入口

山峰小屋精品酒店的評價

4 out of 5
山峰小屋精品酒店
4359 Main St., Whistler, BC

評價

9.4

完美

10 分評分,優異;1312 則評價中有 973 則" "
8 分評分,不錯;1312 則評價中有 245 則" "
6 分評分,一般;1312 則評價中有 69 則" "
4 分評分,欠佳;1312 則評價中有 13 則" "
2 分評分,很差;1312 則評價中有 12 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Yong

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, spacious, kitchen, friendly staff,
於 2023 年 9 月住了 2 晚
Liam 於 2023年9月5日的回應
Hi Yong, Thank you for your positive review. We are glad you had a great stay with us! We look forward to welcoming you back to the Summit! :) Best wishes,

8/10 不錯

Xiaowen

於 2022 年 12 月住了 2 晚

6/10 一般

Gabriel Man Tai

親子同遊
讚好:整潔度和職員與服務
The hotel is not that modern as shown in the pictures. The car park costs $21 per night and it is small, crowded (even on a rainy weekday) and not that clean. The staff at the reception said she would give me a room on the 4th floor with a better view. So I waited for 35 minutes at the reception. Then she gave me a room on the 3rd floor with view of trees.
於 2021 年 9 月住了 1 晚
Front Desk Team 於 2021年10月3日的回應
Hi Gabriel, thank you for your review! We are so sorry to hear that our hotel ambience was not what you expected and also the miscommunication about your room. We always try our best to accommodate guest request however sometimes it's difficult to fulfill all the requests. Unfortunately the size of the building does provide some challenges for the parking and does mean that it can be very tight when we are fully booked. Our Front Desk team can let you know about alternative options within a couple minutes walk away. Kind regards,

8/10 不錯

Ali

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room cleanliness and attention to details in design were impressive. Beds were comfortable. Room was spacious. Property was close to shopping, restaurants and a grocery store. Balconies were great. Lobby was cozy. Coffee maker could be of a better quality make. Parking spots were so tight and difficult to access. Expectation from the pool and hot tub was higher. Water could be slightly warmer and cleaner.
於 2024 年 5 月住了 2 晚
Miguel 於 2024年5月24日的回應
We appreciate your review, Ali. Also, your feedback regarding the water temperature has been reported. We look forward to welcome you again!

10/10 優異

JAGDEEP

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Decent size rooms but very clean and well organized. Balcony facing hills is cherry on the top.
於 2024 年 5 月住了 1 晚
Emma 於 2024年5月23日的回應
Thankyou for the Positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 優異

Stacey

讚好:整潔度、職員與服務、設施服務和住宿狀況
All staff lovely, hotel clean with great amenities, second stay at this location and would definitely come back a third time.⭐⭐⭐⭐⭐
於 2024 年 5 月住了 1 晚
Emma 於 2024年5月22日的回應
Hi Stacey,Thankyou for your kind words! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

8/10 不錯

Megan

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great location
於 2024 年 5 月住了 1 晚
Emma 於 2024年5月21日的回應
Thankyou for your positive feedback! We hope to see you back at the Summit Lodge next time your in Whistler.

8/10 不錯

Yiqing

家人同遊
讚好:整潔度、職員與服務和設施服務
overall pretty good, just towel and quilt not clean
於 2024 年 5 月住了 1 晚
Miguel 於 2024年5月24日的回應
Thank you, Yiqing for your review. Looking forward to welcome you again!

10/10 優異

Eleanor

家人同遊, 親子同遊
讚好:整潔度、職員與服務和住宿狀況
The staff is fantastic!!
於 2024 年 5 月住了 2 晚
Liam 於 2024年5月21日的回應
Hi Eleanor, Thank you for your positive feedback! We are glad you enjoyed your stay with us and hope to see you back at the Summit Lodge next time you're in Whistler!!

10/10 優異

Jun yong

Highly recommended
於 2024 年 5 月住了 2 晚
Liam 於 2024年5月20日的回應
Thanks, Jun Yong, for taking your time and leaving a great review. We appreciate it and we look forward to welcoming you again!

8/10 不錯

Sheri-beth

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 5 月住了 1 晚
Miguel 於 2024年5月20日的回應
Thanks, Sheri, for taking your time and leaving a review. We appreciate it and we look forward to welcoming you again!

10/10 優異

Michelle (Kelowna)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is at the North end of the Village Stroll. It is clean, modern, well maintained, comfortable, and well appointed. There must be a dozen restaurants within 2 blocks. Really loved our stay.
於 2024 年 5 月住了 4 晚
Isabella 於 2024年5月19日的回應
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our clean, modern, and well-maintained facilities. Our prime location near numerous restaurants is indeed a great advantage, and we're glad you found it convenient.We look forward to welcoming you back on your next visit!Best regards,

6/10 一般

Neha

親子同遊
讚好:整潔度
不滿:職員與服務和設施服務
We did find black spider on our bed. Nd no welcome drink was offered. Even snack in room was charged. Shower in our bathroom was not stabled it keep coming down. But the place was quiet.
於 2024 年 5 月住了 1 晚
Isabella 於 2024年5月19日的回應
Thank you for your feedback. We're sorry for the issues you experienced during your stay.Finding a spider in your bed is unacceptable, and we apologize for this oversight. We'll be reviewing our cleaning procedures to ensure this doesn't happen again. We're also sorry that you weren't offered a welcome drink and that the shower was unstable. We will address these issues immediately.Regarding the snack charges, we aim to be transparent about these costs and will review how we communicate this to guests.We're glad to hear that you found the place quiet. We hope you'll consider staying with us again so we can provide you with a better experience.Best regards,

10/10 優異

A

讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely property, conveniences nearby, groceries, coffee, dining. Clean room, comfortable bed, friendly cleaning staff and front desk. The only issue was the way the Tv worked/instructions no where in the room and the front desk was unmanned after 10pm so no one was around to help with that. Not a huge deal but its something to consider addressing.
於 2024 年 5 月住了 2 晚
Isabella 於 2024年5月19日的回應
Dear Valued Guest,Thank you for your wonderful review and for highlighting the positive aspects of our property. We're delighted to hear that you enjoyed the convenient location, clean room, comfortable bed, and friendly staff.We apologize for the confusion regarding the TV instructions. We'll ensure clearer instructions are provided in each room.Regarding the front desk being unmanned after 10 pm, our front desk is actually manned 24/7. The staff may sometimes be in the back office, but they are always available to assist you. We will work on making this more evident to our guests.We appreciate your feedback and hope to welcome you back soon.Best regards

10/10 優異

Wayne

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚
Miguel 於 2024年5月18日的回應
Thank you Wayne for this positive review. Looking forward to welcome you again!

10/10 優異

Stacey

讚好:整潔度、職員與服務、設施服務和住宿狀況
All staff from reception to porters to cleaners all very friendly. Nice Eco touches with water refill station lots of recycling bins dotted around. Room clean and quite. Free use of laundry service, nothing was too much trouble, would highly recommend staying there.
於 2024 年 5 月住了 2 晚
Emma 於 2024年5月16日的回應
Hi Stacey,Thankyou for your positive feedback! We are glad you enjoyed your stay with us and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 優異

Kathryn

伴侶同遊
讚好:設施服務
the heart of Whistler Village. Very clean, incredibly quiet, well appointed room, & unbelievably attentive & customer service oriented staff. We will definitely stay here again!
於 2024 年 5 月住了 3 晚
Emma 於 2024年5月15日的回應
Hi Kathryn,Thankyou for your positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 優異

Danielle

於 2024 年 5 月住了 2 晚
Jaden 於 2024年5月14日的回應
Hi Danielle ,Thank you for the positive review, we hope to see you again next time!

10/10 優異

Seong-Mi

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very quite and stylish hotel
於 2024 年 5 月住了 3 晚
Liam 於 2024年5月21日的回應
Hi Seong-Mi, Thank you for your positive feedback! We are glad you enjoyed your stay with us and hope to see you back at the Summit Lodge next time you're in Whistler

10/10 優異

J Douglas (Edmonton)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Incredible staff
於 2024 年 5 月住了 2 晚
Liam 於 2024年5月12日的回應
Thanks a lot J Douglas for this positive review. We appreciate it and we look forward to welcome you again!

8/10 不錯

Rita

讚好:職員與服務和住宿狀況
We loved how central this hotel was to everything. Everything was great and we’d definitely stay here again. The fact that we were staying here in low season was perfect bcz we were lucky to avoid busy times.
於 2024 年 5 月住了 2 晚
Liam 於 2024年5月12日的回應
Thanks a lot Rita for taking your time and writing a review. We look forward to welcome you again on your next trip to Whistler!

10/10 優異

Heather

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
So cute and modern- such great atrention to decorating detail- the no closet system, the towels in the basket, the bedding and ipad at the bedside. So clean and new and staff were excellent. Pool hot tub (no gym)
於 2024 年 5 月住了 1 晚
Liam 於 2024年5月11日的回應
Thankyou for your positive feedback and kind words! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

8/10 不錯

Vinh

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and quiet for our first family trip.
於 2024 年 3 月住了 1 晚
Liam 於 2024年5月11日的回應
Thankyou Vinh for your positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 優異

Michelle

讚好:整潔度、職員與服務、設施服務和住宿狀況
Fast check in with friendly staff. I appreciated the recommendations for dinner options. Love the hotel and would definitely stay here again. Walkable to many restaurants and shops.
於 2024 年 5 月住了 1 晚
Liam 於 2024年5月11日的回應
Thankyou Michelle for your positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 優異

Eliardo

讚好:整潔度、職員與服務和住宿狀況
Perfect location
於 2024 年 4 月住了 1 晚
Liam 於 2024年5月11日的回應
Thankyou for your positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 優異

Christopher

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is an excellent property. Rooms very comfortable and included cooking facilities in a well equipped kitchenette.
於 2024 年 5 月住了 1 晚
Jaden 於 2024年5月10日的回應
Dear Christopher,Thank you for the positive feedback. We are happy that you had a good stay with us. Hope to see you next time!

10/10 優異

Anita (Katy)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This place is amazing We loved everything about it Thank you so much
於 2024 年 4 月住了 2 晚
Miguel 於 2024年5月6日的回應
Thanks a lot Anita for this great review and your kind words! Looking forward to welcome you again!

10/10 優異

Michael

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were great. Location is exceptional. Rooms are spacious, clean, and creatively decorated.
於 2024 年 5 月住了 2 晚
Emma 於 2024年5月6日的回應
Thankyou for your positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 優異

Pamela

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely experience!!!
於 2024 年 5 月住了 1 晚
Miguel 於 2024年5月5日的回應
Thanks a lot Pamela for this positive review. We appreciate it and we look forward to welcome you again!

10/10 優異

Karla

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great spot for a weekend getaway! Sauna/pool/hot tub area was excellent. Would definitely stay again
於 2024 年 5 月住了 1 晚
Miguel 於 2024年5月5日的回應
Thank you Karla for taking your time and leaving a review for us! We appreciate it and we look forward to welcome you again!

10/10 優異

danielle

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Je recommande cet hôtel
於 2024 年 5 月住了 2 晚
Isabella 於 2024年5月5日的回應
Merci beaucoup d'avoir pris le temps de laisser votre avis positif sur notre hôtel ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Nous espérons vous accueillir à nouveau très bientôt. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit. À bientôt !

10/10 優異

sandy

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Staff was fantastic, very helpful. Excellent location, in Whistler downtown. Loved the room and common area.
於 2024 年 5 月住了 1 晚
Isabella 於 2024年5月4日的回應
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our staff and enjoyed our prime location in Whistler downtown. It's great to know that you loved both your room and our common areas. We look forward to welcoming you back on your next visit to Whistler!

8/10 不錯

Gisele

家人同遊
The location, being in Whistler, is beautiful.
於 2024 年 4 月住了 1 晚
Isabella 於 2024年5月4日的回應
Absolutely, Whistler's beauty speaks for itself! We're glad you enjoyed the picturesque surroundings during your stay. If there's anything else we can assist you with for your next visit, feel free to reach out. We look forward to hosting you again soon!

10/10 優異

ROSELIA (KENT)

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel. Lovely rooms, right in the middle of the village so close to everything. Pool was nice. But mostly, it was super dog friendly. I love my dog and I love traveling with her and she LOVES a good hotel. She loved the room, especially the balcony where she could watch the people gos by. No fee extra fees, no hassle. Just a form to sign saying you're responsible, which is so reasonable. She had a great time.
於 2024 年 4 月住了 2 晚
Isabella 於 2024年5月4日的回應
Thank you for sharing your feedback! We're delighted you enjoyed your stay and that your furry friend felt welcome. It's great to hear that our pet-friendly policies made your stay hassle-free. We look forward to hosting you and your pup again soon!

10/10 優異

Andrew (Vero Beach)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient
於 2024 年 4 月住了 1 晚

10/10 優異

Marcelo

家人同遊, 伴侶同遊, 寵物同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a great time, enjoyed my stay, staff was firendly and efficient
於 2024 年 4 月住了 1 晚
Isabella 於 2024年5月2日的回應
Dear Marcelo,Thank you for your fantastic review! We are thrilled to hear that you had a great time during your stay with us and that you enjoyed the overall experience.Our team takes great pride in providing friendly and efficient service, and we are delighted that you found our staff to be just that. Your kind words are truly appreciated and will be shared with our team members as motivation to continue delivering exceptional service.We look forward to welcoming you back for another enjoyable stay whenever your travels bring you our way again.Warm regards,

10/10 優異

Shawn

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was great. Very polite and helpful. They came up to my room after check in and brought me a complimentary bottle of wine as well.
於 2024 年 4 月住了 1 晚
Emma 於 2024年5月2日的回應
Hi Shawn, Thank you for the positive feedback. We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 優異

David

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved this place. We will be back
於 2024 年 4 月住了 1 晚
Emma 於 2024年5月1日的回應
Thankyou for your positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

6/10 一般

Edie

親子同遊, 多人同遊
讚好:整潔度
不滿:設施服務
It was fine for a one night stay. Rooms are cramped and dated, parking was full so we had to park 6 minutes away which was a real hassle especially because it rained non stop. No room service at all. Front desk staff was nice. Overall decent but wouldn’t stay there again.
於 2024 年 4 月住了 1 晚
Isabella 於 2024年5月2日的回應
Thank you for sharing your feedback with us. We appreciate your kind words about our front desk staff and are glad to hear that you found them nice during your stay.We apologize for any inconvenience you experienced due to the parking situation and the room size. We understand that these factors can significantly impact the overall experience, especially during inclement weather. Your comments about the dated rooms are noted, and we are continually working on improvements to enhance our guests' comfort.Regarding room service, we apologize for any confusion or inconvenience caused. We do offer alternative options for food delivery or recommendations for nearby dining establishments, and we regret if this was not communicated clearly during your stay.We appreciate your feedback as it helps us identify areas for improvement and ensure a more pleasant experience for our future guests. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.Best regards,

10/10 優異

Sungwoo

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and easy to get food
於 2024 年 4 月住了 1 晚
Jaden 於 2024年4月30日的回應
Hi Sungwoo,Thank you for staying with us. We are glad to hear that you had a great time. We hope to see you again next time!

10/10 優異

Twinkle

讚好:整潔度、職員與服務、設施服務和住宿狀況
Best decision to stay here. Close walk to the village and most importantly the staff let us check in earlier. Clean and cozy room! Will definitelt re-book in the future.
於 2024 年 4 月住了 1 晚
Emma 於 2024年4月29日的回應
Thankyou for your positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

8/10 不錯

Simion

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Lovely property in Whistler village. We stayed as family 3 times here and we will be back!
於 2024 年 4 月住了 2 晚
Emma 於 2024年4月29日的回應
Thankyou for your positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 優異

adam

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Emma 於 2024年4月28日的回應
Hi Adam,Thankyou for your positive feedback! We hope to see you back at the Summit Lodge next time your in Whistler.

10/10 優異

Raymond (Surrey)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Miguel 於 2024年4月28日的回應
Thanks a lot Raymond for taking your time and writing a review. We look forward to welcome you again on your next trip to Whistler!

10/10 優異

Marilyn

家人同遊
讚好:整潔度、設施服務和住宿狀況
Very good
於 2024 年 4 月住了 1 晚
Ellie 於 2024年4月26日的回應
Hi Marilyn, Thank you for sharing your positive feedback! We are pleased to hear you had a great stay, we hope to welcome you back again soon.

10/10 優異

Jie

寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love the services provide for dog owners.
於 2024 年 4 月住了 2 晚
Emma 於 2024年4月25日的回應
Hi Jie,Thankyou for your feedback. We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 優異

Avneet

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
LOVE ! AMAZING STAFF
於 2024 年 4 月住了 1 晚
Emma 於 2024年4月22日的回應
Hi Avneet,Thankyou for your positive feedback. We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 優異

Patrick

寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Checkin was a breeze. Room was immaculate, with modern touches. Fridge, stove top, and microwave in room was a nice perk. Close to grocery store if you want to eat in, or go for the awesome tacos across the street. Need a tune before hitting the slopes? Check out Underground tuning right in the lobby!
Emma 於 2024年4月22日的回應
Hi Patrick,Thankyou for the positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in whistler.

10/10 優異

Darcy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Emma 於 2024年4月23日的回應
Hi Darcy!Thankyou for your positive feedback. We are glad you enjoyed your stay and hope to see you back at the Summit Loge next time your in Whistler.

10/10 優異

Natasha

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The customer service here is exceptional! There was a slight issue that came up and the staff were quick, professional, and went above and beyond to ensure that the stay met my needs. I loved that it was pet friendly, the little welcome package for my dog was super thoughtful! As a Vancouver local, we will definitely be coming back here!
於 2024 年 4 月住了 1 晚
Emma 於 2024年4月22日的回應
Thankyou for your positive feedback Natasha. We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler!