Wales hotels from HK$552

"Great place, clean, comfortable, good breakfast, nice pool and hot tub."

"The room was ok, but housekeeping was terrible!! I stayed 3 days and never got my room serviced! I spoke with the desk daily about this and was offered dinner and wine as comp. I declined but expected a discount from my bill… got none! They are off my list as a potential place to stay!"

"All was good "

"We had great service and assistance w anything we needed. However once we arrived we found the pool was closed (during the week) and the onsite restaurant was also closed. The staff assisting us did inform us before we completed check-in, and we decided to go ahead and stay anyway. "

"New and improved"

"I had a very frustrating experience during my stay. Upon arrival, I was assigned a handicapped-accessible room that I did not request. While I understand availability can vary, this was not communicated in advance. There were several maintenance and cleanliness concerns. The shower head was not functioning properly, and there was a vacuum attachment left beside the bed, which raised questions about the room’s preparation. The most disruptive issue occurred in the middle of the night when a light in the room began flashing. It woke me up and made it impossible to get back to sleep. With my daughter having an early game the next morning, we needed to be up at 6:00 a.m., so rest was important. When I contacted staff around 1:00 a.m., the suggested solution was to bring in a ladder and cover the light with duct tape. That was not a reasonable option at that hour, especially with a child asleep. As a result, we had to pack up and move rooms the next day which was a major inconvenience. Overall, this experience was disappointing due to the lack of preparation, maintenance issues, and the inconvenience caused during an already busy and important trip."

"Room was clean, staff were friendly and the breakfast was excellent! The property was close to several stores and parking lot was easy to enter and exit. Would highly recommend."

"it was very clean, helpful personnel and great breakfasts"

"👍😃 Great 👍😃 1"