Beijing Xihai Lake Hotels

" The service here is nothing short of exceptional. What truly stands out is not just the efficiency or professionalism, but the genuine warmth, attentiveness, and care shown by the team throughout our stay. Every interaction felt thoughtful and sincere, and it was clear that their priority was to ensure guests felt comfortable, supported, and truly welcomed. Yuxin, LiLi, Xiao Yan, and Alice deserve special recognition. They are incredibly patient, kind, and attentive, consistently going above and beyond in ways that feel natural rather than transactional. Whether it was arranging transport, securing reservations at popular restaurants, helping us navigate local payment systems, or simply checking in on us while we were out enjoying the city, their care was constant and reassuring. What made this experience especially meaningful was the sense of belonging they created. Staying here felt less like being in a hotel and more like being embraced by a family. Their presence added a human warmth that elevated our entire Beijing experience, making it richer, easier, and far more memorable. This is hospitality at its very best—genuine, thoughtful, and deeply personal. I would wholeheartedly recommend this place to anyone visiting Beijing who values warmth, care, and a truly homely experience. Sincerely, Lee Family "

"Room was spacious with washer and dryer! Excellent"

"I’m giving the hotel a 5 star rating for their hospitality and responsiveness. There were many freebies in the room and delicious breakfast, and the staff even installed a safe bed rail since my baby was traveling with us. Unfortunately the bed was still a bit small for our family of three, and the hotel was very kind to allow us an early checkout and refund us for the remaining evenings. The five star review reflects the hotel’s responsiveness and willingness to work with their guests. "

"Provided complimentary laundry service. Great location"

"Lovely traditional courtyard 四合院 with classy-designed modern amenities eg heater, sitting toilet, shower, aircon, TV etc; located within walking distance from subway station; managed by friendly and helpful staff "

"Great hotel"

"Very good service! "

"We loved the location. It is in a beautiful, quaint neighborhood, very near to main attractions like the Forbidden City. The manager was very friendly and accommodating. It is fun to stay in a place with so much character. Our kids loved staying in the upstairs loft. We would definitely stay here again. "

"Amazing!! Can't rate this hotel highly enough! The location is great, right in the middle of numerous shops, restaurants, coffee bars, food stalls & night market; with easy walking distance / accessibility to all the key sites. Rooms are comfortable, spotlessly clean with everything you need & they even provide a free laundry service. Staff are fabulous, helpful, professional & friendly & i felt so welcome. Huge thank you to Mia, Dana & a number of other staff who I who sadly don't have their names. The hotel was a safe comfortable base, in a perfect location, with a great feel. Would highly recommend. "