Search Vacation Homes in West End

"Everything was great!"

"The chairs and the microwave were in horrible condition and wear and tear was visible "

"It was nice. The staff was amazing . "

"Everything was like it should have been no problems "

"This is an absolutely beautiful home with amazing views, security and rooms as advertised. For our golf trip, it would be perfect. However, we booked this for an Easter and 60th Wedding Anniversary family celebration. The advertised “fully stocked chef’s kitchen” does not have a bowl to serve a large salad, platters or pitchers for drinks (mimosas, tea, etc). One used sponge was provided for the kitchen area and no linens. The carpets throughout are in need of a thorough cleaning (many visible stains), stove and dishwasher are not in good condition, and the vacuum cleaner was so weak, we ended up sweeping carpet before the planned party on Sat night. Outdoor porch areas were not usable due to heavy pollen with no visible tools for cleaning. Technology was also a major issue- Wi-Fi was unreliable, and streaming was consistently disrupted. Remotes are missing for many of the TV's. We actually left a day early because we were unable to watch the college basketball championships as planned. On the plus side, bathrooms were well stocked, great toiletries provided, and clean linens provided for bath and bedroom. There is so much space that even with the pre-approved party for 35, we did not feel crowded. The game room is 10 stars! Grandkids loved it. Overall, this is a 5-star property in need of a little love. It has strong potential, but needs improvement to justify the cost."

"The room was clean. The kids loved the pool. Breakfast was good except the sausage patty’s tasted like cardboard. Staff was very nice! "

"yes"

"My husband has stayed here a few weeks because he’s working in the area. We arent sticklers for modern and fancy when we’re traveling for work but we were a little hesitant because it seems to be a dated hotel and to be honest, not everyone takes care of those. We figured we would try it because the hotel he normally stays in was booked. This one was a little further for him but the plan was to just stay a few nights and return to his previous hotel. As soon as he got there he text me and said he liked it. On night two he had to go to the desk to ask a question and the front desk person greeted him by name. They clean the rooms daily which he loves. Also, i accidentally forgot that this is Easter week and booked the room for the entire week and he only needed it through Thursday. My window to change or cancel online had closed but they were kind enough to speak with hotels.com and request a refund for me for the 2 nights we didn’t need. He will definitely be staying here again until his job is complete. "

"The hotel was a bit run down. There was no lamp by the bed. The only light in the room was a garish overhead light that you had to walk to the door to shut off. Refrigerator was a bit worn. Breakfast was not worth sitting to eat. Honestly this room was not worth the price I paid. On the positive it was quiet and the staff were pleasant and responsive "