外觀

貝斯特韋斯特普拉斯曼徹斯特機場威姆斯洛松林酒店的評價

4 out of 5

評價

8.6

優異

10 分評分,優異;1000 則評價中有 469 則" "
8 分評分,不錯;1000 則評價中有 372 則" "
6 分評分,一般;1000 則評價中有 93 則" "
4 分評分,欠佳;1000 則評價中有 38 則" "
2 分評分,很差;1000 則評價中有 28 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

8.4/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Catherine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Waitresses were lovely happy and chatty.
於 2024 年 5 月住了 1 晚

10/10 優異

Susan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed overnight for a flight the next day. No shuttle to the airport but a good taxi service that the front desk booked for 16 GBP. Good dinner at the hotel dining room.
於 2024 年 5 月住了 1 晚

10/10 優異

Kelvin

So convenient for the airport, we’ll presented property.
於 2024 年 4 月住了 1 晚

8/10 不錯

Dinty (London)

讚好:職員與服務
於 2024 年 3 月住了 2 晚

8/10 不錯

Andrew

讚好:整潔度、職員與服務和住宿狀況
Very hand for airport
於 2024 年 3 月住了 1 晚

10/10 優異

David

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay. Well equipped room, great team, good food. Will return if in the area again.
於 2024 年 3 月住了 1 晚

10/10 優異

Stephen

於 2024 年 3 月住了 1 晚

10/10 優異

Josep

讚好:整潔度、職員與服務和住宿狀況

8/10 不錯

Norma

伴侶同遊
Very short stay as we were flying out the next day. Pity there were discrepancies re breakfast which the site said was £19.50 but signage in hotel was £7.00 less per person. Check in on everything I received said 15:00 but in hotel it is 14:00.
於 2024 年 2 月住了 1 晚

8/10 不錯

Karen Clare

讚好:整潔度、職員與服務和住宿狀況
Make up mirror in bathroom
於 2024 年 2 月住了 1 晚

10/10 優異

Josephine

讚好:整潔度、職員與服務和住宿狀況
Lovely room. Very quiet, clean & comfortable.
於 2024 年 2 月住了 1 晚

10/10 優異

Ian

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly welcome, clean and spacious room
於 2024 年 2 月住了 1 晚

10/10 優異

Colleen

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚

8/10 不錯

Steven

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Airport park and fly
Great location for airport friendly staff
於 2024 年 1 月住了 1 晚

10/10 優異

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚

8/10 不錯

Ian

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent reception by engaging staff
於 2024 年 1 月住了 1 晚

10/10 優異

Lynn

於 2024 年 1 月住了 1 晚

8/10 不錯

Peter

於 2024 年 1 月住了 1 晚

10/10 優異

Liz

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect situated near the airport. We ended up leaving car there as worked out the same price. Angie on reception was lovely and really helpful. Would definitely stay here again
於 2024 年 1 月住了 1 晚

6/10 一般

Felicitous

於 2024 年 1 月住了 2 晚

6/10 一般

Victoria

家人同遊
讚好:整潔度和職員與服務
於 2024 年 1 月住了 1 晚

10/10 優異

Cheryl

於 2023 年 12 月住了 1 晚

10/10 優異

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

David

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good
於 2023 年 12 月住了 3 晚

10/10 優異

Kirsty

讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect overall, we had a very pleasant stay.
於 2023 年 12 月住了 1 晚

10/10 優異

Deborah

於 2023 年 12 月住了 2 晚

10/10 優異

Rhian

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Craig Ponsford 於 2023年12月20日的回應
Thank you for taking the time to rate your stay with us Rhian.

10/10 優異

Joan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Thomas

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Warm welcome and great breakfast
Lovely comfortable stay in room 124. At breakfast I was served by the delightful Kate who gave a friendly smile and a warm welcome. Thank you team.
於 2023 年 12 月住了 2 晚
Craig Ponsford 於 2023年12月16日的回應
Thank you for taking the time to share your wonderful experience with us. We're delighted to hear that you had a lovely and comfortable stay in room 124 and that Kate provided you with a warm welcome during breakfast.Our team strives to create a welcoming and friendly atmosphere for our guests, and it's always rewarding to receive positive feedback. We will be sure to pass along your kind words to Kate and the rest of the team.If there's anything specific you enjoyed during your stay or if there are any preferences you'd like us to note for your future visits, please don't hesitate to let us know. We appreciate your patronage and look forward to the opportunity to host you again.Thank you for choosing our hotel, and we wish you safe and pleasant travels.

10/10 優異

Mohammed

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
clean, comfortable and very accommodating!
Visiting family last minute for a death so had to find a hotel urgently a day before. Hotel was clean, comfortable and very accommodating. I requested a cot in the superior room and was very impressed with the size of the room and cot already positioned near the bed. Excellent service throughout and breakfast option was full continental and perfect! overall a very pleasent stay with my family - will book again with no hesitation next time i am in manchester!
於 2023 年 12 月住了 1 晚
Craig Ponsford 於 2023年12月16日的回應
We extend our deepest condolences to you and your family during this difficult time. Thank you for taking a moment to share your experience with us. We are honoured that you chose our hotel for your last-minute stay, and we appreciate your kind words.It is heartening to hear that our team was able to provide you with a clean, comfortable, and accommodating environment during a challenging period. We understand the importance of a seamless experience, especially when visiting for such significant reasons.We are pleased that your request for a cot in the superior room was met promptly, and you found the room size and arrangement satisfactory. Your compliments on our service and breakfast options are truly appreciated, and we're glad to have contributed positively to your stay.It would be our privilege to welcome you back whenever your travels bring you to Manchester. If there is anything specific you would like us to arrange for your next visit or any preferences you may have, please feel free to let us know.Thank you for choosing our hotel, and we look forward to hosting you again under happier circumstances.

10/10 優異

JANET

多人同遊
Great 1 night stay . Lovely staff nice clean room and great breakfast.
於 2023 年 12 月住了 1 晚
Craig Ponsford 於 2023年12月13日的回應
Thank you for your fantastic rating and review Janet. I am delighted you enjoyed your stay and you found the staff you encountered to be lovely. I hope we will have the opportunity to welcome you back to the hotel again in the future.

10/10 優異

Yvette

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I would recommend this hotel it was great and the food good as well. My only issue as an electric car driver is that the charger is very slow. With only 2 charging points cars are plugged all night so no one else can use them 👎
於 2023 年 12 月住了 1 晚
Craig Ponsford 於 2023年12月9日的回應
Thank you for taking the time to share your positive feedback and recommending our hotel. We're delighted to hear that you enjoyed your stay and found our food to your liking.We appreciate your valuable feedback regarding the electric car chargers. We apologise for any inconvenience caused by the slow charging speed and the limited availability due to cars being plugged in overnight. Your comments are important to us, and we will certainly look into ways to improve the charging infrastructure, including possibly adding more charging points or exploring faster charging options.We understand the significance of providing convenient and efficient charging services for electric car drivers, and we're committed to addressing this issue. Thank you for bringing it to our attention.We hope to have the pleasure of welcoming you back in the future and providing an even more enjoyable experience, including improved facilities for electric car users.

8/10 不錯

Heather

於 2023 年 12 月住了 1 晚

10/10 優異

Sarah

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay
Lovely big room and very nice food in the restaurant too. Friendly welcoming staff. Clean and nice big bathroom.
於 2023 年 12 月住了 1 晚
Craig Ponsford 於 2023年12月9日的回應
Thank you so much for sharing your positive experience with us! We are thrilled to hear that you enjoyed your stay, from the lovely big room to the delicious food in our restaurant. It's great to know that our friendly and welcoming staff contributed to making your visit memorable.We take pride in providing clean and comfortable accommodations, and we're delighted to hear that you found the room and the spacious bathroom to your liking.Your kind words mean a lot to us, and we appreciate you taking the time to share your feedback. If your travels bring you back to our area, we look forward to the opportunity to welcome you again and provide another exceptional experience.Once again, thank you for choosing to stay with us, and we hope to see you again soon.

10/10 優異

Paul f

於 2023 年 12 月住了 1 晚
Craig Ponsford 於 2023年12月9日的回應
Thank you for your excellent rating Paul.

10/10 優異

Michael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place for the Airport
Great place to stay for the airport, about 10 minute drive to T2. Load on walkable restaurants about 2 minutes away.
於 2023 年 11 月住了 1 晚
Craig Ponsford 於 2023年12月2日的回應
Thank you for taking the time to share your positive experience with us! We're delighted to hear that our location, just a 10-minute drive from Terminal 2, proved convenient for your airport stay. It's great to know that you found a variety of restaurants within a short walking distance, adding to the overall convenience of your visit.At Best Western Plus Pinewood on Wilmslow we strive to provide a comfortable and accessible stay for our guests, especially those travelling to and from the airport. We appreciate your feedback and are pleased that our location met your expectations.Should your travels bring you back to the area, we would be honoured to host you again. If there's anything specific you enjoyed or any additional suggestions you might have, feel free to let us know. Safe travels, and we look forward to welcoming you back in the future!

8/10 不錯

Anastasia

於 2023 年 11 月住了 1 晚

10/10 優異

David

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great value
於 2023 年 11 月住了 2 晚
Craig Ponsford 於 2023年11月29日的回應
Thank you David for taking the time to review and rate your stay with us.

10/10 優異

Susan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was ideal for what we needed before our flight
於 2023 年 11 月住了 1 晚
Craig Ponsford 於 2023年11月29日的回應
Thank you Susan for taking the time to review and rate your stay with us.

8/10 不錯

Theo

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Comfortable rooms and very nice breakfast buffet.
於 2023 年 11 月住了 1 晚
Craig Ponsford 於 2023年11月29日的回應
Thank you Theo for taking the time to review and rate your stay with us.

6/10 一般

真實旅客

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
Convenient location, but not that quiet
Pros: - room and bed very comfortable. Large bathroom. - great food at restaurant - decent amount of parking Cons: - we stayed on a Friday night before an early morning flight. There was a very loud dance that went on to past midnight directly below my room. We wouldn't have stayed here if we thought there would be this kind of noise. - the check in manager made our experience needlessly stressful. Could learn to speak more softly and listen to clients instead of just shout orders. We eventually got everything done (had a group of 8) but not without unnecessary stress
於 2023 年 11 月住了 1 晚
Craig Ponsford 於 2023年11月29日的回應
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our rooms comfortable with spacious bathrooms and enjoyed the great food at our restaurant. Your positive comments about the parking are also appreciated.However, we sincerely apologise for the inconvenience you experienced during your stay. We understand that the noise from the dance event, especially on a Friday night before an early morning flight, was disruptive and not what you expected. We appreciate your honesty in sharing this concern, and we will certainly look into ways to mitigate such disturbances in the future.Additionally, we are sorry to learn about your stressful check-in experience. Providing excellent customer service is a top priority for us, and we regret any shortcomings you encountered. Your feedback regarding the check-in manager's communication style will be addressed with our team to ensure that we improve in this aspect.We genuinely value your business and feedback. If there's anything specific you'd like us to address or if you plan to stay with us again, please don't hesitate to contact our management directly. We hope to have the opportunity to welcome you back and provide you with a more enjoyable and stress-free experience.Thank you once again for sharing your thoughts, and we appreciate your understanding.

8/10 不錯

Maciej

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay - all works well!
Great stay - comfortable room with hot choc, biscuits and a pod coffee machine. Great comfy bed. Friendly staff , Everything worked well and would recommend.
於 2023 年 11 月住了 1 晚
Craig Ponsford 於 2023年11月22日的回應
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed your stay and that our amenities, including the comfortable room with hot chocolate, biscuits, and a pod coffee machine, added to your overall satisfaction. It's fantastic to know that you found the bed comfortable and that our staff contributed to a friendly atmosphere.We appreciate your recommendation and hope to welcome you back for another great stay in the future. If there's anything specific you loved about your experience or any suggestions you have for improvement, we'd love to hear them. Thank you again for choosing to stay with us!

8/10 不錯

Faye

於 2023 年 11 月住了 1 晚
Craig Ponsford 於 2023年11月17日的回應
Thank you for rating your recent visit to the hotel Faye.

8/10 不錯

Jean René

讚好:客房舒適度
C’était un séjour convenable, hôtel à besoin de faire quelques rénovation c’est un peu vieillissant
於 2023 年 11 月住了 2 晚
Craig Ponsford 於 2023年11月13日的回應
Merci d'avoir pris le temps de partager votre retour sur votre récent séjour. Nous apprécions vos commentaires honnêtes et apprécions votre contribution.Nous comprenons que le besoin de rénovation et l'âge de l'hôtel peuvent avoir eu un impact sur votre expérience. Nous nous efforçons continuellement d'améliorer nos installations et nos services, et vos commentaires seront pris en considération dans notre travail visant à améliorer l'expérience client.Nous espérons que vous envisagerez de séjourner à nouveau chez nous à l'avenir, car nous nous engageons à fournir des hébergements plus modernes et plus confortables à nos clients. Vos commentaires sont essentiels et nous visons à offrir une meilleure expérience lors de votre prochaine visite. Merci d'avoir choisi notre hôtel.

10/10 優異

Peter Keith

讚好:整潔度、職員與服務、設施服務和住宿狀況
No complaints. The hotel room was clean and comfortable, the staff were friendly and helpful. I would definitely recommend this hotel.
於 2023 年 11 月住了 6 晚
Craig Ponsford 於 2023年11月13日的回應
Thank you for your kind and positive review! We're thrilled to hear that you had a pleasant stay and that you found our hotel room clean and comfortable. It's also great to know that our staff was friendly and helpful during your visit.We truly appreciate your recommendation, and we look forward to welcoming you back in the future. If you ever have any specific preferences or requests for your next stay, please don't hesitate to let us know. We're committed to providing exceptional service and experiences for our guests, and your feedback motivates us to continue doing so. Thank you for choosing our hotel!

10/10 優異

David

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
Craig Ponsford 於 2023年11月8日的回應
Thank you for your fantastic rating David.

10/10 優異

Josep

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Friendly staff, nice breakfast options.
於 2023 年 10 月住了 2 晚
Craig Ponsford 於 2023年11月6日的回應
Thank you for your fantastic rating Josep.

10/10 優異

Andrew

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Craig Ponsford 於 2023年11月6日的回應
Thank you for your fantastic rating Andrew.

10/10 優異

Kevin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Craig Ponsford 於 2023年11月6日的回應
Thank you for your fantastic rating Kevin.

10/10 優異

Sarah

於 2023 年 10 月住了 1 晚
Craig Ponsford 於 2023年11月22日的回應
Thank you for your fantastic rating Sarah