喬治鎮梅爾羅斯酒店

I wrote a couple of emails to the info@melrose hoteldc.com about the security issue and the double charges matter. There were no replies or whatsoever. To be honest, I felt pretty disappointed about Melrose. Back to the email address, if the hotel has no intention of replying its customers, why does the management have to set up the account? Please do not do it for the sake fo doing it. At last, I called the accoutn department myself to straighten out htings. The lady apologized and refunded my money in a couple of days.

優點: Some of the staff were very helpful

缺點: The internet's speed was too slow. If you want faster one, you have to pay more. Such price difference made me feel uncomfortable. It is too classy.

地點: Teh lcoation is in the centre of the city. It is no doubt convenient. There is a sub-station nearby and a big supermarket close to it.

It was conveniently located. Staff kept forgetting to send towels needed to the room. Had to call three times.