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查爾斯精品餐飲酒店的評價

4 out of 5
查爾斯精品餐飲酒店
82 Tarcutta Street, Wagga Wagga, NSW

評價

9.2

卓越

10 分評分，優異；661 則評價中有 426 則" "
8 分評分，不錯；661 則評價中有 203 則" "
6 分評分，一般；661 則評價中有 24 則" "
4 分評分，欠佳；661 則評價中有 8 則" "
2 分評分，很差；661 則評價中有 0 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

6/10 一般

CATHERINE

伴侶同遊
讚好：整潔度和職員與服務
Would have liked handtowels in the bathroom for that standard and price. Clean and comfortable. Was charged minibar which wasn't used which i only picked up by checking credit card statement after leaving property. It was rectified straight away.
於 2024 年 5 月住了 2 晚

8/10 不錯

Tania

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
It was a quiet room, great size and we found a fantastic place for breakfast just around the corner.
於 2024 年 4 月住了 2 晚
The Charles Team 於 2024年4月29日的回應
Hi Tania,Thank you for taking the time to review!We are so glad you enjoyed your stay

6/10 一般

Connie (Clayton)

伴侶同遊, 商務旅客
讚好：整潔度
不滿：設施服務和住宿狀況
We chose this property because the advertisement promised a pool. The pool was the size of a spa and not at all appropriate for swimming. The room was clean but dark. GIven the number of properties within the immediate area and the higher price, we would not recommend this based on price per value.
於 2024 年 4 月住了 1 晚
The Charles Team 於 2024年4月4日的回應
Hi Connie,Thanks for taking the time to give us your feedback.We are apologise that your experience wasn't what you expected.We hope to have the honour of having you back sometime in the future.

10/10 優異

Rebecca

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient location for shopping & dining options. Recommend the degustation menu at the restaurant-great food & staff
於 2024 年 3 月住了 3 晚
The Charles Team 於 2024年3月11日的回應
Hi Rebecca,Thank you so much for your great review!We are so glad you enjoyed your experience at The Charles and we hope to see you when you next travel.

8/10 不錯

bridget

於 2024 年 3 月住了 1 晚
The Charles Team 於 2024年4月1日的回應
Hi Bridget,Thank you for taking the time to review we are glad you enjoyed your stay

8/10 不錯

Sheree

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property, just needs better signage to find it easier.
於 2024 年 2 月住了 1 晚
The Charles Team 於 2024年2月24日的回應
Hi Sheree,Thank you for your review, we are glad you enjoyed your stay. I have passed on your feedback regarding our signage to management

8/10 不錯

Rhonda

於 2024 年 2 月住了 1 晚
The Charles Team 於 2024年4月1日的回應
Hi Rhonda,Thank you for taking the time to review we are glad you enjoyed your stay with us and hope to see you again

6/10 一般

Jason

於 2024 年 2 月住了 1 晚
The Charles Team 於 2024年2月7日的回應
Thank you Jason

8/10 不錯

Douglas

伴侶同遊
讚好：整潔度、職員與服務和設施服務
No aircon or fan in bed room a fan would suffice
於 2024 年 2 月住了 1 晚
The Charles Team 於 2024年2月5日的回應
Hi Douglas,Thanks for the feedback and 4 star review. We hope of the chance to welcome you back in the future!Kind Regards

10/10 優異

Nass

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A beautiful hotel with excellent and modern facilities
於 2024 年 1 月住了 1 晚
The Charles Team 於 2024年2月1日的回應
Hi Nass,Thank you for your great review. We're glad you enjoyed your stay with us and we hope to see you on your next trip.

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
Always enjoy my stay at the Charles Boutique Hotel. Can't wait to visit again.
於 2024 年 1 月住了 2 晚
The Charles Team 於 2024年1月29日的回應
Hi David,We are glad you enjoyed! We will see you on your next trip.

10/10 優異

Deborah

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
The Charles Team 於 2024年1月29日的回應
Hi Deborah,Thanks for your great review we are glad you enjoyed your stay.

6/10 一般

James

於 2023 年 12 月住了 1 晚
The Charles Team 於 2023年12月13日的回應
Hi James, Thank you so much for your review!

8/10 不錯

Calvin

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
The Charles Team 於 2023年12月6日的回應
Hi Calvin, Thank you for leaving us a rating!

10/10 優異

David

讚好：整潔度、職員與服務、設施服務和住宿狀況
A great location near the city centre. Easily walkable to a range of dining options and shopping. Plenty of on-site parking including 3 destination chargers for EVs. Rooms are a good size with nice options, including a large television with a range of streaming options. Really nice and helpful staff. A favourite place to stay in Wagga Wagga.
於 2023 年 11 月住了 2 晚
The Charles 於 2023年11月5日的回應
Thankyou for your review David. We appreciate your positive feedback and look forward to having you stay again!Kind regards The Charles Team

8/10 不錯

David

讚好：整潔度、職員與服務、設施服務和住宿狀況
Only changed towels and didn’t empty room bins. The safe in the cupboard was locked shut (couldn’t use). Otherwise a good stay.
於 2023 年 10 月住了 2 晚
The Charles Team 於 2023年10月30日的回應
Hi David, Thank you for review! We apologise for the housekeeping issue and the safe being locked, we will work on that asap. Thanks for staying with us and we hope to welcome you back soon!

10/10 優異

Scott

於 2023 年 10 月住了 1 晚
The Charles Team 於 2023年11月20日的回應
Hi Scott, Thank you so much for your review! We hope to welcome you back in the future.

8/10 不錯

Peter

商務旅客
讚好：整潔度、職員與服務和住宿狀況
It was clean and quiet and easy to get to and from. I will return
於 2023 年 10 月住了 1 晚
The Charles 於 2023年10月23日的回應
Thankyou for your feedback Peter.We look forward to having you stay again. Kind Regards The Charles Reception Team

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
Our favourite Hotel in Wagga. Great value. Convenient location. Quiet and safe. Also provides the destination chargers for EV drivers.
於 2023 年 10 月住了 2 晚
The Charles 於 2023年10月15日的回應
Hi David Thankyou for your feedback. We look forward to having you back! The Charles Team

10/10 優異

Juliette

伴侶同遊
We loved being offered a car park directly outside our unit. It was quiet and clean. The staff are lovely!
於 2023 年 10 月住了 1 晚
The Charles 於 2023年10月15日的回應
Thankyou Juliette for the positive feedback we are happy to hear you enjoyed your stay. The Charles team

10/10 優異

Jeff

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The accommodation was excellent, staff were friendly and helpful.
於 2023 年 10 月住了 1 晚
The Charles Team 於 2023年10月10日的回應
Hi Jeff, Thank you so much for your review!We are glad to hear you enjoyed your stay with us and we hope to welcome you back in the future.

8/10 不錯

Gianna

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was comfortable
於 2023 年 10 月住了 1 晚
The Charles 於 2023年10月9日的回應
Hi Gianna,We are glad you enjoyed your stay!

8/10 不錯

Antoniette

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
comfortable
於 2023 年 10 月住了 1 晚
The Charles Team 於 2023年10月9日的回應
Hi Antoniette, Thank you so much for your kind review. We hope to welcome you back soon.

8/10 不錯

Jim

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Convenient & quiet
於 2023 年 9 月住了 2 晚
The Charles Team 於 2023年10月3日的回應
Thanks Jim! The Charles Team

10/10 優異

YING

於 2023 年 9 月住了 1 晚
The Charles Team 於 2023年9月18日的回應
Thank you so much for your review!

10/10 優異

Denise

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet, facilities where exactly what we needed
於 2023 年 9 月住了 3 晚
The Charles 於 2023年9月10日的回應
Thanks Denise! We are happy to hear your stay with us was enjoyable. We hope to see you back soon. Kind Regards The Charles Team

10/10 優異

Scott

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent service from arrival to departure, absolutely a beautiful meal from the restaurant above, highly recommend
於 2023 年 9 月住了 2 晚
The Charles Team 於 2023年9月7日的回應
Hi Scott,Thank for your great review, we are so glad you enjoyed your stay with us! We hope to see you next time you travel.Thank you!

6/10 一般

Joann

商務旅客
讚好：整潔度
不滿：設施服務
There were no toiletries in my room, not even a cake of soap for the washbasin. Additionally at the restaurant the staff missed the bread that was meant to come with our dinner and yet we were still charged the same amount. Also took a fair amount of time to take our drinks order and provide water. Disappointing for what was meant to be one of Wagga’s best restaurants.
於 2023 年 9 月住了 1 晚
The Charles Team 於 2023年9月7日的回應
Hi Joann,We are sorry to receive the news that your stay and dine experience was not up to our usual high standard. We will be sure to pass this feedback onto our staff. Thankyou for the feedback. Kind Regards The Charles Team

10/10 優異

Margret

親子同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
My room was upgraded for 5 persons. It was clean, spacious, private and huge and close to everything.
於 2023 年 8 月住了 2 晚
The Charles Team 於 2023年9月7日的回應
Hi Margret, Thank you so much for your review! We are happy to hear you enjoyed your stay, and we hope to welcome you back to the property in the future.

10/10 優異

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay. Wonderful clean rooms with great facilities, Very comfortable. The staff are excellent. Quiet, convenient and quality stay. Excellent EV overnight charging facilities too. So walkable to everything. We will definitely visit again!
於 2023 年 9 月住了 2 晚
The Charles Team 於 2023年9月3日的回應
Hi David,Thank you for your great review and we are so glad you enjoyed your stay! We hope to see you again soon.

10/10 優異

Rebekah

於 2023 年 8 月住了 2 晚
The Charles Team 於 2023年9月20日的回應
Hi Rebekah, Thank you so much for your review! We hope to welcome you back to our property in the future.

6/10 一般

Martha

不滿：職員與服務
於 2023 年 8 月住了 1 晚
The Charles Team 於 2023年8月22日的回應
Hi Martha,Thank you for taking the time to review, we hope to see you again soon.

10/10 優異

Carl

讚好：整潔度、職員與服務和住宿狀況
Very comfortable clean & modern
於 2023 年 8 月住了 2 晚
The Charles Team 於 2023年8月17日的回應
Hi Carl,Thank you for your great review we are glad you enjoyed your stay!

10/10 優異

Francine

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
The Charles Team 於 2023年8月9日的回應
Thank you for your review!

8/10 不錯

Jenny

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
For a motel, the main room was very spacious.
於 2023 年 8 月住了 2 晚
The Charles Team 於 2023年8月8日的回應
Hi Jenny, Thank you so much for your review!

10/10 優異

Luke

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Refreshingly great.
Best place we stayed in on our 8 day road trip. I think they even LIKE families!
於 2023 年 7 月住了 1 晚
The Charles 於 2023年7月8日的回應
Hi Luke, Thank you so much for your review! We are glad to hear you enjoyed your stay at our property and we hope to welcome you back in the future.

10/10 優異

Kate

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great location, easy parking, and friendly welcoming staff. The bed was amazingly comfortable and the whole room was neat tidy and exactly what we needed. Very happy with our stay and the service provided
於 2023 年 6 月住了 1 晚
The Charles 於 2023年6月19日的回應
Hi Kate, We are so pleased to hear your stay was enjoyable hopefully we will have you back to stay soon!

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
Just a great stay
於 2023 年 6 月住了 1 晚
The Charles Team 於 2023年7月1日的回應
Hi David, Thank you so much for your great review!We hope to welcome you back in the future.

10/10 優異

Alice

讚好：整潔度和住宿狀況
於 2023 年 6 月住了 1 晚
The Charles Team 於 2023年6月8日的回應
Thank you for the great review Alice

8/10 不錯

Kathryn L

於 2023 年 6 月住了 1 晚
The Charles Team 於 2023年7月1日的回應
Thanks for your review!

10/10 優異

Joanne

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Receptionist polite and helpful! The room was clean and a really good size. We ordered room service! The food was amazing.
於 2023 年 5 月住了 1 晚
The Charles Team 於 2023年5月9日的回應
Hi Joanne, Thank you so much for your review!We will pass your kind words on to the rest of the team, and we hope to welcome back to our property in the future.

8/10 不錯

Minhaj

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was fine
於 2023 年 4 月住了 2 晚
The Charles Team 於 2023年5月3日的回應
Thank you!

4/10 欠佳

Anabel

家人同遊
讚好：職員與服務
不滿：住宿狀況
Really disappointed. Very old and dated rooms. The reception and restaurant look gorgeous so you get excited for a lovely modern stay, but then you get into the room and it looks like you are back in the 90's. Tiny Bathroom, door wasn't even painted. Doona was filthy, the sheets were too small for the bed so kept coming undone, and then you ended up with the filthy doona. TV doesn't connect to the internet. No ice in the ice tray. Lounge was dirty. Needed to be aired out, room had a very stale smell.
The Charles Team 於 2023年5月1日的回應
Hi Anabel, We appreciate the time you have taken to provide us with this feedback. We apologise your stay was not up to our usual high standard. We will take the feedback onboard and ensure our rooms are not left like this again.

8/10 不錯

Richard

讚好：整潔度、職員與服務、設施服務和住宿狀況
A nicely furnished room, with easy access to Main Street, coffee and restaurants
於 2023 年 4 月住了 1 晚
The Charles Team 於 2023年4月26日的回應
Hi Richard, Thank you so much for your review!We hope to welcome you back to The Charles in the future.

8/10 不錯

Carol

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was clean and comfortable. Late check in option suited us. Breakfast was excellent.
於 2023 年 4 月住了 1 晚
The Charles Team 於 2023年4月15日的回應
Thank you for your review! We hope to welcome you back to our property in the future.

6/10 一般

Andrew

於 2023 年 4 月住了 1 晚
The Charles Team 於 2023年4月15日的回應
Thank you for your review.

10/10 優異

Greg

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was great for our family of 6 - little mix up with the room configurations which was immediately rectified on discovery and when we realised we left the towels in the first apartment at 9pm they were more then wonderful and bought some straight up - in all we had an enjoyable stay!
於 2023 年 4 月住了 1 晚
The Charles Team 於 2023年4月3日的回應
Hi Greg, Thank you so much for your review! We are happy to hear you enjoyed your stay with us, and we hope to welcome you back in the future.

10/10 優異

Andrew

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean
於 2023 年 3 月住了 2 晚
The Charles 於 2023年4月2日的回應
Hi Andrew,Thank you for your feedback! We are so glad you are enjoying your stay.

8/10 不錯

Joanne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A pleasant one night stay, underwhelming pool
A one night stay. The room was comfortable with aircon and king bed, large flat screen TV. Welcomed pleasantly at reception. Quiet location but walkable distance to town centre. The on-site restaurant at front of property was already fully booked. Sadly, as it was very hot, maintenance of the small pool should be a higher priority.
於 2023 年 3 月住了 1 晚
The Charles Team 於 2023年3月21日的回應
Hi Joanne,Thanks for your review, we value your feedback and will take that on board. Happy to here your stay was comfortable. Kind regards The Charles team

10/10 優異

Nadine

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
All of the above
於 2023 年 3 月住了 1 晚
The Charles Team 於 2023年3月16日的回應
Hi Nandine, Thank you so much for your kind review!