Verified
10/10 Excellent
Nathaniel
23 Apr 2026
Nathaniel
Stayed 3 nights in Apr 2026
Hotel Nell - Union Market
4.0 star property
Urban retreat near Gallaudet University offers rooftop views, local dining options, and stylish workspaces for travelers who need both productivity and relaxation
Choose dates to view prices
Photo gallery for Hotel Nell - Union Market
Hotel Nell - Union Market offers comfort near Gallaudet University. Enjoy American dishes at two on-site restaurants or grab coffee from the café. Features outdoor entertainment areas and coworking spaces, perfect for productivity before unwinding.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Restaurant
- Air-conditioning
- Parking available
- Business services
The current price is HK$839
HK$839
HK$973 total
includes taxes & fees
25 May - 26 May
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About this property
Hotel Nell - Union Market
- Upscale hotel near Gallaudet University
- Located close to Walter E. Washington Convention Center and Capital One Arena, Hotel Nell - Union Market provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. Free WiFi in public areas is available to all guests, along with an outdoor entertainment area and 2 bars.
- You'll also enjoy the following perks during your stay:
- Cooked-to-order breakfast (surcharge), self-parking (surcharge) and meeting rooms
- Smoke-free property, coworking spaces and luggage storage
- A lift, a 24-hour front desk and outdoor furniture
- Guest reviews give top marks for the helpful staff and location
- Room features
- All 106 rooms feature comforts such as air conditioning, as well as amenities such as desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
- More amenities include:
- Bathrooms with showers and free toiletries
- 50-inch Smart TVs with cable channels
- Wardrobes/cupboards, coffee/tea makers and heating
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Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
- Uncovered self-parking fee: USD 45 per day (in/out privileges)
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Frequently asked questions
Is Hotel Nell - Union Market pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.
How much does it cost to stay at Hotel Nell - Union Market?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Nell - Union Market on 25 May 2026 start from HK$839, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Nell - Union Market?
Self-parking is available for USD 45 per day.
What time is check-in at Hotel Nell - Union Market?
Check-in start time: 4:00 PM; check-in end time: anytime.
What time is check-out at Hotel Nell - Union Market?
Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).
Where is Hotel Nell - Union Market located?
Located in Northeast, this hotel is within 2 mi (3 km) of Gallaudet University, Walter E. Washington Convention Center and Capital One Arena. United States Capitol and National Mall are also within 3 mi (5 km). Gallaudet U Station is 11 minutes by foot and H Street & 5th Street Northeast Tram Stop is 16 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.2
Amenities
9.0
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 721 out of 1260 reviews
10 - Excellent
721
Rating 8 - Good. 273 out of 1260 reviews
8 - Good
273
Rating 6 - Okay. 151 out of 1260 reviews
6 - Okay
151
Rating 4 - Poor. 66 out of 1260 reviews
4 - Poor
66
Rating 2 - Terrible. 49 out of 1260 reviews
2 - Terrible
49
Reviews
Verified
10/10 Excellent
Jamaica
19 May 2026
Liked: Cleanliness, staff & service, amenities
The hotel is in the perfect spot. My only complaint is how small the rooms are. It felt like I was sleeping in a dorm… overall it was clean and the staff were friendly.
Jamaica
Stayed 2 nights in May 2026
Verified
10/10 Excellent
Kelly
29 Mar 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel, friendly staff. Would stay again!
Kelly
Stayed 3 nights in Mar 2026
Verified
10/10 Excellent
Rhodri
8 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's really an excellent hotel. Super comfortable, super clean, and in an excellent location. I think it's one of the best hotels I've stayed in especially for the price range.
Rhodri
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
Vy
21 Mar 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Would stay here again for sure.
Vy
Stayed 2 nights in Mar 2026
Verified
8/10 Good
Gabrielle
31 Mar 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, cute boutique hotel. Very central location!
Gabrielle
Stayed 3 nights in Mar 2026
Verified
10/10 Excellent
Curstlinia
17 Apr 2026
Liked: Cleanliness, staff & service
The rooms are very clean. Every staff member has a smile and is helpful. The drinks were delicious and staff suggestions were tasteful and worth exploring.
Curstlinia
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
Maria
17 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room/ bathroom, perfect location. parking isn’t the greatest, parking compound next to it does offer 50 dollar overnight.
Maria
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
Katina
27 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff, convenient to dining and shops
Katina
Stayed 1 night in Feb 2026
Verified
8/10 Good
Makeba
10 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady at the breakfast bar was awesome everyday! Very accommodating and excellent customer service.
Makeba
Stayed 3 nights in Feb 2026
Verified
10/10 Excellent
Elena
15 Mar 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here and the staff were amazing! 10/10 rooftop bar
Elena
Stayed 3 nights in Mar 2026
Verified
10/10 Excellent
Jacqueline
6 Mar 2026
Liked: Staff & service, amenities, property conditions & facilities
I had a nice stay, rooms were smaller than expected but still overall nice.
Jacqueline
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Marcelina
15 Mar 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location near the major food halls in Union market. Easy walk to train station
Marcelina
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Darrell
14 Mar 2026
Liked: Cleanliness
The staff provided excellent customer service.
Darrell
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Marlayna
9 Mar 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute hotel very close to Union Market - great for shows, dining, exploring. Parking a little tough (seems like what they have available for reserved parking can fill up) but there are some other garages nearby as well. Would definitely stay here again!
Marlayna
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Latrina
1 Mar 2026
Liked: Cleanliness, amenities, property conditions & facilities
My stay here was wonderful staff was extremely nice and helpful. I love the pet friendly environment and the vibe of this hotel it was a wonderful experience. Near by Union Market is a chef 💋
Latrina
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Bruce
31 Mar 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room. The bed was super comfortable. But no microwave.
Bruce
Stayed 4 nights in Mar 2026
Verified
6/10 Okay
Felicia
4 Apr 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was over all clean
Felicia
Stayed 2 nights in Apr 2026
Verified
10/10 Excellent
Idamaris
21 Mar 2026
Liked: Cleanliness, staff & service, amenities
This hotel was far by so amazing. The two restraunt options were fantastic in the hotel. The lobby decor was cute . The rooms were perfect for two. The beds were comfortable. It was a nice area with lots of places to eat nearby. I would come back here again! The staff was also really nice an comforting.
Idamaris
Stayed 3 nights in Mar 2026
Verified
8/10 Good
Sharon
24 Mar 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and remarkably quiet for bring on busy street. Bathroom really needs better lighting. Rooftop lounge was nice for late night drink.
Sharon
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Bonny
29 Dec 2025
Liked: Cleanliness, staff & service, amenities
Great staff, dining options great neighborhood for foodies...
Bonny
Stayed 3 nights in Dec 2025
Verified
6/10 Okay
Steven
21 Mar 2026
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The beds were very comfortable, the staff was nice and it was very clean. Parking, not so much. Plan to park in the garage in back. Its $60 a night, not $45 as stated on the listing.
Steven
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Elizabeth
15 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, rooms are small, but it’s perfect for a couple of nights. The location was also nice!
Elizabeth
Stayed 3 nights in Dec 2025
Verified
8/10 Good
Jantyne
12 Dec 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, the room was clean and a lot of food options were in walkable distance
Jantyne
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Teddy
5 Jan 2026
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive and helpful staff !
Clean and comfortable hotel
Teddy
Stayed 1 night in Jan 2026