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煙台世茂希爾頓酒店的評價

5 out of 5
煙台世茂希爾頓酒店
大馬路 53 號, 煙台市, 山東省

評價

8.8

優異

10 分評分,優異;92 則評價中有 57 則" "
8 分評分,不錯;92 則評價中有 23 則" "
6 分評分,一般;92 則評價中有 6 則" "
4 分評分,欠佳;92 則評價中有 0 則" "
2 分評分,很差;92 則評價中有 6 則" "

9.0/10 

整潔度

8.6/10 

職員與服務

8.4/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
服务达不到五星酒店的水准,不适合家庭客
餐饮很单调。住三天以上,早餐一点变化都没有,每天都是一样的菜。带婴儿入住,酒店竟然没有奶瓶消毒器,餐厅也没有儿童餐具,之前其他高档酒店从来没遇过。 这个酒店只适合商务客住个1-2天吧。
於 2023 年 4 月住了 8 晚
公关主任 於 2023年7月31日的回應
尊敬的客人,很高兴美好的夏日与您相遇在烟台世茂希尔顿酒店。遗憾此次入住未能达到您的个人期望。希尔顿一直为客人提供性价比高且在烟台市场上富有竞争力的产品,希望每位客人能在希尔顿享受希尔顿的待客之道,针对您的本次入住,欢迎您随时拨打酒店电话与我们的宾客服务经理取得联系并提出宝贵的意见,我们将虚心倾听,争取下次给您一个舒适完美的入住体验,再次感谢您的分享,烟台世茂希尔顿酒店期待您的再次到来!

10/10 優異

真實旅客

家人同遊
於 2022 年 2 月住了 1 晚
公关主任 於 2023年7月31日的回應
Dear guest, warm greetings from Hilton Yantai! We appreciate your recognition of our services and we do hope you enjoy your journey with us. Last but not least, we look forward to seeing you again and wish you a happy life!

10/10 優異

Bangkun

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 1 晚
melinda 於 2021年11月17日的回應
Thank you for your stay with us at Hilton Yantai. We look very much forward to welcoming you back in the future. Thank you!

10/10 優異

真實旅客

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 7 月住了 1 晚
Melinda 於 2021年7月29日的回應
Thank you for your stay with us at Hilton Yantai. We look very much forward to welcoming you back in the future. Thank you!

10/10 優異

BO

於 2021 年 7 月住了 1 晚
melinda 於 2021年7月29日的回應
Dear guest, thank you for choosing the Hilton Yantai and share your valuable feedback.The hotel is located on the seafront. In the sea view rooms, you can meet the rising sun or the sunset, overlooking the Marina Square, Yantai Mountain and the First Bathing Beach. I believe that you will fall in love with the beautiful and comfortable environment. We look forward to welcoming you back to our hotel again. Thank you!

10/10 優異

QIAN

於 2021 年 7 月住了 1 晚
Melinda 於 2021年7月21日的回應
亲爱的客人您好,这是来自烟台世茂希尔顿酒店熊小希的问候。非常感谢您对酒店服务的认可。我们的员工始终秉持着体贴入微的信念和高标准的要求在为每一位客人提供非凡的入住体验。愿我们无与伦比的服务让您在离开后仍留有久久难忘的美妙回忆。真心期待您的再次光临烟台世茂希尔顿酒店,祝您生活愉快!

10/10 優異

真實旅客

家人同遊, 商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
家庭旅行的不错选择
房间清洁度好,赠送了水果,如果是去老城区的话,酒店位置不错,距离开发区和机场有一些距离。附近商超也很便利,楼下就是海滨广场和十字街夜市。
於 2021 年 7 月住了 2 晚
melinda 於 2021年7月21日的回應
感谢您对我们酒店位置的认可。酒店地处烟台市中心商圈,坐拥繁华,一站式服务,尽享便利。期待您再次光临烟台世茂希尔顿酒店,祝您生活愉快。

10/10 優異

Jun

於 2020 年 5 月住了 1 晚
melinda 於 2020年6月8日的回應
Dear guest, warm greetings from Hilton Yantai! We appreciate your recognition of our services and we do hope you enjoy your journey with us. Last but not least, we look forward to seeing you again and wish you a happy life!

10/10 優異

JIN

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
very nice hotel with nice location and great view! Staff are very friendly, sepecially Mr. Peter Pan who helped me with luggages and booking taxi. I will stay here again next time.
於 2019 年 10 月住了 2 晚
melinda 於 2020年6月8日的回應
Dear guest, warm greetings from Hilton Yantai! We appreciate your recognition of our services and we do hope you enjoy your journey with us. Last but not least, we look forward to seeing you again and wish you a happy life!

8/10 不錯

Anderson

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間很大很乾淨,大床房型的床很軟很好睡
於 2019 年 10 月住了 3 晚
eva 於 2019年10月12日的回應
非常感谢您对酒店客房的认可。客房面积38平方米起,办公区、休息区合理分布,完善配套服务设施为您提供最佳保障。既可轻松办公,又可舒适的躺在希尔顿系列的床品寝具上,如卧云端的舒适缓解一天的疲劳。

10/10 優異

Qing

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 3 晚
eva 於 2019年7月25日的回應
Thanks!

10/10 優異

Qing

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 3 晚
eva 於 2019年7月25日的回應
Thanks!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 1 晚
eva 於 2019年6月28日的回應
Thanks!

8/10 不錯

Shang Min

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 5 晚
eva 於 2019年6月6日的回應
Thanks!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 1 晚
eva 於 2019年6月6日的回應
Thanks!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
very good
a great experience, good job!
於 2018 年 11 月住了 1 晚
Melinda 於 2019年1月3日的回應
Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Yantai. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you! Sincerely, Marcom Manager

8/10 不錯

Feng

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 1 晚

10/10 優異

Lin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常好
新飯店設施佳、前台友善,無缺點。離車站稍遠。
於 2018 年 6 月住了 2 晚
melinda 於 2018年6月30日的回應
亲爱的客人您好,这是来自烟台世茂希尔顿酒店熊小希的问候。非常感谢您对酒店服务的认可。我们的员工始终秉持着体贴入微的信念和高标准的要求在为每一位客人提供非凡的入住体验。愿我们无与伦比的服务让您在离开后仍留有久久难忘的美妙会忆。真心期待您的再次光临烟台世茂希尔顿酒店。祝您生活愉快。

10/10 優異

Rachel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
整體服務人員品質優良, 給人一種無壓力的住宿感受; 環境也是相當好, 安靜舒適.
於 2017 年 10 月住了 3 晚

6/10 一般

cheng heng

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
住的舒適的飯店
人員培訓無全面標準化,素質不齊,一線服務非常佳,後台差!
於 2017 年 9 月住了 1 晚

10/10 優異

SEONMI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 優異

EUNSEONG

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

6/10 一般

SEUNGJIN

商務旅客
於 2023 年 12 月住了 2 晚

8/10 不錯

Eun Ah

於 2023 年 11 月住了 1 晚

10/10 優異

dongju

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staffs are very kind and room is very clean
於 2023 年 9 月住了 3 晚

8/10 不錯

DAISUKE

商務旅客
讚好:職員與服務
不滿:整潔度和住宿狀況
以前より色々な面で行き届いていない。
於 2023 年 7 月住了 5 晚
公关主任 於 2023年7月31日的回應
Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Yantai. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything perfect
Good location, good service, and nice sea view! I strongly recommend to stay sea side!
於 2022 年 1 月住了 1 晚
melinda 於 2022年1月19日的回應
Thank you for your stay with us at Hilton Yantai. We look very much forward to welcoming you back in the future. Thank you!

2/10 很差

Philip

商務旅客
不滿:職員與服務和客房舒適度
於 2021 年 7 月住了 3 晚
melinda 於 2021年7月29日的回應
Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Yantai. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

10/10 優異

liu

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
とても良いです
於 2020 年 8 月住了 1 晚
公关主任 於 2023年8月3日的回應
Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Yantai. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

2/10 很差

kwanghyuck

家人同遊
讚好:整潔度和客房舒適度
不滿:職員與服務和住宿狀況
중국여행은 생에 다신 없습니다
중국은 자유롭게 여행할 수 없는 곳리기에 힐튼역시 그 브랜드만으로 비빌 수 없는 곳이엇어요. 여지껏 묵었던 세계 여러 힐튼 중 모든 것이 떨어지거나 일반 저급호텔에도 미치치 못하네요
於 2020 年 1 月住了 3 晚
melinda 於 2020年6月8日的回應
Dear guest, thank you for sharing your feedback with us. We take your comments seriously and we will try to make more improvements on our service and facilities. Thank you again for your feedback and we look forward to welcoming you back in the near future.

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very gooood
Very gooood
於 2020 年 1 月住了 1 晚
melinda 於 2020年6月8日的回應
Dear guest, warm greetings from Hilton Yantai! We appreciate your recognition of our services and we do hope you enjoy your journey with us. Last but not least, we look forward to seeing you again and wish you a happy life!

10/10 優異

Youngki

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚
melinda 於 2020年6月8日的回應
Dear guest, warm greetings from Hilton Yantai! We appreciate your recognition of our services and we do hope you enjoy your journey with us. Last but not least, we look forward to seeing you again and wish you a happy life!

10/10 優異

真實旅客

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
WIFIがVPNだともっと良いです。
於 2019 年 12 月住了 4 晚
melinda 於 2020年6月8日的回應
Dear guest, warm greetings from Hilton Yantai! We appreciate your recognition of our services and we do hope you enjoy your journey with us. Last but not least, we look forward to seeing you again and wish you a happy life!

10/10 優異

hyunkyoung

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚
melinda 於 2020年6月8日的回應
Dear guest, warm greetings from Hilton Yantai! We appreciate your recognition of our services and we do hope you enjoy your journey with us. Last but not least, we look forward to seeing you again and wish you a happy life!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚
eva 於 2019年11月27日的回應
Thank you for your praise!

10/10 優異

真實旅客

讚好:職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 2 晚
eva 於 2019年11月27日的回應
Thank you for your praise!

10/10 優異

Junyoung

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
다음에또올께요
좋습니다 직원들도친절하고 영어도잘하구요
於 2019 年 11 月住了 2 晚
eva 於 2019年11月27日的回應
Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Yantai. We are very glad to know that our staff and service helped in making your visit enjoyable.

10/10 優異

Sue

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
주변에 가게들이 다 일찍 닫고 편의점이라 할만한곳도 없어서 밤 10시쯤엔 주변에 나가도 뭐 할게 없다. 호텔 executive lounge도 10시까지만 운영한다. 하지만 호텔 자체는 너무 좋았고 잠자리도 편했다. 직원들의 영어도 다른 곳에 비해 우수하고 굉장히 친절하다. 컵 같은건 제대로 안씻는지 컵 바닥에 커피 자국 같은게 있어서, 다시 씻어서 써야할 필요가 있다. 하지만 5성급은 5성급인 이유가 있다. Thanks for your great service.
於 2019 年 11 月住了 2 晚
eva 於 2019年11月27日的回應
Dear guest Name, thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Yantai. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We look forward to welcoming you back in the near future. Thank you!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 4 晚
eva 於 2019年11月27日的回應
Thank you for your praise!

10/10 優異

namjeong

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
조식 추천
출장기간동안 26층 바다전망에 조식은 정말 최고였다
於 2019 年 9 月住了 2 晚
eva 於 2019年10月12日的回應
Dear guest, thank you for choosing the Hilton Yantai and share your valuable feedback.The hotel is located on the seafront. In the sea view rooms, you can meet the rising sun or the sunset, overlooking the Marina Square, Yantai Mountain and the First Bathing Beach. I believe that you will fall in love with the beautiful and comfortable environment. We look forward to welcoming you back to our hotel again. Thank you!

10/10 優異

JungSik (서울)

讚好:職員與服務和客房舒適度
不滿:整潔度
於 2019 年 8 月住了 1 晚
eva 於 2019年9月9日的回應
Thank you for taking the time to share your valuable feedback with us.

10/10 優異

Waled

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 3 晚
eva 於 2019年9月9日的回應
Thank you for taking the time to share your valuable feedback with us.

10/10 優異

Youngil

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 3 晚
eva 於 2019年9月9日的回應
Thanks!

2/10 很差

真實旅客

讚好:客房舒適度
不滿:整潔度和職員與服務
쩐내+영어 빵점
정말 심각하게 영어를 못합니다. 정말!!! 어떻게 이럴 수 있지? 정도로 영어를 못해요. 태풍때문에 비행기가 취소돼서 도움을 줄 수 있냐고 물어도 전혀 관심조차 가지지 않아요. 그리고 베개에서 쩐내나요.. 뭐랄까 안씻은 머리냄새? 호텔만 보면 좋아요.. 그런데 정말 뭔가 extra를 기대하지마세요.
於 2019 年 8 月住了 1 晚
eva 於 2019年8月26日的回應
Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Yantai. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments about the have been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services. We look forward to hearing from you and to welcoming you back to in the near future. Thank you!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2019 年 8 月住了 2 晚
eva 於 2019年8月10日的回應
感谢您的点评,谢谢。

10/10 優異

Rojoso

讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall a good stay at Hilton, abit overpriced, Lobby lounge a bit small. Most staff was good in English, will stay here again next time
於 2019 年 7 月住了 3 晚
eva 於 2019年8月8日的回應
Thanks for sharing your valuable comment with us. Our hotel is located in the heart of city and valuable for price. Ensuring all our clients leave satisfied is our goal. We are very glad to know that our staff and service helped in making your visit enjoyable. We hope to have an opportunity to serve you again in the near future.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
おススメのホテルです。
トランジットでの利用だったので 10時間ほどでしたが、荷物も運んでくれましたし、夜に両替もしてくれました。 早朝モーニングコールをお願いし タクシーも呼んでもらいました。 今なら、良い感じのスタッフがいるので、良い対応をしてくれると思います。 田舎のホテルのような感じでしょうか、 玄関出てすぐ左手二件目の中華料理屋さんはお母さんが愛想の良い人で、現地の味わいを楽しめます。 水餃子がオススメ。
於 2019 年 7 月住了 1 晚
eva 於 2019年7月25日的回應
Dear guest, thank you for choosing the Hilton Yantai and share your valuable feedback. Along with further improvements in the city's infrastructure, Hilton Yantai would become increasingly popular. We look forward to welcoming you back to our hotel again. Thank you!

2/10 很差

WON SUK

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
예약확인 다 하고 예약확인서까지 출력해서 갔는데 예약이 안 되어 있다고 해서 그 호텔에 숙박을 못 했습니다. 이런 황당한 상황에 안내된 한국전화도 안 되고 이거 뭐죠? 도저히 가만 있을수 없습니다. 저에게는 너무나도 중요한 분인데 같이 모시고 간 분에게 너무나 큰 실수를 저질렀습니다.
於 2019 年 7 月住了 2 晚
eva 於 2019年7月25日的回應
Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us.We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments about your problem have been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services. We look forward to hearing from you and to welcoming you back to Hilton Yantai in the near future. Thank you!

10/10 優異

Miku

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
miku
スタッフの対応が良かったです、部屋の雰囲気と斜めにも凄く良かったです、またそこで泊まりたいっと思ってます。
於 2019 年 7 月住了 1 晚
eva 於 2019年7月25日的回應
Dear guest,thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Yantai. We look forward to welcoming you back in the near future. Thank you!

10/10 優異

HAJIN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 1 晚
eva 於 2019年6月6日的回應
Thanks!