Thank you for your positive review. I'm glad to see that you had an enjoyable stay.We look forward to serving you in the future. Safe travels!
10/10 優異
Kelleigh
2024年5月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very comfortable accommodations.
Kelleigh
於 2024 年 5 月住了 1 晚
10/10 優異
Machell
伴侶同遊
2024年5月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were there because of a death in our family. Jacqueline was very helpful in accommodating us with my 85 year old mother. Our stay was wonderful! We will stay with you again.
Thank you!
Machell
於 2024 年 5 月住了 1 晚
Brandon, Front Office Manager 於 2024年5月28日的回應
Thank you for your wonderful review.I am very glad to see that our staff was helpful and accommodating. I will definitely make Jackie aware of the positive experience that she provided. We look forward to seeing you again. Safe travels!
8/10 不錯
Xiaofan
伴侶同遊
2024年5月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Over all a nice place to stay. Very helpful stuff members and decent continental breakfast. Room is clean except the drainage in the shower didn’t work well. Water didn’t get drained 3 minutes after shutting the shower.
Xiaofan
於 2024 年 5 月住了 1 晚
Brandon, Front Office Manager 於 2024年5月28日的回應
Thank you for your review. I'm glad to see that you were pleased with our complimentary breakfast, along with the helpfulness of our staff.Thank you for making us aware of the issue with our shower drain. Our maintenance staff will address that immediately. We hope to serve you again in the future. Safe travels!
6/10 一般
Shannon
2024年5月25日
讚好:整潔度、職員與服務和住宿狀況
Shannon
於 2024 年 5 月住了 2 晚
Brandon, Front Office Manager 於 2024年5月28日的回應
Thank you for your review.Was there anything that we could've done to improve your experience?We hope to serve you again in the future. Safe travels!
10/10 優異
Ruby
2024年5月19日
讚好:整潔度、職員與服務和住宿狀況
All was great!
Ruby
於 2024 年 5 月住了 2 晚
Patti 於 2024年5月20日的回應
Thank you for your amazing review, it means so much to my staff and I that you enjoyed your stay and took the time to provide us with your fantastic feedback. We truly are appreciative and hope to be of service to you again. Safe travels!
8/10 不錯
David
2024年5月19日
讚好:整潔度
David
於 2024 年 5 月住了 1 晚
Patti 於 2024年5月20日的回應
Thank you for taking the time to provide us with your feedback. We continually strive to provide the best customer experience and certainly enjoy receiving positive feedback such as yours.
10/10 優異
Connie
2024年5月16日
讚好:整潔度、職員與服務和住宿狀況
Connie
於 2024 年 5 月住了 1 晚
Patti 於 2024年5月20日的回應
Thank you so much for the fabulous review. We love hearing how much our guests enjoy their stays with us. We appreciate you taking the time to let us know! Safe Travels and we hope to have you back with us again.
10/10 優異
Anthony
2024年5月12日
讚好:整潔度、職員與服務和住宿狀況
Anthony
於 2024 年 5 月住了 2 晚
Patti 於 2024年5月20日的回應
Thank you so much for the fabulous review. We love hearing how much our guests enjoy their stays with us. We appreciate you taking the time to let us know! Safe Travels and we hope to have you back with us again.
10/10 優異
Bobby
2024年5月11日
Bobby
於 2024 年 4 月住了 1 晚
Brandon, Front Office Manager 於 2024年5月13日的回應
Thank you for your positive review.I'm glad to see that you had an enjoyable stay.We hope to see you again in the future. Safe travels!
10/10 優異
Robin D.
2024年5月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I wanted something close to the beach that was affordable. I looked at 5 different hotels that were a lot cheaper but had bad reviews.This place was great! Jacqueline at the front desk was so so kind and helpful. I highly recommend this place.
Robin D.
於 2024 年 5 月住了 2 晚
Brandon, Front Office Manager 於 2024年5月12日的回應
Thank you for your wonderful review.Jackie is a great example of how we strive to provide the best customer experience possible. We also strive to make our hotel a home away from home.We look forward to serving you in the future. Safe travels!
8/10 不錯
Lisa
2024年5月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Super comfortable bed and clean room. The breakfast was lackluster.
Lisa
於 2024 年 5 月住了 1 晚
Brandon-Front Office Manager 於 2024年5月10日的回應
Thank you for your review.I'm glad to see that you were satisfied with the quality of your mattress. We hope to see you again. Safe travels!
10/10 優異
Marguaretta
2024年5月6日
讚好:整潔度和職員與服務
Pool was not open and told it was when made the reservation.
Marguaretta
於 2024 年 5 月住了 3 晚
Brandon-Front Office Manager 於 2024年5月10日的回應
Thank you for your feedback.I'm sorry for the miscommunication. If you call the hotel directly instead of a 3rd party, you will be given correct information about our property. I do apologize for the inconvenience.Thank you again for your review. Safe travels!
10/10 優異
Wendy
多人同遊
2024年4月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a great stay here.
Wendy
於 2024 年 4 月住了 2 晚
Brandon-Front Office Manager 於 2024年5月10日的回應
Thank you for your positive review.I'm glad to see that you had an enjoyable stay.We look forward to serving you in the future. Safe travels!
10/10 優異
Christine
2024年4月28日
Christine
於 2024 年 4 月住了 1 晚
Patti 於 2024年5月20日的回應
Thank you for taking the time to share your experience on your recent stay. We are thrilled you enjoyed your time with us and appreciate your wonderful review. Be well and safe travels.
10/10 優異
michael
2024年4月28日
讚好:整潔度、職員與服務和住宿狀況
michael
於 2024 年 4 月住了 1 晚
Brandon-Front Office Manager 於 2024年5月10日的回應
Thank you for your positive review.I'm glad to see that you had an enjoyable stay.We look forward to serving you in the future. Safe travels!
2/10 很差
Brianne
家人同遊
2024年4月28日
不滿:設施服務
Staff not friendly. Bad experience
Brianne
於 2024 年 4 月住了 1 晚
Brandon, Front Office Manager 於 2024年5月10日的回應
Thank you for taking the time to tell us about your experience at Wingate by Wyndham Wilmington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about the miscommunication with one of our staff members. If our night auditor would have noticed you leave the property, he would have let you in without question. He was not intending to be rude or inconvenience you in anyway. He was following protocol to ensure the safety our guests and the staff.Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
10/10 優異
Abraham
2024年4月27日
讚好:整潔度、職員與服務和住宿狀況
Receptionist was nice during check in!
Abraham
於 2024 年 4 月住了 1 晚
Brandon, Front Office Manager 於 2024年5月8日的回應
Thank you for your positive review.I'm glad to see that you were satisfied with our friendly and accommodating staff.We look forward to serving you in the future. Safe travels!
Thank you for your positive review. We look forward to serving you in the future!
4/10 欠佳
bruno (new orleans)
多人同遊
2024年4月25日
不滿:設施服務
Terrible staff
bruno
於 2024 年 4 月住了 1 晚
Patti 於 2024年4月25日的回應
We try to accommodate all our guests. Unfortunately, we are unable to give you a receipt when you pay Expedia for your room. I was trying to explain why we could not give you a receipt for your room charges. There are two ways to book through Expedia, pay at property or pay Expedia. When you pay Expedia, we are not allowed to give a receipt for room charges. Please reach out to Expedia for further explanation. Again, I apologize for any confusing. Safe Travels.
10/10 優異
David
2024年4月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Check in was very friendly. The room was clean and the bed was comfy, just what it needed for 1 night's rest while passing through
David
於 2024 年 4 月住了 1 晚
Brandon, Front Office Manager 於 2024年4月26日的回應
Thank you for your wonderful review.I'm happy to see that you had a pleasant overnight stay.We hope to serve you again. Safe travels!
10/10 優異
Shawn
家人同遊
2024年4月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice
Shawn
於 2024 年 4 月住了 1 晚
Brandon Raber- Front Office Manager 於 2024年4月26日的回應
Thank you for your positive review. I'm happy to see that you enjoyed your stay.We look forward to serving you in the future! Safe travels!
Thank you for your positive review. We look forward to serving you in the future!
10/10 優異
Raylon
伴侶同遊
2024年4月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was very clean. Check in was a breeze. Staff very friendly.
Raylon
於 2024 年 4 月住了 2 晚
Brandon, Front Office Manager 於 2024年4月26日的回應
Thank you for your positive feedback.Providing the best quality customer service is a top priority of ours.We hope to see you again. Safe travels!
8/10 不錯
Michelle
家人同遊
2024年4月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to UNCW. Nice accommodations for an overnight visit.
Michelle
於 2024 年 4 月住了 1 晚
Brandon, Front Office Manager 於 2024年5月8日的回應
Thank you for your positive review.I'm glad to see that you had an enjoyable stay.We look forward to serving you in the future. Safe travels!
8/10 不錯
Cesar (Pacoima)
2024年4月21日
Cesar
於 2024 年 4 月住了 1 晚
Brandon, Front Office Manager 於 2024年5月12日的回應
Thank you for your positive review. I'm glad to see that you had a great stay.We look forward to serving you in the future. Safe travels!
10/10 優異
Patrick
2024年4月21日
讚好:整潔度、職員與服務和住宿狀況
Nice quiet room, comfortable and affordable. 10/10 would recommend
Patrick
於 2024 年 4 月住了 1 晚
Brandon, Front Office Manager 於 2024年4月26日的回應
We greatly appreciate your fantastic feedback.I'm glad to hear that you were pleased with the quality of your room.Safe travels and we look forward to seeing you again!
10/10 優異
DeShaun
伴侶同遊
2024年4月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service from the staff regardless of who was at the desk!
DeShaun
於 2024 年 4 月住了 2 晚
Brandon Raber, Front Office Manager 於 2024年4月26日的回應
We appreciate your kind words.I'm glad to see that you were pleased with friendly and helpful staff.We look forward to serving you in the future. Safe travels!
8/10 不錯
Jennifer
2024年4月17日
讚好:職員與服務、設施服務和住宿狀況
The staff was polite and helpful
Jennifer
於 2024 年 4 月住了 3 晚
Brandon, Front Office Manager 於 2024年4月26日的回應
Thank you for your positive feedback.Providing friendly and helpful service is top priority of this property.We look forward to serving you again. Safe travels!
10/10 優異
Lisa
2024年4月17日
Lisa
於 2024 年 4 月住了 2 晚
Brandon-Front Office Manager 於 2024年5月10日的回應
Thank you for your review.I'm glad to see that you had an enjoyable stay.We hope to see you again. Safe travels!
10/10 優異
Patti
商務旅客
2024年4月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were friendly and welcoming. All staff is amazing!
Patti
於 2024 年 4 月住了 1 晚
Brandon, Front Office Manager 於 2024年4月26日的回應
We greatly appreciate your kind words.I'm happy to see that you found our staff to be friendly and welcoming.We'll see you on your future visit to Wilmington. Safe travels!
6/10 一般
Shari
伴侶同遊
2024年4月15日
讚好:整潔度、職員與服務和住宿狀況
Friendly staff and clean, comfortable room.
Shari
於 2024 年 4 月住了 2 晚
Brandon Raber- Front Office Manager 於 2024年4月26日的回應
Thank you for your review.I'm glad to see that you found your room to be clean and comfortable.Was there anything that we could've done to improve your stay?We hope to serve you again. Safe travels!
Thank you for your wonderful review.I'm pleased see that you were satisfied with the cleanliness of your room.We hope to serve you again in the future. Safe travels!
Thank you for your positive review. I'm glad to see that you had an enjoyable stay.We look forward to serving you in the future! Safe travels!
10/10 優異
Christopher
2024年4月13日
讚好:整潔度、職員與服務和住宿狀況
Christopher
於 2024 年 4 月住了 1 晚
Brandon-Front Office Manager 於 2024年4月26日的回應
Thank you for your positive review. I'm glad to see that you had a pleasant stay.We look forward to serving you in the future. Safe travels!
10/10 優異
John
2024年4月12日
讚好:整潔度、職員與服務和住宿狀況
Excellent location and easy access, very nice place to stay at
John
於 2024 年 4 月住了 5 晚
Brandon, Front Office Manager 於 2024年4月13日的回應
We appreciate your positive review.I'm glad to see that you were pleased with the location of our property.We look forward to serving you in the future. Safe travels!
10/10 優異
Stephen
2024年4月8日
讚好:整潔度、職員與服務和住宿狀況
Stephen
於 2024 年 4 月住了 1 晚
Brandon, Front Office Manager 於 2024年4月13日的回應
Thank you for your positive review.I'm glad to see that you had an enjoyable stay.We look forward to serving you in the future. Safe travels!!
8/10 不錯
Brandy (Lithonia)
伴侶同遊
2024年4月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice for a quick getaway
Brandy
於 2024 年 4 月住了 2 晚
Brandon, Front Office Manager 於 2024年4月8日的回應
Thank you for your positive feedback. We look forward to serving you in the future. Safe travels!
10/10 優異
James
2024年4月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
No comment
James
於 2024 年 4 月住了 1 晚
Brandon, Front Office Manager 於 2024年4月8日的回應
Thank you for your wonderful review.We look forward to serving you in the future. Safe travels!
8/10 不錯
Rebecca
2024年4月5日
Property is in a good location. It was clean and the front desk staff was helpful. We would stay again.
Rebecca
於 2024 年 4 月住了 1 晚
Brandon, Front Office Manager 於 2024年4月8日的回應
Thank you for your positive review.We look forward to serving you in the future. Safe travels!
8/10 不錯
derwin
2024年4月5日
讚好:整潔度、職員與服務和住宿狀況
derwin
於 2024 年 3 月住了 1 晚
Brandon, Front Office Manager 於 2024年4月8日的回應
Thank you for your positive review.I'm glad to see that you enjoyed your stay.We look forward to serving you in the future. Safe travels!
Thank you for your feedback.Was there anything that we could've done to improve your stay?We appreciate your review and hope to see you again. Safe travels!
10/10 優異
Aby
伴侶同遊
2024年3月26日
讚好:整潔度、職員與服務和住宿狀況
Most affordable and clean place to stay in.
Aby
於 2024 年 3 月住了 3 晚
Brandon, Front Office Manager 於 2024年3月27日的回應
Thank you for your positive review.I'm glad to see that you had an enjoyable stay.We look forward to serving you in the future. Safe travels!
8/10 不錯
Kathy
伴侶同遊, 商務旅客
2024年3月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice lobby area.
Kathy
於 2024 年 3 月住了 2 晚
Brandon, Front Office Manager 於 2024年3月27日的回應
Thank you for your positive feedback.I'm glad to see that you were pleased with the quality of our property.We look forward to serving you in the future. Safe travels!
10/10 優異
Misty
2024年3月11日
讚好:整潔度、職員與服務和住宿狀況
I had a great stay- check-in staff were friendly, gym was a great condition, and it was quiet. Would stay again.
Misty
於 2024 年 3 月住了 1 晚
Brandon, Front Office Manager 於 2024年3月19日的回應
Thank you for your wonderful review. I'm glad to see that you were satisfied with our customer service, in addition to being pleased with the condition of our property.We look forward to serving you in the future. Safe travels!!
10/10 優異
Sandy
2024年3月10日
Sandy
於 2024 年 3 月住了 2 晚
Brandon, Front Office Manager 於 2024年3月31日的回應
Thank you for your review.I'm glad to see that you had an enjoyable stay.We look forward to seeing you again. Safe travels!
10/10 優異
Lindsay
商務旅客
2024年3月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very professional staff and clean room and bathroom
Lindsay
於 2024 年 3 月住了 1 晚
Brandon, Front Office Manager 於 2024年3月7日的回應
Thank you for your positive review.I'm glad to see that you were satisfied with the cleanliness of our property.We look forward to serving you in the future. Safe travels!
6/10 一般
konstantinos
伴侶同遊, 商務旅客
2024年2月25日
You could hear everything from adjacent rooms
konstantinos
於 2024 年 2 月住了 2 晚
Brandon, Front Office Manager 於 2024年2月28日的回應
Thank you for your feedback. I'm sorry that you did not have an enjoyable experience due to the noise from adjacent rooms.Thanks again for your review.
10/10 優異
Ryan
2024年2月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ryan
於 2024 年 2 月住了 2 晚
Brandon, Front Office Manager 於 2024年2月28日的回應
Thank you for your positive review.I'm glad to see that you enjoyed your stay.We look forward to serving you in the future. Safe travels!
10/10 優異
carrie a
2024年2月17日
Very nice
carrie a
於 2024 年 2 月住了 4 晚
Brandon, Front Office Manager 於 2024年2月21日的回應
We appreciate your positive feedback.I'm glad to see that you were satisfied with your stay.We look forward to serving you in the future. Safe travels!