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Castaway Lagoon Warrnambool的評價

Castaway Lagoon Warrnambool
Warrnambool, VIC

評價

7.6

不錯

10 分評分，優異；33 則評價中有 13 則" "
8 分評分，不錯；33 則評價中有 8 則" "
6 分評分，一般；33 則評價中有 6 則" "
4 分評分，欠佳；33 則評價中有 3 則" "
2 分評分，很差；33 則評價中有 3 則" "

5.4/10 

整潔度

7.0/10 

設施服務

6.0/10 

住宿狀況

6.0/10 

環保程度

評價

4/10 欠佳

Sarah F.

不滿：整潔度
Great location, very dirty
This house was in a great location. Unfortunately it was incredibly dirty, definitely not up to standards. We will not be coming back to stay here.
於 2024 年 4 月住了 1 晚

8/10 不錯

Carla W.

不滿：整潔度
Great weekend stay
Fantastic location and good amenities with lots of space for the family to spread out.
於 2024 年 3 月住了 3 晚
VrboOwner 於 2024年5月23日的回應
Thank you , hope to see you again

6/10 一般

Susan

多人同遊
不滿：整潔度
Filthy shower recess with visible mould. Biscuits under the bed. Disposable bed pad under the mattress protector. Power went off when using spa. No bbq. Balcony seating covered in bird droppings.
於 2023 年 11 月住了 4 晚

6/10 一般

Darrel

家人同遊, 商務旅客
讚好：設施服務
The location is good however the condition of the property needs attention, did not really meet our expectations based on the price paid.
於 2023 年 10 月住了 2 晚

6/10 一般

Wendy W.

不滿：整潔度
Great location
Stayed 2 nights for family event in Warrnambool The old adage you get what you pay for Some areas need more cleaning and issue with old power board that the heater was plugged into overheating. Great location clean linen and kitchen although we did not cook there and good price for 6 adults Thanks Tony
於 2023 年 8 月住了 2 晚

2/10 很差

April S.

不滿：整潔度
needs a lot of cleanng and maintence
Wasn't very clean as we found a lot of rubbish including an apple core eaten and rotting away under the couch, rubbish in the bedside tables, no remote for the downstairs spitsystem, broken childproof gate and the highchair for babies is not secure and is dangerous as well as the railings outside balcony is rotting away as well as rats living on the balcony but apart its in a reasonable location
於 2023 年 3 月住了 4 晚
VrboOwner 於 2023年8月2日的回應
Absolute farce of a review , property is cleaned with every stay and there is nothing left in bedside cupboards as everything is checked , there are no rats living on the deck , high chair is one of the latest models and very secure . Railings are not rotting away !! You were angling for a discount from the start and when you didn’t get it you decided to embellish your review ! Enjoy your stay somewhere else .

10/10 優異

Jo c.

Great location for families
We enjoyed the stay plenty of room for us all, maybe a little cleaner a few cobwebs and spiders around. Thought by the pics it had a BBQ but unfortunately it didn’t. Otherwise all good
於 2023 年 1 月住了 7 晚

10/10 優異

Erica M.

讚好：整潔度
Thought of everything
I’m a return visitor to this property. Everything has been thought of. All we needed was our clothes and food. Easy to get too, comfortable and welcoming. We’ll be back again soon
於 2021 年 11 月住了 2 晚

10/10 優異

Sharon B.

讚好：整潔度
Great location
We did enjoy our stay here in Warrnambool. The property is close to the beach and breakwater and a short drive to the shops and restaurants. Three stories of town house means lots of room to spread out.
於 2021 年 2 月住了 7 晚
VrboOwner 於 2023年8月2日的回應
Thank you , hope to see you again

4/10 欠佳

Carl S.

不滿：整潔度
Would not stay again and would not recommend
This property was not very clean, l had to ask to empty the bin ,the railing on the wall is just hanging on.over all condition of the property needs some maintenance.
於 2021 年 1 月住了 4 晚
VrboOwner 於 2023年8月2日的回應
With all due respect Carl , The property is very clean and is not in need of maintenance ! The property is cleaned by professional cleaners after each stay and the maintenance man attends property also after each stay . The rail was loosened by previous guest and was repaired after your stay as was only noticed after you left. And as for bins there is a notice up in the property that says bins are emptied on a Friday and we request guests placed bins in driveway for collection as you arrived on the Thursday this would have been asked of you and also of the next guest once you left to place your full bins out after your stay . Unfortunately there are rules in place with the property and we can only request they be adhered to but if they are not we can only act and respond to negative feed back even if its unwarranted . We also sent the handyman down to empty the bin the next day after your request at a further cost to us but you seem to have failed to mention that !! Enjoy your future stays at where ever that may be and maybe also look at the problems 2020 has placed us all in and be a little more understanding rather than judgemental .

8/10 不錯

Stephen K.

讚好：整潔度
Great location - children friendly with lots to do.
Hosts very accommodating- made a mistake with booking was rectified with no hassle - would definitely stay again !
於 2021 年 1 月住了 2 晚
VrboOwner 於 2023年8月2日的回應
Thank you

10/10 優異

Richard B.

讚好：整潔度
Covid 19 impact
The management was very understanding and helpful with our booking. The booking was on again, off again then on again due to Covid Border Closures. Worked around issues like a gentleman
於 2021 年 1 月住了 4 晚
VrboOwner 於 2023年8月2日的回應
Thank you

2/10 很差

Peter D.

不滿：整潔度
Great location.
Value for money.
於 2020 年 12 月住了 2 晚
VrboOwner 於 2023年8月2日的回應
Thank you

8/10 不錯

Tania G.

Classic 2020
Great location and equipment for kids, awesome location, kids had their own space, just need to remove the mould in the bathroom and it would be perfect
於 2020 年 1 月住了 5 晚
VrboOwner 於 2023年8月2日的回應
Has been attended to as it was in silicone that stopped it being removed but has now been removed and replaced ( silicone not the mould that is lol)

4/10 欠佳

Bree H.

不滿：整潔度
We love the location and space. But unfortunately the property was dirty. The aircon didn’t work.
Disappointing. The property is rundown and not well maintained.
於 2019 年 12 月住了 6 晚
VrboOwner 於 2023年8月2日的回應
Property is far from run down and is maintained, there is no mention of air conditioning in description of property. It has fans , sorry you were disappointed

10/10 優異

Anne D.

讚好：整潔度
Ideal location for a beach getaway
A fabulous location and great set up for families with separate areas for adults and teens. Although the building is clearly not new it is clean and functional. Would recommend and stay again.
於 2019 年 10 月住了 2 晚
VrboOwner 於 2023年8月2日的回應
thank you

10/10 優異

Charlie B.

Great spot
The property is in a great location next the parks and beach. All amenities provided and can comfortably cover family groups. It was clean and well maintained and the owner was a coma dating to our requests. The spa was a great touch. We'll be back.
於 2019 年 4 月住了 3 晚
VrboOwner 於 2023年8月2日的回應
thank you

8/10 不錯

真實旅客

Clean and well presented
Great place to stay
於 2019 年 3 月住了 1 晚
VrboOwner 於 2023年8月2日的回應
thank you