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"Expectations are met"

"Great hotel in Alishan forest region. Staff was service oriented and very friendly. Breakfast and dinner were excellent. Shuttle bus service was very helpful going around."

"Nice facility, yummy breakfast, great bike tour, friendly staff."

"Gorgeous view, lovely room, and serene hot springs. Staff was extremely friendly and pointed out which routes to the attractions were the easiest, which were under maintenance, and how to get to places by bus or by foot. Front desk also kindly helped me search for a lost item, scouring even the bus from Taichung in the process. Bus from Taichung was easy to book, comfortable, and clean. Buffet was delicious. One thing to mention: If you want to eat anywhere but the buffet or the lobby, make sure to book in advance! "

"Nice stuff and great help "

"The location within the park is wonderful - allows early morning solitary hikes - before the tour buses arrive. Hiking again around noon or after is also better as the tour groups are more spread out throughout the park. The buffet was really good!"

"Excellent location and close to many activities. The staff are friendly and helpful, who have given us lots of suggestion on where to eat and how to plan out the day for sightseeing. The room with the lake view is just so stunning. All family enjoyed so much during the stay. "

"Beautiful rooms and excellent service!"

"Breakfast had decent variety wasn’t the most flavorful. Rooms were clean and staff members were friendly and helpful."