Hello qing, Thanks for the review and comments. We hope you'll visit us again soon.

Hello James, Thanks so much for the 5-star review! We're very pleased to see you enjoyed your stay with us. We look forward to welcoming you again soon.

Hello Tenzin, Thanks for the review. Very sorry to see you didn't enjoy your stay with us. Please contact me direct to discuss at your convenience.

Hello C, Thanks so much for taking the time to complete a review. We look forward to welcoming you again sometime soon.

Hello Catherine, Thanks so much for the review. We're very pleased to see you enjoyed your stay. We look forward to welcoming you again soon.

Hi Adam, Thanks for the comments. Sorry for this issue during your stay, but I can assure you that all linen is laundered after each and every stay. Hoping you'll stay with us again. If at anytime during your stay you encounter any problems, please let our 24/7 front desk staff know and we'd happily find a solution.

Hi JoAnne, Thanks for the review. Sorry to see you didn't enjoy your stay as much as you should have. Please reach out when you can as I'd like to hear how we could have made it a 5-star stay. I look forward to hearing from you.

Hello Douglas, Thanks so much for the review. We're very pleased to see you enjoyed your stay. We look forward to welcoming you again.

Hello Nabil, Thank you for your review and comments. I'm sorry your stay wasn't up to our normal standards. We do only have one elevator at the moment, as we're waiting on a part from our service provider. As for the cleanliness of the room - was this brought to our staff's attention? We would have gladly moved you to another room or sent a housekeeper up to deal with any issues. Hope to see you again.

Hi Mark, Thanks for your review and comments. I'm sorry you didn't find your stay to be comfortable. Although not provided in every suite, we do provide some kitchen items in the shared community kitchen on the 1st floor. Should you ever encounter noise related issues, etc., we encourage guests to contact our 24/7 front desk staff. The entire city and area was sold out, which drove up prices for available rooms. Some sports teams had to stay as far as London due to lack of inventory. Thanks for staying with us.

Hello Tracie, Thanks so much for the 5-star review. We're very pleased to see you enjoyed your stay with us. We look forward to seeing you again sometime soon!

Hello, Thanks for the review. Hoping to understand why we received a 1, so please reach out when possible to discuss your stay and how we could have met your expectations better.

Hello Andreas, Thanks for the review. Very pleased to see you enjoyed your stay. We look forward to welcoming you again soon.

Hello Cliff,Thanks very much for the review and comments. Very pleased to see you enjoyed your stay. Hoping you'll visit again.

Hi Joseph, Thanks so much for the review and comments. Yes, not too much is walkable, but a lot of shopping, dining, etc. within a short 5 minute drive. We look forward to seeing you again.

Hi Duranna, Thanks so much for the review and comments. Yes, there is a lot of construction on campus, which should be finished very soon. We have asked for the contractors working at our location to try and start as late as possible to not impact guest stays. Due to the heat, they've been wanting to start earlier. Hoping you'll visit us another time.

Hello Priscilla, I'm sorry you didn't realize what you were booking. We are an affordable hotel-like summer accommodation, which is included in our property description and accompanying photos on our web listings. We do not have a carpentry shop on the roof, but we have had roofer completing some work during the week. We would have happily shown you another room to assure you the musty smell was isolated and may have been due to an A/C being off, etc. We've receive many positive online reviews, so I'm sorry we weren't what you were expecting. All the best!

Hello, Thanks so much for the review. We look forward to welcoming you again soon.

Hello Victor, Thanks for the review and comments. Was there an issue with your suite bathroom or our lobby bathroom? We would have happily sent maintenance or housekeeping up to have a look or move you to another suite. Hoping to see you again in Windsor soon.

Hello Victoria,Thanks so much for the review and comment. We're glad you enjoyed your stay. Hoping to welcome you again sometime soon.

Hello, Thanks for the review. Hoping you'll visit again soon.

Hello, Thanks so much for the review and comments. Glad you enjoyed your stay. You are correct - lots of food/grocery options within a few minute drive. We look forward to seeing you again soon!

Hi Brian, Thanks so much for the review. We hope to see you again soon!

Hi Karan, Thanks so much for your review and comments. So glad you enjoyed your stay. We look forward to seeing you again soon!

Hello Malina, Thanks so much for the review. We're very pleased to see you enjoyed your stay with us. We look forward to welcoming you again sometime soon.

Hello Danial, Thanks so much for the review. Hoping to welcome you again sometime soon.

Hello Dan, Thanks for the review! Hope to see you again soon.

Hello Carmelo, Thanks for the review and comments. Unfortunately we do not provide those items for our guests. We're glad you enjoyed your stay!

Hello Irena, Thanks for the review. We'd love to have you back! Hope to see you soon.

Hello Laura, Thanks so much for the review and comments. Yes, there is a lot of construction in the city at the moment which is why we included suggested routes in our pre-arrival messages to all guests. Food services are available on campus weekdays which is walkable, but all other food options are within a 3 to 5 minute drive. Hope to see you again soon!

Hi Ali, Thanks so much for your review! So glad you enjoyed your stay with us. We look forward to seeing you again soon.

Hello Sara, Thanks so much for your review and comments. We hope to see you again soon.

Hello Wei, Thanks for the amazing review. We're very pleased to see you enjoyed your stay with us. We look forward to welcoming you again.

Hello Abdul, Thanks for the review. We look forward to welcoming you again soon.

Hello Shaza, Thanks for the review. We're very pleased to see you enjoyed your stay. We look forward to seeing you again soon.

Hi Jhonny, Thanks so much for the review. We look forward to seeing you again!

Hello Robert. Thanks so much for your comments. We apologize that your recent stay with us was not up to our normal standards. Each suite does offer cable TV, so I believe there may have been an issue with your actual television. Although we were experiencing A/C issues, the problem has been resolved and the building is now nice and cool for the summer. We hope you'll give us another try!

Hi Hassan, Very sorry to hear we didn't live up to your expectations. Had your concerns been brought forward to the front desk, we would have gladly moved you in to another suite you found to be to your liking. We are a student residence that offers affordable hotel-like accommodations in the summer months. We hope you'll give us another try next time you're in Windsor.

Hello Jeanette, Thanks so much for the review. We hope to see you again soon!

Hello Brian, Thanks so much for the review and comments. We're very pleased to hear you enjoyed your stay. We look forward to seeing you again.

Hello Mesmin, Thanks so much for the review. Glad you enjoyed your recent stay. We look forward to seeing you again.

Hi Da Jiang, Thanks so much for your review. We look forward to welcoming you again soon.

Hello Brian, Thanks so much for the review. Hopefully next time it will be a 5/5 stay! We look forward to seeing you again soon.

Hello Carolann, Thanks so much for the five star review. We look forward to seeing you again soon.

Hi WEI, Thanks so much for the review. We hope to see you again soon!

Hello Robin, Yes, we are a student residence and offer hotel-like, affordable accommodations during the summer. Typically we would have A/C, but ran in to issues during start up. The A/C will be back up and running this week. Until fixed, we did have fans available at the desk. We hope to see you again next time you're in Windsor.

Hello Chia-Min, Thanks for your review. We're very glad to see you enjoyed your recent stay. We look forward to welcoming you again.

Hello John, Thanks so much for the review. We're very pleased to see you enjoyed your stay. We look forward to seeing you again soon.

Hello Xiaonan, Thanks for the review. I'd love to know how we could have improved your stay, so please reach out when you can. I look forward to discussing with you.