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波莫奈里酒店的評價

3.5 out of 5
波莫奈里酒店
Armenakyan 121/7, Yerevan

評價

6.6
10 分評分，優異；40 則評價中有 9 則" "
8 分評分，不錯；40 則評價中有 13 則" "
6 分評分，一般；40 則評價中有 5 則" "
4 分評分，欠佳；40 則評價中有 7 則" "
2 分評分，很差；40 則評價中有 6 則" "

6.8/10 

整潔度

7.2/10 

職員與服務

6.4/10 

設施服務

6.6/10 

住宿狀況

5.4/10 

環保程度

評價

10/10 優異

Mohammad

親子同遊
讚好：整潔度和職員與服務
It’s very friendly staff and they look after all customers specially very good manager and they sort out quickly any problems 🌹🌹🌹
於 2024 年 1 月住了 6 晚

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：職員與服務
不滿：客房舒適度
Value for money
於 2023 年 12 月住了 2 晚

2/10 很差

Shant

不滿：整潔度、職員與服務、設施服務和住宿狀況
It is a bad hotel
於 2023 年 9 月住了 22 晚

2/10 很差

HARRY

於 2023 年 9 月住了 2 晚

10/10 優異

Dmitriy

家人同遊, 商務旅客, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
За разумные деньги можно получить номер для комфортного сна и отдыха. Отзывчивый персонал. За такую стоимость можно найти только место в хостеле, поэтому можно закрыть глаза на некоторые пятна на ковролин, немного пыли...
於 2023 年 9 月住了 1 晚

8/10 不錯

Reza

Management was kind
於 2023 年 9 月住了 8 晚

6/10 一般

Azim

於 2023 年 7 月住了 6 晚

8/10 不錯

Mesrob

於 2023 年 7 月住了 1 晚

4/10 欠佳

Anjelika

不滿：整潔度和住宿狀況
The hotel was dirty. Looking okay from the outside - horrible inside the room. Carpet with stains, mirror with stains - everything was unplugged - could use the tv. One of the plugs was half-out dangerous. The staff at the reception - was not very polite. Asked for a change of room - never happened. Breakfast is very poor. Only good personnel people working in the bar - helpful and polite, recommended places to visit.
Nairi Hotel team 於 2023年6月3日的回應
I'm sorry to hear that you had a negative experience during your stay with us. Our hotel strives to provide all guests with a comfortable and clean environment, and it's clear that we fell short in this aspect during your stay. I apologize for the issues with the cleanliness of your room and the unplugged appliances. We will definitely address these concerns and take steps to ensure that they do not happen again in the future.Regarding your request for a change of room, I apologize that this was not accommodated. We will review our procedures and make sure that similar requests are addressed promptly and appropriately in the future.I appreciate your positive feedback about our bar staff. It's great to hear that they were helpful and made recommendations for places to visit. As for our breakfast, we will review your feedback and work to improve our offerings in the future.Thank you for bringing these concerns to our attention so that we can work to provide a better experience for our guests in the future. We hope that you will consider staying with us again in the future and give us another chance to earn your trust.

2/10 很差

HAROUTIOUN

不滿：職員與服務
I NEED MY FULL REFUND I WILL BE SPEAKING TO MY ATTORNEY REGARDING THIS
於 2023 年 4 月住了 17 晚
Nairi Hotel team 於 2023年6月3日的回應
I understand that you are dissatisfied with your stay and feel that a full refund is warranted. However, I do need to clarify that threatening legal action is not a productive way to resolve the issue.I would be happy to discuss your concerns with you further and work to find a resolution that meets your needs. Can you please provide me with more information regarding your stay, such as your booking details and the specific issues that you encountered?If you would like to discuss this matter further, please don't hesitate to contact us directly. We are committed to providing all guests with a positive experience and would like to do whatever we can to address your concerns.

6/10 一般

Majid

商務旅客
讚好：整潔度和職員與服務
於 2023 年 3 月住了 5 晚

4/10 欠佳

真實旅客

家人同遊
讚好：整潔度
Not so great
The hotel outside of the rooms was nice but very cheap inside the rooms. The TV, fridge, and pool were not working. When we arrived they could not see our reservation from Hotels.com after about 30 minutes they got it figured out.
於 2023 年 3 月住了 3 晚

2/10 很差

Angelina

不滿：整潔度、職員與服務、設施服務和住宿狀況
Extremely dirty place.
於 2023 年 2 月住了 5 晚

2/10 很差

mauro

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚

4/10 欠佳

真實旅客

多人同遊
不滿：客房舒適度
For lille værelse med små dyrevenner
Vi fandt dette hotel på hjemmesiden, der gav udtryk for at vores tildelte værelse var forbeholdt fire personer. Da vi ankom, havde værelset kun én dobbeltseng. De fik trods alt ordnet sovepladser for os. Der kom to virkelig dårlige sammenklappelige enkeltmandssenge uden lagen eller sengetøj. Vi endte med at spørge receptionen tre gange før det blev ordnet. En af grundene til at vi valgte dette sted var grundet deres sauna område med indendørs pool. Da vi kom frem fandt vi ud af et hverken sauna området eller poolen virkede. Vi tror, udover det, også at desværre var en eller anden form for dyret i ventilationssystemet, som vi hørte to af nætterne. Dog skal receptionen have tak for at svare på de spørgsmål vi skulle have og hjælpe os med bestilling af taxa ind til byen.
於 2023 年 1 月住了 3 晚

4/10 欠佳

Khalid

不滿：整潔度和住宿狀況
It’s not clean at all
於 2023 年 1 月住了 3 晚

10/10 優異

FERBER

讚好：整潔度、職員與服務、設施服務和住宿狀況
Tolles Hotel:) Preis-Leistung Super. Personal immer hilfsbereit. Grosses Zimmer. Gutes Frühstück. Im Badezimmer sogar Zahnbürste,Zahnpasta,Ohrwattestäpchen,….. .

6/10 一般

Armine

10/10 優異

Navid

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cheapest price all off the market. Friendly staff. Clean. Safe. Near supermarket. I used Yandex app for transportation this app same as Uber. I stay around 20 days in hotel . I love armenia 🇦🇲. Friendly people. But some busy area be careful your wallet and cell phone.

8/10 不錯

Larisa

於 2022 年 9 月住了 1 晚

8/10 不錯

Armen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 5 晚
Victoria 於 2022年9月20日的回應
Dear Armen, First of all, let me thank you for sharing your recent stay experience and for a 4-star rating. I am pleased to know that you were satisfied with service provided by my colleagues. We appreciate the opinion of our Guests. Our main philosophy is to make guests happy and shared with our best experience in hospitality. We will be glad to see you again. Thank you. Warmest regards,

2/10 很差

Martin

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Éviter
Hôtel très moyen, présence de rat dans la chambre
於 2022 年 9 月住了 1 晚
Nairi Hotel team 於 2022年9月19日的回應
Dear Martin,Your review is biased and offends us, because before your return to hotel I personally checked your room and added the bathroom stuff and everything was OK as always. I don't want to refer to your attitude when you came back to the hotel after the football game, but I am sure it seemed to you. It is the first time during 10 years that we have found ourselves in such a bad situation. First you said it was mouse than you told that it was rat, anyway. The entire hotel area has been checked since you mentioned and no mice were found. The floor where you were staying was 100% occupied by other guests, yet no one reported seeing a mouse.Also we have special adapters connected in the whole hotel territory that repel mice and other insects.Thanks for playing with our rate unreasonableWishing you good luck!Regards,Nairi Hotel team

8/10 不錯

Dmitri

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location and close to the city centre by taxi. The staff are very friendly and very helpful. I have stayed here many times and always enjoy my stay. I’m already looking forward to a return visit in a few months time.
於 2019 年 6 月住了 7 晚
Victoria 於 2019年7月31日的回應
Dear Guest, First of all, let me thank you for sharing your recent stay experience and for a 4-star rating. I am pleased to know that you were satisfied with service provided by my colleagues. We appreciate the opinion of our Guests. Our main philosophy is to make guests happy and shared with our best experience in hospitality. Thank you. Warmest regards, Victoria Vachaganovna

8/10 不錯

Natalya

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 7 晚
Victoria 於 2018年8月11日的回應
Уважаемая Наталья, Спасибо за оценку! Будем рады видеть Вас снова. Сообщите нам о вашей следующей поездке и мы подготовим для вас сюрприз. С уважением, Виктория

10/10 優異

Anna (Moscow)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent stay
First I want to thank each and every employee in this hotel for making me feel just like home good rooms lovely atmosphere a great lobby I stayed 1 day. Special thanks to Mrs. Victoria. She is Manager of hotel. She changed my standard room to Deluxe, I was surprised. I stayed many hotels in the world, but I didn't saw behave like this. You can enjoy beauty of the city from your room. it's amazing view. Very good breakfast, clean rooms and good service. Thank you all. I recommend this hotel.
於 2017 年 8 月住了 1 晚

4/10 欠佳

Elie (Canada)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Too expensive for a cheap hotel
On arrival, the bed base was borken, i fixe it temporary by myself ; Very old Matress, uncomfortable, litterally speaking we was sleeping on springs; I asked to replace the matress and to fix the bed (on arrival). 2 days later they added a kind of cover on the matress in order to make it more comfortable but it was absolutly the same result and for the bed base they didn't take any action. cheap service, they don't put any extra toilet paper; we was short twice on a 6 days period. Once i asked the lady on the reception for a taxi, first i had to wait to finish her personal conversation on her own mobile and second she replied "it's better to do it by yourself it's gonna be faster". I don't recommand it for anyone, you can have much better for the same price.
於 2017 年 7 月住了 7 晚

4/10 欠佳

真實旅客

讚好：住宿狀況和客房舒適度
不滿：整潔度和職員與服務
Weird Hotel
The room itself was of good quality. However, I was surprised to see how scary the local area is. I was literally scared to go for a walk outside (although I had heard from my friends that Yerevan is safe). Apart from the awesome breakfast, all other hotel services were awful. Almost no one could speak in English and that was annoying. Once I wanted to order vegetarian pizza and after 15 minutes of awkward talk I gave up. Cleaning service was also terrible.

8/10 不錯

Vincent (Vancouver, Canada)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel in Yerevan
Excellent, friendly and very helpful staff! I have stayed here many times and always leave with great memories.
Victoria 於 2016年11月4日的回應
Dear Vincent, I am always happy to see you in our hotel. I am pleased that you like our hotel. I am appreciate your opinion about our hotel. Warm greetings from Nairi. I hope to meet you soon. With kind regards, Manager of Hotel Victoria

6/10 一般

真實旅客

讚好：整潔度
Il faut repenser la notion de service
Le problème essentiel dans cet hôtel est la qualité du service. Si vous avez quelques problèmes tels que, besoin des serviettes, du savon, etc. Il faut attendre jusque le lendemain ...De plus le petit déjeuner est servi à partir de 8H ( ce qui est tard pour quelqu'un qui trvaille).

8/10 不錯

Abdulla (Dubai)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing stay
Staff are friendly and helpful
Narine 於 2016年1月16日的回應
Dear Abdulla, Thank you for taking the time to review your stay with us. I am very pleased to hear that you enjoyed your stay at Nairi Hotel and that you appreciated our services and hope to see you soon again. Best regards, Narine

8/10 不錯

jari (salo)

讚好：整潔度、職員與服務和住宿狀況
Armenia mielenkiintoinen maa
syrjäinen sijainti, taksin käyttö välttämätöntä

8/10 不錯

真實旅客

讚好：整潔度和客房舒適度

6/10 一般

IBE64

Moyen
Trop loin du centre-ville Accès à la piscine payant Pas de coffre-fort pour ranger ses effets personnels de valeurs L'hôtel vous fait signer une décharge qui les protège en cas de vols

8/10 不錯

watche (oegstgeest)

讚好：職員與服務
Leuk
Meer schoonmaken vooral de vloerbedekking Paar ure blijven wij zonder water en zonder aircondition in onze kamer. De rest was goed.

10/10 優異

Babak (California )

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
..Great hotel simply!
The manager and staff are very kind and polite ! whatever you need they will be always there for you.. ..nothing to complain about really.. - food is fresh - Not far from the center. - Great value for money - Clean and new hotel - Well designed - Clean, large and beautiful room - Well managed - Great view of the city The great thing about this hotel is the staff.. they are really helpful and polite specially the receptionists are very professioal, friendly and well-trained for their job.
Narine 於 2015年6月2日的回應
Dear Babak , Thank you for your nice feedback. We are pleased to hear that you enjoyed your stay at Nairi Hotel and that you appreciated our services and hope to see you, as our dear guest, soon again. Best regards, Narine

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ein sehr schönes Hotel mit einer tollen Aussicht!
Das Hotel hat uns sehr gut gefallen! Super Service sehr leckeres Essen! Die Zimmer waren sauber. Es liegt ca. 10 Minuten mit dem Auto vom Zentrum entfernt. Bei unserer nächsten Geschäftsreise werden wir dieses Hotel nochmal buchen.
Narine 於 2015年6月2日的回應
Dear guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that you enjoyed your stay at Nairi Hotel and that you appreciated our services and hope to see you soon again. Best regards, Narine