住宿正面

帝國酒店的評價

5 out of 5
帝國酒店
159 Thuy Van Street, Vung Tau, Ba Ria-Vung Tau

評價

8.6

優異

10 分評分,優異;569 則評價中有 304 則" "
8 分評分,不錯;569 則評價中有 180 則" "
6 分評分,一般;569 則評價中有 48 則" "
4 分評分,欠佳;569 則評價中有 20 則" "
2 分評分,很差;569 則評價中有 17 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.4/10 

住宿狀況

8.0/10 

環保程度

評價

6/10 一般

真實旅客

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
The Imperial Hotel Vũng Tàu 於 2023年10月25日的回應
Dear Valued Guest,Oh thank you so much for rating,I am absolutely thrilled that once again we exceeded expectation. I look forward to seeing you again soon.Thanks and best regards,BeBe Yen Nguyen (Ms.)Assistant Front Office Manager.

10/10 優異

Tse yi

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
The Imperial Hotel and Resort Management 於 2019年12月11日的回應
Thank you for sharing your amazing experience with us! We cannot conceal our joy when we read your touching comments about our service. It is always encouraging to learn that guests are satisfied with our work as it is what we strive for every day. We are looking forward to welcoming you back and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. With our best regards, The Imperial Hotel and Resort Management.

10/10 優異

edward

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel in Vung Tau
This is a nice hotel for stay and I will be back soon.
於 2019 年 9 月住了 1 晚
Adan 於 2019年9月15日的回應
Dear Edward, Thank you very much for your lovely review of our hotel. We love to hear such great guest feedback, and we are so happy to know that you enjoyed your stay. Our property and passionate colleagues are working hard everyday to earn guests’ praises like your. Many thanks again, we look forward to welcoming you back when your travels bring you back to Vung Tau. Sincerely, The Management Team

8/10 不錯

真實旅客

讚好:職員與服務
於 2018 年 12 月住了 2 晚
Hotel Management 於 2019年1月15日的回應
Dear Valued Guest, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Satisfied with the hotel. Comfortable bed, spacious room.
於 2018 年 11 月住了 1 晚
Hotel Management 於 2018年12月12日的回應
Dear Guest, Thank you very much for leaving such kind feedback regarding your stay at The Imperial Hotel I will share your comments about the room and the comfortable bed with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 不錯

WEN KUANG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 1 晚
Hotel Management 於 2018年10月21日的回應
Dear Wen, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 優異

Yao Tung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 1 晚
Quang Thu - Harry (Mr.) 於 2018年8月22日的回應
Dear Yao Tung, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. I'd like to personally thank you for the five star review of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely, On behalf of management

10/10 優異

Tz-teng

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 1 晚
The Managerment Team 於 2018年6月9日的回應
Dear Valued Team, Thank you for choosing to stay in The IMPERIAL Hotel Vung Tau on your vacation trip. We high appreciate your feedback. We hope to have another chance to serve you again soon. Thank You,

8/10 不錯

WO TAK

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
OK
於 2018 年 5 月住了 1 晚
William 於 2018年5月18日的回應
Dear Valued Guest, Thank you very much for your review of our hotel. We trust that you had a comfortable stay with us. We are so happy to know you enjoyed your stay experience. We also take note your feedback and we will share your kind words to the entire of our team. Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you to Vung Tau city. Sincerely, The Management Team

8/10 不錯

CHANG-FENG

讚好:整潔度、職員與服務和客房舒適度
The management team of The Imperial Hotel Vung Tau 於 2018年5月2日的回應
Dear Mr Chang-feng, Thank you for choosing to stay in The IMPERIAL Hotel Vung Tau. It is our pleasure to have served you. The Imperial Hotel team allways tries best to bring the better service to the customer. My friendly team members are all looking forward to another chance of serving you again. Thank You. Yours Sincerely The Imperial Hotel Management Team

10/10 優異

Chen Kang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent resort
Good ocean view, relax, clean, comfortable beach resort.
The management team of The Imperial Hotel Vung Tau 於 2018年4月10日的回應
Dear Chen Kang, Thank you for choosing to stay in The IMPERIAL Hotel Vung Tau. Your wonderful comments is very encouraging for us to try harder to serve guest. My team members are all looking forward to another chance of serving you again. Hopefully you could stay longer with us to relax and enjoy more of our facilities. Thank You. Yours Sincerely The Imperial Hotel Management Team

10/10 優異

Zeng

讚好:整潔度、住宿狀況和客房舒適度
Clean and nice and big
such a nice hotel, however, i did request the highest floor room and i got the feed back from staff is OK. but it's not the highest floor that i request when i find out.
於 2018 年 2 月住了 1 晚
The management team of The Imperial Hotel Vung Tau 於 2018年3月5日的回應
DearZeng, Thank you for choosing to stay in The IMPERIAL Hotel Vung Tau. It is our pleasure to have served you and your family. We are glad to know that you love hotel room and enjoyed it. Looking forward welcoming you back soon. Thank You. Yours Sincerely The Imperial Hotel Management Team

10/10 優異

magenta

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
泳池配套完善
酒店設施及服務優良,服務員態度友善。泳池景緻漂亮,飲品價錢亦大眾化。物超所值!專車服務有水準,附近景觀令人嘆為觀止
於 2017 年 11 月住了 1 晚
The management team of The Imperial Hotel Vung Tau 於 2018年2月21日的回應
Dear Magnenta, I am so delighted and glad to learn that you have enjoyed your stay with us satisfactorily. We hope that you will stay longer to enjoy more of what we can offer in the Imperial Beachclub, Imperial Shopping Plaza and our Restaurants. Looking forward to seeing you again soon in Vung Tau. Yours Sincerely The management team of The Imperial Hotel Vung Tau

10/10 優異

容 (台灣)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
靠近海灘最佳飯店
是間會想再次入住的優質飯店,私人海灘很棒,讓人有心曠神怡渡假悠閒的感覺,飯店裝潢高級典雅,物超所值的飯店
於 2017 年 10 月住了 1 晚
The Imperial Hotel Management Team 於 2017年12月6日的回應
Dear 容, Thank you for choosing to stay in The IMPERIAL Hotel Vung Tau. Your kind comment is very encouraging and it is our pleasure to have served you and my friendly team members are all looking forward to another chance of serving you again. Thank You. Yours Sincerely The Imperial Hotel Management Team

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Hoang Thi Kim Dung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good for holiday
General Manager 於 2017年1月10日的回應
Thank you so much for your feedback

4/10 欠佳

Ming-Hung

不滿:職員與服務、住宿狀況和客房舒適度
The Imperial Hotel 於 2016年7月18日的回應
Thanks for your comment. Hope our services made you happy. Once again, thanks for staying with us.

8/10 不錯

Fanny

讚好:職員與服務和住宿狀況
優質度假住宿選擇
整體都很棒,但冷氣不夠冷,浴室沒有跟主臥房隔一個門或是拉簾,覺得晚上睡不自在,垃圾桶只有一個較不方便,這是個人建議
Thank you for staying with us. We are always try to make you happy during the trip. We are sp happy when received your feedback. We will improve our serivices and look forward to welcome you next trip. Thanks for your feedback.

8/10 不錯

Chih ming (台灣桃園)

讚好:整潔度和客房舒適度
超值的飯店
舒適 方便 cp值高

6/10 一般

YU TSE (台灣人)

不滿:住宿狀況
飯店距離海灘不是很遠,乾淨度還可以;只是早餐準備的比較ㄧ般般,麵包的種類可以在增加。透過飯店叫車或安排旅遊的費用不低。飯店叫車或旅遊的費用不低

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

WEIHAO (Taiwan)

不滿:客房舒適度
非常普通~
不推薦它們的套房,完全沒有那個價值~服務態度以五星級飯店來說~很糟!

8/10 不錯

真實旅客

讚好:整潔度、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

susanne

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Mark

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The good: Staff, breakfast, pools, beach access, ornate and stylish decor. The less good: It's a little remote. There is not much within walking distance, unless you like giant open-air seafood restaurants, of which there are many, but their reviews aren't so good. The food at the hotel restaurants is excellent however. If you want a lazy getaway where you lounge by the pool, go to the beach club, and eat in the hotel, this is perfect. If you want a little more variety, then accept taking taxis everywhere (admittedly still cheap but a pain).
於 2024 年 4 月住了 3 晚

6/10 一般

Mellisa

家人同遊
讚好:整潔度和設施服務
Fine for a couple of nights, triple room doesn’t accomodate 4 person. Lighting is dark & air con is not very cold. Buffet fine but busy. Free mini bar is just water & 3 soft drink. Building is beautiful. Right on beach. Beach club lovely & beautiful Reception staff helpful with assistance in booking ferries. Price is high for what it is.
於 2024 年 4 月住了 2 晚

2/10 很差

Karen

伴侶同遊
不滿:職員與服務和住宿狀況
Expedia customer service: please help me to ask for refund for our bad experience with The Imperial Vung Tau Hotel , see following incident: April 1 , we stayed at The Imperial hotel room 1708 , we had very bad experience! We found out the toilet bowl was clogged shortly after dinner time, we called & the hotel sent someone to fix it around 7:30 pm. But in the middle of the night the toilet bowl was blocked again! Because of the problem with the toilet bowl, our room smelled bad all night long! I notified the hotel next morning April 2rd at 7:30am in the morning, and they sent another person to repair it, but the toilet bowl couldn't be used anymore, still blocked! At 10am , I checked out and informed the hotel management, but they said there was nothing they could do. I asked for compensation , they said I need to contact Expedia because the booking was by Expedia! We paid for an upgraded hotel 5 star, and we couldn’t go to the bathroom the whole night and we had to endure the bad smell in the room all Night !
於 2024 年 4 月住了 1 晚
The Imperial Hotel & Residence 於 2024年4月4日的回應
Dear KarenFirst of all, I would like to thank you for your time and your feedback. We are truly sorry that your experience was not as pleasant as it should have been. After we double check with my team the reason is lots of toliet paper there so it's tuck, actually our note describe that we fix it twice time after 11 minutes we received feedback. However, I also have noted down and shared your feedback to Head of Departments concern, we hope you choose to stay with us again so we can show you our true level of service.Thanks and best regards BeBe Yen Nguyen (Ms.)Assistant Front Office Manager.

10/10 優異

My

讚好:整潔度
於 2024 年 3 月住了 1 晚
The Imperial Hotel & Residence 於 2024年4月2日的回應
Dear My,Thank you so much for your review of our Hotel and good 5 star ratingWe are looking forward to welcoming you back in our hotel.Thanks and best regards BeBe Yen Nguyen (Ms.)

10/10 優異

Shaun

多人同遊
讚好:整潔度、職員與服務和住宿狀況
The Front Desk was superb, exceptional, patient and extremely helpful. Give them all raises!
於 2024 年 3 月住了 1 晚
The Imperial Hotel & Residence 於 2024年4月2日的回應
Dear Shaun,Thank you so much for your review of our Hotel and good 5 star ratingWe are looking forward to welcoming you back in our hotel.Thanks and best regards BeBe Yen Nguyen (Ms.)

10/10 優異

Sandra

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
While the resort is beautiful and has clearly the best setup on the beach the area around it is filled with run down and abandoned beach properties and there is a lot of litter washing in the the mornings, especially as you move towards the old town.
於 2024 年 3 月住了 4 晚
The Imperial Hotel & Residence 於 2024年4月4日的回應
Dear Sandra,Thank you for taking the time to review The Imperial Hotel & Residence Vung Tau, your good comment is very much appreciated. I will be looking into each point that you have made and we are pleased that you found valued and being taken care during your stay.We look forward to seeing you on your next trip to The Imperial Vung Tau! Thanks and best regards,BeBe Yen Nguyen (Ms.)Assistant Front Office Manager.

10/10 優異

Phuong

家人同遊
Beautiful hotel
於 2024 年 3 月住了 1 晚
The Imperial Hotel & Residence 於 2024年3月26日的回應
Dear Phương,Thank you for taking the time to reviewThe Imperial Hotel and Residence Vung Tau, your feedback is very much appreciated. We are pleased that you found valued and being taken care during your stay.We are looking forward to welcoming you back in the Vung Tau. Thanks and best regards, BeBe Yen Nguyen (Ms.) Assistant Front Office Manager.

10/10 優異

Ha (Carrollton)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
It was a wonderful experience!
於 2024 年 2 月住了 4 晚
The Imperial Hotel & Residence 於 2024年3月26日的回應
Dear Ha,Thanks for the rating! Great vacations are a service we pride ourselves in providing, and it's great to know our guests see this. Hope to see you back for another relaxing stay soon!Thanks and best regards BeBe Yen Nguyen (Ms.)Assistant Front Office Manager

4/10 欠佳

Edmund

不滿:設施服務和住宿狀況
Grim and run down
於 2024 年 2 月住了 2 晚
The Imperial Hotel & Residence 於 2024年3月26日的回應
Dear Edmund,Thank you for choosing The Imperial Hotel & Residence Vung Tau.We are very happy and appreciate to read that have enjoyed the Imperial experience. We have a new programme to maintain the rooms and property every month to ensure the best service quality to our guests.Thank you for your spending your time to provide us with your feedback.We look forward to welcoming you back toThe Imperial.Thanks and best Regards,BeBe Yen Nguyen (Ms.)Assistant Front Office Manager.

10/10 優異

Huong

Good service
於 2024 年 2 月住了 1 晚
The Imperial Hotel & Residence 於 2024年3月26日的回應
Dear Huong,Thanks for the rating! Great vacations are a service we pride ourselves in providing, and it's great to know our guests see this. Hope to see you back for another relaxing stay soon!Thanks and best regards BeBe Yen Nguyen (Ms.)Assistant Front Office Manager

10/10 優異

Phong (Rochester)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Landscape and landmarks look great. Pickup service should be available
於 2024 年 1 月住了 1 晚
The Imperial Hotel & Residence 於 2024年3月26日的回應
Dear Phong,Thanks for the rating! Great vacations are a service we pride ourselves in providing, and it's great to know our guests see this. Hope to see you back for another relaxing stay soon!Thanks and best regards BeBe Yen Nguyen (Ms.)Assistant Front Office Manager

10/10 優異

Kian Lam

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful hotel
Amazing room with great facilities. Staff are polite and sincere. Enjoyed my stay in your hotel. Keep up the good work.
於 2024 年 1 月住了 2 晚
The Imperial Hotel & Residence 於 2024年3月26日的回應
Dear Kian Lam,Thank you for taking the time to review The Imperial Hotel & Residence Vung Tau,your good comment is very much appreciated. We are pleased that you found valued and being taken care during your stay.We look forward to seeing you on your next trip to The Imperial Vung Tau! Thanks and best regards,BeBe Yen Nguyen (Ms.)Assistant Front Office Manager.

10/10 優異

Hai

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent and very quietcomfort
於 2024 年 1 月住了 2 晚

10/10 優異

Rhonda

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect except for Air conditioning.
The hotel and staff are fantastic. Great accommodations but the AC did not cool down our suite. That is not ok for a 5 star resort. Restaurants, beach and pools were perfect.
於 2024 年 1 月住了 1 晚
The Imperial Hotel & Residence 於 2024年1月20日的回應
Dear Rhonda,Thank you for taking the time to review The IMPERIAL Hotel Vung Tau, your feedback is very much appreciated. We are pleased that you found valued and being taken care during your stay. We will take note and share your feedback to relavant Department and make neccessary change. Your feedback give us the opportunity to improve our service.We are looking forward to welcoming you back in the Vung Tau. Thanks and best regards, BeBe Yen Nguyen (Ms.) Assistant Front Office Manager.

10/10 優異

Viet

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
First class resort with great location and aminities!! Great staff!!
於 2024 年 1 月住了 1 晚
The Imperial Hotel & Residence 於 2024年1月19日的回應
Dear Viet,Thank you so much for your wonderful feedback, I am absolutely thrilled that once again we exceeded expectation, and my team made you feel comfortable. I look forward to seeing you again soon.Thanks and best regards,BeBe Yen Nguyen (Ms.)Assistant Front Office Manager.

10/10 優異

minh (san Jose)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff and service was excellent. From bell boys to kitchen staff and front desk clerk are very helpful and care making us feel very important. Front desk were very accommodating and help us change room as we were not happy with our first room. We had number of issues with our room and after calling front desk ,problem gets fixed within minutes. Massage therapists were very skillful, I had one of the best massage there. We were very surprised the hotel gave us a complimentary limousine ride back to Saigon after we checked out. That were way above our expectations. Food were also very good and a lot variety. Loved the coffee machine. Highly recommended
於 2023 年 12 月住了 3 晚
Maya Thao 於 2024年1月6日的回應
Dear Minh,Thank you for choosing The Imperial Hotel. We are very happy to see your comment that have a wonderful time and enjoyed the professional service from The Imperial Hotel!We are looking forward to welcoming you back in the Vung Tau. Thanks and best regards,Maya Thao (Ms.)Duty Manager.

8/10 不錯

Shinji

於 2023 年 12 月住了 2 晚
The Imperial Hotel & Residence 於 2024年1月19日的回應
Dear Shinji,Thanks for the rating! Great vacations are a service we pride ourselves in providing, and it's great to know our guests see this. Hope to see you back for another relaxing stay soon!Thanks and best regards,BeBe Yen Nguyen (Ms.)Assistant Front Office Manager.

10/10 優異

AMA SANKALPI PERERA JAYASURIYA

讚好:整潔度、職員與服務、設施服務和住宿狀況
I had a splendid time at the Imperial Hotel. It was a unique experience. Ftom the welcome at the Reception to the final see you later is one to cherish. My gratitude to Karlie, Ken & Anthony for all your support and hospitality. You guys are awesome and made my stay even more lovely. Highly recommend this lovely Hotel and country Vietnam. I will be returning soon to enjoy the views, tasty food and the best mocktails, cocktails breakfast buffet. I am already missing it... Lots of Love ❤❤❤ Ama from Sydney Australia
於 2023 年 12 月住了 5 晚
Maya Thao 於 2023年12月29日的回應
Dear Ama,Thank you for taking the time to write a review, awesome to know that you had a great holiday. And great to know you love our hotel. We will pass your comments to Karlie, Ken & Anthony, trust they will be very happy to hear from you. We look forward to seeing you on your next trip to The IMPERIAL Hotel! Thanks and best regards, Maya Thao (Ms.) Duty Manager.

10/10 優異

geunchul

於 2023 年 12 月住了 2 晚
The Imperial Hotel & Residence 於 2024年1月19日的回應
Dear Geunchul,Thanks for the rating! Great vacations are a service we pride ourselves in providing, and it's great to know our guests see this. Hope to see you back for another relaxing stay soon!Thanks and best regards,BeBe Yen Nguyen (Ms.)Assistant Front Office Manager.

6/10 一般

Shigeru

於 2023 年 12 月住了 1 晚
The Imperial Hotel & Residence 於 2024年1月19日的回應
Dear Shigeru,Thanks for the rating! Great vacations are a service we pride ourselves in providing, and it's great to know our guests see this. Hope to see you back for another relaxing stay soon!Thanks and best regards,BeBe Yen Nguyen (Ms.)Assistant Front Office Manager.

10/10 優異

chin fang

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The Imperial hotel review dec 2023
This is a nice 5 star hotel . It has been maintained well. Service is excellent from reception to doorman .. we love the seafood restaurant facing the sea. Met a lady manager? Who is excellent in service. Lift access near the receptionist is a bit slow. Breakfast and variety taste great.. We stay in the family room.. 716.. feel clean. Surprise there are 2 toliets .Just the toliet near the main door do not have a soap dish and no place to hang the hand towel. Which can be easily improved. The other main toliet ia excellent.. Surprise that it seen to be low season and Vung Tau is quite deserted Lucky there is a lotte mart nearby and cal use grab easily.
於 2023 年 12 月住了 2 晚
The Imperial Hotel & Residence Vũng Tàu 於 2023年12月16日的回應
Dear Ching Fang,Thank you for taking the time to review The Imperial Hotel & Residence Vung Tau, your feedback is very much appreciated. We are pleased that you found valued and being taken care during your stay.We are looking forward to welcoming you back in the Vung Tau. Thanks and best regards, BeBe Yen Nguyen (Ms.) Assistant Front Office Manager.

10/10 優異

seung jae

於 2023 年 12 月住了 2 晚
The Imperial Hotel & Residence 於 2024年1月19日的回應
Dear Seung JaeThanks for the rating! Great vacations are a service we pride ourselves in providing, and it's great to know our guests see this. Hope to see you back for another relaxing stay soon!Thanks and best regards,BeBe Yen Nguyen (Ms.)Assistant Front Office Manager.

10/10 優異

Hong

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Its a beautiful hotel, especially the Private beach club which we loved it so much. The breakfast selection is good and the food is yummy. The room is big and beautiful. Staff is very friendly and helpful. Nothing to complain. Highly recommended.
於 2023 年 12 月住了 2 晚
The Imperial Hotel & Residence Vũng Tàu 於 2023年12月16日的回應
Dear Hong,Thank you for choosing The Imperial Hotel & Residence Vung Tau. We are very happy to see your comment that have a wonderful time and enjoyed the professional service from The Imperial Hotel. We are looking forward to welcoming you back in the Vung Tau. Thanks and best regards, BeBe Yen Nguyen (Ms.) Assistant Front Office Manager.

10/10 優異

Hong

於 2023 年 12 月住了 1 晚
The Imperial Hotel & Residence 於 2024年1月19日的回應
Dear Hong,Thanks for the rating! Great vacations are a service we pride ourselves in providing, and it's great to know our guests see this. Hope to see you back for another relaxing stay soon!Thanks and best regards,BeBe Yen Nguyen (Ms.)Assistant Front Office Manager.