This Hotel :the room is very clean.the service is good too. the receiption in the front desk is very friendly.the location is nice.
GUOXIN
於 2017 年 12 月住了 1 晚
10/10 優異
真實旅客
2017年1月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店处于海边 潮湿 房间特设除湿机 但未对服务员进行清洁除湿机的培训 里面脏的让人恶心
真實旅客
6/10 一般
chenmo (北京)
2014年4月3日
比想象的差
酒店的外部环境不错,房间就一般,蚊子很多,咬了满身的包。设施陈旧。
chenmo
10/10 優異
Maria (Los Angeles, CA)
家人同遊
2019年7月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is in Shimey Bay, on the beach, far from the crowded cities. Definitely stylish, European hotel, looks like a big bungalow, as opposed to the nearby Westin Hotel, which looks like bunch of concrete blocks. Exceptionally well trained staff!! Chris at the reception helped me with organizing our transportation to Haikou Airport. She also help me withdraw some cash from the bankomat. We got a very good deal on the room through Expedia.
Maria
於 2019 年 6 月住了 3 晚
4/10 欠佳
RayJ (Edmonton)
家人同遊, 伴侶同遊
2019年2月18日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Only thing I liked was the upgrade to our room. From airport shuttle and check in, they stated they could locate my room. I booked two rooms through Expedia and they couldn’t locate it. The thing that made it terrible was the airport shuttle. Due to my last problem with Mangrove Yelin in Sanya, China, I wanted to ensure I was getting. A free shuttle for my family of 7. They stated and confirm they will have a car ready for us at 8PM. I called around 7 PM, and was told they do not have me confirmed for a shuttle for that time and only have 3 spots if I want 8. We argued and told them we wanted a bus for 7 people and we called and confirmed yesterday. They then said the only thing they can do is to drive 6 people there first. We argued and said we still have one more guest and needs to arrive. They said the next car is at 10:30. We got really upset and said we need a car to follow. They agreed and set up another shuttle for my one guest at 8:30 to 8:45. After once that was settled they upgraded our room which was nice of them. It was a really beautiful room with a private swimming right by the ocean. Since we got to our hotel so late, we wanted to swim before we had to leave early that morning. We called guest services and they even sent people to clean our pool! This is why I couldn’t rate them as “terrible” it was still very disappointing after going through so much in Sanya or Wanning, China