「I spend 60-70 nights a year in hotel rooms and perhaps once a year i will submit a review online. This place is that review - above and beyond anythink one could ask for. Fantastic space, everything u could possibly need, and wonderful staff. Wish i could have stayed longer but flew out the next morning. If in doubt, book this place. astonishingly wonderful!」
「The room is very clean. I did not realized that the hotel reception would be closed at 9:30pm. The staff called me and told me how to get to my room directly on that night. The arrangement was flexible and smooth.
Besides, the room is spacious and comfortable, a very nice double king room.」
「We booked a two bedrooms apartment and stayed 3 nights with 2 older children. Staff was "super" nice and helpful. The apartment was spacious with sitting room, dining room and fully equipped open kitchen. The apartment was clean, well-furnished and looked like newly renovated. It was so convenient that the laundry machine and dryer were inside the apartment (free to use). Clovelly Restaurant was really good with reasonable price. Walkable distance to Lake Pertobe and nearby restaurants and...
「Everything was great - only thing i'd point out - Several pillows provided but they were all the same height - Was not suitable for me but may be suitable for others!」
「The service we received was great from Ann. What happened was,the hotel.com showed the room we booked(family suit) actually has "two double beds" option, however, they do not have it at all. The family suits is always one double beds, one single bed and one double deck beds. This made me really upsets as the information which Hotel.com provided was totally incorrect. In the end, Ann provided two rooms to us for us to get a good relax. BTW, the hotel location is really good and very close to the...
