室外泳池;躺椅

失落湖郊外小屋共管公寓的評價

4 out of 5
失落湖郊外小屋共管公寓
4660 Blackcomb Way, Whistler, BC

評價

8.2

很好

10 分評分,優異;454 則評價中有 175 則" "
8 分評分,不錯;454 則評價中有 168 則" "
6 分評分,一般;454 則評價中有 74 則" "
4 分評分,欠佳;454 則評價中有 25 則" "
2 分評分,很差;454 則評價中有 12 則" "

8.4/10 

整潔度

7.6/10 

職員與服務

8.2/10 

設施服務

8.4/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

真實旅客

家人同遊
讚好:職員與服務、設施服務和住宿狀況
家具餐具廚具都很齊全,住起來很舒服。
於 2019 年 7 月住了 4 晚
The Lost Lake Lodge Team 於 2019年8月2日的回應
Thanks for staying with us! Hope to see you again!

10/10 優異

Yi Chun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 3 晚
Aaron - LLL Lodge Manager 於 2018年7月5日的回應
Thank you for taking the time to post a review. We value feedback from our guests! Kind Regards, Lost Lake Lodge Team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常棒的飯店
非常適合全家悠閒旅遊居住,很棒的廚房,飯桌,卧室,空間很大。美中不足的是停車費要另付。

8/10 不錯

Hana

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Property is clean and spacious. My only complaint is the floor is slight squeaky in certain parts, and walls are thin (you can hear your upstairs and side neighbours, and people in the hallways).
於 2024 年 4 月住了 2 晚
Feb 於 2024年5月1日的回應
Hana, thank you so much for taking the time to share your positive feedback. We are delighted to hear that you had a great stay. We apologize for the inconvenience. Thank you for letting us know, we will have our maintenance team look into that. We look forward to welcoming you back soon.

10/10 優異

Jocelyn

家人同遊
讚好:整潔度、設施服務和住宿狀況
Great complex, away from the busy village and beautiful common areas. A bit far if you want to walk everywhere, we drove, but I heard there is a shuttle
於 2024 年 4 月住了 2 晚
Feb 於 2024年4月27日的回應
Jocelyn, thank you so much for taking the time to share your positive feedback. We are delighted to hear that you had a great stay. We look forward to welcoming you back soon.

8/10 不錯

Oj

多人同遊
讚好:整潔度和住宿狀況
I did not like the fact the hot tub was opened but the jets weren't working. This was told to us the day we were checking in. After talking to residency owners it hasn't been operational in over 15years. Some transparency would have been nice. This may have been a deal breaker if I knew before booking. Overall experience is still a 4/5 stars.
於 2024 年 4 月住了 2 晚
Whistler Premier 於 2024年4月22日的回應
Thanking you for sharing your feedback regarding your recent stay with us at the Lost Lake Lodge Oj. Please know we always aim to be as transparent as possible with respect to our listings, and do indicate any mention at the time of booking that we have a hot tub, and rather there is a hot tub closure. We do make mention to guests at the time of booking that the hot tub is working, however the jets do not work for the time being. We are sorry to learn that this mention fell short of your expectations, and had we been able to assist you more directly with your booking process, we would have happily guided you with a listing more geared towards your needs. We at Whistler Premier have a variety of condos that meet the needs of many and we would love to welcome the opportunity in working with you in the future to find the listing that is perfect for youe next stay in Whistler!

10/10 優異

Amber

讚好:整潔度和住宿狀況
Away from the village so nice quiet
於 2024 年 4 月住了 2 晚
Feb 於 2024年4月17日的回應
Thank you so much for taking the time to share your positive feedback. We are delighted to hear that you had a great stay. We look forward to welcoming you back soon.

8/10 不錯

Irina

讚好:住宿狀況
於 2024 年 3 月住了 3 晚
Leena 於 2024年4月15日的回應
Irina, Thank you for the review! We are thrilled you enjoyed your stay with us and we hope you visit us again soon!

8/10 不錯

JOSE RAUL

讚好:整潔度和住宿狀況
於 2024 年 3 月住了 3 晚
Leena 於 2024年4月10日的回應
Jose, Thank you for the review. We are thrilled you enjoyed your stay with us and hope you visit us again soon.

2/10 很差

Gerrit

不滿:整潔度、設施服務和住宿狀況
The bathroom was not cleaned properly. The cabinet next to the toilet looks like it was never cleaned and the toilet brush was gross.
Leena 於 2024年3月25日的回應
Gerrit, Thank you for bringing this to our attention, and we apologize for the oversight. Cleanliness is of utmost importance to us, and we're sorry to hear that the bathroom did not meet your expectations. We'll address this issue with our cleaning staff to ensure that it doesn't happen again in the future. Your feedback is invaluable, and we appreciate the opportunity to improve. If there's anything else we can do to make your stay more comfortable, please don't hesitate to let us know.

8/10 不錯

Omar

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Staff was very friendly and the check-in and check-out process was smooth. Room was nice and clean and the location is fantastic. I would recommend this to anyone looking for accomodations for Whistler.
於 2024 年 3 月住了 2 晚
Leena 於 2024年3月18日的回應
Omar, That sounds like a wonderful experience! It's great to hear that the staff was friendly and that the check-in and check-out processes went smoothly. A clean room and a fantastic location can enhance a trip. Thanks for sharing your recommendation!

8/10 不錯

Daniela

家人同遊
讚好:設施服務
Really enjoyed staying here. Room was very nice, clean and comfortable.
於 2024 年 3 月住了 2 晚
Leena 於 2024年3月18日的回應
Daniela, I'm glad to hear that you enjoyed your stay! A nice, clean, and comfortable room can make all the difference. It sounds like you had a great experience. If you ever need recommendations or assistance with future travels, feel free to ask!

6/10 一般

Julio

家人同遊
讚好:住宿狀況
不滿:整潔度和設施服務
Lost Lake was nice. The only problem was that the toilet was dirty, there was a ton of hair on the blanket on my kid’s sofa bed so I had to wash them. Also, the bathroom tile walls had pubic hair. I have the pictures. Really disappointed for the price I paid almost 60 days in advance.
於 2024 年 2 月住了 2 晚
Leena 於 2024年3月6日的回應
Julio, We're truly sorry for the cleanliness issues you experienced during your stay. This falls short of our standards, and we apologize for the inconvenience. Your feedback is valuable, and we'll address these issues promptly to prevent recurrence. We hope to have the chance to make it up to you in the future.

10/10 優異

Rébecca

於 2024 年 2 月住了 2 晚
Leena 於 2024年3月25日的回應
Rebecca, Thank you for the review. We hope you enjoyed your stay with us and visit again soon!

8/10 不錯

Cathy

家人同遊, 多人同遊
讚好:整潔度、設施服務和住宿狀況
Not a huge deal but it would have been good to know there were no pool towels so we could have brought ours. And more than 2 bars of soap for a 2 bed, 2 bath would be nice too
於 2024 年 2 月住了 4 晚
Leena 於 2024年2月27日的回應
Cathy, Thank you for your comments we will use this to help make future stay more enjoyable. We hope you visit us again soon.

10/10 優異

Jennifer

家人同遊, 親子同遊
讚好:整潔度和住宿狀況
Beautiful condo with everything we needed including some games and puzzles. Comfortable beds and a perfect amount of space. Kids loved the pool. Only suggestion would be to have some pool towels.
於 2024 年 2 月住了 2 晚
Leena 於 2024年2月27日的回應
Jennifer, Thank you for the perfect 5-star review. We are so happy you enjoyed your stay with us!

10/10 優異

Jack

家人同遊, 商務旅客
讚好:整潔度和住宿狀況
It was very quite and comfortable
於 2024 年 2 月住了 4 晚
Management Team 於 2024年2月23日的回應
Thank you Jack for this great comment. It would be a pleasure to host you again.Kind regards

8/10 不錯

Stephen

家人同遊
Our stay at Lost Lake lodge was great. The unit was clean and well appointed though a bit dated. It was perfect for a short ski weekend especially because of the free shuttle that runs. The outdoor pool was great, but it was a shame that the jets in the hot tub don’t work. Aside from the slightly longer trip into town than we anticipated, it was a great place at a reasonable price
於 2024 年 2 月住了 4 晚
Leena 於 2024年2月22日的回應
Thank you for your review of Lost Lake Lodge! We're pleased you had a great stay and enjoyed the clean, well-appointed unit and the amenities like the outdoor pool. We apologize for any inconvenience with the hot tub jets and the distance from town. We appreciate your feedback and hope to welcome you back soon.

10/10 優異

Taryn

讚好:整潔度和住宿狀況
Nice hot tub and pool. Very clean
於 2024 年 2 月住了 2 晚
Leena 於 2024年2月19日的回應
Taryn, Thank you for the perfect review. We hope you visit again!

10/10 優異

annie

讚好:整潔度、設施服務和住宿狀況
À 5 minutes de navette de la montagne, lit tellement confortable que j’avais l’impression de dormir sur un nuage, petite cuisinette qui ne manquait de rien, piscine et gym propre et équipement bien entretenu
於 2024 年 2 月住了 2 晚
Leena 於 2024年2月19日的回應
Annie, Merci pour cette merveilleuse critique. Nous sommes heureux que vous ayez apprécié toutes les commodités que nous proposons.

10/10 優異

Ann

伴侶同遊
讚好:整潔度和住宿狀況
I hated the security codes required throughout the facility, especially to get OUT of the pool area. The living room and kitchen area had NO heating source other than the fireplace. Brrrr. The kitchen was really well equiped, and the unit was clean. Great location! Loved using the bus to get to the lifts
於 2024 年 2 月住了 4 晚
Leena 於 2024年2月12日的回應
Ann, Thank you for taking the time to leave a review. We do require the use of security codes to exit and enter the pool area, This is to keep our guests safe. we are glad you enjoyed your stay with us!

8/10 不錯

Kylie (Port Moody)

伴侶同遊
讚好:設施服務
Good location with the free area shuttle right at the front door. Nice to have a kitchen to cook. No AC so wouldn’t stay in the summer.
於 2024 年 2 月住了 2 晚
Leena 於 2024年2月9日的回應
Kylie, Thank you for the review we take these to heart. This home does not have AC. The summertime season has an average temp in the 70s.. e hope you stay with us again soon

10/10 優異

Kundalata (Sechelt)

家人同遊
讚好:整潔度、設施服務和住宿狀況
Great Pool! Nice layout, full kitchen, free shuttle bus to village. Would stay again.
於 2024 年 1 月住了 3 晚
Lena 於 2024年2月6日的回應
We are so pleased to learn that you enjoyed so many elements that our accommodations had to offer, and we hope to welcome you back very soon!

4/10 欠佳

Heather

不滿:整潔度
Unfortunately we found the condo to be dirty. Under the bed was dusty and there were items left under the bed from previous guests. The kitchen was dirty with grease caked onto the cupboards, inside the cupboards and on the counters around the stove. The hood fan in the kitchen had yellow grease stuck to the underside. The knife block was covered in grease and dust. No dish soap, no hand soap in the bathroom. The B-B-Q was covered in rust and inoperable. We enjoyed our stay other than the cleanliness, this was a disappointment .
於 2024 年 1 月住了 5 晚
Lena 於 2024年2月6日的回應
Heather, We always appreciate guest feedback, and thank you for sharing your review. We always try to aim to be as transparent concerning our listings and to learn that some elements fell short of your expectations, only wish we could have known more about your needs during your stay to remedy them! We are continually upgrading our facility and will use your comments to better future guest experience. Our team would love to welcome the opportunity in working with you personally in the future to ensure that your next stay leaves more memorable mentions with respect to your needs!

2/10 很差

Laura

於 2024 年 1 月住了 4 晚
Leena 於 2024年3月21日的回應
Laura, Thank you for leaving a review. Please let us know if there is anything we can improve on to make the experience more enjoyable.

8/10 不錯

MICHAEL

多人同遊
Property is nice with a very convenient location. The unit itself is clean and spacious. The unit was lacking essential items such as extra soap, extra toilet paper and no garbage bags.
於 2024 年 1 月住了 4 晚
Lost Lake Lodge 於 2024年1月29日的回應
Michael, thanks for reviewing your stay with us. we are gals you found you accommodations clean and spacious and the location convenient! Had you let us know, during your stay, that you needed additional items we would have provided them for you, we are sorry a sufficient amount was not left in the first place! We hope you had a great time exploring the area and hope you make it back for another visit!

6/10 一般

Jen

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Great place and the free shuttle is really helpful.
於 2024 年 1 月住了 3 晚
Lost Lake Lodge 於 2024年1月29日的回應
Jen, we are so happy you were able to make use of the shuttle! We hope you had a great time visiting the area! We aim to provide 5 Star service and accommodations, so we would love to know what we could have done differently so your next visit will be a 5 Star one!

10/10 優異

Emmanuel

讚好:整潔度和住宿狀況
I loved the property, lived up to the price and was well worth it.
於 2024 年 1 月住了 2 晚
Lost Lake Lodge 於 2024年1月29日的回應
Emmanuel, it was a pleasure to host you! We hope you had a wonderful time in Whistler and hope you left with some fabulous memories! Thank you for taking the time to review your stay.

10/10 優異

Diana

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Excelente
於 2024 年 1 月住了 4 晚
Lost Lake Lodge 於 2024年1月26日的回應
Thank you Diana, for taking time to leave a review! We are happy to know you had an excellent stay with us and hope we have the opportunity to host you again in the future!

4/10 欠佳

Sofia

讚好:住宿狀況
Service/front desk rude and not willing to help. A lot of rules (that block the enjoying the stay). Place looks nice but I wouldn’t book there again.
於 2024 年 1 月住了 2 晚
Lost Lake Lodge 於 2024年1月26日的回應
Sofia, it is our hope that all of our guests have a memorable and wonderful experience when staying with us so we are sorry you did not find this to be the case for your stay. We take your feedback seriously, the folks at the front desk are the face of the rest of our entire team and we expect them to make our guests feel welcome! We are not quite sure what rules you are speaking of and would love more specific feedback. Thank you for taking time to review your stay.

10/10 優異

Olivia

家人同遊
讚好:整潔度、設施服務和住宿狀況
Muy buena ubicación y el hotel muy bien
於 2023 年 12 月住了 4 晚
Lost Lake Lodge 於 2024年1月24日的回應
Olivia, we are so thrilled to know you had a great experience here! Thank you for taking the time to leave this review. We hope to see you again some time!

10/10 優異

Carlos

家人同遊, 商務旅客
讚好:設施服務
Amazing place to stay !!!
於 2024 年 1 月住了 2 晚
Lost Lake Lodge 於 2024年1月24日的回應
Carlos, We're glad you enjoyed your visit and appreciate you taking a moment to leave us a review!

10/10 優異

Stu

Nice and clean
於 2024 年 1 月住了 3 晚
Lost Lake Lodge 於 2024年1月19日的回應
Thanks Stu! Nice and clean is exactly what we are going for!

8/10 不錯

Jie

讚好:整潔度、設施服務和住宿狀況
Close to Lost Lake. Very quiet and nice hot tub and swimming pool
於 2024 年 1 月住了 3 晚
Lost Lake Lodge 於 2024年1月17日的回應
Jie, we are glad to know you made good use of some of the amenities we offer! We hope you enjoyed your visit to the area and left fully refreshed!

10/10 優異

Michael

多人同遊
讚好:整潔度、設施服務和住宿狀況
Very easy to access with the free shuttles around the village.
於 2024 年 1 月住了 2 晚
Lost Lake Lodge 於 2024年1月17日的回應
Michael, thanks for leaving a review of your stay, future guests will appreciate the heads up about the shuttle! We hope you enjoyed your time here and make it back for a future visit!

10/10 優異

david (Montreal)

讚好:整潔度和住宿狀況
於 2024 年 1 月住了 3 晚
Lost Lake Lodge 於 2024年1月17日的回應
David, we work hard to provide excellent accommodations and service so we appreciate it when a guest awards us 5 Stars! Thank you!

10/10 優異

Giang

家人同遊
讚好:整潔度和客房舒適度
於 2024 年 1 月住了 4 晚
Lost Lake Lodge 於 2024年1月17日的回應
Thanks for this perfect score of 10/10, Giang! We're glad you were impressed with your stay. Visit again soon!

10/10 優異

Jenni

家人同遊
讚好:整潔度、設施服務和住宿狀況
Nice heated pool! Right by a bus stop and there’s free shuttle that takes you to the village! Will come again!
於 2024 年 1 月住了 3 晚
Lost Lake Lodge 於 2024年1月11日的回應
Jenni, we can't wait to welcome you back!!

10/10 優異

Bianca

家人同遊
讚好:整潔度、設施服務和住宿狀況
Great location. Nice and quiet. Free shuttle out front to get you to the slopes and Whistler village. Apartments were well looked after and had everything you need. Gym, pool, spa, games room were great!
於 2023 年 12 月住了 5 晚
Lost Lake Lodge 於 2024年1月9日的回應
Bianca, thanks for taking time to post this review so future guests will know what they can look forward to when staying at Lost Lake Lodge! We hope you had an adventure filled stay!

8/10 不錯

ADRIAN

家人同遊
讚好:整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
Lost Lake Lodge 於 2024年1月31日的回應
Adrian, thanks for taking the time to rate your stay with us! We hope you had a wonderful visit here and left with some great memories!

8/10 不錯

John

於 2023 年 12 月住了 2 晚
Lost Lake Lodge 於 2024年1月3日的回應
John, thank you for taking time to rate your stay. We would love to know what we could have done to earn that 5th Star!

10/10 優異

Lavinia

家人同遊
讚好:整潔度、設施服務和住宿狀況
It’s a good apartment where you can spend a longer time. The living area was nice setup. Needs more lights around the lodge.
於 2023 年 12 月住了 2 晚
Lost Lake Lodge 於 2023年12月27日的回應
Lavinia, thanks for reviewing your stay! We appreciate your feedback. We hope you had a wonderful visit to the area and left with some great memories!

10/10 優異

Michael

讚好:整潔度、設施服務和住宿狀況
於 2023 年 11 月住了 4 晚
Lost Lake Lodge 於 2023年12月27日的回應
Michael, thank you for taking the time to let us know you had a 5 Star stay with us! We hope you left fully refreshed and rejuvenated!

8/10 不錯

RAJINDER

家人同遊
讚好:整潔度和住宿狀況
Checkout was too early and check-in it too late.
於 2023 年 12 月住了 3 晚
Lost Lake Lodge 於 2023年12月27日的回應
Rajinder, thank you for reviewing your stay and providing us with this feedback. Cleanliness scores are very important to us so the block of time between when a guest leaves and another arrives needs to be sufficient to make sure our team has the time to clean to our high standards! If there is no guest arriving the same day we can offer late check-outs as well as early check-ins. While we can't guarantee they will be available, it never hurts to ask! We hope the time you had here was full of adventure and fun!

10/10 優異

Jim

於 2023 年 12 月住了 3 晚
Lost Lake Lodge 於 2023年12月18日的回應
Jim, we are delighted to know you had a 5 Star stay with us! We hope you will visit again some time!

10/10 優異

Owen

於 2023 年 12 月住了 2 晚
Lost Lake Lodge 於 2024年1月5日的回應
Owen, thank you! We are so glad to know you had a 5 Star stay with us! We hope you come back and visit again!

10/10 優異

Genevieve

伴侶同遊, 商務旅客
讚好:整潔度、設施服務和住宿狀況
The unit that I stayed in was so comfortable and beautifully decorated. It made it a pleasure to come back to after working all day. I highly recommend staying here!
於 2023 年 12 月住了 4 晚
Lost Lake Lodge 於 2023年12月18日的回應
Thank you for the recommendation Genevieve! We are happy to be your home away from home!

6/10 一般

Aleksandar

讚好:整潔度
不滿:住宿狀況
於 2023 年 12 月住了 7 晚
Lost Lake Lodge 於 2023年12月11日的回應
Aleksandar, we appreciate you taking a minute to rate your stay with us. Our goal is to provide 5 Star service and accommodations so we would love to know where we fell short for you! We are always looking for ways we can improve.

6/10 一般

Andrew

不滿:整潔度
Internet wouldn’t work for first day and tv would only play W network and nothing else. Unit was moderately clean except the shower which did not appear to be cleaned at all. Like a lot of Whistler rentals, this unit needs some love. Overall the lodge is great and transportation to the mountains and village is super easy. The support staff at the lodge front desk were also helpful and super nice.
於 2023 年 11 月住了 3 晚
Lost Lake Lodge 於 2023年12月5日的回應
Andrew, we pride ourselves on offering 5 star services and accommodations and we regret that during your visit we fell short of that. We appreciate that you took the time to review your stay and provide us with feedback that will help us for future guests. We hope you had an enjoyable visit to the area.