I book a standard King room and they gave me a double bed room I did not ask or book and I didn’t have no knowledge it was a double to I opened the door that’s not professional service I like to get treated like everybody else that spend they money
Alvin
於 2024 年 3 月住了 1 晚
Nick Atasoy - General Manager 於 2024年3月24日的回應
HI Alvin,Thank you for posting your review. I am not aware of any issues you had with your room type. We would have been more than happy to assist you with moving you to another room if you were not satisfied with the room or if there was a mix up on room type. My apologies for the mishap. I do hope you will come see us again and give us another chance
10/10 優異
Lisa
2024年3月8日
讚好:整潔度、職員與服務和住宿狀況
Check in was great. Some corners of the room aren’t totally clean but mostly great.
Lisa
於 2024 年 3 月住了 1 晚
Nick Atasoy - General Manager 於 2024年3月10日的回應
Hi Lisa,Thank you for this wonderful 5-star review. I have taken note of your concerns and address them with my executive housekeeper. I look forward to seeing you again. Thank you for choosing my Hampton for your stay.
10/10 優異
Tabitha
多人同遊
2024年2月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tabitha
於 2024 年 2 月住了 2 晚
Nick Atasoy - General Manager 於 2024年2月5日的回應
Hi Tabitha,Thank you so much for your 10 star review. I am so pleased to hear that you had a great stay. Thank you for choosing my Hampton. I look forward to hosting you again.
6/10 一般
YongHwan
商務旅客
2024年1月9日
不滿:住宿狀況
YongHwan
於 2024 年 1 月住了 1 晚
Nick Atasoy - General Manager 於 2024年1月9日的回應
Mr. Yonghwan,Thank you for taking the time to provide me with you valuable feedback. My apologies you did not have a perfect experience. We are working hard to complete our renovations as soon as possible. I invite you to return to experience exciting changes we are making. Thank you for choosing my Hampton for your stay.
10/10 優異
Robin
家人同遊, 商務旅客
2023年12月17日
讚好:整潔度、職員與服務和住宿狀況
Xxx
Robin
於 2023 年 12 月住了 3 晚
fm 於 2023年12月21日的回應
Thank you, Robin, for your review.
8/10 不錯
Mark
2023年11月13日
讚好:整潔度、職員與服務和客房舒適度
Hampton off the beach
Overall my stay was very good. Matt was friendly, very accomodating and professional upon our arrival. The room that we stayed in #230 was clean and comfortable. The bathroom needs a bit of an upgrade. A couple holes in the walls and a very noisy, barely functioning fan were our only gripes. The breakfasts provided on both days were spectacular. Kudos to the cooks/chefs who provided us with meals. Service was on time and efficient. Checkout was quick and easy.
Mark
於 2023 年 11 月住了 2 晚
FM 於 2023年11月13日的回應
Mark thank you for your feedback. I am delighted to see that you had a good stay with us. I am delighted to hear that Matt was a great assistance to you during your stay with us.
8/10 不錯
Susan
2023年11月4日
Susan
於 2023 年 11 月住了 3 晚
fm 於 2023年11月26日的回應
Susan thank you for your review. Have a wonderful day.
10/10 優異
Pam
2023年11月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
It is great place to stay and clean. Lobby personnel was great and i will be coming back to this place again when I am in the areas again.
Pam
於 2023 年 11 月住了 1 晚
Frances 於 2023年11月5日的回應
Pam thank you for taking the time out of your busy schedule to fill out our survey to let us know how we did during your stay. We truly appreciate your business and you as our guest. We are delighted to hear that you enjoyed your stay with us and will be returning in the future. We have exciting new changes coming to our property so we can't wait to share them with you on your next visit.
10/10 優異
Thomas
2023年10月29日
Thomas
於 2023 年 10 月住了 2 晚
FM 於 2023年10月30日的回應
Thomas, thank you for taking the time to fill out our survey to let us know how we did during your stay with us. I am delighted to see that it was a 10 out of 10. Have a wonderful day and thank you again for being our guest.
10/10 優異
Ken
商務旅客
2023年10月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean, safe and comfortable!
Clean, safe and great customer service. Nick at the Front desk does an outstanding job!
Ken
於 2023 年 10 月住了 1 晚
FM 於 2023年10月27日的回應
Thank you, Mr. Ken I appreciate you taking the time out of your schedule to fill out our survey. I am delighted to hear that you enjoyed your stay with us. I also appreciate that you noted that Nick did a great job.
6/10 一般
Roland Q
2023年10月23日
讚好:設施服務
The curtain in my room did not work during my 5-day stay!
Roland Q
於 2023 年 10 月住了 5 晚
FM 於 2023年10月23日的回應
I do apologize for the curtain in your room. We are currently starting our complete renovation process next week. Our renovations will be completed in the early parts of 2024.
2/10 很差
Christy
家人同遊
2023年10月22日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Horrible!
Went to check in and they would not accept my check card so I couldn’t even check in. Offered to pay in cash and do a different card for security and he said that was not acceptable. I will never stay with Hampton Inn again. Went right next door and the hotel had no problem at all with my card and saved me about 90$ as he gave me a discount for my inconvenience with Hampton Inn. It was 9pm in a city that I was traveling to with my daughter for a sports event and I cannot express the level of upset this caused to my daughter when I came out without a room. They should be ashamed of themselves!
Christy
於 2023 年 10 月住了 1 晚
Nick Atasoy - General Manager 於 2023年10月23日的回應
Hi Christy,My apologies for the experience you had. Unfortunately, our property does not accept prepaid cards as a form of payment. I am personally addressing the communication concerns so this will not happen again. Thank you for voicing your concerns.
8/10 不錯
Felecia
2023年10月22日
讚好:整潔度和職員與服務
Nothing star raving..but Doable Stay
Felecia
於 2023 年 10 月住了 1 晚
FM 於 2023年10月27日的回應
Felecia, thank you for taking the time out of your day to fill out our survey to let us know how we did during your stay. Have a wonderful day.
4/10 欠佳
wayne
2023年10月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, a bit pricey
wayne
於 2023 年 10 月住了 1 晚
FM 於 2023年10月22日的回應
Wayne, thank you for being our guest. I appreciate your feedback about your stay with us.
10/10 優異
Thomasina
2023年10月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
nice clean and quieta
Thomasina
於 2023 年 10 月住了 1 晚
FM 於 2023年10月22日的回應
Thomasina, thank you for being our guest. I appreciate you providing us with your feedback. Have a great day.
8/10 不錯
Jonathan
2023年10月20日
讚好:整潔度、職員與服務和客房舒適度
Jonathan
於 2023 年 10 月住了 1 晚
FM 於 2023年10月22日的回應
Jonathan, thank you for being our guest. I appreciate your feedback. Have a wonderful day.
10/10 優異
Damarys
2023年10月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The staff was very friendly, bed very comfortable the only little thing was the shower wasn't strong enough beside that I was very satisfied will stay again
Damarys
於 2023 年 10 月住了 2 晚
FM 於 2023年10月17日的回應
Damary's thank you for your review. I appreciate you taking then time out of your day to fill out our survey. I am delighted to hear you enjoyed your stay with us. Thank you for being our guests. Have a great day.
6/10 一般
Caryn
2023年10月14日
讚好:職員與服務和客房舒適度
不滿:整潔度
Check your bathroom upon checkin
Front desk staff was amazing and made me feel very welcome. Big kudos there.
My room had a bunch of dust in the shower (like grout dust or drywall dust?), no shower curtain (it was laying on a stool so i went ahead and installed it myself), and no shampoo (which i didnt realize until i was IN the shower). The room also smelled kinda like wet dog - i have dogs so i didnt mind that much. Breakfast was delicious. Not worth the price tag imo.
Caryn
於 2023 年 10 月住了 1 晚
FM 於 2023年10月14日的回應
Caryn, I appreciate you taking the time to feel out our survey. I want to thank you for your kind words about our front desk staff. I definitely apologize for the inconvenience of the rooms. No guest should have to hang up a shower curtain. I have notified the management team of all of the concerns. I would like to advise that we are starting our renovation process and will be completed early 2024.
10/10 優異
Oral
2023年10月11日
Oral
於 2023 年 10 月住了 1 晚
FM 於 2023年11月1日的回應
Oral, thank you for taking the time to fill out our survey in reference to your stay with us. I am pleased to see that you had a great stay.
8/10 不錯
Christian
伴侶同遊
2023年10月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall, the only thing I didn't like which has little to no impact on my opinion of Hampton Inn was the leaking shower faucet. Other than that, our room was clean, quiet, and breakfast wasn't bad. The location put us within 20 mins of Va Beach and other places we wanted to go so convenient. If I ever go back to Va Beach, I would not mind staying here again. Only way I'd choose different is if I find a hotel with an ocean view.
Christian
於 2023 年 9 月住了 2 晚
FM 於 2023年10月6日的回應
Christian, thank you for your time to fill out our reviews. I really appreciate it. I also appreciate you being a loyal guest. Have a wonderful day.
8/10 不錯
Jerry
2023年10月4日
讚好:職員與服務
Jerry
於 2023 年 10 月住了 1 晚
FM 於 2023年10月4日的回應
Thank you, Jerry, for your review. I appreciate you taking the time to fill out the survey.
2/10 很差
Arlene
2023年9月29日
Arlene
於 2023 年 9 月住了 3 晚
FM 於 2023年10月20日的回應
Arlene thank you for your review.
10/10 優異
Norma (Rincon)
2023年9月26日
讚好:整潔度、職員與服務和住宿狀況
Norma
於 2023 年 9 月住了 1 晚
Nick Atasoy - General Manager 於 2023年9月27日的回應
Hi Norma,Thank you for your wonderful review. I look forward to seeing you again.
10/10 優異
Dilsia M
2023年9月9日
Dilsia M
於 2023 年 9 月住了 1 晚
Nick Atasoy - General Manager 於 2023年9月10日的回應
Hi Dilsia,Thank you for your fantastic 10-star review. I am pleased to know you have enjoyed you stay. I look forward to seeing you again soon.
8/10 不錯
Mahlet
2023年9月7日
讚好:整潔度、職員與服務和住宿狀況
Mahlet
於 2023 年 9 月住了 2 晚
Nick Atasoy - General Manager 於 2023年9月10日的回應
Hi Mahlet,Thank you for your 4-star review. I look foward to seeing you again.
10/10 優異
Sierra
家人同遊
2023年9月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay and would definitely stay again! Very clean. All employees were very friendly!
Sierra
於 2023 年 9 月住了 3 晚
Nick Atasoy - General Manager 於 2023年9月7日的回應
Hi Sierra,I'm so glad to know you had a great stay. Thank you for taking the time to share your experience. I look forward to seeing you soon.
4/10 欠佳
Maria
家人同遊, 伴侶同遊
2023年9月5日
不滿:整潔度、職員與服務、設施服務和住宿狀況
We felt like we were in the barrio with all the barking dogs day and night. One big dog with an annoying bark right next door to us. Sheets and towels were dirty/stained. Front desk staff is incompetent and unprofessional. Breakfast is a joke. I guess you get what you pay for. Wouldn’t return.
Maria
於 2023 年 9 月住了 3 晚
Nick Atasoy - General Manager 於 2023年9月5日的回應
Ms. Maria,My apologies you had a less than perfect experience. I am sorry I did not have a chance to discuss your stay while you were on property as I was out of town. My property is under renovations with exciting changes. I would like the opportunity to make things right. I have left a voicemail with my direct contact information. I look forward to speaking with you.
10/10 優異
AXEL (TAYLORS)
2023年9月4日
讚好:整潔度、職員與服務和住宿狀況
Keep up the good work
AXEL
於 2023 年 8 月住了 2 晚
Nick Atasoy - General Manager 於 2023年9月5日的回應
Hi Axel,Thank you for the 5-star review. I am so pleased you have enjoyed your stay. I look forward to seeing you again soon.
10/10 優異
Rehnuma
2023年9月4日
Rehnuma
於 2023 年 9 月住了 2 晚
FM 於 2023年9月24日的回應
Thank you for your review.
10/10 優異
Dakota
伴侶同遊
2023年9月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Checked in at the desk and the lady who checked us in was super helpful and super friendly. She gave us complimentary water bottles and told us her name and that if we needed anything that she would be glad to assist. The first hotel we stayed at for our vacation was nothing like this. I would definitely recommend this hotel for anyone and for ourselves for future vacations as the staff went above and beyond for us. Breakfast was also included and was very satisfying.
Dakota
於 2023 年 9 月住了 2 晚
Nick Atasoy - General Manager 於 2023年9月5日的回應
Hi Dakota,Thank you for the fantastic review. I am pleased to read you have had a great stay, and my team exceeded your expectations. I look forward to seeing you again soon.
10/10 優異
Walter
2023年9月3日
Walter
於 2023 年 9 月住了 2 晚
FM 於 2023年9月23日的回應
Thank you for your review.
8/10 不錯
Ryan
商務旅客
2023年9月2日
讚好:整潔度、職員與服務和設施服務
A good stay, nothing overly great but a place to stay
Ryan
於 2023 年 8 月住了 1 晚
Nick Atasoy - General Manager 於 2023年9月2日的回應
Hi Ryan,I am pleased to see you had a great stay. Thank you for taking the time to post this 4-star review. I look forward to seeing you soon.
Daniel, thank you for your review. I would like to inform you as I do all guest, we are beginning to undergo full renovations from lobby, dining area and rooms. Once again thank you for being our guest. Have a great day.
10/10 優異
Laura
2023年8月27日
Laura
於 2023 年 8 月住了 1 晚
Frances 於 2023年9月16日的回應
Laura, thank you for your positive review of your stay with us. Have a great day.
10/10 優異
Michael
伴侶同遊, 寵物同遊
2023年8月24日
讚好:設施服務
Clean, friendly staff, convenient
Michael
於 2023 年 8 月住了 1 晚
Nick Atasoy - General Manager 於 2023年8月24日的回應
Hi Michael,Thank you for your feedback anf for posting this 5-star review. I'm pleased to know you've enjoyed your stay. I look forward to seeing you again soon.
10/10 優異
Orlando
2023年8月23日
Orlando
於 2023 年 8 月住了 3 晚
Nick Atasoy - General Manager 於 2023年9月12日的回應
Hi Orlando,Thank you for your 5-star review. I am honored by the high marks you have given. I welcome you back soon.
10/10 優異
Angela
伴侶同遊
2023年8月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean rooms and friendly helpful staff.
Angela
於 2023 年 8 月住了 1 晚
Nick Atasoy - General Manager 於 2023年8月21日的回應
Hi Angela,Thank you for the 5-star review. I look forward to your return. Thanks for taking the time to post your experience.
10/10 優異
Keith
伴侶同遊
2023年8月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly and helpful staff.
Keith
於 2023 年 8 月住了 1 晚
Nick Atasoy - General Manager 於 2023年8月21日的回應
Hi Keith,Thank you for this 5-star review. I look forward to seeing you again.
10/10 優異
Marjorie
2023年8月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff very helpful and great breakfast!!
Marjorie
於 2023 年 8 月住了 4 晚
Nick Atasoy - General Manager 於 2023年8月19日的回應
Hi Majorie,Thank you for your 5-star review. I look forward to seeing you again.
10/10 優異
Sandra
家人同遊
2023年8月14日
Friendly staff.
Sandra
於 2023 年 8 月住了 1 晚
Nick Atasoy - General Manager 於 2023年8月14日的回應
Hi Sandra,Thank you for taking the time to post this wonderful 5-star review. I am pleased to know you had a great stay. I look forward to seeing you again.
10/10 優異
Martin
家人同遊
2023年8月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service
Martin
於 2023 年 8 月住了 1 晚
Nick Atasoy - General Manager 於 2023年8月14日的回應
Hi Martin,Thank you for this amazing 5-star review. I appreciate you taking the time to share your experience. Feel free to contact me directly for any future stays.
10/10 優異
Jazz
2023年8月13日
Jazz
於 2023 年 8 月住了 1 晚
Nick Atasoy - General Manager 於 2023年9月2日的回應
Hi Jazz,Thank you for posting this 5-star review. I hope to see you again soon.
10/10 優異
Mary
2023年8月12日
讚好:整潔度、職員與服務和住宿狀況
Mary
於 2023 年 8 月住了 1 晚
FM 於 2023年8月13日的回應
Mary thank you for your review. I am delighted to hear you enjoyed your stay with us.
6/10 一般
elwood
家人同遊, 寵物同遊
2023年8月8日
不滿:設施服務和住宿狀況
Pool was closed. The gym equipment needs a good scrubbing. Food was horrible.
elwood
於 2023 年 8 月住了 2 晚
Nick Atasoy - General Manager 於 2023年8月8日的回應
Hi Elwood,My apologies that our pool is closed for renovations. You will be happy to know that the renovation has been completed and we are just awaiting the recertification for the pool to open. Our fitness center is now under renovation for your future enjoyment. Thank you for your patience and understanding as we work to improve our property for your future enjoyment. I look forward to seeing you again.
8/10 不錯
Charlene
2023年8月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Suited the needs for my trip
Charlene
於 2023 年 8 月住了 2 晚
Nick Atasoy - General Manager 於 2023年8月8日的回應
Hi Charlene,Thank you for taking the time to post this wonderful 4-star review. I look forward to your return.
10/10 優異
Amy
家人同遊
2023年8月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean and convenient
Nice convenient place to stay for our visit
Amy
於 2023 年 8 月住了 1 晚
Nick Atasoy - General Manager 於 2023年8月8日的回應
Hi Amy,Thank you for posting this awesome review. I am pleased to see you had a great stay. I look forward to seeing you again. Thanks for choosing my property for your stay.
10/10 優異
Cesar M
家人同遊
2023年7月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Buena
Cesar M
於 2023 年 7 月住了 1 晚
Nick Atasoy - General Manager 於 2023年8月4日的回應
Hi Cesar,Thank you for your 5-star review. I look forward to seeing you again soon.
6/10 一般
Justyna
家人同遊
2023年7月29日
讚好:職員與服務
不滿:整潔度
Not the standard for a Hampton Inn. Run down needs to be remodeled.
Justyna
於 2023 年 7 月住了 1 晚
Nick Atasoy - General Manager 於 2023年8月4日的回應
Hi Justyna,Thank you for your review. You will be pleased to know our property is under a full renovation. I look forward to sharing these many exciting changes with you. I look forward to seeing you again soon.
10/10 優異
Sarah
2023年7月27日
讚好:整潔度、職員與服務和住宿狀況
I like how its clean and quite. The room's style was not that outdated compare to the pictures on the website. I really enjoy my stay.
Sarah
於 2023 年 7 月住了 1 晚
Nick Atasoy - General Manager 於 2023年7月28日的回應
Hi Sarah,Thank you for this wonderful review. We will be renovating the entire hotel this year. I look forward to sharing our refreshed property with you. Thank you for taking the time to post this review.
8/10 不錯
Staci (Hanover Township)
家人同遊
2023年7月26日
讚好:整潔度、職員與服務和住宿狀況
Close enough to the Oceanfront but far enough away from all the madness
Staci
於 2023 年 7 月住了 2 晚
Nick Atasoy - General Manager 於 2023年7月28日的回應
Hi Staci,Thank you for the great feedback. I look forward to seeing you again soon.