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西安盛美利亞酒店的評價

5 out of 5
西安盛美利亞酒店
曲江池西路1666號, 曲江新區, 西安市, 陝西省

評價

9.4

完美

10 分評分，優異；100 則評價中有 73 則" "
8 分評分，不錯；100 則評價中有 20 則" "
6 分評分，一般；100 則評價中有 3 則" "
4 分評分，欠佳；100 則評價中有 4 則" "
2 分評分，很差；100 則評價中有 0 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.6/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

YIM FONG

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
性價比高的酒店， 起初擔心不是為儲鐘樓區， 會有點不便， 但隔壁便是大唐不夜城 ，好多美食任君選擇。 早餐十分豐富， 非常滿意， 有機會再來西安一定再入住。
於 2023 年 5 月住了 4 晚
Guest Expierence Manager 於 2023年8月4日的回應
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并花费您宝贵时间分享好评您的入住体验，看到您在这里度过了一段如此美好时光我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
可以更好
硬件不错，软件有待提高，卫生，员工待人接物，餐饮等等
於 2019 年 11 月住了 7 晚
Guest Expierence Manager 於 2023年4月27日的回應
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验，看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
服務人員親切熱心
於 2019 年 11 月住了 5 晚
Guest Expierence Manager 於 2023年4月27日的回應
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验，看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

10/10 優異

TAHWEI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
具有國際一流水準的住處
來西安一定要住在曲池新區，盛美利亞是最好的選擇。它不是單一的酒店，它屬於一舍龐大開發案的一環，有點像成都太古里，但更加大氣、完善。這裡有一座很大的書城，一整區的兒童美語教室和婚紗攝影棚，當然少不了國際化的餐廳。在酒店對面有一區在地美食街，好吃不貴。盛美利亞的住宿空間設計出色，寬敞，大氣。最小的標準間也夠大，床和枕頭都好睡，浴缸也很好躺。最強的是早餐，真是什麼都有，好幾座料理檯，食物新鮮，品質也高，還有現場擠的多種果汁。整體而言，是一流的。
於 2019 年 11 月住了 2 晚
Guest Expierence Manager 於 2023年4月27日的回應
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验，看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
寬敞明亮、服務耐心、清潔舒適、環境不錯、交通方便。
於 2019 年 10 月住了 3 晚
Guest Expierence Manager 於 2023年4月27日的回應
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验，看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

10/10 優異

沛倫

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很棒的住宿體驗
整體的感覺非常的棒，房間都整理的非常整潔，早餐的飲食也非常豐富
於 2019 年 8 月住了 1 晚
Guest Expierence Manager 於 2023年4月27日的回應
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验，看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 7 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 優異

Chishan Jason

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
豐盛，完美，便利，高雅
是近幾年來中國旅遊最滿意的一次住宿飯店，設施現代化，員工親善訓練有素，早餐不僅豐盛還非常重視品質，用餐時客人不多，卻見管理人員數度巡視要求更新菜品。唯一的不適是在旁邊的芙蓉新天地晚間音樂播放，若偏愛寧靜可要求不面向音樂噴泉。大唐芙蓉園地鐵站步行不到五分鐘，曲江公園，大唐芙蓉園緊臨，大雁塔與大唐不夜城步行可達，周圍美食太多。
於 2019 年 2 月住了 2 晚
Guest Expierence Manager 於 2023年4月27日的回應
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验，看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

10/10 優異

Hong Gun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
一次完美的旅行
很不錯的一次入住經歷，韓國人比較多。
於 2018 年 10 月住了 1 晚
Guest Expierence Manager 於 2023年4月27日的回應
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验，看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

10/10 優異

SHU WEN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不容錯過的高品質渡假酒店
滿意到從原訂的2晚增添到4晚，還叫上其他朋友來渡過她們的週末假期。SPA手法特別可以體驗。酒店的西班牙餐廳值得品嚐，海鮮燉飯，龍蝦湯超美味。酒店周邊的觀光景點好逛又放鬆，特別推薦夜晚漫步在曲江池畔，舒服放鬆又愉悅！
於 2018 年 6 月住了 2 晚
Manuel Quiros 於 2018年9月27日的回應
Dear Mr. Shuwen Firts of all thank you for taking your time sharing your experience with us. We are very glad that our location, rooms and Spa had fulfilled yours expectations. Dont hesitate to contact us if you need any assistance. Manuel Quiros General Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店新颖
服务人员亲切有礼，硬件设施新颖，非常好，值得推荐。
於 2018 年 5 月住了 3 晚
Manuel Quiros 於 2018年9月25日的回應
Dear Guest Firts of all thank you for taking your time sharing your experience with us. We are very glad that our staff, had fulfilled yours expectations. Dont hesitate to contact us if you need any assistance. Manuel Quiros General Manager

6/10 一般

KUEI-I

讚好：整潔度和職員與服務
Manuel Quiros 於 2018年9月27日的回應
Dear Guest, Thank you very much for taking your time annalysing your experience with us. Dont hesitate to contact us if you need furhter assistance. Manuel Quiros General Manager

8/10 不錯

Cheok Kin

讚好：整潔度、住宿狀況和客房舒適度
於 2017 年 12 月住了 3 晚
Janet 於 2018年1月10日的回應
尊敬的顾客，感谢您选择盛美利亚酒店， 期待您的下次光临！

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
不错的酒店
Check-in的时候遇到的前台是韩国人，交流不便，也看不懂中文…比较尴尬… 酒店环境不错，周边设施也比较完善，旁边就是一个很不错的书城，值得一逛。
Janet 於 2018年1月10日的回應
尊敬的客人您好： 感谢您选择盛美利亚并给与评价。 期待您的下次入住！

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
J 於 2018年1月10日的回應
Dear Guest, Warm greeting from Granmeliaxian! looking forward to your next time!

8/10 不錯

Meng Li

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Janet 於 2018年1月11日的回應
Dear Guest, Warm greeting from Granmeliaxian! Thank you for your comment, looking forward to your next time!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店職員服務態度一流。
因地鐵尚未通車，除公車610可出市區外，就只可依靠taxi。而客房清潔仍有改善空間。因連住四晚，在第三晚發覺枕頭有血跡，但仍沒有更換! 而洗手間污跡亦沒有好好清潔。有待改善。
西安盛美利亚酒店 於 2016年1月27日的回應
尊敬的宾客， 非常感谢您能够选择入住西安盛美利亚酒店，并将您的建议和意见分享给我们。您所提到的建议和意见有助于我们提高客人的满意度。 我们将期待您的下次光临，如果您需要预定美利亚集团的酒店，请随时联系我们！ 期待您的下次光临。 马丁 总经理

10/10 優異

Richard Wayne

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay
於 2024 年 4 月住了 6 晚
Guest Expeirence Manager 於 2024年4月18日的回應
Dear Guest,Thank you so much for your stay in our Hotel, sharing your experience. I really appreciate your comments, which have been already shared with our team members. We will be looking forward to your next arrival in Xi'an. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best in 2024

10/10 優異

MYUNGSU

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 9 晚
客户体验经理 於 2024年1月26日的回應
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并花费您宝贵时间分享您的入住体验，看到您在这里度过了一段如此美好时光我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

10/10 優異

Xiaoyan

於 2023 年 12 月住了 2 晚
客户体验经理 於 2024年1月9日的回應
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并花费您宝贵时间分享您的入住体验，看到您在这里度过了一段如此美好时光我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

10/10 優異

Yan

於 2023 年 11 月住了 3 晚
客户体验经理 於 2023年12月26日的回應
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并花费您宝贵时间分享您的入住体验，看到您在这里度过了一段如此美好时光我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

10/10 優異

noboru

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
部屋も快適だが、朝食が良い。夕食を初めてここで食べたが、中華も良し。
於 2023 年 10 月住了 2 晚
Guest Expierence Manager 於 2023年11月15日的回應
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并花费您宝贵时间分享您的入住体验，看到您在这里度过了一段如此美好时光我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

8/10 不錯

Akiko (Los Angleles)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like this hotel but one thing I didn't like was the bathroom/toilet was all glass and glass door and there was no privacy. Even if I stayed with a partner I wanted to have privacy when I use a toilet.
Guest Expierence Manager 於 2023年10月26日的回應
Dear Guest,Thank you so much for your stay in our Hotel, sharing your experience. I really appreciate your comments, For your mentioned issues, We felt very sorry to see that you are not satisfied with our bathroom and toilet, we have been shared your comments to our management team.We will be looking forward to your next arrival in Xi'an. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best in 2023

10/10 優異

Qihong (Acton)

讚好：整潔度、職員與服務和住宿狀況
This is a gem: part of an enormous shopping and activity group of buildings, endless choices of restaurants within 5 minutes of walking from the back door out of the lobby. If you WALK 20 minutes to Jindi Complex, the choice just got doubled. The trail around the lake is across the street. Take advantage and use it it.
於 2023 年 8 月住了 12 晚
Guest Expierence Manager 於 2023年9月16日的回應
Thank you so much for your stay in our Hotel, sharing your experience. I really appreciate your comments, which have been already shared with our team members. We will be looking forward to your next arrival in Xi'an. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best in 2023

10/10 優異

DONGNA

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
両親のために予約しました。コンシェルジュの対応が良くて、兵馬俑のチケットまでネットで予約を助かった。後、西安のおすすめ観光地や、行き方まで細かく教えてくれました。とても親切でした。確かに名前は张伟でした。
於 2023 年 4 月住了 5 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 不錯

Glenda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
bad start - good ending
Check in was a nightmare as they could not find my booking. Then they gave us a room that was not made up! They were quick to upgrade us to the red level and an enormous suite - this made up for the mess before. Everything went well after that.
於 2021 年 7 月住了 2 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 不錯

Yi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location, walkable to many resturants
Large rooms, well appointed. Service was OK, but not exceptional. Fantastic location
於 2020 年 1 月住了 4 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 不錯

Choule Ho

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
개인적인 불만 2가지 있음
전체적인 서비스 부분은 좋았습니다. 하지만 구급약 같은 게 구비되어 있지 않다는 게 최상급 호텔이라는 이름에 걸맞지 않은 부분 이었습니다. 무조건 현지 병원 가야 한다고 하는데 이건 좀 보완 해야하지 않나 생각합니다. 또 하나 1층 공용 화장실의 경우 수압 문제 때문인지 변기 물이 위로 튀는 문제가 있었습니다.
於 2019 年 11 月住了 5 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 優異

noboru

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
清潔感とラグジュアリーを感じさせるホテル
西安のホテルで最も快適なホテルであるなと感じた。新たに整備された大きな公園のそばにあり、シアターも近い。 ホテルの美観も周囲もとても清潔感のある地域となっている。
於 2019 年 10 月住了 2 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 不錯

真實旅客

讚好：職員與服務和住宿狀況
於 2019 年 10 月住了 3 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
everything was beautiful and clean. Concierges helped us to make a plan for sightseeing. Food in the restaurant was great.
於 2019 年 10 月住了 4 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 優異

Hyunchan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
자주 애용하는 호텔입니다. 좋아요 스페인 식당도 있네요ㅋ
於 2019 年 10 月住了 5 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

6/10 一般

Chris

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
OK for China
Internet connectivity is the main concern, WiFi signal was ok but the hotel WiFi blocked VPN access (so that you may access banned sites such as google, gmail, facebook, whatsapp, BBC news etc), when it was granted via other WiFi spots in Xi'an. Overall the hotel is clean and modern, with the odd maintenance issue - such as the plug socket hanging off the wall at the far end of the second floor corridor and minor damage to wallpaper inside the hotel room. Disconcerting is the amount of cameras inside the hotel itself, from the moment you leave your room you are continuously watched.
於 2019 年 10 月住了 7 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 不錯

真實旅客

於 2019 年 10 月住了 3 晚
Guest Expierence Manager 於 2023年4月27日的回應
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验，看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

10/10 優異

Yongseok

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚
Guest Expierence Manager 於 2023年4月27日的回應
尊敬的贵宾，首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验，看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店，完美将西班牙式热情、奢华与中国传统历史文化相融合，为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越，坐拥曲江南湖，大堂芙蓉园，大唐不夜城，曲江芙蓉新天地商业街，不管是商务出差还是家庭旅行度假，这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定，欢迎您下次回来！客户体验经理

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The rooms are absolutely stunning red level floor is a must with free drinks and food
於 2019 年 10 月住了 2 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good
호텔은 깨끗함, 곡강지 근체에 있어서 저녁 산책하기도 좋음.
於 2019 年 9 月住了 1 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

4/10 欠佳

真實旅客

不滿：職員與服務和客房舒適度
위치만 좋은 호텔
3박4일동안 비누는 1번. 나머지 일회용품들, 물 띄엄띄엄. 한국인호텔리어있어 선택했지만..후회스러웠음. 위치는 정말 좋음
於 2019 年 9 月住了 3 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 優異

真實旅客

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is nicely located in a busy yet serene Qujiang area of Xian. The hotel welcomed us with an open, spacious and bright reception hall and a team of courteous staff. The room was spacious and spot clean with a tall ceiling. Beyond the gorgeous room is a patio extended us to a outdoor pond with music dancing water and surrounded by a shopping mall with great shops and restaurants. We left the patio door open at night to enjoy the beautiful evening neon lights from the mall as well as the soothing music from a bar near by. In the morning, birds chirping from the trees awoke the quiet surrounding and possibly encoring the songs from the night before. The hotel was an excellent choice for us, and we will definitely refer it to others and will stay there again if we go to Xian.
於 2019 年 8 月住了 4 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2019 年 8 月住了 2 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 優異

Seungwon (용인시)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
번잡한 시안 성내 외곽의 편한 휴식
성 외곽이라 성 내 관광 일정이 대부분인 짧은 일정이라면 약간 불편할수도. 대당부용원 지하철역이 근처에 있긴 하다. 깨끗하고 편한 숙소로 추천. 근처에도 신도시답게 쇼핑몰이 있어 편한하다.
於 2019 年 7 月住了 4 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 優異

sukchul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
만족합니다
숙박은 만족했고 서비스도 좋고 룸컨디션 최고였습니다 무엇보다 한국인 매니저가 상주하는게 좋았습니다
於 2019 年 8 月住了 3 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 優異

Hyunchan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
서안 그랜드 매리아 좋아요
스페인계 호텔인 이 호텔은 출장으로 갔으나 주변에 가족중심 놀이와 시설이 많아 추천해요.
於 2019 年 8 月住了 3 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 優異

ETSUO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
環境、設備、サ－ビス、食事もコスパ満足です。
於 2019 年 6 月住了 2 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 優異

yan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 優異

gerardo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ecelente, pero cuidado con el restorán español
En China es el mejor hotel en el que nos alojamos. Ubicacion EXCEPCIONAL, ideal para salir a caminar de tarde o noche. Excelente desayuno en calidad, cantidad y variedad. La habitación tiene un detalle de suma importancia. 2 baños. Excelente distribución y suficientes tomas para conectar cualquier cosa. Posiblemente el dormitorio le quedo pequeño para una cama King pero la sala es amplísima. La atención del personal de Front Desk y ambientación del hotel es excelente. Unico punto en contra. Tiene un restaurant español, si usted conoció un verdadero resto español olvídese de este; si aun quiere ir; cierra a la 10PM nosotros llegamos a las 9PM y casi nos nos dejan entrar. La manager nos atendió de pésimas formas, no así la camarera, y prácticamente se ubico al lado de las 2 mesas ocupadas para que no apuráramos a irnos HORRIBLE. En los alrededores esta lleno de buenos y agradables restoranes. Por otra parte en alguna parte indica que tiene excelente WIFi, olvídese es igual de malo (velocidad) al de toda China,
於 2019 年 4 月住了 2 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
部屋が広い，天井が高い
於 2019 年 4 月住了 7 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 優異

MYUNGSOO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
직원들이 매우 친절 합니다
於 2019 年 4 月住了 3 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 3 月住了 1 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 優異

KARA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel!
Gran Melia was very nice, clean, and accommodating. Every staff member ensured they greeted us. I loved that they had provided a hand written welcoming note. They also spoke very good English and had arranged a driver for us. The city is beautiful and lights up at nights. The hotel is in between the airport and Terra Cotta Warriors. It took about 45 minutes to get to either destination. I wish we could’ve spent more time in Xi’an and Gran Melia.
於 2019 年 3 月住了 2 晚
Guest Expierence Manager 於 2023年4月27日的回應
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager