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威靈頓三位一體酒店的評價

3.5 out of 5
威靈頓三位一體酒店
166 Willis Street, Wellington

評價

7.6

不錯

10 分評分，優異；1001 則評價中有 240 則" "
8 分評分，不錯；1001 則評價中有 431 則" "
6 分評分，一般；1001 則評價中有 218 則" "
4 分評分，欠佳；1001 則評價中有 80 則" "
2 分評分，很差；1001 則評價中有 32 則" "

8.0/10 

整潔度

8.4/10 

職員與服務

7.6/10 

設施服務

7.2/10 

住宿狀況

8.0/10 

環保程度

評價

4/10 欠佳

真實旅客

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
酒店職員友善，地點便利，酒店對面有food court。不過房間有異味，電水壺內有污漬，風筒有封塵，花灑水壓不足。
於 2020 年 12 月住了 1 晚
Team at Trinity Hotel 於 2021年1月3日的回應
hello, thank you for taking the time to write your review. thank you for pointing out some of the issues which we will attend to. our apologies about the water pressure due to the council work out on main street

10/10 優異

Yanni

方便 安静
於 2018 年 8 月住了 5 晚

8/10 不錯

Catherine

Comfortable and convenient
於 2024 年 4 月住了 3 晚
Trinity 於 2024年5月1日的回應
Thanks for the review Catherine! We look forward to hosting you again soon. Nga mihi

4/10 欠佳

Divayanshu

伴侶同遊, 商務旅客
不滿：職員與服務和住宿狀況
Very pricy as well as separate charges for the car park. Only one toilet roll in the washroom. Very noisy at midnight. Suffocating room as the window was barely open. Room 209
於 2024 年 4 月住了 1 晚
Trinity 於 2024年4月22日的回應
Thanks for sharing your feedback. It's helpful to know that there are additional charges for parking. Ours at 25 a night is a deal as it is on site and accessible by lift. The noise and ventilation issues are definitely things to address. It sounds like there are areas for improvement, especially with essential amenities like toilet paper. I'll make sure to take note of Room 209.Thanks for posting a review. Nga mihi

10/10 優異

Luke

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room is cossy, but alot of noises were coming from neighbors and cleaningor repairman. I think the rooms where not very noise proof. Otherwise great place and I would recommend
於 2024 年 4 月住了 2 晚
Trinity 於 2024年4月18日的回應
Hi Luke - thanks for the review! We appreciate you choosing to stay with us and hope to host you again soon. Nga mihi

10/10 優異

Kirstie

讚好：住宿狀況
於 2024 年 4 月住了 1 晚
Trinity 於 2024年4月18日的回應
Thanks for the great review. Nga mihi

10/10 優異

Vladimir

讚好：整潔度、職員與服務、設施服務和住宿狀況
Handy location. Good value for money
於 2024 年 3 月住了 1 晚
Trinity 於 2024年4月7日的回應
Hi Vladimir - thanks for the great review. We are delighted you enjoyed our location - we're handy to everything! I hope we have the opportunity to host you again. Nga mihi

6/10 一般

Donna

讚好：職員與服務
Hidden costs with parking.Be aware that there are extra charges for parking
於 2024 年 3 月住了 2 晚
Trinity 於 2024年3月25日的回應
Hi Donna, thanks for the review. I am disappointed that you weren't aware of the parking charges - we are LOUD about it - 25 for overnight or 28 for 24 hours. We have limited parking and it causes upset when not booked. To eliminate the distress it is clearly stated on all booking sites and in confirmation emails sent directly to guests. It is not our intention to hide costs. Nga mihi

8/10 不錯

Ross

於 2024 年 3 月住了 1 晚
Trinity 於 2024年4月7日的回應
Thanks for posting a review Ross. We look forward to seeing you again soon. Nga mihi

8/10 不錯

Vikki

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and comfortable and convenient to everything. Very friendly staff .
於 2024 年 3 月住了 1 晚
Trinity 於 2024年3月13日的回應
Thanks for choosing to stay with us! We're delighted that you enjoyed Trinity Hotel and hope to see you again soon. Nga mihi

10/10 優異

Marji

讚好：整潔度和住宿狀況
Great place to stay. Handy to everything I wanted to do and the staff are super nice and friendly. As a lone female traveler I felt safe and comfortable.
於 2024 年 3 月住了 2 晚
Trinity 於 2024年3月13日的回應
Thanks for posting your review. We're delighted that you enjoyed your stay and we hope to have the opportunity to host you again soon. Nga mihi

8/10 不錯

Joseph

讚好：整潔度、職員與服務和住宿狀況
Room service was affordable and very swift!
於 2024 年 2 月住了 1 晚
Trinity 於 2024年3月13日的回應
HI Joseph - Thanks for choosing to stay with us! We look forward to hosting you again. Nga mihi

10/10 優異

Jeff

讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay comfortable and clean only 2 blocks from Cubs Street . Central . Would come back
於 2024 年 2 月住了 1 晚
Trinity 於 2024年3月13日的回應
Hi Jeff - thanks for the review. We are in a great location and hope you'll be back to enjoy our hospitality soon. Nga mihi

10/10 優異

Tracy

家人同遊
讚好：住宿狀況
The car park was really tight for our midsized vehicle. Great front desk staff. All were very helpful.
於 2024 年 2 月住了 2 晚
Trinity 於 2024年3月13日的回應
Hi Tracy - thanks for posting a review. We love feedback and look forward to hostingyou again soon. Nga mihi

8/10 不錯

Anna

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good, comfortable
於 2024 年 2 月住了 2 晚
Trinity 於 2024年2月12日的回應
Delighted that you enjoyed your stay - look forward to seeing you again soon!

6/10 一般

Nathan

There wasn't enough parking, Wasn't informed about paying for parking
於 2024 年 2 月住了 1 晚
Trinity 於 2024年2月4日的回應
Hi Nathan - thanks for the posting a review. Sorry about your parking issues - we only have 10 on site then direct guests across to the street to the Wilson car park. Being central city we are in a great location. Look forward to hosting you again Nga mihi

8/10 不錯

Ronnie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Trinity 於 2024年1月31日的回應
Thanks for reviewing us! Look forward to hosting you again

10/10 優異

Hanna

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
Trinity 於 2024年1月31日的回應
Thanks for the epic review!

10/10 優異

Oliver

於 2024 年 1 月住了 1 晚
Trinity 於 2024年2月12日的回應
Thanks for the fab review - till next time

10/10 優異

Darren

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Trinity 於 2024年1月18日的回應
Thanks for reviewins us! Nga mihi

10/10 優異

Ivan

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Trinity 於 2024年1月18日的回應
Thanks for the awesome review! Nga mihi

10/10 優異

Brenden

於 2024 年 1 月住了 3 晚
Trinity 於 2024年1月18日的回應
Thanks for the review! Nga mihi

10/10 優異

Ofa

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
Trinity 於 2024年1月18日的回應
Thanks for the awesome review! Nga mihi

8/10 不錯

ajay

於 2023 年 12 月住了 2 晚
Trinity 於 2024年1月31日的回應
Thanks for staying with us! Nga mihi

8/10 不錯

Phillip

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The food was excellent, and it was easy to get anywhere in the city from the hotel.
於 2023 年 12 月住了 6 晚
Trinity 於 2024年1月18日的回應
Hi Phillip - thanks for the review! We appreciate the comments and hope to see you again soon. Nga mihi

6/10 一般

Rose

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We booked a room with a King bed. It had a view and the amenities were good with more accessible Sky TV channels. However the noise from the street was awful with people screaming and shouting till 3.30 am. The rubbish truck came at 5am.The hotel windows are not double glazed and the walls are paper thin. With only 1 hr of sleep that night, we had to request for a quiet room and accepted a more budget room with limited TV channels and a wall for a view. We had a good night's sleep. Staff are helpful which is appreciated. My advice is book a quiet budget room if you want a reasonable night's sleep. I like the convenience of staying here as we can walk everywhere plus easy access to the Inter island ferry.
於 2023 年 12 月住了 2 晚
Trinity 於 2023年12月11日的回應
Hi Rose - thanks for the review. I am sorry that you found the 1st room so noisy but delighted that we could move you. We look forward to hosting you again. Nga mihi

8/10 不錯

Hamish

於 2023 年 11 月住了 1 晚
Trinity 於 2023年12月11日的回應
Hi Hamish thanks for posting a review. See you again soon! Nga mihi

10/10 優異

Mitchell Airel

讚好：整潔度、職員與服務和設施服務
Staff are all nice and very accommodating!
於 2023 年 11 月住了 1 晚
Trinity 於 2023年12月3日的回應
Hi MitchellThanks for taking the time to review us! We are delighted that you enjoyed you stay and look forward to your return visit. Nga mihi

10/10 優異

Daniel

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were very patient and friendly
於 2023 年 11 月住了 2 晚
Trinity 於 2023年12月3日的回應
Hi DanielThanks for choosing to stay with us! We enjoy looking after our guests and introducing them to our city. We hope to see you again soon. Nga mihi

8/10 不錯

Rena

多人同遊
讚好：職員與服務
不滿：整潔度
Just ok
The place was ok but the red walls were dusty, & the baseboards were dirty.
於 2023 年 11 月住了 2 晚
Trinity 於 2023年11月16日的回應
Hi Rena - thanks for reviewing us. We appreciate the feedback and will look at the issues you have raised . We llook forward to hosting you again. Nga mihi

10/10 優異

Glynn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really good value for money! Great rooms- modern, comfy- everthing you need in a hotel room- especially when you've got so many dining and shopping options right outside your door. Staff were all really pleasant, helpful and really nice. We will definitely stay again.Plus they've got a roof top bar!!!
於 2023 年 11 月住了 1 晚
Trinity 於 2023年11月16日的回應
Hi Glynn - thanks for the lovely review. We are in a great location and look forward to hosting you again soon. Nga mihi

6/10 一般

Ashley

家人同遊
讚好：職員與服務
Good location, staff were very good but tired looking inside and noisy on the 6th floor due to a hum all night outside (possible aircon unit) also the rooftop bar had patrons up and down the stairs entering the lift. It was a weekend though so should expect that.
於 2023 年 11 月住了 2 晚
Trinity 於 2023年11月13日的回應
Hi Ashley - thanks for the feedback. We are in a great location in the CBD. Next time you stay I hope you'll choose a deluxe room, these have been refurbished and are what all our rooms will transition to. We're looking forward to it. Till next time nga mihi

8/10 不錯

Thomas

讚好：整潔度、職員與服務和住宿狀況
Comfortable and convenient
於 2023 年 11 月住了 1 晚
Trinity 於 2023年11月13日的回應
Hi Thomas - thanks for posting a review. We love to get feedback and hope to have the opportunity to host you again. Nga mihi

10/10 優異

William

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent area of the city. All of the main city features were in walking distance. The bonus was it was only a 20 minute walk to the Bluebridge Ferry terminal.
於 2023 年 10 月住了 2 晚
Trinity 於 2023年11月13日的回應
Hi William - thanks for posting a review. Wellington is an easy town to walk around and we're delighted that you enjoyed it. I hope we have the opportunity to host you again. Nga mihi

10/10 優異

Paul

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel , very convenient and the roof top bar is a real bonus
於 2023 年 10 月住了 3 晚
Trinity 於 2023年11月13日的回應
Hi Paul - thanks for the lovely review. We look forward to hostingyou again soon. Nga mihi

10/10 優異

Mahe

家人同遊
Couldn’t open the windows. I didn’t bother to ring for assistance though.
於 2023 年 10 月住了 1 晚
Trinity 於 2023年11月13日的回應
Hi Mahe - thanks for the great review. We appreciate the feedback and look forward to hosting you again soon. Nga mihi

8/10 不錯

Adrianne

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good happy staff clean hotel
於 2023 年 10 月住了 3 晚
Trinity 於 2023年11月13日的回應
Hi Adrianne - thanks for the review. We were delighted to host you and look forward to seeing you again. Nga mihi

10/10 優異

Terry

家人同遊, 伴侶同遊
讚好：職員與服務
Roomwise' we felt that the property needs some renovation. Our room had several 'little' negatives like a WC seat which needs fixing and the hand' towel ring with part of it broken. Altogether we felt it needed a spruce-up.
於 2023 年 9 月住了 2 晚
Trinity 於 2023年11月13日的回應
Hi Terry - thanks for the review. We appreciate the feedback and will attend to the maintenance issues you have raised. I hope we see you again soon. Nga mihi

10/10 優異

Elizabeth

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Liked that quirky part of the city, hotel felt like a conversion from maybe an office block, everything we needed, comfortable bed, spotlessly clean. loved rooftop bar. will come again next year
於 2023 年 9 月住了 2 晚
Trinity 於 2023年11月13日的回應
Hi Elizabeth - thanks for posting a review. We appreciate your feedback and look forward to hosting you again. Nga mihi

10/10 優異

Melanie

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent location. Great service. Love the roof top bar and the bar/restaurant down stairs. Great cocktails too
於 2023 年 9 月住了 2 晚
Trinity 於 2023年11月13日的回應
Hi Melanie - thanks for the review. Delighted that enjoyed our little gem in the rooftop bar. We think it's a pretty special spot. I hope we have the opportunity to host you again soon. Nga mihi

10/10 優異

Hayley

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It felt like a good base to have, everything we needed it get to was either walkable distance away, or easy to catch a bus or shuttle to the airport.
於 2023 年 9 月住了 3 晚
Trinity 於 2023年11月13日的回應
Hi Hayley - thanks for taking the time to review us! We appreciate the feedback and look forward to hosting you again. Nga mihi

6/10 一般

maranga

讚好：職員與服務
不滿：住宿狀況
Great and conveniant place to stay as its in walking distance of everything, the rooms a dont offer very much. We stayed in a studio room but had no cutlery mugs or bowls (for things like noodles) and only had two glasses for the coffee so unfortunately had to out source disposables for the time being. The room was warm and felt safe too
於 2023 年 9 月住了 1 晚
Trinity 於 2023年11月13日的回應
Hi Maranga - thanks for the feedback. Next time you stay with us contact reception as our rooms do have cutlery and we happily will provide mugs instead of cups and also plates/bowls when requested. Our location is perfect for access to all of Wellington's great spots. I hope we see you again. Nga mihi

6/10 一般

Oliver

伴侶同遊
讚好：整潔度和設施服務
不滿：職員與服務
Convenient and good value for money but receptionist doesn't engender confidence when you tell her of an existing damage of electrical switch next to the hair dryer. Receptionist must br retrained to talk with proper customer focus
於 2023 年 9 月住了 1 晚
Trinity 於 2023年11月13日的回應
Hi Oliver - thank you for the feedback. We have attended to the electrical switch you mentioned and will review our staff training. I hope we see you again. Thank you, nga mihi

10/10 優異

Esther

讚好：整潔度
於 2023 年 8 月住了 2 晚
Trinity 於 2023年8月30日的回應
Thanks for choosing to stay with us! We look forward to hosting you again.

10/10 優異

Jo

讚好：整潔度、職員與服務和住宿狀況
Friendly helpful staff Great location
於 2023 年 8 月住了 1 晚
Trinity 於 2023年8月30日的回應
Thanks for the review & choosing to stay with us! Great to hear you've enjoyed our location & hospitality - see you again soon.

10/10 優異

Everita

讚好：整潔度、職員與服務、設施服務和住宿狀況
Really enjoyed my stay here! Thank you
於 2023 年 8 月住了 3 晚
Trinity 於 2023年8月21日的回應
HI Everita - thanks for the review. We're delighted that you enjoyed yourself and look forward tohosting you again. Nga mihi

10/10 優異

Lee

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was good
於 2023 年 8 月住了 2 晚
Trinity 於 2023年8月21日的回應
Great to hear - we look forward to the opportunity to host you again. Nga mihi

8/10 不錯

tetsurou

於 2023 年 8 月住了 2 晚
Trinity 於 2023年8月30日的回應
Thanks for posting a review and we look forward to hosting you again!

8/10 不錯

lisa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property location is great, pretty accessible to shopping and other tourist sites. Staff is very pleasant, so helpful! A bit disappointed that our room doesn’t have a safe to store valuables. We stayed at a double room and we wish the bathroom had more shelving.
於 2023 年 7 月住了 4 晚
Trinity 於 2023年8月21日的回應
Hi Lisa - thanks for the review! We appreciate your feedback and will look at ways to improve these aspects. Nga mihi

10/10 優異

Rhys

於 2023 年 7 月住了 2 晚
Trinity 於 2023年8月21日的回應
Thanks Rhys! We look forward to hosting you again soon. Nga mihi