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滑鐵盧酒店及背包客住宿的評價

2 out of 5
滑鐵盧酒店及背包客住宿
1 Bunny Street Wellington Cbd, Wellington

評價

7.6

不錯

10 分評分，優異；978 則評價中有 229 則" "
8 分評分，不錯；978 則評價中有 412 則" "
6 分評分，一般；978 則評價中有 222 則" "
4 分評分，欠佳；978 則評價中有 64 則" "
2 分評分，很差；978 則評價中有 51 則" "

7.6/10 

整潔度

7.8/10 

職員與服務

7.2/10 

設施服務

7.0/10 

住宿狀況

6.6/10 

環保程度

評價

6/10 一般

真實旅客

家人同遊
於 2022 年 7 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚

6/10 一般

真實旅客

家人同遊
讚好：職員與服務和設施服務
Good place , but the room is very small and our door lock is broken but we had to pay more to change the room!
於 2019 年 7 月住了 3 晚
Saurabh Doshi 於 2019年7月24日的回應
Thank you for your feedback. Your feedback helps make a difference and is very much appreciated. I have personally followed up your feedback with the relevant team members and thank you for bringing this to my attention. Kind Regards

6/10 一般

真實旅客

家人同遊
讚好：整潔度和職員與服務
One hose we booked was so bad , because the door lock was broken! We needed to change another room , however , had to pay more! The kitchen and restaurant was good there , we had very good dinner time at the hotel Waterloo’s backpackers
於 2019 年 7 月住了 3 晚
Saurabh Doshi 於 2019年7月24日的回應
Thank you for your feedback. Your feedback helps make a difference and is very much appreciated. I have personally followed up your feedback with the relevant team members and thank you for bringing this to my attention.

6/10 一般

真實旅客

convenient location, close to city center and bay. Small room. Quite old building.
於 2019 年 6 月住了 1 晚
Saurabh Doshi 於 2019年7月24日的回應
Thank you for your feedback. Your feedback helps make a difference and is very much appreciated. We hope to see you back again soon.

6/10 一般

真實旅客

讚好：整潔度、職員與服務和住宿狀況
還好
同房的人比較雜，床比較嘈
於 2019 年 4 月住了 7 晚
Kind Regards Silvia von der Brelie General Manager 於 2019年5月21日的回應
Thank you for your feedback. Your feedback helps make a difference and is very much appreciated. We are pleased to let you know that there is a big refurbishment for the Waterloo coming in the near future. We hope to see you back again soon

8/10 不錯

YI TING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
位置好
類似飯店改造成青年旅社，環境還蠻舒適的，且交通位置便利
於 2019 年 2 月住了 3 晚
Silvia 於 2019年2月19日的回應
Thank you for your feedback. Your feedback helps make a difference and is very much appreciated.

8/10 不錯

shuk fan

超值住宿體驗
職員態度友善，入住手續效率快，地點方便。
於 2018 年 7 月住了 3 晚
Silvia von der Brelie General Manager 於 2018年8月29日的回應
Thank you for your feedback. Your feedback helps make a difference and is very much appreciated. We hope to see you back again soon

10/10 優異

HAU LEUNG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
Opposite of Railway Terminus where has a supermarket Tidy Kitchen Good common
於 2018 年 3 月住了 2 晚
Silvia von der Brelie 於 2018年3月22日的回應
Thank you for your lovely feedback. I am delighted to hear you enjoyed your stay. Your feedback is very helpful and appreciated. We hope to see you back again soon. Kind Regards Silvia von der Brelie General Manager

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
於 2018 年 3 月住了 2 晚
Silvia von der Brelie 於 2018年3月22日的回應
Thank you for your feedback

6/10 一般

yu yuan

不滿：整潔度、住宿狀況和客房舒適度
廚房鍋具及刀具需要換新了
Silvia von der Brelie 於 2018年3月22日的回應
Thank you for your feedback.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
物超所值的住宿環境！
交通方便、環境整潔！可惜早餐時間有點晚！
Silvia von der Brelie 於 2018年3月22日的回應
Thank you for your feedback.

6/10 一般

Moon (HK)

近火車站
地點方便靠近火車站,客房整潔,唯一失敗之處是我住的房間,附近有大風槽,由早上 11點至晚上9點45分才停止操作,運作期間噪音煩擾不堪。廚房超大簡直是大飯堂一樣,超棒!
於 2017 年 11 月住了 3 晚
Silvia von der Brelie 於 2017年12月12日的回應
Thank you for taking the time to tell us about your experience at the Waterloo Hotel & Backpackers. It is always a pleasure to receive positive feedback & to hear of areas that need improvement. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one.

8/10 不錯

Cassie (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地理位置非常方便
这次选了single room，是和隔壁房间共用一个洗漱间， 设备齐全，非常方便，设施有一点点年代感， 但是不影响入住体验。
於 2017 年 11 月住了 2 晚
Silvia von der Brelie 於 2017年12月12日的回應
Thank you for taking the time to tell us about your experience at the Waterloo Hotel & Backpackers. It is always a pleasure to receive positive feedback & to hear of areas that need improvement. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one.

6/10 一般

真實旅客

讚好：職員與服務
酒店房間花洒、門都有問题。自费乾衣機要付3次錢才能乾衣，建議不要在這洗衣服。住客厨房及大廳吾錯，還有暧爐及沙发，如果想要平，訂床位便可以了，不用訂獨立浴厠（吾植）
於 2017 年 7 月住了 2 晚

6/10 一般

CHI-CHI

價格與品質相符之旅館！

6/10 一般

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

4/10 欠佳

ZHILING (中国)

不滿：整潔度、職員與服務和客房舒適度
不诚实 吞客人押金
地理位置好 靠近火车站 方便坐车坐船 房间有储物柜 厨房比价大 但卫生一般 员工不热情，还是YHA 会比较好，入住时收了20纽 押金 第二天退房赶车 忘记问了，员工也不主动退 后来电话联系他们居然否认有收过我押金 订房政策上都有写明酒店要硬性收20元押金的 这酒店太不厚道了 国外酒店收押金都不会给回单的 大家凭的就是信任 想不到会这样 太差劲了

6/10 一般

真實旅客

讚好：職員與服務

6/10 一般

SIU FONG (查港)

不滿：整潔度和客房舒適度
滑鐵盧背包飯店
公用廚房很大

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況

6/10 一般

Yanming S.

讚好：職員與服務
good location
next railway station and bus stop, convenient. wifi is terrible, one hour free each day but it's per 24 hours not natural day, and frequently disconnected. carpet is dirty and the indoor lock does not work, other facilities are ok. reception staff exellent.

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
便宜、位置離車站近，但不太乾淨、晚上又吵
便宜、位置離車站近，但不太乾淨、晚上又吵

8/10 不錯

pui_cayla (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A great single room
GOOD: Sky TV in the room /free 20MB wifi ; BAD: small single bed/ not enough lighting

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務和客房舒適度

6/10 一般

Hiroyuki

家人同遊
交通の便が良い、それで予約したのですが。
於 2024 年 3 月住了 1 晚

8/10 不錯

Anja (Erfurt)

讚好：整潔度和職員與服務
Zentral gelegen, nicht weit weg von Sehenswürdigkeiten und gleich gegenüber vom Bahnhof, könnte eine Renovierung vertragen aber für 1-2 Nächte ist es in Ordnung.
於 2024 年 3 月住了 2 晚

8/10 不錯

Inia

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚

8/10 不錯

Jon

讚好：整潔度和職員與服務
To be honest we were not expecting much but were pleasantly surprised. A good size king bed and room was clean as was the shared toilet although no one seemed to be in the other room. Across the road from train station and bus depots so excellent if you had no hire car. Only thing it didn’t have was a fridge
於 2024 年 2 月住了 2 晚

10/10 優異

Cameron

伴侶同遊
讚好：整潔度和職員與服務
Itvwas very convenient being able to check in early. Being across the road from the train station made our whole trip very stressless
於 2024 年 3 月住了 2 晚

8/10 不錯

??

讚好：整潔度、職員與服務、設施服務和住宿狀況
ドミトリーに宿泊しましたが、ドーム二部屋の前室にトイレ２つとシャワールーム３つがついていて、前室自体ももちろん鍵で開閉できるので早朝深夜などの荷造り荷解きや洗顔後のケアなどは前室でできるし、寝ている人に気を遣わなくていいので、この造りはかなり善しだと思います。 洗濯機も数があるし、キッチンも広いし駅から徒歩１分、コンセントも多い、使い勝手かなり良かったです。
於 2024 年 2 月住了 1 晚

4/10 欠佳

Sangeeta

於 2024 年 2 月住了 2 晚

8/10 不錯

Stephen

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Great location, convenient, slightly tatty, single rooms quiet
於 2024 年 2 月住了 1 晚

8/10 不錯

Jean

商務旅客
讚好：整潔度和職員與服務
The room was clean & tidy. Waiting time to book in & out could be quicker if there were two staff members at the reception desk as opposed to one. Difficulties finding a 10-15 parking spot close to the entrance in order to drop off luggage etc as vehicle had to be parked at Grey Street secure parking
於 2024 年 2 月住了 1 晚

8/10 不錯

Gillian

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The location was great for the Bluebridge ferry and train station. It is on a busy road/corner and there was significant traffic noise. The room was pleasant (en suite) but parts of the hotel were a bit shabby- but what was expected.
於 2024 年 2 月住了 1 晚

10/10 優異

Andrea

讚好：整潔度、職員與服務和住宿狀況
clean, tidy, well located, accommodating staff
於 2024 年 1 月住了 1 晚

8/10 不錯

Carola

多人同遊
讚好：整潔度和職員與服務
Zentral gelegen zur Innerstadt und Fähre Für eine Nacht ok
於 2024 年 1 月住了 1 晚

6/10 一般

Alton

伴侶同遊
Close to the train station
於 2024 年 2 月住了 1 晚

8/10 不錯

Gaetan

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The room was very clean but the kitchen was not very clean. The situation is perfect and the personnel very friendly
於 2024 年 1 月住了 1 晚

6/10 一般

Johnathon

不滿：住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Meredith

讚好：整潔度、職員與服務、設施服務和住宿狀況
I have stayed at hotel waterloo many times. It's my home away from home.
於 2024 年 1 月住了 1 晚

6/10 一般

F

不滿：住宿狀況
Nice location, convenient, it could be cleaner
於 2024 年 1 月住了 1 晚

6/10 一般

Steve

多人同遊
不滿：整潔度和住宿狀況
In need of a complete overhaul. Cracked and broken windows and mattresses akin to a trampoline. Room overall clean, but not good value for money. Lovely guy on reception.
於 2024 年 1 月住了 1 晚

8/10 不錯

Deb (Fort Wayne)

讚好：整潔度和住宿狀況
I love that this was right across the street from the train station. It was also across from the water and had a Subway and McDonald’s right around the corner. Very convenient and clean.
於 2023 年 12 月住了 5 晚

10/10 優異

Lyn

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

6/10 一般

真實旅客

不滿：整潔度和住宿狀況
Convenient. Worn but with a glorious past
Very good location at the railway station. (I traveled by train and ferry.) Close to grocery store and fast food restaurants. Refrigerator available (in the guest kitchen). No breakfast was offered but there was a guest kitchen. Good price. It was a convenient place. I had a small single room. The room was dirty but the bedding was clean. The room was damp. I had some wet cloths. They did not dry in 48 h in my room. The room was a bit cold. The house and interior was worn. But also, in the common room there were beautiful decorations. The place has obviously had a glorious past.
於 2023 年 11 月住了 3 晚

8/10 不錯

Nigel (Barry)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Old decour, but clean and sefvicable with all you would expect in the room including a microwave. Only problem was that the wind was howlong
於 2024 年 1 月住了 1 晚

10/10 優異

FORRESTER

於 2023 年 12 月住了 1 晚

8/10 不錯

Guihua

讚好：整潔度、職員與服務和住宿狀況
Budget
於 2023 年 12 月住了 1 晚

6/10 一般

Jason

不滿：住宿狀況
The mattress on my bunk was horrible. Place is definitely run down at best. Convenient location but i would not stay there again. If you choose to i would keep the stay short.
於 2023 年 12 月住了 4 晚