Dear Shugin, Thanks for the great review, we are glad that you enjoyed your stay! Wishing you safe travels in the future!!

Dear Melissa,Thanks for the great score! I'm so glad that you found the hotel to your liking. With great weather and a lot of our local attractions like 6 Flags NE opening up, we hope to see you again soon. Safe travels!

Good Afternoon Patricia, Thanks for letting me know about your requests. I certainly apologize for the inconvenience. I hope you have some fun travels this Summer, stay well and safe travels!!

Dear Jill, Thanks for the excellent rating! I'm so glad that you enjoyed your stay. Stay well and safe travels in the future!

Dear Wesley, you are correct, free coffee/breakfast are not a standard at the Marriott Courtyards. The Courtyards feature a Bistro where freshly prepared foods can be ordered off the menu. Hope you have a great Summer and safe travels!

Dear Migdalia, My apologies that you didn't like the shower section. We have 2 types of rooms. Our King bedded rooms feature a shower while our 2 bedded queen rooms feature a shower/tub combination, perhaps this would suit you better in the future? Wishing you safe travels in the future.

Dear James, Thanks for your kind review! Hope to see you again soon. Wishing you safe travels!

Dear Michele, Thanks so much for the great review! I'm so pleased that you enjoyed your stay! We hope to see you back again soon!

Dear Katherine, Im so glad that you enjoyed your stay and the pool. My apologies we dont have a hot tub bit we do try to keep the pool a little warmer! Stay well and safe travels!!

Good Afternoon Valentina, Thanks for the great review! Hope to see you back again soon.

Dear Theodore, Thanks for the great review! Im so pleased that you enjoyed your stay! Hope to see you again soon, until the, stay well and safe travels.

Good Afternoon John, Thanks for letting us know about your stay. We hope to see you again, upon your return, should you require a microwave one can be delivered to your room as microwaves can be provided upon request. Our double queen rooms feature a tub with a shower curtain, perhaps that room type and tub would be more suitable for you. Thanks again for the feedback, Stay well and safe travels!

Dear Pam, Thanks for your kind review! Hope to see you again soon. Wishing you safe travels!

Good Afternoon Pam, My apologies regarding the early close of the Bistro. We had a staff member become ill. Our lock system is automated and keys are supposed to invalidate a half hour after checkout. I'm having our maintenance department look into this specific instance. It appears that you otherwise enjoyed your stay. Please accept my sincerest apologies for any inconvenience that these items may have caused. Stay well and safe travels.

Dear Pamela, Thanks for the nice comments. Our rooms feature both fiber fill and feather pillows. I find that pillows can be such a personal preference as we get used to what we have at home! We always have extra pillows available should the ones in your room not meet your needs. Hope to see you again soon!

Dear Annetta, Thanks for sending in this great review. It great that you mention area amenities as this is always helpful for other travelers. I hope we see you back again soon and until then, safe travels!

Dear Judith, Thanks so much for your kind review. I'm so pleased that you enjoyed your stay! Hope to see you again soon and wish you safe travels in the future.

Dear Brian, Thanks for your kind review! Hope to see you again soon. Wishing you safe travels!

Thanks so much for your kind review. We are so glad that you enjoyed your stay! Wishing you safe travels in the future!!

Dear Mo, Thanks for the great review and important information for your fellow travelers! Im so pleased that you enjoyed your stay and hope to see you back soon!

Dear Daisy, thanks for your wonderful comments. It was our pleasure to have you as a guest. We hope to see you again soon and wish you safe travels!

Dear Dessislava, Thanks for commenting on your recent stay. We are pleased that you chose the Marriott Courtyard in West Springfield and hope to see you back soon!

Dear Gregory, Thanks for commenting on your recent stay. We are pleased that you chose the Marriott Courtyard in West Springfield and hope to see you back soon!

Dear Wesley, thanks for the great review, I'm so pleased that you enjoyed your stay. Great to have you with us and hope to see you back soon! Stay well and safe travels.

Dear Michele, thanks for the wonderful score! I hope you had a great time in the area and am so pleased that you liked the hotel. Lots of great things to do in the area in the Winter including Bright Nights downtown that runs the entire season. Stay well and safe travels.

Dear Ion, thanks for commenting on your stay. Please remember that our desk is staffed 24/7 should any needs arise during your stay. Hope to see you again soon and wishing you safe travels.

Dear Amy, Thanks for commenting on your recent stay. We are pleased that you chose the Marriott Courtyard in West Springfield and hope to see you back soon!

Dear Neil, Thanks so much for your wonderful comments, I'm sure other travelers will find them useful. I'm hoping, although a longer drive, that we will see you again throughout the year. Wishing you safe travels in the future and stay well!!

Thank you for taking the time to comment on your recent stay. My sincerest apologies that the shower operation was confusing. I personally went to room 406 to ensure that the shower pull up was present and operational. Similar to the old-style showers, there is a pull up piece in the tub spout. As this sits flush with the spout it can be sometimes hard to see. I'm so sorry we didn't have the opportunity to send someone to your room to rectify this for you.I hope you having a wonderful Fall season and wish you safe travels in the future.Stay Well!

Dear Richard, unfortunately the room furniture was not designed to accommodate a microwave. That being said we do have microwaves available upon request.Hopefully your travels will bring you back to the area we would love to see you again! Stay well and safe travels.

Dear Mary, I'm so sorry that you were disappointed with your room. We do have guest service agents at our front desk 24/7 to assist with any room issues that arise. I hope that we haven't lost a valuable guest and hope that if your travels bring you back to the area you will allow the Courtyard another visit. Stay well and safe travels.

Dear Keisha, I'm so pleased that you enjoyed your stay, hopefully we will see you again soon! Safe Travels!!

Dear Linying, Thanks for the excellent score! I hope, now that you found accommodations to your liking, that we will see you more often! Stay well and safe travels!

Dear Shannalee, Thanks for the great review, I'm so pleased that you enjoyed your stay. Hope to see you again soon. Safe Travels!!

Dear Lawrence, I'm so pleased that you and your son enjoyed your stay!! You had mentioned your son's love of water, I'm glad that he had a chance to enjoy it. Hopefully you have found a getaway spot for you and your son to come and enjoy. Hope to see you both again soon and wishing you safe travels in the future.

Dear James J, I'm so pleased that you enjoyed your room and stay. I hope that we have the opportunity to provide lodging to you again in the near future. Wishing you and your family safe travels in the upcoming months.

Dear Veronica, Thanks for the high scoring review. I'm so pleased that you enjoyed your stay with us. I hope the weather didn't deter any fun plans you had. Hope to see you again in the near future, until then, safe travels.

Dear G. Kelly, thanks for the generous score! I can tell you that we stay within market pricing. Unfortunately when the demand is greater the pricing follows. This happens in all markets. I would recommend that you try and make your reservations as early as possible as our rates usually start out lower than they end up. Stay well and safe travels.

Dear Richard, thanks for the great review! It was our pleasure having you stay with us and hope to see you again soon, safe travels!

Dear Matthias, thanks for the kind review. I'm so pleased that you enjoyed your stay! Hope to see you again soon.

Dear Deanna,Thanks for the great review! We appreciate your rating and hope to see you again soon!

Dear Carl, I'm so glad that you enjoyed your stay. With so many things to do in the area we hope to see you back soon! Stay Well!!

Dear Shelly, Thanks for letting me know how your stay was. I am disappointed that there were things that were not right during your stay, for these I truly apologize. I'm glad that our guest service associates offered your party complimentary breakfast. Wishing you safe travels in the future.

Dear Shelly, Thanks for letting me know how your stay was. I am disappointed that there were things that were not right during your stay, for these I truly apologize. I'm glad that our guest service associates offered your party complimentary breakfast. Wishing you safe travels in the future.

Dear Michael, Thanks for sending in you review. I know your time is valuable so Thank You! Hope to see you again soon!

Dear Nancy, Thanks for the kind review and helpful suggestion. Our Courtyards feature the Bistro so complimentary breakfast and coffee are not our standard. I am taking your suggestion seriously and discuss this option with our above property leadership. Thanks and safe travels in the future.