維拉酒店 | 熱門維拉住宿限時優惠每晚可低至 HK$732

「Poor communication with guest」

「Good experience compared with Hyatt Place Zurich Airport」

「地點在鄰近火車站，十分方便交通，附近飲食食店也不少。雖鄰近火車站，但安靜，十分好。提供的早餐很好頗豐富。 酒店環境一般，地氈有些污糟。浴室去水不是很好，令洗澡時水有些浸及濺水浴室門。職員態度可以，但弄錯了我們入住的Keycard,導致Keycard失效，我們晚上10：40pm回酒店無法用Keycard開酒店大門（Reception，10pm closed),亦無法乘lift上樓，打酒店電話無人接聽。幸運地有住客出現協助（她用的Keycard陪同我地乘lift上樓）。但幸好Keycard可以入房間！翌日通知職員昨晚問題，回覆是職員弄錯Keycard導致失效！其實問題很嚴重，如果昨晚沒有住客出現及協助，我和家人恐怕要在大堂過夜。事件令人對酒店信心大失！ 」

「The room temperature was a bit warm through out the night despite the AC has been turned on to high speed.」

「The room has NO Air Conditioning, making it extremely uncomfortable to stay in. And I even stayed for four nights! Totally regretting this. In addition, the room cleaners constantly forget to refill things like towels and tissue paper, which we always have to call the reception to get it back. However, if you ignore the above negatives, the breakfast was good with sufficient variety of food. In addition, they have gym and meeting rooms which I did not expect a 3 star hotel to have. Hence, if you...

「這是我第二次住的這家飯店，但也決定從此以後不再來住這一家飯店非常非常的不合格」

「位於Zürich 機場附近到達容易，酒店附近有很多餐廳及超巿購物店鋪，酒店員工非常有善，房內乾淨舒適。」

「Location」

「Everything is lovely good.」

「The staffs are super friendly. I do like their gym, super new and clean. But I have to say the room hygiene was terrible. there was used toilet paper left in the toilet; the towel was moldy. It was so disgusting that I couldn’t use any of them.」