2/10 很差
Rupen
親子同遊
2024年5月19日
不滿：整潔度、職員與服務、設施服務和住宿狀況
It was not at all good experience. Rooms had dirty smell. When complained, the manager looked around for other empty rooms physically with master key. He opened three rooms which were already occupied. He couldn't figure out which rooms are empty from the system. He agreed that rooms had strong smell and blamed on previous customers. Waited about 45 minutes to resolve from 12am to 12:45. He then ended up offering two separate rooms with lesser smell with single bed. So i had to separate out family. Rooms neither had shampoo nor soap in dispensers. There was no phone in rooms either to connect with front desk staff. Multiple rooms had large music on with open doors. Stairs were not clean either which took us to second floor. Breakfast area had similar issues. We left early in morning without having it.
Rupen
於 2024 年 5 月住了 1 晚
