49 吋智能電視連數碼電視頻道、電視、Netflix

哈特福德/溫莎機場萬豪酒店的評價

3.5 out of 5
哈特福德/溫莎機場萬豪酒店
28 Day Hill Rd, Windsor, CT

評價

8.4

很好

10 分評分,優異;1001 則評價中有 569 則" "
8 分評分,不錯;1001 則評價中有 234 則" "
6 分評分,一般;1001 則評價中有 85 則" "
4 分評分,欠佳;1001 則評價中有 51 則" "
2 分評分,很差;1001 則評價中有 62 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Stephanie

家人同遊
讚好:設施服務
Excellent!
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年5月2日的回應
Stephanie, thank you for your high recommendation of Marriott Hartford Windsor Airport. We are glad you had an excellent stay and were pleased with our accommodations. We hope to have the pleasure of welcoming you back again soon!

10/10 優異

Melissa

家人同遊
讚好:職員與服務和住宿狀況
Very clean, restaurant on property
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年5月2日的回應
Melissa, thank you for your perfect rating and compliments on our cleanliness and onsite restaurant! We are thrilled you had a great experience and look forward to welcoming you back soon.

8/10 不錯

Michael

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Hotel adds $50 “incidental” fee and says it comes off after the stay. But I don’t know if it will be removed. Bill included $20 room service that we did not order. We think a bunch of girls having a pageant ordered food to random rooms, grabbed the food, and let us pay. Front desk did not know how to correct it. So we don’t know if the charge will be removed. Disappointing service.
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月17日的回應
Michael, thank you for sharing your concerns. We apologize for the confusion with the incidental fee and the room service charge. We are committed to resolving these issues promptly and accurately. We hope you will consider staying with us again, giving us a chance to provide the service you expect.

2/10 很差

Radhames

不滿:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年3月3日的回應
We regret that your experience did not leave you with a better impression. We hope to have another chance to restore your confidence in us, Radhames.

6/10 一般

Kahle

家人同遊
讚好:職員與服務和住宿狀況
不滿:整潔度
Couch and couch pillows covered with animal hair. Be cautious of the food from the restaurant. I would order out. My daughter and I both got sick off the food. Staff was friendly.
於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年2月29日的回應
Kahle, we apologize for the cleanliness issue and the unpleasant dining experience. Your feedback is taken seriously, and we are addressing these concerns. We are glad our team was friendly and hope to welcome you back for a better experience.

8/10 不錯

Shari

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Hotelmgmt 於 2024年2月28日的回應
It was wonderful having you here, Shari, and we can't wait to welcome you back to win you over and earn your five-star praise. Thank you!

2/10 很差

Catherine

於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年3月21日的回應
We regret we didn't provide you with a five-star experience. Our team would love the opportunity to impress you on a future visit, Catherine.

10/10 優異

Jeffrey

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Great stay
於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年2月22日的回應
Jeffrey, thank you for your high recommendation of Marriott Hartford Windsor Airport. We are delighted you had an excellent stay and were pleased with our clean accommodations, great service, and useful amenities. We hope to have the pleasure of welcoming you again soon!

6/10 一般

Louwanda

讚好:整潔度和職員與服務
於 2024 年 2 月住了 1 晚
Hotelmgmt 於 2024年2月20日的回應
Learning that your recent stay didn't entirely meet your expectations is disappointing to us. We're hopeful for the chance to demonstrate our best on your next visit, Louwanda.

10/10 優異

Catina

於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年3月21日的回應
Earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back, Catina.

10/10 優異

John

於 2024 年 2 月住了 2 晚
Hotelmgmt 於 2024年3月20日的回應
Thank you for taking a moment to leave us this five-star rating, John. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

10/10 優異

Tracey

讚好:整潔度、職員與服務和住宿狀況
Staff was very friendly and accommodating. The rooms were clean and updated. No complaints.
於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年2月7日的回應
Tracey, thank you for your perfect rating of Marriott Hartford Windsor Airport. We are delighted you had an excellent stay and were pleased with our clean and updated accommodations. Your kind words about our team are very much appreciated and we are glad they provided you great service. The pleasure would be ours to welcome you back!

10/10 優異

Alondra

於 2024 年 2 月住了 1 晚
Hotelmgmt 於 2024年3月20日的回應
Your five-star rating truly brightens our day! Please visit us again, Alondra.

10/10 優異

Cathleen

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Front desk staff super friendly. Rooms are clean and comfortable.
於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年2月7日的回應
Cathleen, thank you for staying with us at Marriott Hartford Windsor Airport. We are glad you enjoyed your stay and found our front desk team welcoming. It is also wonderful to hear that you were happy with our accommodations. We hope to see you again the next time you are visiting the area!

10/10 優異

John

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年2月3日的回應
It was a pleasure to serve as your home-away-from-home, John, and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.

8/10 不錯

Brent

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very convenient, just off the interstate—warm and welcoming lobby, chill vibe, friendly staff. We booked a reasonable rate. Clean linens, pool, gym, coffee in the am—easy like Sunday morning. Highly recommended.
於 2024 年 1 月住了 1 晚
HotelMgmt 於 2024年2月1日的回應
Brent, we are thrilled to hear you enjoyed your stay, from our convenient location and welcoming lobby to our friendly team and amenities like the pool and gym. Thank you for recommending us. We look forward to welcoming you back for another relaxing and easy experience at Marriott Hartford Windsor Airport!

10/10 優異

ROBERT

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月30日的回應
Your perfect score has brightened our day, thank you! Come back soon, Robert!

10/10 優異

Martin (Sherbrooke)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Super clean, large rooms, updated bathrooms and comfy beds.
於 2024 年 1 月住了 2 晚
HotelMgmt 於 2024年1月30日的回應
Martin, thank you for your perfect rating of Marriott Hartford Windsor Airport. We are delighted you had an excellent stay and were pleased with our clean and spacious accommodations. The pleasure would be ours to welcome you back again!

10/10 優異

Jeffrey

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean quite and comfortable minus house keeping kept knocking at my door wayyyy before checkout waking me up
於 2024 年 1 月住了 1 晚
HotelMgmt 於 2024年1月30日的回應
Thank you for your high recommendation, Jeffrey. We at Marriott Hartford Windsor Airport and glad you had a clean, comfortable, and quiet stay. Please accept our sincere apology for the inconvenience you experienced with housekeeping on the morning of your departure. We will be sure to use your comments in order to improve. We hope that you will visit us again the next time you are in the area!

10/10 優異

George

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing experience
Very nice place staff so friendly great place
於 2024 年 1 月住了 2 晚
Hotelmgmt 於 2024年1月30日的回應
George, we are happy to hear you had an amazing experience at Marriott Hartford Windsor Airport! Thank you for your high recommendation and kind words about our team. We are delighted they provided you excellent service. The pleasure would be ours to welcome you back!

10/10 優異

Sharon

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月29日的回應
Sharon, receiving your five-star rating truly brightens our day! Please visit us again!

10/10 優異

Janiela

讚好:整潔度、職員與服務和住宿狀況
great staff
於 2024 年 1 月住了 2 晚
HotelMgmt 於 2024年1月26日的回應
How kind of you to share your generous compliments, Janiela! Everyone at Marriott Hartford Windsor Airport will relish reading your review. We hope you will choose us again in the future!

10/10 優異

Dawn

slept well, very clean
於 2024 年 1 月住了 1 晚
HotelMgmt 於 2024年1月24日的回應
Thank you for your perfect rating, Dawn. We at Marriott Hartford Windsor Airport are glad you had an outstanding stay and were pleased with our clean and comfortable accommodations. We hope to have the opportunity to welcome you back again soon!

6/10 一般

Gretchen

家人同遊
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
We did not have a door for the bathroom which was very uncomfortable for a family of 4. There was just a cloth shower curtain that barely covered the entrance.
於 2024 年 1 月住了 2 晚
Hotelmgmt 於 2024年1月17日的回應
Gretchen, we apologize for the inconvenience caused by the bathroom setup and understand the importance of privacy for families. Your feedback is essential for our continuous improvement. We hope to welcome you back for a more comfortable and satisfying experience in the future.

4/10 欠佳

Gayle

寵物同遊
讚好:整潔度
不滿:住宿狀況
This hotel would have been quite good if there had been water. (They were having plumbing problems.) I wasn’t even offered a discount or complementary meal.
於 2023 年 12 月住了 1 晚
HotelMgmt 於 2024年1月19日的回應
Gayle, thank you for taking the time to leave us with your valuable feedback. We are disheartened to hear of your experience and are truly sorry for the inconvenience you encountered with our plumbing problems. Our guests are our top priority and we hope that you will stay with us again for an improved experience.

2/10 很差

Christine

於 2024 年 1 月住了 3 晚
Hotelmgmt 於 2024年1月13日的回應
Christine, we apologize that your stay missed the mark on this occasion. We hope you'll consider returning to us in the future, to see just how dedicated we are to making a positive change.

10/10 優異

Christian De La

讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked the room, spacious and the bed was very comfortable. Also liked to be able to use my Netflix account. Maybe make it available to use more than one streaming service?. The place was really clean which I liked. Easy check in and check out. And close enough to the airport to make it very convenient. Would definitely stay here again.
於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月11日的回應
Christian, Thank you for your positive feedback on our spacious rooms, comfort, and cleanliness. We are glad you enjoyed the Netflix feature and will consider adding more streaming services. We are delighted to hear our location was convenient for you. We eagerly await your next stay with us!

10/10 優異

John

於 2024 年 1 月住了 2 晚
Hotelmgmt 於 2024年1月8日的回應
Nothing pleases us more than knowing you had a great stay! Thank you, John, and we hope you'll join us for another five-star experience soon!

10/10 優異

Lino

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice, quiet, clean, comfortable property. Check-in staff was very professional, friendly, and knowledgeable.
於 2024 年 1 月住了 1 晚
HotelMgmt 於 2024年1月11日的回應
Thank you for your 5-star rating, Lino. We are glad you had an excellent stay and were pleased with our clean and comfortable accommodations and friendly team. We hope to welcome you back the next time you are visiting the area!

10/10 優異

Kevin

於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月27日的回應
Thank you for the five-star rating, Kevin! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 優異

Shannon

This was my favorite stay at a Marriott hotel! I will definitely be visiting this hotel again!
於 2024 年 1 月住了 1 晚
HotelMgmt 於 2024年1月11日的回應
Shannon, thank you for your glowing review of Marriott Hartford Windsor Airport. We are glad you had an amazing stay and were pleased with our accommodations. We look forward to welcoming you back again soon!

2/10 很差

Khristina

於 2023 年 12 月住了 1 晚
Hotelmgmt 於 2024年1月8日的回應
Khristina, it is disappointing that we did not provide you with the exceptional stay we wish for all of our guests to have. Hopefully, we may have another chance to turn your impression of us around.

10/10 優異

Anthony

於 2023 年 12 月住了 1 晚
Hotelmgmt 於 2024年1月2日的回應
We appreciate your high rating, Anthony. It was a pleasure serving you, and we hope to welcome you back soon!

10/10 優異

patti k

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Hotelmgmt 於 2023年12月30日的回應
Thank you for your top score, Patti! We look forward to your next stay with us at the Marriott Hartford Windsor Airport.

2/10 很差

steve

I booked my stay online and did not get a confirmed reservation email. Therefore I rebooked at the same hotel from the airport (late arrival)to assure I’d have a place to stay. I was charged twice for one night stay! I am entitled to 1 night credit due to poor advance practices.
於 2023 年 12 月住了 1 晚
HotelMgmt 於 2023年12月27日的回應
Steve, we apologize for the inconvenience caused by the reservation issue and the double charge. Your feedback is important to us, and we will look into improving our booking process. Please contact our front desk to resolve the overcharge. We value your patronage and hope to have the opportunity to welcome you back for a hassle-free experience.

10/10 優異

Jesus

親子同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Hotelmgmt 於 2023年12月18日的回應
Your five-stars mean the world to us! Thank you and we're excited for the opportunity to host you again.

2/10 很差

Bryan

伴侶同遊
Nice hotel , never got my deposit back and the room was exactly how I got it when I checked out. overall nice experience but they ask for incidental charge just to not give it back.
於 2023 年 12 月住了 1 晚
HotelMgmt 於 2023年12月19日的回應
Thank you for reaching out to us about your concerns, Bryan. Please understand that our incidental charge is a hold, and if no charges are incurred during your stay, the funds are released back at check-out; however, it may take a few days for you to see the refund based on your financial institution. If you haven't seen this resolved yet, please don't hesitate to contact us directly. We are eager to make things right and restore your confidence in us.

8/10 不錯

JAMES JENKINS

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 9 晚
HotelMgmt 於 2023年12月15日的回應
Thank you for visiting! We are grateful for your star-rating, please come back soon, James.

4/10 欠佳

stacy-ann

讚好:住宿狀況
不滿:職員與服務
於 2023 年 10 月住了 3 晚
Hotelmgmt 於 2023年12月5日的回應
Thank you for rating your stay, Stacy-Ann. We hope you'll consider staying with us again to see just how dedicated we are to making a positive change.

10/10 優異

GLENDA

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Hotelmgmt 於 2023年11月20日的回應
There is nothing better than earning five stars from a valued guest, Glenda! Thank you and we hope to see you again soon.

10/10 優異

Sarah

親子同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
ALL of the staff working at this hotel were good spirited and friendly. I highly recommend staying here!
於 2023 年 11 月住了 2 晚
HotelMgmt 於 2023年11月15日的回應
Sarah, thank you for your perfect rating of Marriott Hartford Windsor Airport. We are glad you had an excellent stay and were pleased with the friendly service our team provided. We hope to have the pleasure of welcoming you back again soon!

4/10 欠佳

Nicole

家人同遊, 親子同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
Front desk wasn’t very friendly while checking in, the bar staff were extremely rude. It took them 26 minutes to acknowledge me. I was just waiting to place a to go order and have a drink. I wouldn’t recommend this hotel to anyone.
於 2023 年 11 月住了 1 晚
HotelMgmt 於 2023年11月15日的回應
Nicole, we are sorry to hear about your experience with our front desk and bar team. Your feedback is crucial for us to improve our service. We hope you will give us another chance to show you the hospitality we strive for. We hope to welcome you again.

2/10 很差

Danielle

家人同遊, 親子同遊
不滿:職員與服務、設施服務和住宿狀況
The people running the front desk are rude.
於 2023 年 11 月住了 1 晚
HotelMgmt 於 2023年11月15日的回應
Danielle, thank you for taking the time to leave us with your feedback. We are disheartened to hear of your experience, as this is not the service we are used to providing. Please accept our sincere apology for your experience. We hope that you will provide us another opportunity to impress you in the future.

6/10 一般

Amarilys (Windsor)

讚好:整潔度
不滿:職員與服務和住宿狀況
Good
於 2023 年 11 月住了 1 晚
HotelMgmt 於 2023年11月15日的回應
Amarilys, thank you for your positive review of Marriott Hartford Windsor Airport. We are glad you enjoyed your stay and hope to welcome you back for an even better experience in the future!

8/10 不錯

Skyler

多人同遊
讚好:整潔度、職員與服務和住宿狀況
very good
於 2023 年 10 月住了 1 晚
Hotelmgmt 於 2023年10月27日的回應
Skyler, thank you for your positive review of Marriott Hartford Windsor Airport. We are glad you enjoyed your stay and hope to have the pleasure of welcoming you back again soon!

10/10 優異

Kathie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Marriott Stay
One of the nicest hotels I’ve stayed at during a road trip stopover. Close enough to the highway to be convenient but far enough to be very quiet during our stay. Room was spacious and very clean and the bed was very comfortable. I wish we had more time to spend but will definitely return. Beautiful view from our room!
於 2023 年 10 月住了 1 晚
Hotelmgmt 於 2023年10月25日的回應
Kathie, thank you for your perfect rating of Marriott Hartford Windsor Airport. We are delighted you had an excellent stay and were pleased with our convenient, yet quiet, location. It is also wonderful to hear that you found our accommodations spacious and comfortable. We look forward to your next stay with us!

10/10 優異

Reucar

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel
Really nice hotel, very clean and comfortable with plenty of space and well located
於 2023 年 10 月住了 1 晚
Hotelmgmt 於 2023年10月19日的回應
Reucar, thank you for staying with us at Marriott Hartford Windsor Airport and for your high recommendation. It is wonderful to hear that you were pleased with our comfortable accommodations and convenient location. We hope to see you again the next time you are in the area!

10/10 優異

Nino

讚好:整潔度、職員與服務和住宿狀況
Sample perfect! Very clean, comfortable beds, clean shower!
於 2023 年 10 月住了 1 晚
Hotelmgmt 於 2023年10月19日的回應
Nino, thank you for your perfect rating of Marriott Hartford Windsor Airport. We are glad you had a perfect stay and were pleased with our clean and comfortable accommodations. The pleasure would be ours to welcome you back again!

10/10 優異

Deanna

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Hotelmgmt 於 2023年10月16日的回應
Your perfect rating means a lot to us, Deanna. Thank you and we hope to see you back soon.

8/10 不錯

DEBORAH A

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Hotelmgmt 於 2023年10月16日的回應
Thank you for your wonderful rating, Deborah. We cannot wait to welcome you back to our hotel!