標準客房, 2 張加大雙人床 | 書桌、手提電腦工作空間、遮光窗簾/窗簾、熨斗/熨衫板

惠蒂爾洛杉磯溫德姆戴斯酒店的評價

2.5 out of 5
惠蒂爾洛杉磯溫德姆戴斯酒店
14330 Telegraph Rd, Whittier, CA

評價

7.2

不錯

10 分評分,優異;1001 則評價中有 331 則" "
8 分評分,不錯;1001 則評價中有 246 則" "
6 分評分,一般;1001 則評價中有 197 則" "
4 分評分,欠佳;1001 則評價中有 103 則" "
2 分評分,很差;1001 則評價中有 124 則" "

7.2/10 

整潔度

7.6/10 

職員與服務

7.0/10 

設施服務

7.0/10 

住宿狀況

7.2/10 

環保程度

評價

8/10 不錯

Zhou

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 6 月住了 2 晚
Thank you for your review.

4/10 欠佳

shouguo

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
old and dirty room.
not good, dirty carpet in room, smelled somewhere.
於 2017 年 6 月住了 1 晚
Tina 於 2017年6月15日的回應
Dear Guest, Thank you for your feedback. We have notified our maintenance and housekeeping supervisors of your concerns. We hope you will give us another chance and stay with us in the future!

8/10 不錯

Cheng-Lang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice price, breakfast is fine,
General Manager 於 2016年11月28日的回應
Dear Guest, Thank you for your feedback. We do offer best rates in town. We hope to see you gain soon.

6/10 一般

Hao

还不错。
相当不错。

4/10 欠佳

Jose

家人同遊
不滿:整潔度、設施服務和住宿狀況
..
於 2022 年 1 月住了 1 晚

6/10 一般

真實旅客

不滿:整潔度和職員與服務
You get what you paid for
Stayed for the weekend with my partner. We go to the room and it smelled funky. I noticed a lot of stains on the floor and on the laps. Went to check the restroom and same stain on the toilet and shower curtain. The stain was also on the sink. I turned on the AC and the smell got worse and I checked and there was ramen noddles in the vents. The bed was clean so no issue with that.
於 2022 年 1 月住了 2 晚

4/10 欠佳

真實旅客

不滿:整潔度
Not well cleaned.
於 2022 年 1 月住了 1 晚

10/10 優異

Eric

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 1 月住了 1 晚

6/10 一般

Ivan

不滿:職員與服務、設施服務和住宿狀況
The room floor was so dirty I had to throw away my socks afterwards. There was a suspicious guy with a backpack walking around the rear parking lot back and forward looking at the cars and people. Never coming back
於 2022 年 1 月住了 1 晚

6/10 一般

Kimberly

伴侶同遊
讚好:職員與服務
不滿:設施服務
I got the hotel because of the breakfast, I could have went down the street for 30 Dollars cheeper and no breakfast
於 2022 年 1 月住了 1 晚

2/10 很差

Juan (Queen Creek)

伴侶同遊
不滿:整潔度和住宿狀況
Central location to restaurants.
於 2022 年 1 月住了 2 晚

4/10 欠佳

Darrell

不滿:設施服務和住宿狀況
The room was pretty clean but the curtains were old and had holes in them so in the morning I had to roll over to a place where the sun was not shining through
於 2022 年 1 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 1 月住了 1 晚

10/10 優異

Victor

於 2022 年 1 月住了 1 晚

10/10 優異

Kristin

於 2022 年 1 月住了 2 晚
Tina 於 2022年1月22日的回應
Dear Guest, Its wonderful to hear that your stay with was most pleasant. We look forward to serving you again in the near future. Thank you.

10/10 優異

Adelio

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Cleaning is top notch.
於 2022 年 1 月住了 2 晚
Tina 於 2022年1月22日的回應
Dear Guest, We are very happy to hear that your stay with us was most pleasant. Please visit us again soon! Thank you.

6/10 一般

CARLOS ALBERTO

家人同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
El anuncio dice parquing picina y desayuno gratis. El desayuno no existe. Ni siquiera tiene un comedor o lugar donde brindarlo
於 2022 年 1 月住了 5 晚
Tina 於 2022年1月15日的回應
Dear Guest, Due to COVID-19 Surge, and on the advice of the local authority, our breakfast area is closed. We do serve grab and go items at the front desk, and its available upon request. We are sorry for this inconvenience. We hope you will give us another opportunity to serve you better in the future. Thank you.

6/10 一般

Donald

商務旅客
讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
Couldn’t sleep due to a lot of continuous noise at parking lot. Is there a security guard ?
於 2022 年 1 月住了 1 晚
Tina 於 2022年1月15日的回應
Dear Guest, We are sorry to hear that there was noise from the parking lot area. We encourage all our guest to reach out to the front desk so that we can address the noise. We are sorry for this disturbance. We hope you will give us another opportunity to serve you better in the near future. Thank you.

2/10 很差

Leticia

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Fraud
This reservation was booked under fraud pretenses. I did not reserve a room, nor did I stay at your facility. My name is not Leticia
於 2022 年 1 月住了 1 晚
Tina 於 2022年1月11日的回應
Dear Guest, Please reach out to Expedia support. They will be able to assist you with your inquiry. Thank you.

8/10 不錯

Cecilia

家人同遊, 商務旅客
讚好:職員與服務
不滿:整潔度
Staff was great super friendly. The facility does look a little worn and not the cleanest.
於 2022 年 1 月住了 1 晚
Tina 於 2022年1月15日的回應
Dear Guest, We are happy to hear that our staff was most warm and welcoming. We have forwarded your feedback on the upkeep to our housekeeping and maintenance staff so that we can address this immediately. We hope to serve you again in the near future. Thank you.

2/10 很差

Gloria

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
FRAUD
This booking was reserved under fraud pretense. I did NOT reserve a room, nor did I check in. I called and spoke with Matthew who was absolutely NO help and hung up on me.
於 2022 年 1 月住了 2 晚
Tina 於 2022年1月11日的回應
Dear Guest, Please reach out to Expedia support. They will be able to assist you with your inquiry. Thank you.

8/10 不錯

Maria

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
Rude attendant
Attendant was somewhat rude and short! That’s the only thing I did not like about my stay
於 2022 年 1 月住了 3 晚
Tina 於 2022年1月11日的回應
Dear Guest, We are sorry to hear that our staff was not welcoming and friendly. We will use your feedback to improve our service. Thank you for letting us know. We are glad to know that otherwise you stay was pleasant with us. We hope to serve you again in the near future. Thank you.

10/10 優異

Mrs

讚好:整潔度、職員與服務、設施服務和住宿狀況
I have been here a few times but not since the hole pandemic shut down and reopening all the restaurants &hotels this was my first time being in the jacuzzi room 121 it was so nice and relaxing the remodeling of the rooms beautiful and clean clean its so relaxing definitely coming back.
於 2022 年 1 月住了 3 晚
Tina 於 2022年1月11日的回應
Dear Guest, We are happy to welcome you back to Days Inn Whittier! We are very happy to hear that your stay with us was most relaxing and pleasant. We are looking forward to your return visit with us! Thank you/

6/10 一般

Hannah

讚好:職員與服務
The external looked nice but inside the hotel room wasn't the cleanest. It was clear that the building is a little older and not well kept up.
於 2021 年 12 月住了 2 晚
Tina 於 2022年1月7日的回應
Dear Guest, We are sorry to hear that the room cleanliness did not meet your expectation. We have forwarded your feedback to our feedback to our housekeeping team so that we can address this immediately, We hope you will give us another opportunity to serve you better in the near future. Thank you.

4/10 欠佳

Daniel

於 2021 年 12 月住了 1 晚
Tina 於 2022年1月7日的回應
Dear Guest, We are sorry tp hear that your stay with us did not meet your expectation. We will work hard to continue to improve our guest stay and experience. Thank you.

10/10 優異

Adam

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hospitality, friendly staff
於 2021 年 12 月住了 1 晚
Tina 於 2022年1月1日的回應
Dear Guest, Its wonderful to hear that your stay with us was most pleasant, and our staff was warm and welcoming. We look forward to serving you again in the near future. Thank you.

10/10 優異

Adam

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very comfortable and amazing staff
於 2021 年 12 月住了 1 晚
Tina 於 2021年12月25日的回應
Dear Guest, Its so wonderful to hear that you had a most pleasant stay with us, and that our staff was warm and welcoming. Thank you for your review and we look forward to serving you again soon! Happy Holidays!

10/10 優異

Monica

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
5stars to this amazing establishment!
We come here so much and the staff has been absolutely awesome. Very clean and it almost feels like I'm at home. When we stay in hotels...we have never stayed at such a wonderful, hospitable establishment!! Thank you Days in for such an amzinh staff!!!! We'll see u next time. Customers should book a 2 night stay because i always regret not getting two nights smh.
於 2021 年 12 月住了 1 晚
Tina 於 2021年12月25日的回應
Dear Guest, Its so wonderful to hear that your stay with us always pleasant, and our staff is most warm and welcoming. We appreciate your kind words and loyalty. We look forward to serving you again on your next visit with us. Thank you.

2/10 很差

Aurelio

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Unsafe
Was never able to get into room. Attendant was not available after i checked in and came back looking for help as door key was not working. Was approached by two men asking for money. Left soon after and drove to friends house to avoid area and situation. Unsafe, poor service
於 2021 年 12 月住了 1 晚
Tina 於 2021年12月25日的回應
Dear Guest, We are sorry to hear about the inconvenience you experienced during your check-in. Our staff is always available at the front desk. It is possible that our staff stepped away for few minutes to help another guest or take a restroom break. We are sorry for this co-incident. Thank you.

4/10 欠佳

Monica

家人同遊
不滿:整潔度和住宿狀況
The stairwell was filthy. The floor in the room had water_mud residue. Chairs in the room had huge dirty spots. I was tired otherwise I'd wanted a refund to for somewhere else. For the price, I expected more.
於 2021 年 12 月住了 1 晚
Tina 於 2021年12月25日的回應
Dear Guest, We are sorry to hear that the room floor outside and in the room was not clean. We have forwarded your feedback to our housekeeping supervisor so that we can address this immediately. We encourage all our guests to contact our front desk staff for any concerns that they may have with the room, and we will try our best to resolve the issue. We hope you will give us another opportunity to serve you better in the future. Thank you.

10/10 優異

Ahmad

於 2021 年 12 月住了 3 晚
Tina 於 2021年12月25日的回應
Dear Guest, We are very happy to hear that your stay with us was most comfortable and pleasant. Please visit us again soon! Thank you.

10/10 優異

Ron

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚
Tina 於 2021年12月18日的回應
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. Please visit us again soon! Thank you.

10/10 優異

Monica

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚
Tina 於 2021年12月11日的回應
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. We look forward to serving you again in the near future. Thank you.

2/10 很差

Maria

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Pésimo servicio, desde el check inn hasta el check out, mi mamá está en silla de ruedas, hicimos reservación para ello y cuando llegamos nos dijeron que no tenían en planta baja y que teníamos q subirla cargando, incluía desayuno, y no te daban nada, viejo en mal estado, groseros, sin medidas de covid, ninguno de los empleados traía cubrebocas. Te cobran 100 dólares de depósito ( el cuál todavía estoy esperando que me devuelvan) para un lugar q ni siquiera lo vale, Me extraña q el corporativo de Days Inn tenga bajo su franquicia este tipo de hotel.
於 2021 年 12 月住了 2 晚
Tina 於 2021年12月11日的回應
Dear Guest, We are sorry to hear about the inconvenience you experienced during your check-in. We are very sorry that we had no rooms available on the first floor during your check-in. We would definitely help out our guest to make sure that their request is honored. We encourage all our guests to call the property directly, ahead of check-in, if they have any special request, and we will try our best to accommodate it. Please accept our apologies. Thank you.

4/10 欠佳

JoAnn

家人同遊
讚好:整潔度和住宿狀況
不滿:設施服務
Blow dryer in room broke the front desk had no back blow dryers flew into California for a party and my hair was wet after showering so that messed up my night !! And they really didn’t care that the Pio dryer was out?
於 2021 年 12 月住了 1 晚
Tina 於 2021年12月11日的回應
Dear Guest, We are extremely sorry that the hair dryer in the room did not work and our staff did not work hard enough to resolve the issue. We will use your feedback to teach and educate our staff for customer service. Please accept our apologies. Thank you.

10/10 優異

Irma

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lo unico que no me gustó es que el estacionamiento esta muy chico, y los espacios asigados para cada carro estan tan reducidos, que hay algunos que ni siquiera se puede abrir la puerta para bajarse.
於 2021 年 12 月住了 2 晚
Tina 於 2021年12月11日的回應
Dear Guest, We are glad to hear that your stay with us was pleasant. We are sorry for the tight parking spaces. We will work with our guests so that the cars are parked within the strips to allow for the doors to open. Thank you for letting us know.

8/10 不錯

Aimee

讚好:職員與服務、設施服務和住宿狀況
Second time I've stayed here. Really like this spot and reasonably priced
於 2021 年 12 月住了 1 晚
Tina 於 2021年12月11日的回應
Dear Guest, We are very happy to hear that your stay with us was comfortable and pleasant. We look forward to serving you again on your next visit with us. Thank you.

10/10 優異

Stephanie

於 2021 年 12 月住了 3 晚

10/10 優異

Laura

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 3 晚
Tina 於 2021年12月5日的回應
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. Please visit us again soon! Thank you.

6/10 一般

Felix Sanchez

The front office needs to be more attentive . They really do need to start servicing the rooms .
於 2021 年 11 月住了 1 晚
Tina 於 2021年12月5日的回應
Dear Guest, Thank you for your feedback. Due to ongoing concerns about COVD-19, and for the safety of our staff members and our guest, we have limited housekeeping service for our stayover guests. We are looking forward to the future where we can return to normal life. We appreciate your patients during these times. We hope to continue to serve you for your future stays. Thank you.

2/10 很差

Michael P.

不滿:職員與服務
An employee named Das was most disagreeable, loud, belligerent, unhelpful, unkind, unreasonable,...overall Das is not a good person. i may never use a wyndham location agaoin.to be fair, i ended my last contact by calling him an "F....ing Thief" over and over. thats the only time i was loud, rude or unkind only the very end. mike perez
於 2021 年 11 月住了 1 晚
Tina 於 2021年12月4日的回應
Dear Guest, We have told you numerous times that you and your friends must follow our hotel policy during your stay with us (Deposits, ID Check, etc). We are unable to have different policies for different guests. You must follow our hotel policy to stay with us. Our staff works very hard to make sure all our guests have a pleasant stay with us. We will not tolerance verbal abuse or physical threats. Thank you.

2/10 很差

free

不滿:整潔度、職員與服務、設施服務和住宿狀況
The room was filthy. I had to clean it myself when I got there. The floor turned my towel pure black from the filth and the room smelled like marijuana. I will never stay in another Wyndham hotel again. It was one of the worst experiences ever.
於 2021 年 11 月住了 3 晚
Tina 於 2021年12月4日的回應
Dear Guest, We are very sorry to hear that your stay with us did not meet your expectation. We encourage all our guests to immediately contact the front desk with their concerns during the check-in and with the rooms. We will try our best to address them all. Please accept our apologies for your inconvenience. Thank you.

4/10 欠佳

Felix Sanchez

伴侶同遊, 商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
Not really happy with the attention in making sure all amenities were covered
於 2021 年 11 月住了 2 晚
Tina 於 2021年12月4日的回應
Dear Guest, We are sorry to hear that the room amenities were not sufficient. We have forwarded your feedback to our housekeeping supervisor so that we can address this immediately. Thank you for letting us know. We hope you will give us another opportunity to serve you better in the near future. Thank you.

6/10 一般

ANNETTE

家人同遊
不滿:整潔度、住宿狀況和客房舒適度
Dirty hotel
This hotel is super dirty and in a bad area of Whittier. The wall inside the room are filthy and the bathroom too. Roaches!!! Don’t get me started on the roaches…
於 2021 年 11 月住了 1 晚
Tina 於 2021年11月29日的回應
Dear Guest, We are very sorry to hear that the room assigned to you did not meet your expectation. We have forwarded your feedback to our housekeeping and maintenance supervisors so that we can address your concerns immediately. We are located in the beautiful city of Whittier, right across from the Los Angeles County Sheriff Training Academy. We assure you that this is a safe neighborhood. Thank you.

6/10 一般

Dominga

家人同遊, 商務旅客
不滿:整潔度
Bed sheets and comforter could be cleaner to provide a better sleep and assurance...was white stains on comforter and sheets felt dusty...side chair was dirty.
於 2021 年 11 月住了 1 晚
Tina 於 2021年11月29日的回應
Dear Guest, We are sorry that the bedsheets and comforters did not seem fresh. Please be assured that all our linens are laundered daily for the guest comfort. We have forwarded your feedback to our housekeeping supervisor so that we can follow through and address your concerns. We hope you will give us another opportunity to serve you better in the near future. Thank you.

8/10 不錯

Nicolas

讚好:整潔度、職員與服務和客房舒適度
Nothing bad, nothing exciting… worth it
Room is starting to be out dated, could use a remodel however it wasn’t bad. Location was great and if they did remodel I’m sure they could charge more.
於 2021 年 11 月住了 1 晚
Tina 於 2021年11月29日的回應
Dear Guest, We appreciate your feedback, and we are glad to inform you that we are indeed in process of remodeling, all room floorings are replaced with LVT and the furniture will be new Days Inn Dawn line. We hope you will return to enjoy our remodeled rooms! Thank you.

10/10 優異

Oscar (Saint Louis)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
So far everything looks fine
於 2021 年 11 月住了 1 晚
Tina 於 2021年11月29日的回應
Dear Guest, Its wonderful to hear that your stay with us was pleasant. We look forward to serving you again in the near future. Thank you.

8/10 不錯

Jeleel

親子同遊
讚好:住宿狀況
不滿:整潔度
Last minute check in
於 2021 年 11 月住了 3 晚
Tina 於 2021年11月29日的回應
Dear Guest, We are glad to hear that your stay with us was pleasant. Please visit us again in the near future. Thank you.

2/10 很差

William

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Terrible place
Very bad service if you stay one more night there is no room cleaning, the staff and the manager have an aggressive and rude bad character. cleaning in the rooms very bad I do not recommend this place at all
於 2021 年 11 月住了 1 晚
Tina 於 2021年11月19日的回應
Dear Guest, We are sorry to hear that your stay with us did not meet your expectation. We are also sorry to hear that our staff was not helpful and friendly. We will use your feedback to train our staff to provide the best customer service to our guests. It is our goal to have all our guests have the most pleasant stay with us. Please accept our apologies. Thank you.

6/10 一般

真實旅客

不滿:職員與服務
於 2021 年 11 月住了 2 晚
Tina 於 2021年11月19日的回應
Dear Guest, We are glad to hear that your stay with us was comfortable. We hope to serve you again in the near future. Thank you.