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西黎巴嫩貝斯特韋斯特 - 漢諾威酒店的評價

2.5 out of 5
西黎巴嫩貝斯特韋斯特 - 漢諾威酒店
45 Airport Road, West Lebanon, NH

評價

8.6

優異

10 分評分，優異；637 則評價中有 340 則" "
8 分評分，不錯；637 則評價中有 188 則" "
6 分評分，一般；637 則評價中有 55 則" "
4 分評分，欠佳；637 則評價中有 28 則" "
2 分評分，很差；637 則評價中有 26 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Lisa

讚好：整潔度
.
於 2024 年 4 月住了 2 晚
Jennifer 於 2024年5月2日的回應
Thank you for your review!

8/10 不錯

Brian (Smiths)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable stay in Lebanon. We were at the Best Western for a week. Enjoyed the daily breakfast (although a little variation in the hot items would be better) the gym and the great location near the airport and shopping and dining in west Lebanon. The staff (although short staffed) were always helpful. Would return.
於 2024 年 4 月住了 3 晚
Jennifer 於 2024年5月2日的回應
Thank you so much for your review

10/10 優異

Brad

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Jennifer 於 2024年4月20日的回應
Thank you so much for your review!

6/10 一般

nicky

商務旅客
讚好：住宿狀況
不滿：整潔度
They never clean your room, been here multiple times now.
於 2024 年 4 月住了 7 晚
Jennifer 於 2024年4月17日的回應
Hello! When you check in, the paper that you sign states that housekeeping is offered for guests that stay 2 or more nights and only upon request. We have staff at the desk 24hrs a day and we also provide door tags for housekeeping services.

10/10 優異

Debra

讚好：住宿狀況
Quiet location, friendly staff, comfortable and clean room.
於 2024 年 4 月住了 1 晚
Jennifer 於 2024年4月17日的回應
Thank you very much for your review and we are happy that you enjoyed your stay

10/10 優異

Joseph

家人同遊, 多人同遊
Very clean rooms and a very nice staff
於 2024 年 4 月住了 1 晚
Jennifer 於 2024年4月17日的回應
Thank you for your review and we hope to see you again

8/10 不錯

Cheskel

於 2024 年 1 月住了 1 晚
Jennifer 於 2024年4月17日的回應
Thank you for your review!

10/10 優異

Michael

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Facility was very clean and the complimentary breakfast was excellent.
於 2024 年 4 月住了 1 晚
Jennifer 於 2024年4月17日的回應
Thank you for your review and we are happy that you enjoyed your stay

10/10 優異

JOHN

家人同遊
讚好：整潔度、設施服務和住宿狀況
Close to hospital
於 2024 年 4 月住了 1 晚
Jennifer 於 2024年4月17日的回應
thank you for your review

10/10 優異

Rosemarie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean, pleasant staff and very affordable,
於 2024 年 4 月住了 1 晚
Jennifer 於 2024年4月10日的回應
Thank you very much for your review and we are happy that you enjoyed your stay with us.

10/10 優異

Rafael

讚好：整潔度、職員與服務和住宿狀況
Very good
於 2024 年 3 月住了 1 晚
Jennifer 於 2024年4月3日的回應
Thank you very much for your excellent review of our hotel. We are happy that you enjoyed your stay and we hope to see you again

10/10 優異

Botho

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Jennifer 於 2024年3月31日的回應
Thank you very much for your review and we are happy that you enjoyed your stay with us

6/10 一般

Lucas

家人同遊
讚好：整潔度、設施服務和住宿狀況
Very clean room but you can hear every little noise from everyone around you so it’s impossible to sleep. Staff seemed annoyed that I was checking in.
於 2024 年 3 月住了 1 晚
Jennifer 於 2024年3月25日的回應
Thank you for your review. Im not sure exactly what the issue was with your check in, but I was the person to check you in during your stay so I do not know why you would think I was annoyed . Please feel free to call the hotel if you wish to discuss further

10/10 優異

Heidi (Clinton)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and up to date. Very nice staff
於 2024 年 3 月住了 2 晚
Jennifer 於 2024年3月25日的回應
thank you so much for your review and we are happy that you enjoyed your stay

10/10 優異

JoAnne

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, updated and reasonably priced.
於 2024 年 3 月住了 1 晚
Jennifer 於 2024年3月23日的回應
Thank you so much for your review and we appreciate you staying with us

2/10 很差

Felix j

Not too happy I had an emergency where I needed to cancel my stay at the hotel due to my flight was canceled from Lebanon New Hampshire I tried to cancel but the manager didn't want to refund me my money so I was flying from Lebanon New Hampshire to Boston so I had to drive all the way down to Boston to fly to Orlando Florida so I'm not happy with the manager at that hotel seems like they didn't care about my situation therefore on my next flight I will bother to stay on that hotel
於 2024 年 3 月住了 1 晚
Jennifer 於 2024年3月24日的回應
We are sorry about your flight being cancelled and the situation that you were put in, but you booked an advance purchace via expedia that is non refundable. If you had booked directly with the hotel, this would have been a non issue and we wouldve just cancelled your reservation.

10/10 優異

Joseph (Oconomowoc)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice, smaller Best Western, clean and quiet.
於 2024 年 3 月住了 1 晚
Jennifer 於 2024年3月22日的回應
Thank you very much for your review and we are happy that you enjoyed your stay with us

8/10 不錯

Meg (randolph)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The staff that greeted us was friendly and efficient. Our bathroom door didn't shut! It was duct taped and the lock on hallway door to lock from inside was so loose that if anyone wanted to come in, they would get in! There was a hockey team there that allowed children to run up and down the halls knocking on doors. breakfast was good, basic but, enough choices for most to be satisfied. I believe our room was right under the gym, or else that was where the hockey team had practice. I would stay again, but would request a top floor at the far end of the hall way!
於 2024 年 3 月住了 1 晚
Jennifer 於 2024年3月22日的回應
Thank you for your review and for letting us know about the issues you had while here.

8/10 不錯

Carole

Stay for two nights, got “ding donged ditched” a couple of times by some kids. No harm or foul there, in my opinion. Bathroom didn’t have a fan and there was an area of concern in my bathroom. For the quick stay it was perfect.
於 2024 年 3 月住了 2 晚
Jennifer 於 2024年3月17日的回應
Thank you for your response and your review. Please feel free to contact the hotel directly with any concerns you may have. Sorry about the kids hockey team. We do our best to try to control it.

8/10 不錯

Tammy

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Liked that there was laundry in the facility and it was clean. The ladies at the desk were very friendly.
於 2024 年 3 月住了 3 晚
Jennifer 於 2024年3月17日的回應
Thank you for your review and we are happy that you enjoyed your stay with us

8/10 不錯

Suzanne

讚好：整潔度和職員與服務
Staff is nice, bt a bit clueless. Took multiple attempts to get simple questions answered. Front desk was absent at times too. Clean quiet facility which was really all we needed for a quick stop. I do wish their items in eating area were not plastic, single use and more sustainable
於 2024 年 3 月住了 1 晚
Jennifer 於 2024年3月7日的回應
Thank you for review!

8/10 不錯

Aaron

於 2024 年 2 月住了 1 晚
Jennifer 於 2024年3月22日的回應
Thank you very much for your review

10/10 優異

Bryan

於 2024 年 2 月住了 1 晚
Jennifer 於 2024年3月22日的回應
Thank you for your review and we are happy that you enjoyed your stay with us

2/10 很差

Karen

不滿：整潔度、職員與服務和住宿狀況
The hotel sprays fragrance in the room it’s awful!!
於 2024 年 2 月住了 1 晚
Jennifer 於 2024年2月28日的回應
We are sorry that you did not appear to enjoy your stay. However, we do use cleaning agents when cleaning and sanitizing guest rooms.

4/10 欠佳

Ildiko

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Run down, dirty hotel. Breakfast was ok, except of the smell of tobacco. The male employee went out for a smoke twice during the 20 minutes we spent in the lobby. Each time he stood right front of the main entrance letting the smoke come in as the doors opened. Wouldn’t stay here again.
於 2024 年 2 月住了 1 晚
Jennifer 於 2024年2月27日的回應
Thank you for your review and we are extremely sorry about your stay with us. This particular employee is no longer with us as of today. please feel free to contact us at the hotel with any other concerns you may have.

10/10 優異

Melissa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The King room was spacious and clean. The breakfast was nice with warm and cold options. Coffee/tea and hot chocolate available 24/7.
Jennifer 於 2024年2月27日的回應
Thank you so much for your review and we are happy that you enjoyed your stay with us

8/10 不錯

Michael

於 2024 年 2 月住了 1 晚
Jennifer 於 2024年3月22日的回應
Thank you for your review

10/10 優異

Michael

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and comfortable. Fits the area really nicely. The check-in staff was extremely nice and made us feel welcome.
於 2024 年 2 月住了 1 晚
Jennifer 於 2024年2月27日的回應
Thank you so much for your review and we are happy that you enjoyed your stay with us. We hope to see you again soon!

6/10 一般

xiaohan

不滿：整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
Jennifer 於 2024年2月27日的回應
Thank you for your review

10/10 優異

james

讚好：整潔度、職員與服務和住宿狀況
Nice.
於 2023 年 11 月住了 1 晚
Jennifer 於 2024年2月17日的回應
Thank you James for your review! We are happy that you enjoyed your stay with us and look forward to seeing you again

10/10 優異

Linda

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Friendly staff, close to shopping. Accessible
於 2024 年 1 月住了 1 晚
Jennifer 於 2024年1月28日的回應
Thank you for your review and we are happy that you enjoyed your stay with us.

10/10 優異

Lisa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Jennifer 於 2024年1月16日的回應
Thank you Lisa for your review! We are happy that you enjoyed your stay with us.

10/10 優異

George

讚好：整潔度、職員與服務和客房舒適度
於 2024 年 1 月住了 1 晚
Jennifer 於 2024年1月14日的回應
Thank you very much for your review and we are happy that you enjoyed your stay with us

8/10 不錯

ROBERT

於 2024 年 1 月住了 3 晚
Jennifer 於 2024年1月13日的回應
thank you for review!

10/10 優異

Terry

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Jennifer 於 2024年1月13日的回應
Thank you for your review and we are happy that you enjoyed your stay

10/10 優異

Ellen

於 2024 年 1 月住了 1 晚
Jennifer 於 2024年1月13日的回應
Thank you for your review and we are happy that you enjoyed your stay with us

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Happy
We were happy to have an affordable place to stay for the night, and everything was good!
於 2023 年 12 月住了 1 晚
Jennifer 於 2024年1月2日的回應
Thank you very much for your review. We are happy that you enjoyed your stay

10/10 優異

joshua

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Jennifer 於 2023年12月30日的回應
Thank you for your review!

10/10 優異

LEONIL

讚好：整潔度
於 2023 年 12 月住了 1 晚
Jennifer 於 2023年12月28日的回應
Thank you so much for your review and we are very happy that you enjoyed your stay with us

10/10 優異

Kathleen

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Jennifer 於 2023年12月27日的回應
Thank you for your review and we are happy that you enjoyed your stay with us

10/10 優異

Lawrence

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel with good self-serve breakfast options. Close to highway and several shopping and dining locations.
於 2023 年 12 月住了 1 晚
Jennifer 於 2023年12月20日的回應
Thank you very much for your review and we are happy that you enjoyed your stay

6/10 一般

julie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Jennifer 於 2023年12月21日的回應
Thank you for your review

10/10 優異

Aaron

於 2023 年 12 月住了 1 晚
Jennifer 於 2024年1月4日的回應
Thank you for your review and we are happy that you enjoyed your stay with us. We look forward to you staying again in the future

2/10 很差

Larry

讚好：整潔度和客房舒適度
不滿：職員與服務
於 2023 年 12 月住了 2 晚
Jennifer 於 2023年12月13日的回應
We are sorry that you did not enjoy your stay with us. Without further information as to why, we cannot address it. Please feel free to give us a call at the hotel directly and ask for either Anish or Jennifer.

10/10 優異

Assem

商務旅客
讚好：職員與服務和設施服務
Jennifer 於 2024年2月11日的回應
Thank you very much for your review and we are happy that you enjoyed your stay with us

6/10 一般

Monique

讚好：整潔度
不滿：住宿狀況
I asked for a room away from the main areas as i was staying due to a medical procedure I was given one exa rly ajacent to the lobby/food area. This was loud and distracting. As well aparenrly they had the room's carpets cleaned...this left my feet and ssocks very wet. When asked they said there were no other rooms...
於 2023 年 12 月住了 2 晚
Jennifer 於 2023年12月7日的回應
Thank you for your review. You booked an accesible room so therefore those rooms are all on the first floor. We were also sold out on the night of your booking so we did not have any other rooms available.

10/10 優異

William

讚好：整潔度、職員與服務和住宿狀況
Exceeded expectations
於 2023 年 12 月住了 1 晚
Jennifer 於 2023年12月7日的回應
Thank you very much for your review and we are happy that you enjoyed your stay

10/10 優異

Harry

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 7 晚
Jennifer 於 2023年12月7日的回應
Thank you for your review and we are happt that you enjoyed your stay with us

10/10 優異

Larry

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Jennifer 於 2023年12月7日的回應
Thank you for your review and we are happy that you enjoyed your stay

10/10 優異

Paula

讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient, quiet location. Easy check in!
於 2023 年 11 月住了 1 晚
Jennifer 於 2023年12月1日的回應
Thank you so much for your review and we are happy that you enjoyed your stay with us