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最佳西方卡羅萊納州威爾明頓/海灘酒店的評價

2.5 out of 5
最佳西方卡羅萊納州威爾明頓/海灘酒店
5600 Carolina Beach Road, Wilmington, NC

評價

7.6

不錯

10 分評分，優異；740 則評價中有 281 則" "
8 分評分，不錯；740 則評價中有 216 則" "
6 分評分，一般；740 則評價中有 104 則" "
4 分評分，欠佳；740 則評價中有 69 則" "
2 分評分，很差；740 則評價中有 70 則" "

8.0/10 

整潔度

8.4/10 

職員與服務

7.4/10 

設施服務

7.6/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

Alexander

讚好：整潔度、職員與服務、設施服務和住宿狀況
The property and my room seemed renovated. I liked the unique picture decorations showing different parts of the wilmington area. The heat didn't work in the indoor pool. The complimentary breakfast was great value.
於 2024 年 4 月住了 2 晚

10/10 優異

Debra

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Efficient check in. Expected to have to wait since we arrived early but they allowed us to go right to room. Nice room. Pet friendly but no obnoxious pets or barking. Dog run was clean, safe and equipped. Breakfast was nice. Quiet (but was there during week and off season). Easy access to downtown and the river walk. Definitely will stay again.
於 2024 年 4 月住了 2 晚

10/10 優異

Erin

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Liked the heated indoor pool and a decent breakfast. Helpful staff. A couple restaurants to walk to on either side.
於 2024 年 2 月住了 1 晚

2/10 很差

Alex

於 2024 年 4 月住了 1 晚

4/10 欠佳

Alexandria

讚好：職員與服務
不滿：住宿狀況
於 2024 年 4 月住了 1 晚
Khia 於 2024年4月16日的回應
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 不錯

Life Gave A

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Staff was nice
於 2024 年 3 月住了 2 晚

4/10 欠佳

Brandi

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Was disappointed that the hot tub is broken they should really put it on the website and the pool they said was also not heated and cold. The room Didn’t look like it had been cleaned in awhile dust was settled in the toilet was out in a room where the jacuzzi tub also wasn’t working. Blow dryer also didn’t work and the bath tub drained water so couldn’t even enjoy that after a very long day of travel.
於 2024 年 4 月住了 1 晚

10/10 優異

Tiffany

讚好：整潔度
於 2024 年 3 月住了 1 晚

2/10 很差

Nakia

家人同遊
不滿：住宿狀況
The smelled awful and was filthy
於 2024 年 3 月住了 1 晚

10/10 優異

Jamie

讚好：整潔度、職員與服務和住宿狀況
Great staff
於 2024 年 3 月住了 3 晚

10/10 優異

Verna

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved this placed I brought my mom and friend and we had so much fun in the pool in hot tub and I haven’t had the breakfast yet but I’m ready for it
於 2024 年 2 月住了 1 晚

10/10 優異

Hannah

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
Very friendly staff, great indoor pool, local to a lot of stores and restaurants
於 2024 年 2 月住了 1 晚

8/10 不錯

Christian

多人同遊
讚好：職員與服務
不滿：住宿狀況
💁
於 2024 年 1 月住了 1 晚

2/10 很差

Marisa

親子同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
I was told o couldn’t check in because I’m a local. The front desk denied my daughter and I when we were there to celebrate her 6th birthday and wanting to use the pool. If I pay for a stay that should be enough. At first we left and as my daughter is crying hysterical because she’s been waiting weeks for this day I had to go back in and give it one more try. Then the front desk said, ooh the only way we rent to locals is a $250 deposit….. understandable but WHY DIDNT SHE TELL ME THAT TO BEGIN WITH?! By far the most frustrating hotel experience I have ever had.
於 2024 年 1 月住了 1 晚

8/10 不錯

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Enjoyed the getaway trip in the jetted tub room. Was able to just relax in peace.
於 2024 年 1 月住了 1 晚

8/10 不錯

Jim

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel. Lot of places close by to eat, shop and drink
於 2024 年 1 月住了 1 晚

10/10 優異

Matthew

讚好：整潔度、職員與服務和住宿狀況
The young lady at the front desk was very friendly and helpful!!
於 2024 年 1 月住了 1 晚

4/10 欠佳

Dilia

親子同遊
不滿：整潔度和職員與服務
Bad service
於 2023 年 11 月住了 1 晚

10/10 優異

Rosemary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

6/10 一般

Andrew

家人同遊
讚好：職員與服務
The property was convenient to my sons home. The room was big enough but just did not smell quite fresh. There was a roach carcasse behind the door in bathroom.
於 2023 年 11 月住了 2 晚

4/10 欠佳

James

不滿：整潔度、職員與服務和住宿狀況
Poor and unsatisfied stay at this Hitel
Had impossible time trying to change rooms for upgrade. 2 days later got the upgrade to bigger bed and the room had recently “ supposedly “ been exterminated but I ended up killing 3 cockroaches in the night time hours. Manager of property was no help whats so ever. Will not be using Best Western plus again
於 2023 年 11 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Our choice when we visit Wilmington
The property and room was clean, always is. There was a stale smell in the room, never had that before. Staff is always friendly and helpful.
於 2023 年 11 月住了 2 晚

2/10 很差

Sophie

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Grossed Out
The front desk people were very friendly and great to work with. My issue was the cleanliness of the room. Upon check in, they make you sign a document committing to not staining furniture, towels, break furniture, leave large amounts of trash etc. They charge your credit card a fee for incidentals. I walked in the room to find the couch like it was in the picture. I wouldn’t have sat on that couch even with a hazmat suit on. That is just completely unacceptable to charge for a room in that condition. As a result, I wiped down every counter and surface in the room (to include bathroom), which wasn’t better. Luckily I had Lysol wipes and spray with me. In hind sight, I should’ve asked for a refund and stayed somewhere else. I’ve stayed in a lot of hotels and this one was by far the worst in terms of cleanliness. The front desk rep was great to work with to make sure the incidentals fee was credited to my credit card. I explained to her that they should not ask their customers to sign off on things that are already wrong in the room, and to expect people to stay in a room like this is unacceptable.
Couch in the room
於 2023 年 11 月住了 1 晚

8/10 不錯

Melissa

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

Haley

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a great hotel , very nice and clean and the breakfast was amazing
於 2023 年 10 月住了 1 晚

8/10 不錯

judith

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

6/10 一般

Nicole

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
I booked the hotel so I could use the hot tub and exercise room. the hot tub was downright disgusting. The exercise room was barely usable. Treadmill not plugged in, elliptical made a clunking sound with each rotation.
於 2023 年 10 月住了 3 晚

2/10 很差

Dustin

不滿：整潔度
於 2023 年 10 月住了 2 晚

10/10 優異

wienda

親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
nice and clean hotel will stay there again
於 2023 年 10 月住了 2 晚

8/10 不錯

Kyle

讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable place. Hot tub was fine. Comfortable bed.
於 2023 年 10 月住了 1 晚

10/10 優異

Becky

讚好：整潔度、職員與服務和住宿狀況
Hotel hostess went out of her way to help us.
於 2023 年 10 月住了 1 晚

2/10 很差

Jerry

於 2023 年 10 月住了 1 晚

8/10 不錯

Jessica

讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked the distance from the beach (10 minutes), the great breakfast and clean rooms. The check I. And out process felt a little too long because of an issue with the machines, and the hot tub doesn’t really seem clean but I would stay here again because the staff was friendly and the it was safe and convenient.
於 2023 年 9 月住了 1 晚

10/10 優異

Phillip

讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was very spacious we loved it!
於 2023 年 9 月住了 2 晚

6/10 一般

Colton

親子同遊
讚好：職員與服務和設施服務
不滿：整潔度
The air conditioner leaked in our first room. The woman at the front desk was really nice and was able to get us into another room for no additional cost. The second room was bigger but it had an out of order hot tub in it and the room smelled musty, possibly from previous water damage from the out of order hot tub. I was able to get some spray from maintenance to help mask the smell a little bit but still got a headache. Overall it was a place to stay for the night and it wasn’t so bad, but could’ve been better too.
於 2023 年 7 月住了 1 晚

10/10 優異

Donna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯

Oby

讚好：整潔度、職員與服務和住宿狀況
Nice area, good breakfast, Good customer service, room need a little bit more attention on cleaning.
於 2023 年 9 月住了 1 晚

8/10 不錯

Alta

讚好：整潔度、職員與服務和住宿狀況
Room was clean, staff was really nice and the bed was comfortable.
於 2023 年 9 月住了 1 晚

4/10 欠佳

RONALD

不滿：設施服務和住宿狀況
Room was musty and difficult internet connections
於 2023 年 9 月住了 1 晚

10/10 優異

Evelyn

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Always great!
Consistently meets our expectations. Always clean and comfortable.
於 2023 年 9 月住了 2 晚

4/10 欠佳

NEILL (Greensboro)

不滿：整潔度和住宿狀況
This property is an unkempt, unsanitary place. I would never recommend this property.
於 2023 年 9 月住了 1 晚

2/10 很差

Jewel

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
We had roaches in our room. Staff was awesome with helping us with situation
於 2023 年 8 月住了 1 晚

2/10 很差

Nancy (Goodyear)

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Needs to be updated

8/10 不錯

Christopher

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚

6/10 一般

christopher

讚好：職員與服務
不滿：整潔度
The smell of damp and mould is very strong, overpowering. A health hazard? Miss Vanessa and team are very good, very helpful.
於 2023 年 8 月住了 4 晚

10/10 優異

Steven

讚好：整潔度、職員與服務和住宿狀況
The property was clean, staff were friendly and it was very convenient to shopping.
於 2023 年 8 月住了 3 晚

8/10 不錯

Vikki

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff is excellent! The manager, Vanessa is top teir!!
於 2023 年 8 月住了 2 晚

10/10 優異

David

於 2023 年 8 月住了 3 晚

8/10 不錯

Faye

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was a spur of the moment trip and was fortunate to get this property. It was clean and the bed was only a full size bed but comfortable, although I was thinking we were suppose to have a queen size bed.I did not like the smell and seemed to be very humid.
於 2023 年 8 月住了 2 晚