I will say before I write this review that the place is under new management and maybe it will get better but…
When I walked in to check in, there was a young lady behind the desk but after looking up from her phone, it took her a full minute to acknowledge the fact that I was standing there. She was nice though.
The room - there was a nasty, musty smell when entering. The air conditioner was broken; the only thing we could do was turn it on and it blew cool air. We were tired from the drive, so we just showered and went to bed. There were no wash cloths, only hand towels.
My husband woke during the early hours of the morning to discover he was being bitten by bed bugs. I went down to the front desk and was told that there no other rooms available until after someone checked out at 11. We got dressed and went to get breakfast and ran some errands. The hotel’s breakfast was sparse, not good, and ended at 830 A hotel guest was seen cleaning the coffee machine and filters. It was filthy.
When we returned, we were moved to the room next door. Next door to the room with bed bugs!! Which was empty before we left. The manager said that she forgot. The air conditioner did work but the television didn’t. We wouldn’t be there to watch it anyway.
Check out is at 11 am. At 10:50 am the manager literally banged on the door to tell us that it was check out time.
One young lady told me while checking out that I couldn’t get a receipt because I didn’t book through them. She was wrong.