Unmanned lobby and lobby locked after 6.00pm. No staff available after 6.00pm. No bottled water. Shower not working, no help available. I reported the matter in the morning without any response from the receptionist
cafe not operational. No night staff.
In brief this hotel is one of the worst I have been in. Incompetent and inconsiderate staff with "I do not care" attitude. This was not what I experianced when I regularly visited the hotel in 1986 -1988.
Mahi
2025 年 7 月入住 1 晚
10/10 超赞
Brock
2025 年 6 月 22 日
满意:清洁度、服务设施、住宿条件和设施
I like the space and facilities all so the privacy being at the end of the corridor.
The open planning that looks ova the ground floor cafe and recreation
Brock
2025 年 6 月入住 2 晚
2/10 糟糕
Phillip
与家人及幼儿出行
2025 年 6 月 8 日
不满意:清洁度、服务设施、住宿条件和设施
Noisy and unclean. Would not be staying here again.
Phillip
2025 年 6 月入住 1 晚
4/10 很差
Debbie,Wodonga
团体旅客
2025 年 6 月 8 日
不满意:服务设施,清洁度
Good location. No staff on site after 7. No dining on weekends, cold in common areas, black mould (lots) in shower and empty bottles of products.
Debbie
2025 年 6 月入住 2 晚
2/10 糟糕
Andrew
2025 年 4 月 28 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I stayed from Thursday until the following Tuesday. During this time there was no hotel internet service available. When I asked about this the manager took what I felt was a combative tone. Telling me that it wasn’t the hotel’s responsibility, that most people hotspot their phone anyway and accusing me of instigating blame. I found the whole conversation unpleasant, felt the manager’s people skills were extremely lacking and avoided him for the remainder of my stay at the hotel.
Andrew
2025 年 4 月入住 5 晚
6/10 一般
Cassandra
与家人出行
2025 年 4 月 27 日
满意:服务设施
Motel under new management.
Apparently wotif let you book multiple people into a room with one bed.
Arrived for one child, 2 adults and one bed.
A late check in meant the motel was booked out. No trundles or anything available.
Initially told to take it up with wotif.
Staff worked to find us another room.
A room became available that we moved in to.
No breakfast etc. on site.
Room was clean, but very noisy.
Cassandra
2025 年 4 月入住 1 晚
6/10 一般
Christina
与家人及幼儿出行
2025 年 4 月 27 日
不满意:服务设施
Location was great. Lobby is stunning. Apart from that the rooms were run down and old. The place isn’t well maintained and for the price paid I was expecting more. The images are deceiving. Parking was good. It served its purpose for an overnight stop over, but would not stay here again. Perks of the place is that they do accept pet stays so I did see some furry friends.
Christina
2025 年 4 月入住 1 晚
8/10 还可以
Michael
2025 年 4 月 23 日
满意:员工和服务,清洁度
A bit dated but great location and very nice staff. Good breakfast and good servings. Good on site car park.
Michael
2025 年 4 月入住 3 晚
2/10 糟糕
Jennifer
2025 年 4 月 22 日
不满意:清洁度、员工和服务、住宿条件和设施
Jennifer
2025 年 4 月入住 1 晚
4/10 很差
Allan
2025 年 4 月 21 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Aircon not working in front bedroom of our ‘apartment’ and this has been a problem in all rooms we have stayed at here over the years. Sign over sink says clean up your own dishes or be fined $25 so this means anything you used was supposedly ‘cleaned’ by the previous guest - highly unlikely. Only had a couple of green and peppermint teabags, no black teas and used our own plastic travel mugs. No longer serves breakfast and no bar so property is dead. Taps dripping in bathroom, again an ongoing problem at this property.
Allan
2025 年 4 月入住 1 晚
8/10 还可以
Jodie
2025 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Well presented hotel in a central location.
Jodie
2025 年 4 月入住 1 晚
4/10 很差
Benjamin
商务旅客
2025 年 4 月 11 日
满意:员工和服务
不满意:客房舒适度,住宿条件和设施
Benjamin
2025 年 4 月入住 2 晚
8/10 还可以
Paul
2025 年 4 月 7 日
Paul
2025 年 4 月入住 2 晚
6/10 一般
Scott
与配偶出行
2025 年 4 月 6 日
满意:清洁度
不满意:住宿条件和设施,服务设施
The bed was old and hard. Difficult time sleeping.
Scott
2025 年 4 月入住 2 晚
6/10 一般
Robert
2025 年 4 月 4 日
满意:员工和服务,清洁度
不满意:服务设施
Hard floors throughout - can hear every noise on the floor including the snoring in the next room. Mattress saggy. Overall just not up to what I have expected to get from a Mantra branded hotel. A bit tired. Think decent 3* country hotel
Robert
2025 年 4 月入住 1 晚
10/10 超赞
Rema
与家人出行, 商务旅客
2025 年 4 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Very convenient
Rema
2025 年 3 月入住 2 晚
10/10 超赞
Janet
2025 年 3 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and comfortable rooms and it is dog friendly and very pleasant staff at this motel. Plenty of parking and located just behind main street of Wagga Wagga close to pubs, cafes and beautiful local parks.
Janet
2025 年 3 月入住 1 晚
10/10 超赞
Andrew
商务旅客
2025 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
Andrew
2025 年 3 月入住 1 晚
2/10 糟糕
Jongha
2025 年 3 月 24 日
不满意:服务设施,清洁度
Very old. And the fridge was not working.
Jongha
2025 年 3 月入住 1 晚
8/10 还可以
Mathieu,PERTH
2025 年 3 月 24 日
Mathieu
2025 年 3 月入住 2 晚
10/10 超赞
Ryan
2025 年 3 月 10 日
Ryan
2025 年 3 月入住 1 晚
8/10 还可以
Mark
2025 年 3 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Service from staff is excellent. Would stay there again
Mark
2025 年 3 月入住 2 晚
6/10 一般
Stacey
2025 年 3 月 8 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Had a great stay, apart from the aircon in our room had a loud vibration noise every 5 minutes or so lasting about 30 seconds each time, too hot not to have aircon but not easily able to sleep with the noise
Stacey
2025 年 2 月入住 2 晚
4/10 很差
Annette
与配偶出行
2025 年 3 月 6 日
不满意:清洁度、员工和服务、服务设施
Not enough cleaning staff. Our room wasn't cleaned during 3 nights stay. Not enough attention to paying customers. Terrible communication.