Thank you for sharing this honest review and feedback about our hotel. We hope to someday have another opportunity to host your stay.

We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

It was our privilege to earn your business and we hope to host you again on your next trip.

Guest satisfaction is top priority at our hotel. For that reason we truly appreciate your comments regarding our breakfast and price. I do hope you'll return so that we can surpass your expectations of service and accommodations.

Thank you for taking the time to share your comments. Rest assure we will take measure to fix the issues that you have experienced.

Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We are also happy to hear that you found the location to be convenient for your needs. We look forward to serving you again in the future!

Good Morning Krupal, Thank you so much for taking the time to share your most recent experience here at the hotel. My sincere apologies for any misstep in service that was encountered. I would love to speak with you regarding the nature of the challenge you encountered. Please feel free to reach out to me directly. Once again thank you so much for your feedback as this is by in large the most important information we can receive from our guests.

Good Afternoon Kami, Thank you so much for taking the time to rate the hotel. My sincere apologies as it appears that we missed the mark with some of your service expectations. We would love to hear more regarding these issues. Please feel free to reach out with additional information? Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Afternoon Ta, Thank you so much for taking the time to review your most recent stay with us. We are so pleased to hear that the location and parking exceeded your expectations. My sincere apologies for the misstep in service as it relates to cleanliness and television challenges. I will work personally with our maintenance and housekeeping teams to ensure that these items are addressed. Once again thank you for taking the time to share feedback as it is by in large the most important information we can receive from our guests. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Afternoon Laura, Thank you so much for taking the time to review your most recent stay at the hotel. My sincere apologies for the guest whom were violating our strict non-smoking policy. We have addressed this with the guest. Once again thank you so much for your feedback as this is by in large the most important information we can receive. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Afternoon Carla, Thank you so much for taking the time to share feedback from your most recent stay with us. My sincere apologies for the misstep in service regarding the maintenance request. I will use this as a coaching opportunity for the front desk associates. Once again thank you so much for the feedback as this is by far the most important information we can receive from our guests. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Lisa, Thank you so much for taking the time to share your most recent stay with us! We are so excited to hear that your expectations were exceeded regarding location and our room size. The team and I look forward to welcoming you back very soon! Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Judy, Thank you so much for taking the time to rate the hotel. We are so pleased to hear that your expectations were exceeded. The team and I look forward to welcoming you back very soon. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Sean, Thank you so much for taking the time to rate and review your most recent stay at the hotel. We are pleased to hear that your stay overall was enjoyable and you enjoyed the location. We look forward to welcoming you back to the hotel soon. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Olivia, Thank you so much for taking the time to leave a 10 out of 10 rating on your most recent stay. We are so excited to hear that your expectations were exceeded. We look forward to welcoming you back to Williams, AZ very soon! Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Zhongjian, Thank you so much for taking the time to review your most recent stay with us. My sincere apologies for the misstep in service as it relates to the lack of an elevator. We are going to be renovating the property very soon and you will be excited to know that an elevator is going to be added. In addition currently there is no mask mandate in Williams, AZ. Should those guidelines change we will adhere to them. Once again thank you for your feedback as this is by far the most important information we can receive from our guests. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning, Thank you so much for taking the time to rate the hotel. We are so pleased to hear that your expectations were exceeded. Once again thank you so much for the 10 out of 10 rating. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Margarita, Thank you so much for taking the time to review your most recent stay with us. We are so pleased to hear that your stay was excellent. The team and I look forward to welcoming you back to Williams, AZ in the future. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Stephanie, Thank you so much for taking the time to rate your most recent stay at the hotel. We are so thrilled to hear that your expectations were exceeded during this time. I will be sure to share this with the team, and we look forward to welcoming you back to the hotel very soon! Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Donna, Thank you so much for taking the time to review your most recent stay at the hotel. We are so excited to hear that you enjoyed every bit of your experience. The team and I look forward to welcoming you back to the property very soon! Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Kimberly, Thank you so much for taking the time to share your experience with others. We are so excited to hear that your expectations were exceeded on every level. The team and I look forward to welcoming you back to the hotel very soon! Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Krishna, Thank you so much for taking the time to share your most recent stay at the hotel. My sincere apologies for the misstep in service regarding in room heating unit and hallway scents. I will be addressing both of these concerns with the appropriate departments to see what can be done to resolve these challenges. Thank you so much again for taking the time share this information as it is the most important feedback we can recieve. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Aaron, Thank you so much for taking the time to review your most recent stay with us. My sincere apologies for the misstep in service as it relates to TV service at the hotel. We are currently working to secure a new provider with a better service. This should be in place by January. Once again thank you so much for your feedback as this is by in large the most important information we can receive from our guests. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Evan, Thank you so much for taking the time to review your most recent stay at the hotel. We are over the moon excited to hear that your stay was perfect. I will certainly be sharing this with the team as well. We look forward to welcoming you back to the hotel very soon! Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Evening, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to hear that your expectations were exceeded on every level. The team and I look forward to welcoming you back very soon! Sincerely, Scott Burrell Regional Hotel Manager Ramada by Wyndham Williams/Grand Canyon

Good Evening Octavio, Thank you so much for your review and rating of the hotel. We are so excited to hear that the location exceeded your expectations. The team and I look forward to welcoming you back to the property very soon! Sincerely, Scott Burrell Regional Hotel Manager Ramada by Wyndham Williams/Grand Canyon

Good Evening Christian, Thank you so much for taking the time to review your most recent stay with us at the hotel. We are so grateful for the 5 out of 5 rating thank you for the high praise! The team and I look forward to welcoming you back to the property very soon.

Good Evening Gabriel, Thank you so much for taking the time to share feedback from your most recent stay with us. My sincere apologies for the misstep in service as it relates to noise from the public areas and the absence of room service. I am going to share this with the appropriate departments to ensure that moving forward these challenges are addressed. Once again thank you so much for your feedback as it is crucial to our success. Sincerely, Scott Burrell Regional Hotel Manager Ramada by Wyndham Williams/Grand Canyon

Good Evening Theodore, Thank you so much for taking the time to review your most recent stay with us at the hotel. We are over the moon excited to hear that your expectations were exceeded on every level. The team and I look forward to welcoming you back to the property very soon. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel - Near Grand Canyon

Good Evening Gerardo, Thank you so much for taking the time to share your most recent experience here at the hotel. We are so pleased to receive a perfect 10 out of 10 rating. Thank you so much for the high praise! The team and I look forward to welcoming you back to the hotel very soon. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel - Near Grand Canyon