After choosing this property from the excellent description (brand new & luxurious), we found out this was not the case. I'm sure at some stage the property was brand new and luxurious but it was not when we arrived. I understand with the Cyclone going through this year that external and wear and tear maintenance would have been put on the back burner and that is fine. But little things like the washing machine not working properly (kept stopping and machine needs to be cleaned out - we have had the exact model in our own home and I recognised the issue straight away, but machine kept getting stuck on spin even though it was not off balance), tv remote not working for the main tv and subsequently no tv remote for the tv in the main bedroom. Fan switches were missing, some of the lights did not work, rangehood was pot luck as to when it worked. The BBQ was our biggest disappointment, there was a notice saying we needed to clean after use, but it was so deteriorated that when we started to clean it, parts of the grill started falling off. The flame would only light up the back of the BBQ so after a couple of tries, we just stopped using it. The bedding was the most uncomfortable I have ever stayed at. I understand that the owner would have bought for longevity, but both ourselves (who prefer a soft bed) and our friends (who like harder mattresses) thought they were extremely hard and had a sore back for the duration of our stay. It is obvious that the owner of this property has not spent any money on maintenance for quite some time. The property is well laid out, in a good location and could be a great holiday home. This is our 4th trip to Hamilton Island and we choose this property as we needed an extra bedroom from our previous trips but we would rather have squished into a 2 bedroom that was better maintained and more comfortable.