於 2017 年 9 月住了 3 晚
Guest Relations Manager 於 2017年11月14日的回應
Dear Guest, Thank You a lot for taking a time to share your review and give this fantastic rating. We are looking forward to welcome You back!

8/10 不錯

YINGTING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The pool was under construction while we stay in the hotel and the hotel did not give us other options instead. Also the business lounge was not really a lounge where there is not extra snacks or drinks. Otherwise the hotel was perfect with friendly service.
Jurate Rudiene 於 2017年8月3日的回應
Dear Guest, Thank You for your stay!It was our pleasure to host you! We are looking forward to welcome You back in the nearly future. Sincereley Guest Relations manager Dovile Bendaraviciute

10/10 優異

Roger

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really pleasant and easy to get around from. The staff were very friendly and helpful. The breakfast was fabulous. The Old Town is wonderful and well worth the visit. Thank you
於 2024 年 5 月住了 3 晚
Daria, Receptionist 於 2024年5月21日的回應
Thank you. We are delighted to hear you had a wonderful time in our hotel. We hope to see you back soon!Radisson Collection Astorija Team

10/10 優異

Ahmad

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect in all means
於 2024 年 4 月住了 3 晚
Daria, Receptionist 於 2024年5月21日的回應
Thank you. We are delighted to hear you had a wonderful time in our hotel. We hope to see you back soon!Radisson Collection Astorija Team

10/10 優異

Stephanie

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel and perfect location.
於 2024 年 4 月住了 3 晚
Daria, Receptionist 於 2024年5月21日的回應
Thank you. We are delighted to hear you had a wonderful time in our hotel. We hope to see you back soon!Radisson Collection Astorija Team

10/10 優異

Karl

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Martynas, Front Office Manager 於 2024年2月20日的回應
Dear Karl,Thank you for staying with us and your 10 points!Looking forward greeting you at Radisson Collection Astorija hotel in near future.Kind regards,

8/10 不錯

Philip

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location Staff very smartly dressed & efficient Buffet breakfast cold, too much cooked in advance must be huge waste, plates cold. Dining room far too small for size of hotel, ended up eating breakfast in bar at unlaid tables. Also saw dogs in restaurant a real no for 5* Spa disappointing, Have never seen gym equipment in same room as pool & jacuzzi before also should have adult only for some hours
於 2024 年 2 月住了 5 晚
Martynas, Front Office Manager 於 2024年2月20日的回應
Dear Philip,Thank you for your feedback. We are pleased you found our location convenient and our staff professional. We apologize for any inconvenience regarding the buffet breakfast and dining room size. We appreciate your comments and will address them internally for improvement. We hope to welcome you back for an exceptional experience in the future.

10/10 優異

Jaana

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
Martynas, Front Office Manager 於 2024年2月20日的回應
Dear Jaana,Thank you for staying at Radisson Collection Astorija hotel and your perfect score.Greetings

6/10 一般

Yauheniya

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bathroom had see through curtains... Water in the room had "complimentary" note on it and right next to it there was a sign with prices for same water and snacks....contradictory information. So was water free or would I be charged for it? It wasn't clear. I paid for hotel which included taxes already. At check out I was told that I have to pay extra 4 euros for city tax. Pitiful amount and yet made me unhappy that there was another charge added on the top of already charged taxes. Considering the price, it wasnt the greatest 5 star hotel I stayed at.
於 2024 年 1 月住了 1 晚

10/10 優異

Barakat

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Daria, Receptionist 於 2024年4月7日的回應
Dear Barakat,Thank you for your feedback. We are glad you had a pleasant stay with us and hope to see you back soon.Radisson Collection Astorija Hotel Team

10/10 優異

Barakat

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super friendly staff and big thanks to the ladies at the reception professionals and thanks for the upgrade
於 2024 年 1 月住了 1 晚
Martynas, Front Office Manager 於 2024年1月31日的回應
Dear Barakat,Thank you for your kind words! We're thrilled you enjoyed your stay and appreciate your shout-out to our reception team. Delighted to hear the upgrade added to your experience. We look forward to welcoming you back soon at Radisson Collection Astorija hotel!Greetings

10/10 優異

Barakat

商務旅客
讚好：職員與服務、設施服務和住宿狀況
Thanks to the ladies at the reception upgrade my room very friendly staff nice hotel location
於 2024 年 1 月住了 1 晚
Martynas, Front Office Manager 於 2024年1月31日的回應
Dear Barakat,Thrilled to hear you had a fantastic stay! Thanks for the shout-out to our amazing reception team. We're delighted you enjoyed the upgrade. Looking forward to hosting you again soon!

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice place to stay
Very Nice hotel
於 2024 年 1 月住了 2 晚
Martynas, Front Office Manager 於 2024年1月31日的回應
Dear Guest,Thank you for your positive feedback! We're delighted to hear you enjoyed your stay at Radisson Collection Astorija hotel. We look forward to welcoming you back in the future!

10/10 優異

Remigijus

於 2023 年 12 月住了 1 晚

8/10 不錯

Laurynas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚

10/10 優異

John

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚

10/10 優異

Didier

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Charmant séjour dans un cadre élégant
於 2023 年 12 月住了 2 晚

10/10 優異

Vladas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

Maiken

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastisk beliggenhed
於 2023 年 12 月住了 2 晚

10/10 優異

Stefan

讚好：住宿狀況
於 2023 年 11 月住了 3 晚

10/10 優異

Carolina

多人同遊
讚好：整潔度、設施服務和住宿狀況
Fint rum med skön säng. Tyst och lugnt område. Promenadavstånd till det mesta. Spa:t var litet men fint.
於 2023 年 11 月住了 2 晚

10/10 優異

Aliou

於 2023 年 11 月住了 2 晚

6/10 一般

Jens Nim

家人同遊
讚好：整潔度
於 2023 年 11 月住了 1 晚

10/10 優異

Thomas

於 2023 年 11 月住了 1 晚

10/10 優異

Odd Erling

於 2023 年 11 月住了 1 晚

10/10 優異

Natallia

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 8 晚

10/10 優異

Ingrid

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Knall bra
於 2023 年 10 月住了 3 晚

10/10 優異

Odd Erling

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel
Very nice hotel situated in the old Town of Vilnius. Sauna, steam, jacuzzi and small pool available. Walking distance to everything in the city centre.
於 2023 年 10 月住了 3 晚

10/10 優異

Thomas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Nice hotel, but the rooms need improvement
A nice hotel overall. Lovely and convenient location (close vicinity to the airport and walking distance into Old Town). Rooms are pleasant, relatively spacious and have views overlooking old town if you book the right room. Two criticisms of the room: 1. The "King Bed" is extremely uncomfortable. It is two beds stuck together and there is a huge 'dip' in the middle where the beds connect. It's misleading, especially when you pay extra money for a room with a king instead of a double. 2. The design of the bathroom if poor. It is horribly cramped, little / no shelf space and if you use the rainfall shower the bathroom will flood entirely because of the design of the screen door. No other complaints. You get the basics in the room (water) and there is a chargeable mini bar. Staff are nice and check in was easy. A great location, nice hotel but some subtle improvements would help to warrant a 5* rating.
於 2023 年 10 月住了 2 晚

10/10 優異

Sergejs (Riga)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The rooms are tastefully decorated, combining modern amenities with a touch of old-world charm. The beds are comfortable, ensuring a restful night sleep after a day of exploring the city. The rooms are also equipped with all the necessary facilities, including a well-stocked minibar, BIG LED screen TV, and free Wi-Fi. The hotel staff deserves special mention for their exceptional service. They are friendly, attentive, and always ready to assist with any requests or inquiries. Whether its providing recommendations for local parking (ensure that you know where to park before going to old town) or arranging things to see, they go above and beyond to ensure that guests have a memorable stay. Furthermore, the hotel's location in the heart of the old town is marvelous. You can step outside and immediately find yourself surrounded by historic buildings, charming cobblestone streets, and a vibrant atmosphere. The main attractions, such as Vilnius Cathedral and the Gediminas Tower, are within walking distance (worth to visit) , making it a perfect location of your stay for exploring the city. Whether youre visiting Vilnius for business or leisure, this hotel is the perfect choice.
Martynas, Front Office Manager 於 2023年10月24日的回應
Dear Sergejs,Thank you for taking the time to share your wonderful review. We are thrilled to hear that you enjoyed your stay with us and that our rooms, combining modern amenities with a touch of old-world charm, met your expectations.It's great to know that you found our beds comfortable and that you had a restful night's sleep, making your stay even more enjoyable. Our staff takes pride in providing exceptional service, and we are delighted to hear that their friendly and attentive assistance enhanced your experience.Our location in the heart of the old town is indeed marvelous, and we appreciate your kind words about it. Being surrounded by historic buildings and vibrant streets certainly adds to the charm of the stay.We look forward to welcoming you back, whether it's for business or leisure, and providing you with another memorable experience.Best regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Veldig bra
God service og veldig bra rom. Personalet hjalp med det vi spurte om med en gang. Hotellet var nyoppusset og ga en fin atmosfære. Veldig god seng med tre ulike putestr, så her bør du finne en som passer. Utrolig deilig dusj (dobbelt dusjhodet).
於 2023 年 10 月住了 2 晚
Martynas Front Office manager 於 2023年10月17日的回應
Dear Guest,Thank you for taking the time to share your experience. We're thrilled that you enjoyed our good service, excellent rooms, and the prompt assistance from our staff.It's fantastic to hear that you appreciated our recent renovations and the pleasant atmosphere it created. We strive to ensure our guests have a comfortable stay, and we're glad the bed and pillow options met your expectations. The double shower head and its delightful experience added to your satisfaction, and we're pleased you enjoyed it.We look forward to welcoming you back for another delightful stay!Best regards,

8/10 不錯

BENEDETTI (DALMINE)

商務旅客
讚好：職員與服務和設施服務
Ottima per il centro raggiungibile a piedi , anche metro e treni vicini , comada anche la fermata del bus dall aeroporto a soli 400 mt ,
於 2023 年 10 月住了 3 晚
Martynas, Front Office Manager 於 2023年10月24日的回應
Dear Benedetti,Thank you for your excellent review! We're delighted to hear that our hotel's central location, within walking distance to the city center, and its proximity to the trains and the airport bus stop made your stay convenient and enjoyable.We look forward to welcoming you back for another fantastic stay!Best regards,

10/10 優異

BEN

於 2023 年 10 月住了 1 晚
Martynas, Front Office Manager 於 2023年10月24日的回應
Dear BEN,Thank you for your perfect score!Looking forward welcoming you back soon!Kind regards,

10/10 優異

Simona

家人同遊
讚好：整潔度、職員與服務和住宿狀況
A great hotel with exceptional staff. Location is excellent, in the heart of the Old Town of Vilnius. The hotel has a nice bar and a gym/sauna/pool room. It’s the staff that really make it stand out though - a proper concierge and great people manning the desk, always looking to go the extra mile for guests. Would stay here again and recommend.
於 2023 年 10 月住了 3 晚
Martynas Front Office manager 於 2023年10月24日的回應
Dear Simona,Thank you for your fantastic review! We are delighted to hear that you had a great experience at our hotel and that our exceptional staff, location in the heart of the Old Town, and our facilities, including the bar, gym, sauna, and pool, met your expectations.We take great pride in providing top-notch service, and we're thrilled to hear that our concierge and front desk team's commitment to going the extra mile made your stay memorable. Your recommendation means a lot to us, and we would be honored to welcome you back for another wonderful stay.Best regards,

10/10 優異

Kim Michael

讚好：整潔度、職員與服務和住宿狀況
This hotel is excellent in every area! I was looking for something affordable near the train station and received a most unexpected surprise. The staff were welcoming, helpful and professional. The room was perfectly appointed and the amenities were top notch. The area was almost magical. This was a most enjoyable stay.
於 2023 年 10 月住了 2 晚
Martynas Front Office manager 於 2023年10月24日的回應
Dear Kim Michael,Thank you for your glowing review! We are thrilled to hear that you had an excellent experience during your stay at our hotel.It's wonderful to know that our staff made you feel welcome and provided professional and helpful service. We take great pride in ensuring that our rooms are well-appointed and that our amenities meet the highest standards.We're delighted to hear that you found the area almost magical, adding to the enjoyment of your stay. We hope to have the pleasure of welcoming you back for another outstanding stay in the future.Kind regards,

10/10 優異

Ieva

於 2023 年 10 月住了 3 晚

10/10 優異

Ola

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 優異

Thomas

讚好：職員與服務和客房舒適度
於 2023 年 9 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚

10/10 優異

Anna-Klara

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 優異

Robert A

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
September stay in Vilnius
Overall this is a good hotel, excellent breakfast, good location, the hotel just had a good “feel”.
於 2023 年 9 月住了 3 晚
Martynas, Front Office Manager 於 2023年10月2日的回應
Dear Robert A,Thank you for taking the time to leave such a positive review. We're delighted that you had a great experience at Radisson Collection Astorija hotel and enjoyed the overall ambiance and atmosphere that we strive to provide for our guests. We look forward to welcoming you back in the future and providing you with another enjoyable stay.Kind regards,

10/10 優異

Taleh

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The best hotel ever!
於 2023 年 9 月住了 2 晚
Martynas Front Office manager 於 2023年9月22日的回應
Dear Taleh,What a pleasure it was to welcome you to Radisson Collection Astorija hotel. Thank you for taking the time to leave such a lovely review and I hope we may have an opportunity to welcome you back again in the future.Kind regards

10/10 優異

Daniel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Das Hotel war wirklich klasse, das Zimmer war sehr schön und ein traumhafter Ausblick. Die Lage des Hotels top, mitten in der Altstadt. Einzig die Parksituation ist sehr beschränkt oder sehr teuer, am besten / günstigsten lässt es sich an den Markthallen parken. Auch schade war das die Sauna / Dampfbad nicht funktioniert hat, aber der restliche Bereich war sehr schön und entspannend.
於 2023 年 9 月住了 2 晚
Martynas Front Office manager 於 2023年9月22日的回應
Dear Daniel,Thank you very much for your kind review of Radisson Collection Astorija hotel. We are delighted to know that you enjoyed the experience with us. We look forward to welcoming you back to us soon.With warm regards,MartynasFront Office manager

10/10 優異

Livia

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚