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威爾明頓梅費爾萬豪春季山丘套房酒店的評價

3 out of 5
威爾明頓梅費爾萬豪春季山丘套房酒店
1014 Ashes Dr, Wilmington, NC

評價

9.2

卓越

10 分評分，優異；1000 則評價中有 723 則" "
8 分評分，不錯；1000 則評價中有 196 則" "
6 分評分，一般；1000 則評價中有 44 則" "
4 分評分，欠佳；1000 則評價中有 14 則" "
2 分評分，很差；1000 則評價中有 23 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

David

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean
於 2024 年 5 月住了 1 晚
David 於 2024年5月14日的回應
Thank youSafe travels

6/10 一般

Kristine

於 2024 年 5 月住了 3 晚
David 於 2024年5月14日的回應
Thank you for your response

10/10 優異

Nancy

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
David 於 2024年5月6日的回應
Thank you

2/10 很差

Madeline

不滿：整潔度、職員與服務、設施服務和住宿狀況
I’m disappointed with Expedia. I made arrangements to attend the hotel property and North Carolina. For a price of $109 per day. I was only going for the weekend. Expedia I made arrangements for me a month ahead of time instead of the month and date I requested. The cost for me to stay became double. Stood at only offers room service for making the bed cleaning the bathroom vacuuming every other day. As well as towels. There are no amenities in the room they gave you shampoo, conditioner, and soap. No glasses they claimed they do a lot but they do less. The coffee pot look like a children’s coffee pot, it would be impossible to handle. The only thing I could say about the hotel the breakfast brunch was good and staff members were nice. For the amount of money I had to paid due to Expedia. I would never use them again nor would I ever use this hotel again. It’s not cheap people, but Expedia makes you believe it is and then makes you feel you made the mistake with the booking and to see that you paid double for the hotel when you attend.
於 2024 年 4 月住了 2 晚
David 於 2024年4月30日的回應
My apologies about your experience with Expedia.Prices do vary by dates and day of the weekHope to see you againSafe travels

2/10 很差

karina

於 2024 年 2 月住了 1 晚
David - Admin Assistant 於 2024年5月18日的回應
Our apoligies

8/10 不錯

George

家人同遊
讚好：整潔度
不滿：設施服務
Several things (ice machine, computers, etc) were always out-of-order. We were not informed that housekeeping visits only every other day (not fun when you get back to your room at the end of the day and the place is just the way you left it). Complimentary coffee in lobby was ONLY available on Sundays. Parking was either $30 at hotel or 2-hour meters in neighborhood.
於 2024 年 4 月住了 2 晚
David - Admin Assistant 於 2024年4月27日的回應
Thank you for your review of the Springhill Suites Wilmington Mayfaire.I have a few questions.We offer free coffee each day from about 6am through breakfast. Additionaly, we dont have any paid parking around the hotel or meters so i am confused by who you might have paid. Look forward to your next stay. Safe travels.

8/10 不錯

Amelia

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay
於 2024 年 4 月住了 2 晚
David 於 2024年4月27日的回應
Thank you

10/10 優異

Portia (Wilmington)

於 2024 年 4 月住了 1 晚
David - Admin Assistant 於 2024年5月15日的回應
Thank you

6/10 一般

elizabeth

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Property seem run down need of a make over. Rugs need a shampoo walls need paint job. Bed is uncomfortable and breakfast is average. Best part is the location walkable to many restaurants and drive to Wrightville beach is around 20 minutes Overall rating is a 3.
於 2024 年 4 月住了 3 晚
david 於 2024年4月20日的回應
Thank you for the feedback and we will address the issues you had.Safe travels.

10/10 優異

Mariciel (Babylon)

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
It new and clean. Thank you.
於 2024 年 4 月住了 1 晚
David - Admin Assistant 於 2024年4月18日的回應
Thank you!We hope to see you again tn the futureSafe Travels

10/10 優異

Liz (Carlsbad)

讚好：設施服務和住宿狀況
Great property. Awesome staff. After a flight delay, we arrived at 12;45am! Greeted by Gage at reception with a smile! Definitely recommend this hotel if staying in Wilmington. 15 minutes from airport.
於 2024 年 4 月住了 1 晚
David 於 2024年4月11日的回應
Thank youSafe travels and we look forward to seeing you again soon!

10/10 優異

Brenda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff nice and friendly.
於 2024 年 4 月住了 2 晚
David 於 2024年4月11日的回應
Thank youSafe travels

2/10 很差

Ginger (Greensboro)

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Construction going on next door with workers wondering around inside the hotel loud noises all night long wish I had stayed somewhere else
於 2024 年 4 月住了 1 晚
David - Admin Assistant 於 2024年4月5日的回應
Our apoligies

10/10 優異

Carmel

-
於 2024 年 3 月住了 4 晚
David 於 2024年4月4日的回應
Thank you

10/10 優異

Tosca

讚好：整潔度、職員與服務、設施服務和住宿狀況
Really appreciated my time there. Staff was great!
於 2024 年 2 月住了 1 晚
David - Admin Assistant 於 2024年4月1日的回應
Thank you.Please join us again on your next stay in Wilmington.

10/10 優異

Theresa

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
We had an amazing Spring break in a beautiful hotel!
於 2024 年 3 月住了 3 晚
David 於 2024年3月28日的回應
Thank you! We look forward to seeing you on your next trip to Wilmington.

10/10 優異

Bryant

於 2024 年 3 月住了 1 晚
David 於 2024年4月16日的回應
Thank you

10/10 優異

Fred (Williston Park)

讚好：整潔度、職員與服務和住宿狀況
"
於 2024 年 3 月住了 1 晚
David 於 2024年4月11日的回應
Thank youSafe travels

10/10 優異

Robert

於 2024 年 3 月住了 2 晚
David 於 2024年4月11日的回應
Thank youSafe travels

10/10 優異

MARC

讚好：整潔度
於 2024 年 3 月住了 1 晚
David - Admin Assistant 於 2024年3月22日的回應
Thank you!

8/10 不錯

Felicia

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff showed care and concern when I feel in the lobby area going to the restroom and bruised my elbow. The wet floor sign was up. I didn't think I would fall.Other than that, my stay was fine.
於 2024 年 3 月住了 2 晚
David - Admin Assistant 於 2024年3月16日的回應
Glad to hear you are better! We hope you will return to see on your next trip to Wilmington.Safe travels

10/10 優異

Destiny

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel staff was amazing!
於 2024 年 3 月住了 1 晚
David - Admin Assistant 於 2024年3月12日的回應
Thank you!We look forward to your next visit

2/10 很差

Nadiya

商務旅客
讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
My room was dirty.
於 2024 年 3 月住了 1 晚
David - Admin Assistant 於 2024年3月9日的回應
Our apoligies!We will address this with the proper department.

8/10 不錯

Gregory

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, relatively new build, convenient location, nice staff, spacious rooms.
於 2024 年 2 月住了 2 晚
David 於 2024年3月1日的回應
Thank you for the feedback!We hope to see you again soon!

10/10 優異

James

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location.
於 2024 年 2 月住了 2 晚
David 於 2024年2月26日的回應
Thank you for feedback

8/10 不錯

Richard (Oakland)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Close to where I needed to be.
於 2024 年 2 月住了 1 晚
David - Admin Assistant 於 2024年2月21日的回應
Thank you.We look forward to your next stay

2/10 很差

Lewis

不滿：職員與服務
Scam
Took extra money off my card and was told he would be returned and never got it
於 2024 年 2 月住了 1 晚
David - Admin Assistant 於 2024年2月20日的回應
We authorized an incidental charge of 20 per night if your stayI apologize that may not have been explained betterIf no charges were made to your room they are released at check outDepending on your bank it can take 3-5 business days

10/10 優異

Larry

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
the hotel is great and the surrounding area is quiet. But there it is not particularly unique.
於 2024 年 2 月住了 8 晚
David 於 2024年2月19日的回應
Thank youSafe travels

8/10 不錯

Twentis

讚好：整潔度、職員與服務和住宿狀況
Great property! Everyone was very nice. Had a nice bar, clean rooms. The Breakfast was great also.
於 2024 年 2 月住了 1 晚
David 於 2024年2月19日的回應
Thank you for the reviewSafe Travels

10/10 優異

Paul

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I always pick this hotel beyond any others in the surrounding area. Always consistent and always fantastic.
於 2024 年 2 月住了 2 晚
David 於 2024年2月11日的回應
Thank you for your kind wordsLooking forward to seeing you again soon

10/10 優異

natalie

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Go to Hotel
I always have a nice stay here. It is easy to check in, it is close to the planet fitness and my work. It is quiet, it is clean. It is near many decent restaurants. This is my go to spot when I come to Wilmington.
於 2024 年 2 月住了 2 晚
David 於 2024年2月7日的回應
Thank you for the feedback Looking forward to your next stay

10/10 優異

Cyrena

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice!
於 2024 年 2 月住了 1 晚
David 於 2024年2月5日的回應
Thank you.Hope you will visit us again soon!

10/10 優異

Andromeda (Peachtree Corners)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was nice. Breakfast was great. Wilmington is a beautiful city.
於 2023 年 12 月住了 2 晚
David 於 2024年1月31日的回應
Thank youWe look forward to your return

10/10 優異

Graylen

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great service and very nice people.
於 2024 年 1 月住了 2 晚
David 於 2024年1月31日的回應
Thank you for the feedback

6/10 一般

Brooke

伴侶同遊
於 2024 年 1 月住了 2 晚
David 於 2024年1月31日的回應
Thank you

8/10 不錯

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
why do hotels put kids on the top floor???????
When I first made my reservation, I ask for a room on the very top level, but didn't get it. My wife and I had to deal with children running at night over our room. I mentioned it to the front desk clerk the next morning but nothing changed. Again we had to deal with it again the following night. I was very, very displeased, and my wife and I did not get any rest that weekend.
於 2024 年 1 月住了 3 晚
David 於 2024年1月31日的回應
We do our best to complete all a guest requestMy apologies we did not with youThank you for the feedback

6/10 一般

Kristen

於 2024 年 1 月住了 4 晚
David 於 2024年1月18日的回應
Thank you for the feedback

10/10 優異

april

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
David 於 2024年1月12日的回應
Thank you

10/10 優異

Michael

於 2024 年 1 月住了 1 晚
David 於 2024年1月18日的回應
Thank you for the feedback

10/10 優異

Gregg

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
David 於 2024年1月12日的回應
Thank you

10/10 優異

Karla (Boise)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Front desk staff awesome. Room was nice. Killed a few bugs in the room desk area.
於 2023 年 12 月住了 1 晚
David 於 2024年1月12日的回應
Thank you for the feedback

10/10 優異

Nicholas

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff and clean modern rooms...
於 2023 年 12 月住了 1 晚
david 於 2024年1月4日的回應
Thank yiu

10/10 優異

Gregg

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
David 於 2024年1月4日的回應
We appreciate the feedback

10/10 優異

Paul

於 2023 年 12 月住了 1 晚
David 於 2024年1月4日的回應
Thank tou

10/10 優異

Marta

家人同遊
於 2023 年 12 月住了 2 晚
David Admin assistant 於 2023年12月10日的回應
Thank you

10/10 優異

Shaterricka

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Choice to stay
The hotel was clean and comfortable. I like that it had anytime check in and late check out at no charge. I would definitely stay here again.
於 2023 年 12 月住了 1 晚
David Admin Assistant 於 2023年12月10日的回應
Thank you for the feedback We look forward to your next visit

8/10 不錯

Brett (Cedar Point)

於 2023 年 12 月住了 1 晚
David Admin Assistant 於 2023年12月10日的回應
Thank you

10/10 優異

Dailyn (York)

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was clean and had a lot of room space.. I was there for work and they let me check out at 1 pm
於 2023 年 12 月住了 1 晚
David - Admin Assistant 於 2023年12月5日的回應
Thank you for the feedback!We look forward to you visiting us again soon. Safe travels

10/10 優異

christina

於 2023 年 11 月住了 2 晚
David 於 2024年1月12日的回應
Thank you

6/10 一般

Beverly

伴侶同遊
讚好：職員與服務
We arrived early and I was happy because they were able to check us in early but the room they gave us was dirty. Trash, unmade beds, soiled towels and the bathroom was bad. They found us another room quickly. Coffee is not available unless you use the coffee maker in the room. There was a wedding party and they took the hotel over. The hotel should have used the conference room for the group for breakfast because they took over the entire eating area and didn't leave because they were socializing. It was extremely chaotic. First time at this hotel and not quite what I expected.
於 2023 年 11 月住了 2 晚
David 於 2023年11月28日的回應
Our apologies.