Anchorage Wells Fargo Alaska Heritage Library and Museum Hotels

"They seemed understaffed and ill equipped for the amount of guests they had. "

"Room was good-clean Great breakfast!"

"Room and bathroom is clean, although sheets had old sticker residue and ripped hole in pillow case. Pillows are near flat and bedding was thin with no extra provided. No USB ports in room was an unexpected added cost to buy wall charger. Also had homeless hanging near garbage cans outside. Staff was friendly and quick check in/out. Washer & dryer for laundry on each floor is nice, as well as vending for snacks/drinks. You can tell there has been some upgrades to rooms/bathrooms but minor wall damage and other minor things indicates an older hotel."

"Clean room, parking was fine and every staff was helpful."

"Hot tub wasn’t hot."

"Great place…comfortable bed, perfectly set up kitchen, very nice decor. Great location. It’s our first choice now when we travel to Anchorage"

"One of the main reasons for booking this specific hotel for our stay was the availability of a pool and hot tub. However, twice during our stay the hot tub was not available due to broken glass(we even saw a blood soaked napkin one of the times we went to use the hot tub). I get that this is guest behavior, but feel that the hotel could do a better job of monitoring who is in the hot tub and watching for anyone with glass containers in n the pool area in general. For us, spoiled what would otherwise have been a very enjoyable stay. "

"Instructions for check-in were incorrect leading to the wrong unit. Dealing with that in freezing temperatures isn’t ideal. We ended up finding a new place to stay for the one night. "

"The actual apartment was clean and well decorated. My issue comes from the neighbor on the right side. I was simply standing in the door frame and he came out yelling he was going to “f me up”. I got a little spooked out so I had to call a family friend to escort me out which was inconvenient but at no fault of the owner."