「When booking, the hotel charged my card when Expedia said “0” money owed at the time of booking. When I explained this was not the agreement on Expedia, she was not willing to listen or deal with the issue. She then had to charge my card again so that I could get my “initial” deposit back.
I stay at this hotel many times a year and advise people to stay here. I am disappointed with this interaction.」
「When booking, the hotel charged my card when Expedia said “0” money owed at the time of booking. When I explained this was not the agreement on Expedia, she was not willing to listen or deal with the issue. She then had to charge my card again so that I could get my “initial” deposit back.
I stay at this hotel many times a year and advise people to stay here. I am disappointed with this interaction.」
Dara