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西安盛捷新地城服務公寓的評價

4.5 out of 5
西安盛捷新地城服務公寓
南二環路西段 64 號, 雁塔區, 西安市, 陝西省

評價

9.2

卓越

10 分評分，優異；73 則評價中有 46 則" "
8 分評分，不錯；73 則評價中有 22 則" "
6 分評分，一般；73 則評價中有 3 則" "
4 分評分，欠佳；73 則評價中有 2 則" "
2 分評分，很差；73 則評價中有 0 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

9.6/10 

設施服務

9.4/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Sai Kit

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 8 月住了 1 晚
Diego 於 2023年8月13日的回應
Dear Sai Kit, thank you for sharing your positive stay experience with us! We are delighted to know that you were well looked after by our team at Somerset Xindicheng Xi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.

8/10 不錯

Chi Fung

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 3 晚
Teresa 於 2023年4月29日的回應
尊敬的宾客：您好！流溪缓缓，时光柔软，感谢您的支持，我们会用更加完善的服务，来谢谢您的支持与厚爱，西安盛捷新地城服务公寓全体员工真诚期待您的再次光临，同时也欢迎您再次惠顾雅诗阁旗下的服务公寓！祝安好!

8/10 不錯

KWOK LEUNG

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
家庭出遊可优先考虑，地点及服务优越
於 2019 年 11 月住了 5 晚
Jessie 於 2019年11月28日的回應
尊敬的宾客，感谢您的惠顾和点评！作为全球最大服务公寓营运商——雅诗阁集团旗下的盛捷品牌成员之一，十分感谢您一直以来的支持。西安盛捷服务公寓全体员工真诚期待您的下次光临，同时也欢迎您再次惠顾雅诗阁旗下的服务公寓！

8/10 不錯

qiang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店整体水平比较好，到早餐水平太差了
於 2019 年 9 月住了 1 晚
Jessie 於 2019年9月12日的回應
尊敬的宾客，感谢您的惠顾和点评！作为全球最大服务公寓营运商——雅诗阁集团旗下的盛捷品牌成员之一，我们很欣慰的获悉您在本服务公寓住得满意，同时也感谢您对我们早餐提出的宝贵意见。我们将不断要求餐厅对食品进行严格的改进与提高，以达到客户的需求。西安盛捷服务公寓全体员工真诚期待您的下次光临，同时也欢迎您再次惠顾雅诗阁旗下的服务公寓！

6/10 一般

真實旅客

於 2019 年 4 月住了 1 晚
Jessie 於 2019年5月1日的回應
"Dear Guest:Thank you for your choosing to stay with us。 We are truly sorry to hear about your unpleasant experience. I wish to extend to you my sincere apologies. We will ensure that our staff receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident.We look forward to seeing you again and wish have a nice day. "

8/10 不錯

Chunkuan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚
Jessie 於 2019年6月13日的回應
"Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day."

8/10 不錯

Chunkuan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚
Jessie 於 2019年6月13日的回應
尊敬的宾客： 您好！感谢您下榻全球最大服务公寓营运商——雅诗阁集团旗下品牌成员之一的盛捷服务公寓。如您有任何需求请随时告知我们。我们将尽我们所能为我们的住客提供满意的服务。西安盛捷新地城服务公寓全体员工期待您再次选择下榻雅诗阁旗下的服务公寓。

10/10 優異

Wan Ting Doris

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 3 晚
GS 於 2018年9月14日的回應
Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day.

6/10 一般

winson (HK)

讚好：整潔度和客房舒適度
不滿：職員與服務
Hotel room was new and clean
Hotel room was quite new and clean. But, some basic facilities were not functioned well. I ‘d suggest to check basic facilities more frequency. Receptionists are polite.
於 2018 年 8 月住了 4 晚
GS 於 2018年8月21日的回應
Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day.

10/10 優異

Yunghsiang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很好的酒店
住得很舒适，服务也非常好。早餐丰富，唯一缺点是大部分菜都是辣的。
於 2018 年 7 月住了 11 晚
酒店前台 於 2018年8月8日的回應
尊敬的宾客，感谢您的惠顾和点评！作为全球最大服务公寓营运商——雅诗阁集团旗下的盛捷品牌成员之一，我们很欣慰的获悉您在本服务公寓住得满意，同时也感谢您对我们早餐提出的宝贵意见。我们将不断要求餐厅对食品进行严格的改进与提高，以达到客户的需求。西安盛捷服务公寓全体员工真诚期待您的下次光临，同时也欢迎您再次惠顾雅诗阁旗下的服务公寓！

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
Room ok, but food and services not good enough
location is good. nearby have a shopping mall. room spacious. Services manner is so so. Only one reception at the counter, but she keep on answering the phone over 5 mins ignoring me standing in front of her. Seldom choices of the breakfast. Food presentation is not good and dirty. Table not clean up immediately.
gs 於 2018年5月2日的回應
Dear Guest: Thank you for choosing to stay with us.We have highlighted your comments to our F&B operator and reiterated the need to improve breakfast quality as well as service standards. My team and I will continue to monitor their performance and service delivery.We look forward to seeing you again and wish have a nice day.

8/10 不錯

yuk ying

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
好：房間寬敞，鄰近凱德廣場，方便 差：1/離地鐵遠 2/執房說少了一條細毛巾，（當然沒有取去）要另一名友善的執房者說會補回一條 3/ 前台只有一名服務人員的英文好些，其餘不太能溝通 4/ 早餐不豐富，晚上吃了自助晚餐後，早餐的食物會有晚上食物的影子
於 2017 年 12 月住了 4 晚
Dear Guest: Thank you for choosing to stay with us.We have highlighted your comments to our F&B operator and reiterated the need to improve breakfast quality as well as service standards. My team and I will continue to monitor their performance and service delivery.We look forward to seeing you again and wish have a nice day.

10/10 優異

CHIH-CHIANG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
服務良好，有家的感覺
房間寬敞舒適，有回家的感覺 服務態度佳，會主動詢問是否需要幫忙 枕頭多樣性選擇，不怕出國枕頭不習慣而落枕
於 2017 年 11 月住了 7 晚
感谢您的惠顾和点评！作为全球最大服务公寓营运商——雅诗阁集团旗下的盛捷品牌成员之一，我们很欣慰获悉您在本服务公寓住得满意，也十分感谢您对我们房间配置的肯定。西安盛捷服务公寓全体员工真诚期待您的下次光临，同时也欢迎您再次惠顾雅诗阁旗下的服务公寓！

8/10 不錯

YICHANG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 11 月住了 3 晚
感谢您的惠顾和点评！作为全球最大服务公寓营运商——雅诗阁集团旗下的盛捷品牌成员之一，十分感谢您一直以来的支持。西安盛捷服务公寓全体员工真诚期待您的下次光临，同时也欢迎您再次惠顾雅诗阁旗下的服务公寓！

8/10 不錯

YICHANG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
還不錯
於 2017 年 11 月住了 6 晚
感谢您的惠顾和点评！作为全球最大服务公寓营运商——雅诗阁集团旗下的盛捷品牌成员之一，十分感谢您一直以来的支持。西安盛捷服务公寓全体员工真诚期待您的下次光临，同时也欢迎您再次惠顾雅诗阁旗下的服务公寓！

8/10 不錯

YICHANG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
生活機能好
於 2017 年 10 月住了 5 晚
感谢您的惠顾和点评！作为全球最大服务公寓营运商——雅诗阁集团旗下的盛捷品牌成员之一，十分感谢您一直以来的支持。西安盛捷服务公寓全体员工真诚期待您的下次光临，同时也欢迎您再次惠顾雅诗阁旗下的服务公寓！

10/10 優異

yjlee1005 (台北)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
相當方便的酒店
這次帶一家大小出遊，住在西安盛捷新地城服務公寓，房間大小非常合適，旁邊就是商場，吃飯和買東西都非常方便，下次還會選擇入住!
於 2017 年 7 月住了 4 晚
酒店 於 2017年10月9日的回應
尊敬的宾客： 您好！感谢您下榻全球最大服务公寓营运商——雅诗阁集团旗下品牌成员之一的盛捷服务公寓。同时谢谢您对酒店设施以及房间的认可。雅诗阁服务公寓致力于为身处异地的成功人士提供满意的服务。特别的酒店服务设施设备为住客提供了舒适与便利。再此感谢您对我们公寓的支持与厚爱。西安盛捷新地城服务公寓全体员工期待您再次选择下榻雅诗阁旗下的服务公寓。

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
性價比之選
整體滿意，適合家庭旅遊
於 2017 年 7 月住了 5 晚
尊敬的宾客： 您好！感谢您下榻全球最大服务公寓营运商——雅诗阁集团旗下品牌成员之一的盛捷服务公寓。非常高兴获悉您对我们公寓(服务)的认可。我们将持之以恒的为我们的住客提供满意的服务。西安盛捷新地城服务公寓全体员工期待您再次选择下榻雅诗阁旗下的服务公寓。

10/10 優異

Jirui

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 6 月住了 2 晚
尊敬的宾客： 您好！感谢您下榻全球最大服务公寓营运商——雅诗阁集团旗下品牌成员之一的盛捷服务公寓。非常高兴获悉您对我们公寓(服务)的认可。我们将持之以恒的为我们的住客提供满意的服务。西安盛捷新地城服务公寓全体员工期待您再次选择下榻雅诗阁旗下的服务公寓。

10/10 優異

Yuwan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
住了3天的雙人房及5天的家庭房，有附早餐，每天的菜色有不ㄧ樣，不錯吃。房間的設備很新，床的舒服度不錯，浴室大又乾淨，廚房有附鍋碗瓢盆，又有洗烘衣機，對旅遊在外很多天的我們來說，實在是太方便了！housekeeping 每天都會來打掃，飯店隔壁有凱德廣場，裡面有美食街、超市、餐廳等。 唯一不便的是飯店離地鐵站需步行20分鐘，不趕時間就當作運動，趕時間的話，坐計程車到地鐵站要RMB$8.50，還是比台灣便宜。從地鐵站到鐘樓只有3站，到高鐵車站約30分鐘，坐計程車到咸陽機場約45～1小時(RMB$150內）
於 2017 年 5 月住了 5 晚
尊敬的宾客： 您好！感谢您下榻全球最大服务公寓营运商——雅诗阁集团旗下品牌成员之一的盛捷服务公寓。非常高兴获悉您对我们公寓(服务)的认可。我们将持之以恒的为我们的住客提供满意的服务。西安盛捷新地城服务公寓全体员工期待您再次选择下榻雅诗阁旗下的服务公寓。

10/10 優異

Yien Yu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
飯店服務非常好
尊敬的宾客： 您好！感谢您下榻全球最大服务公寓营运商——雅诗阁集团旗下品牌成员之一的盛捷服务公寓。非常高兴获悉您对我们公寓(服务)的认可。我们将持之以恒的为我们的住客提供满意的服务。西安盛捷新地城服务公寓全体员工期待您再次选择下榻雅诗阁旗下的服务公寓。

8/10 不錯

Rissa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Diego 於 2024年4月25日的回應
Dear Guests, thank you for sharing your positive stay experience with us! We are delighted to know that you were well looked after by our team at Somerset XindichengXi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.

10/10 優異

Michael

伴侶同遊
The staffs were very friendly and helpful. Like to especially thank 王云 who went out of her way to help us secure entrance tickets to the Shannxi History Museum on line. Appreciate her patience as it took numerous attempts to do so.
於 2024 年 3 月住了 7 晚
Demi 於 2024年3月17日的回應
Dear Michael, thank you for sharing your positive stay experience with us! We are delighted to know that you were well looked after by our team at Somerset Xindicheng Xi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.

10/10 優異

??

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚
Diego 於 2024年1月2日的回應
您好！非常感谢您的入住与赞赏！很高兴能为您的出游带来美好的时光。您的赞赏给予酒店很大的鼓舞，也是我们进步的动力，我们会继续保持热忱，致力让每一位宾客享有宾至如归的入住感受，西安盛捷新地城服务公寓全体员工真诚期待您的再次光临，同时也欢迎您再次惠顾雅诗阁旗下的服务公寓！祝安好!

4/10 欠佳

Christopher

不滿：職員與服務
於 2023 年 12 月住了 5 晚
Diego 於 2023年12月25日的回應
Dear Guests, thank you so much for taking time to share the experience of your stay at Somerset Xindicheng Xi'an. We apologize that we are not serve you better this time, please contact us to share your unpleasant experience, and give us a chance to server you better. If you have any further assistance, feel free to reach out to our team directly, and we'll be more than happy to assist you. Once again, thank you for choosing Somerset Xindicheng Xi'an, and we look forward to welcoming you back soon for another wonderful experience.

8/10 不錯

Bobby

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good accommodation
Comfortable room. Located outside of the city centre. About 90mins walk and 30mins drive. Next to a shopping mall, provide good amenities if needed
於 2023 年 11 月住了 4 晚
Diego 於 2023年12月25日的回應
Dear Guests, thank you for sharing your positive stay experience with us! We are delighted to know that you were well looked after by our team at Somerset XindichengXi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.

8/10 不錯

Urszula

於 2023 年 9 月住了 5 晚
Diego 於 2023年10月8日的回應
Dear Urszula, thank you for sharing your positive stay experience with us! We are delighted to know that you were well looked after by our team at Somerset Xindicheng Xi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.

10/10 優異

María Mercedes

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 3 晚
Demi 於 2023年4月11日的回應
尊敬的宾客：您好！非常感谢您的入住与赞赏！很高兴能为您的出游带来美好的时光。您的赞赏给予酒店很大的鼓舞，也是我们进步的动力，我们会继续保持热忱，致力让每一位宾客享有宾至如归的入住感受，西安盛捷新地城服务公寓全体员工真诚期待您的再次光临，同时也欢迎您再次惠顾雅诗阁旗下的服务公寓！祝安好!

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 4 月住了 2 晚
Diego 於 2021年5月9日的回應
Dear Guest： Thank you for your choosing to stay with us. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day.

10/10 優異

Ignacio

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location and wonderful apartment
We had a wonderful stay at the Somerset Serviced Apartments in Xi'an. Upon arrival we were upgraded, for free, to a very large apartment/lobby that was much better than the one we had booked. The apartment was very large, spotlessly clean, very well furnished, comfortable and with all the necessary facilities. Service desk was very attentive and friendly. The location is also very good, even if Xi'an is a large city. We were some 10-15 mins by taxi from the centre of town - the Drum Tower and Muslim Area, and yet with plenty of very good options to eat around. Highly recommended!
於 2019 年 10 月住了 3 晚
Jessie 於 2019年11月21日的回應
"Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day."

8/10 不錯

Terrance

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚
Jessie 於 2019年11月21日的回應
尊敬的宾客，感谢您的惠顾和点评！作为全球最大服务公寓营运商——雅诗阁集团旗下的盛捷品牌成员之一，十分感谢您一直以来的支持。西安盛捷服务公寓全体员工真诚期待您的下次光临，同时也欢迎您再次惠顾雅诗阁旗下的服务公寓！

10/10 優異

真實旅客

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice, clean and bright apartments. Very good value. Staff was helpful. Food choice of breakfast was quite limited. Nice gym with yoga studio. Didn't try the pool as water was too cold but it looked good with reasonable size. The property does not have restaurants, other than the lounge serving breakfast but there are quite a number of F&B outlets at the shopping centre just next to the property. Another hotel with a good Chinese restaurant was only across the road and you could be there by less than 10 minutes on foot. Also walking distance to 小雁塔 and 西安博物館。
於 2019 年 9 月住了 3 晚
Jessie 於 2019年10月3日的回應
"Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day."

10/10 優異

Unanimous

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Like : modern furniture, service, neat Dislike : plain food, not so tasty for foreigners
於 2019 年 9 月住了 4 晚
Jessie 於 2019年10月2日的回應
"Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day."

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Mycket fint hotell!
Fantastiskt fint hotell med stor swimmingpool och gym på 27 våningen. Enda minuset är att det var svårt att hitta till hotellet och lobbyn.
於 2019 年 8 月住了 1 晚
Jessie 於 2019年9月5日的回應
"Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day."

10/10 優異

Giusy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fortemente consigliato
Hotel superlativo sia a livello di servizi che di pulizia e posizione.
於 2019 年 8 月住了 2 晚
Jessie 於 2019年9月5日的回應
"Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day."

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The apartment was very comfortable and great staff. The building is located next to a mall/grocery store which is very convenient. It is about 40 min walk to a couple of attractions. We forgot my kids headphones in the room and they found the headphones and we were able to get those back.
於 2019 年 8 月住了 2 晚
Jessie 於 2019年9月5日的回應
"Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day."

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
en general nos gusto mucho, el único detalle es que la alberca estaba en mantenimiento no pudimos utilizarla.
於 2019 年 6 月住了 3 晚
Jessie 於 2019年9月5日的回應
"Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day."

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 4 晚
Jessie 於 2019年9月5日的回應
"Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day."

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務和客房舒適度
A ruined holiday by the terrible service received
A holiday totally was ruined by the terrible service from the hotel. Before we arrived, I informed the hotel that we will be late due to flight delayed. No answers received at all. Then when we arrived, waited over 30 hr to check in and then the receptionist even can’t serve us alone, she answered 5 phone calls and didn’t even to answer my questions. Even worse, the next day, found a dirty cleaning clothes on the bed. I asked for a sewing kit twice, finally, got it when the third time requested. A service from hell.
於 2019 年 6 月住了 4 晚

10/10 優異

Xiaoru

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good layout for family. Enjoyed the stay very much
於 2019 年 5 月住了 3 晚
Jessie 於 2019年8月1日的回應
"Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day."

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 7 晚
Jessie 於 2019年6月13日的回應
"Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day."

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I pretty much have only good things to say about the place. Clean, modern, helpful staff. Unit was clean, with full kitchen, with view of other high-rises. Property had pool, sauna, steam room all in working order and good condition. Gym and playroom also available. Free breakfast was the same every morning. Food not bad, but probably would become boring if we stayed there more than few days. Some of the common areas smelled like smoke, but that's not because it was allowed, but rather because this is China and people just don't pay attention to non-smoking signs. Area around property is safe. Bunch of places to eat in walking distance, ranging from very cheap to almost Western prices with everything in between. Mall across the street. Taxi ride to center of Xian is about 15 min and costs about 10rmb. Of course my advice to download Didi and never ever use taxis.
於 2019 年 4 月住了 4 晚
Jessie 於 2019年5月3日的回應
"Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day."

10/10 優異

Giuseppe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ottima struttura di soggiorno
Struttura praticamente nuova, quasi asettica, più un residence che un hotel e per questo un pò fredda, ti accorgi di quanta gente la frequenta solo a colazione. Reception al 4°piano di un edificio abbastanza centrale che , al suo interno, presenta anche un centro maternità. Colazione praticamente solo asiatica, di occidentale solo le uova cucinate al momento nel modo che si desidera,dolce praticamente assente. Camere molto ampie, comodissime, pulitissime con arredi adeguati e vetrata a tutta parete, molto suggestiva sul panorama città. Consiglio questa struttura, soprattutto per il buon rapporto qualità prezzo in relazione al tipo di struttura ed ubicazione.
於 2019 年 4 月住了 2 晚
Jessie 於 2019年6月13日的回應
"Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day."

10/10 優異

LIRUI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
clean facility and spacious room. The hotel is about 15 min walk from a subway station and the subway line is connected with high speed train station. Convenient spot for shopping , eatting, coffee nearby. We took DIDI (local uber)from the hotel to sight seeing spots in the city, most of the trips cost less than RMB15 one way.
於 2019 年 4 月住了 3 晚
Jessie 於 2019年6月13日的回應
"Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day."

10/10 優異

Craig

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic!! - would highly recommend
Fantastic stay at this very plush and modern apartments. The service we received was excellent too, I would have recommend
於 2018 年 11 月住了 3 晚
GS 於 2018年11月26日的回應
Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day.

10/10 優異

Sara

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic hotel ! Quite far from the city center. Very bad english
於 2018 年 8 月住了 2 晚
GS 於 2018年11月2日的回應
"Dear Guest:Thank you for your choosing to stay with us。 We are truly sorry to hear about your unpleasant experience. I wish to extend to you my sincere apologies. We will ensure that our staff receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident.We look forward to seeing you again and wish have a nice day. "

10/10 優異

Puran (Canada)

讚好：整潔度、住宿狀況和客房舒適度
Very nice hotel close to shopping center and very helpful staff
於 2018 年 10 月住了 2 晚
GS 於 2018年10月31日的回應
"Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day."

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A good choice
Comfortable place to stay Good breakfast Was visiting friends so can't comment on transport links or local area Didn't use facilities like the gym or pool
於 2018 年 10 月住了 4 晚
GS 於 2018年11月2日的回應
"Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day."

10/10 優異

Vikas (Melbourne)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very clean and comfortable apartment.
Very modern and clean rooms and bathrooms and friendly and helpful staff. Excellent location too away from busy main city but well connected via Metro or short drive.
於 2018 年 9 月住了 4 晚
GS 於 2018年11月2日的回應
"Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day."

8/10 不錯

Jocelyn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Gorgeous weather China
Gorgeous weather and food. Clean and comfortable hotel.
於 2018 年 9 月住了 3 晚
GS 於 2018年11月2日的回應
"Dear Guest：Thank you for your choosing to stay with us。We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again and wish have a nice day."