West Point West Point State Historic Landmark Hotels

"I had big hopes for this motel. The pictures looked nice along with the reviews I read. In person was completely different. The room smelled like something terrible. There also was some nasty stained green carpet. The shower had no soap or shampoo. We brought that to the hotel staffs attention, they didn’t believe it so they came into our room to verify we were telling the truth. The hotel staff was dressed like they were homeless. The contintental breakfast was the worst I’ve ever seen. The waffle batter for the machine was extremely watery and unable to cook. The eggs were floating in water and the gravy was watery and crusted over. The apple juice tasted extremely foul and the couple muffins that were in the bin also tasted very old. We brought the waffle batter to the staffs attention and they came out, shook it up and put it back with the same result. It didn’t matter to them. I think this motel also has some low income extended stay guests there that were extremely undesirable as well. I absolutely would not recommend this motel to anyone. "

"The hotel had everything necessary for a comfortable stay. Good convenient location. very friendly and helpful staff."

"The internet was fast enough only ate breakfast when I was checking out, it was good enough"

"Nice place, clean"

"Clean, comfortable and wonderful staff. The only disappointment was the restaurant was under renovation so no dining at hotel, which it advertises it has and why I picked it. The "continental" breakfast was a little disappointing. But everything else was fabulous and I would stay there again."

"We had a wonderful stay here. It’s cozy and clean. Lori is friendly and she communicated with us when we had to rebook due to snow storm. We’ll definitely stay here again when we go back to Arnold! "

"I’ve been staying at this property for years and it never disappoints. The walkability factor is 10/10, the proximity to wineries is great, the property is really welcoming. "

"They were bought by the Hilton so they changed something’s. Bar and restaurant are open now and were very nice. No continental breakfast but we had breakfast downstairs and they give you a sizable portion. Food was good. Staff like always were very nice and our bartender. Carl made our visit even better."

"The pictures don’t do justice to how beautiful this cabin is. It does not go unnoticed how much effort the host has made to ensure guests' needs are met. The balcony view was beautiful for enjoying family meals. The entire house is clean and well-maintained. So many good things to say about this cabin. We are already planning the next trip to re-book this exact cabin."