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聖瑪麗 23 號酒店的評價

3.5 out of 5
聖瑪麗 23 號酒店
23 St. Mary's, St. Mary's, Bootham, York, England

評價

9.4

完美

10 分評分，優異；461 則評價中有 314 則" "
8 分評分，不錯；461 則評價中有 122 則" "
6 分評分，一般；461 則評價中有 20 則" "
4 分評分，欠佳；461 則評價中有 4 則" "
2 分評分，很差；461 則評價中有 1 則" "

9.8/10 

整潔度

9.6/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

yuting

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
23 St Mary's team 於 2023年8月28日的回應
Hi Yuting, thank you for taking the time to review us, we are so pleased that you enjoyed your stay with us. We hope to welcome you back in the future!

10/10 優異

XINTONG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
23 St Mary's team 於 2023年7月5日的回應
Thank you very much for leaving us your feedback, we are glad you enjoyed your stay with us! We hope to see you again soon!

10/10 優異

Tsun Fung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
23 St Mary's team 於 2023年7月5日的回應
Thank you very much for leaving us your feedback, we are glad you enjoyed your stay with us! We hope to see you again soon!

10/10 優異

ching yeung (HONG KONG)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A warm welcome and a beautiful hotel!!
The hosts Julie and Chris are very nice. Warm welcome is delivered and they will show you the ways to the main attractions!! Hotel breakfast is Yorkshire type and the quality are excellent. Facilities in room are satisfactory, reliable WIFI is provided. you can also find hair dryer and TV in your room. Toilet area are big enough and hotel water for shower are available. The hotel, located on St Mary 23, are convenient for you to walk to the downtown and the environment is safe. All in all, I will recommend it to others!!

10/10 優異

KOON YING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Rukmani

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
23 St Mary's team 於 2024年5月9日的回應
Hi Rukmani, thank you for taking the time to review us, we are so pleased that you enjoyed your stay with us. We hope to welcome you back in the future!

10/10 優異

Robert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was clean and staff very helpful.
於 2024 年 4 月住了 2 晚
23 St Mary's team 於 2024年4月29日的回應
Hi Robert, Thank you for your review! We're glad to hear that you found our property clean and our staff helpful. We hope to welcome you back again soon!

8/10 不錯

Fernando

讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
La propiedad es muy hermosa y tienes todo lo que necesitas. Tiene estacionamiento cerca y puedes ir caminando al centro. Lo único malo fue que llegamos después de las 4 y ya no había nadie para abrirnos. Nos habían mandado un mensaje que nos darían las instrucciones para entrar y nada. Mandamos mensajes a la propiedad por la app no contestaban. Tuvimos que pedir un celular prestado a un local para poder llamarlos y que nos dijeran cómo entrar
於 2024 年 4 月住了 2 晚
23 St Mary's team 於 2024年4月22日的回應
Hola Fernando, agradecemos que te hayas tomado el tiempo de dejarnos una reseña, te pedimos disculpas por el inconveniente ha sido un problema con la plataforma por lo que no pudimos ver tu mensaje o acceder para enviarte la información correspondiente a tiempo. Estamos felices de que hayas disfrutado tu estadía con nosotros y esperamos poder recibirte nuevamente! Saludos

10/10 優異

Clifford

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
We enjoyed being close to City Center.
於 2024 年 3 月住了 2 晚
23 St Mary's team 於 2024年4月3日的回應
Hi Clifford, thank you for taking the time to review us, we are so pleased that you enjoyed your stay with us. We hope to welcome you back in the future!

8/10 不錯

Kathia

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The b&b is nice, little off the main area of downtown but not that far. Good breakfast. The room also good not that small with windows! The only complaint is the lady that runs the place I think, she checks you in and does breakfast and all, when we arrived she was gentle, she leaves at 4 and there’s no one after that, but on our check out she wouldn’t let us do it later than 10:30 majority of places do it at 12 or at least 11 am, the couple next to us in breakfast ask the same and she said no problem leave at 1 pm but not us. We left our luggage and went back later to pick it up and she was very rude, almost like making us a favor to use the bathroom wich was in the basement. Anyway no customer service at all. We will prefer to stay somewhere else next time, closer to everything and with more caring service.
於 2024 年 1 月住了 1 晚
23 St Mary's team 於 2024年2月13日的回應
Dear Kathia, Thank you for sharing your feedback with us. We're glad to hear that you found our B&B nice and enjoyed the breakfast and room amenities.We apologize for any inconvenience caused during your check-out experience. While we strive to accommodate our guests' requests, unfortunately, we aren't always able to offer late check-outs due to room turnover and prior bookings, as was the case during your stay. We regret any miscommunication or disappointment caused by this.Regarding the interaction with our staff, we're truly sorry to hear about your experience. Providing excellent customer service is paramount to us, and we apologize if this wasn't reflected in your encounter. We'll address this matter internally to ensure it doesn't happen again.Kind regards

10/10 優異

Sangita

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great room. Breakfast option available. Close to all attractions and very walkable.
於 2024 年 2 月住了 3 晚
23 St Mary's team 於 2024年2月8日的回應
Hi Sangita, thank you for giving us such a nice review. We are delighted that you had a great time with us and you found everything as you expected. We hope to be able to welcome you back in the future!

10/10 優異

Beverley

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
23 St Mary's team 於 2024年1月31日的回應
Hi Beverley, thank you for taking the time to review us, we are so pleased that you enjoyed your stay with us. We hope to welcome you back in the future!

8/10 不錯

John

讚好：整潔度、職員與服務和住宿狀況
An old property with some of the period features still intact. A quirky property in a quiet area, convenient for the city centre. We chose to travel by train because we were uncertain about the parking arrangements. We discovered that parking is very limited and comes at a cost. Overall the accommodation was good, clean and the staff were extremely helpful and friendly.
於 2023 年 12 月住了 2 晚
23 St Mary's team 於 2023年12月19日的回應
Hi John, thank you for taking the time to review us. We are glad that you enjoyed your stay with us. We hope to welcome you back in the future!

4/10 欠佳

David

於 2023 年 12 月住了 1 晚
23 St Mary's team 於 2024年1月6日的回應
Hi David, thank you for rating us, best regards!

10/10 優異

Susan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
23 St Mary's team 於 2023年12月5日的回應
Hi Susan, thank you for taking the time to review us, we are so pleased that you enjoyed your stay with us. We hope to welcome you back in the future!

8/10 不錯

Georgina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Weekend Christmas Market stay
A beautiful find, minutes walk from the Minster. A very special place.
於 2023 年 11 月住了 1 晚
23 St Mary's team 於 2023年12月5日的回應
Hi Georgina,  thank you for taking the time to leave us such a lovely review. We hope to be able to welcome you back in the future!

10/10 優異

Debra

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice 2 night stay in York. Room clean and bed very comfortable as was the shower room. Nice touch was complimentary refreshments and chocolates. Just 5 minutes walk from the minster and heart of the city. Lady we met on arrival was very helpful. Hope to visit again in future.
於 2023 年 11 月住了 2 晚
23 St Mary's team 於 2023年11月20日的回應
Hi Debra, thank you for giving us such a nice review. We are delighted that you had a great time with us and you found everything as you expected. We hope to be able to welcome you back in the future!

10/10 優異

Erika

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Just a short weekend in York but Fiona and the people at St Marys was so helpful With i formation and out self check
於 2023 年 11 月住了 2 晚
23 St Mary's team 於 2023年11月20日的回應
Hi Erika, thank you for taking the time to leave us such a lovely review. We are glad to have been able to help you with your stay, we take great pride in guiding our guests with the best suggestions for their stay in York! We hope to be able to welcome to back in the future!

10/10 優異

Ross

讚好：整潔度、職員與服務和住宿狀況
Central location, clean and warm - will definitely be back!
於 2023 年 11 月住了 3 晚
23 St Mary's team 於 2023年11月10日的回應
Hi Ross, we are delighted that you had an enjoyable stay with us, we pride ourselves on doing everything we can to make our guests feel comfortable and happy. To read that you will return for future stays when you visit York is truly the best compliment!

8/10 不錯

Frances

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely little B&B within walking distance of all York has to offer. Lovely hosts, will definitely be back
於 2023 年 10 月住了 1 晚
23 St Mary's team 於 2023年10月30日的回應
Hi Frances, thank you for giving us such a nice review. We are so pleased that you enjoyed your stay with us and you found us lovely . To read that you will return for future stays when you visit York is truly the best compliment!

10/10 優異

Sandra

讚好：整潔度、職員與服務和住宿狀況
Lovely place walkable to town
於 2023 年 10 月住了 1 晚
23 St Mary's team 於 2023年10月30日的回應
Hi Sandra, thank you so much for taking the time to leave us a review, we are very fortunate in our location! We hope to be able to welcome you back in the future!

8/10 不錯

Andrew

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is ideally located for central York. The young lady who gave me the room key was very helpful and informative and very pleasant. I had room 7 on the top floor which was very clean, great bed and bedding. Well stocked coffee facilities. My only criticism would be the shower which is located in the bath tub under the eves and difficult for a tall person and not powerful. Would definitely recommend and return there.
於 2023 年 10 月住了 1 晚
23 St Mary's team 於 2023年10月25日的回應
Hi Andrew, thank you for taking the time to leave us such a lovely review. We are proud that we were able to accommodate you and make you feel comfortable and happy during your stay in York, we look forward to welcoming you back in the future and thank you so much for your recommendation!

8/10 不錯

George

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
23 St Mary's team 於 2023年10月25日的回應
Hi George, thank you for staying with us. We hope to be able to welcome to back in the future!

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
Friendly staff on arrival. Room was lovely, very clean and an upgrade on what we had booked. A nice touch was a snack box with complimentary crisps, chocolate & mints - we took advantage 😁. Highly recommended as very well positioned for a 5 minute walk into central York and extremely good value for money (and that was before the upgrade!!). We will return.
於 2023 年 10 月住了 1 晚
23 St Mary's team 於 2023年10月22日的回應
Hi John, thank you for giving us such a nice review. We are delighted that you had a great time with us and you found everything as you expected and more . We hope to be able to welcome you back in the future!

10/10 優異

Lindsay

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
23 St Mary's team 於 2023年10月18日的回應
Hi Lindsay, thank you for staying with us. We hope to be able to welcome to back in the future!

10/10 優異

Holly

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location. Near the train station and City. Very walkable. Friendly staff.
於 2023 年 10 月住了 4 晚
23 St Mary's team 於 2023年10月18日的回應
Hi Holly, thank you for taking the time to review us, we are so pleased that you enjoyed your stay with us.We hope to welcome you back in the future!

6/10 一般

Hege

於 2023 年 10 月住了 3 晚
23 St Mary's team 於 2023年10月9日的回應
Hi Hege, thank you for your rating, we look forward to welcoming you back!

10/10 優異

alfredo

讚好：整潔度
於 2023 年 10 月住了 1 晚
23 St Mary's team 於 2023年10月9日的回應
Hi Alfredo, thank you for your rating, we look forward to welcoming you back!

10/10 優異

MARTIN

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
23 St Mary's team 於 2023年10月2日的回應
Hi Martin, thank you for the rating you left us! We look forward to welcoming you back!

10/10 優異

Simon

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to the city centre friendly and helpful staff
於 2023 年 9 月住了 1 晚
23 St Mary's team 於 2023年9月17日的回應
Hi Simon, thank you for taking the time to review us. We are glad that you enjoyed your stay with us. We hope to welcome you back in the future!

10/10 優異

Clive

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We booked very late on the day we arrived, but Gage was very helpful in accommodating our needs. The Family room which we were given was excellent especially the bathroom. The staff were friendly and very helpful. The property was in an ideal location for visiting the city centre and the decor was beautiful throughout.
於 2023 年 9 月住了 2 晚
23 St Mary's team 於 2023年9月11日的回應
Hi Clive, thank you for taking the time to leave us such a lovely review. We are proud that we were able to accommodate you and make you feel comfortable and happy during your stay in York, we look forward to welcoming you back in the future!

10/10 優異

Mandy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly. Spotlessly clean. Bedding was super soft and felt lovely. If I'm ever in York again I wouldn't hesitate in staying there again.
於 2023 年 9 月住了 1 晚
23 St Mary's team 於 2023年9月4日的回應
Hi Mandy, we are delighted that you had an enjoyable stay with us, we pride ourselves on doing everything we can to make our guests feel comfortable and happy. To read that you will return for future stays when you visit York is truly the best compliment!

10/10 優異

Myles

於 2023 年 8 月住了 1 晚
23 St Mary's team 於 2023年9月17日的回應
Hi Myles, thank you for your rating. We hope to see you again!

10/10 優異

Darren

讚好：住宿狀況
Perfect location and lovely hosts.
Very welcoming and perfectly placed for a 2 minute walk into the centre. Would have been all 5's but the shower was a bit too cozy. Would definitely stay again.
於 2023 年 8 月住了 1 晚
23 St Mary's team 於 2023年8月21日的回應
Hi Darren, Thank you for taking the time to review us with your kind comments, we are so pleased to read that you will return for future stays when you are visiting York, it really is the greatest compliment!

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
Lovely clean establishment, the staff are lovely and friendly. The breakfasts are very nice too.
於 2023 年 8 月住了 2 晚
23 St Mary's team 於 2023年8月4日的回應
Hi David, thank you very much for taking the time to leave us a review. We are so glad you enjoyed your stay with us and that you liked our breakfast, we hope to welcome you back in the future!

10/10 優異

debra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent service and stay
於 2023 年 7 月住了 2 晚
23 St Mary's team 於 2023年8月1日的回應
Hi, thank you for taking the time to review us. We are glad that you enjoyed your stay with us. We hope to welcome you back in the future!

6/10 一般

Ronald j

於 2023 年 7 月住了 1 晚
23 St Mary's team 於 2023年7月31日的回應
Hi Ronald, thank you so much for taking the time to leave us a review, We hope to be able to welcome to back in the future!

10/10 優異

Janice

伴侶同遊
讚好：整潔度和住宿狀況
Excellent location and great service and staff
於 2023 年 7 月住了 2 晚
23 St Mary's team 於 2023年7月19日的回應
Hi Janice, thank you for taking the time to review us, we are so pleased that you enjoyed your stay with us.We hope to welcome you back in the future!

10/10 優異

Judith

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very close to main attractions and lovely room.
於 2023 年 6 月住了 2 晚
23 St Mary's team 於 2023年7月4日的回應
Hi Judith, thank you for taking the time to review us. We are so pleased that you enjoyed your stay with us and you found the room lovely. We hope to be able to welcome to back in the future!

10/10 優異

Robert

於 2023 年 6 月住了 1 晚
23 St Mary's team 於 2023年6月12日的回應
Thank you for your rating, we are so pleased that you enjoyed your stay with us. We hope to welcome you back in the future!

10/10 優異

Diane

讚好：整潔度、職員與服務和住宿狀況
Property was excellent. Food was good and plentiful. Staff very friendly and helpful. Location was outstanding.
於 2023 年 5 月住了 2 晚
23 St Mary's team 於 2023年6月7日的回應
Thank you for taking the time to leave us such a lovely review. We hope to be able to welcome to back in the future!

6/10 一般

Rose Mary

於 2023 年 5 月住了 1 晚
23 St Mary's team 於 2023年6月21日的回應
Hi Rose, thank you for taking the time to review us. We hope to welcome you back in the future!

10/10 優異

Shiro

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Very nice, large room. Friendly staffs.
於 2023 年 5 月住了 1 晚
St. Mary's team 於 2023年6月5日的回應
Thank you so much for leave us a review. We are so pleased that you enjoyed your say with us. We hope to be able to welcome to back in the future!

6/10 一般

真實旅客

多人同遊
讚好：整潔度和住宿狀況
不滿：客房舒適度
I don't get the great ratings for this place.
A fairly ordinary B&B (though the 2nd B is optional, & costs extra), but it was damned noisy. I can't fault St. Mary's for the jackhammering renovations going on at the property behind theirs, but the interior noise was all theirs. Weird, disturbing gurgling noises came randomly from the bathroom frequently (is the drain clogged? Is the toilet backing up? Is the roof leaking horribly? It was never anything I could identify), & some sort of motor/fan clicked on periodically for large chunks of time (never did figure out what THAT was.) Place was clean & convenient, but no way I'd stay there again.
於 2023 年 5 月住了 3 晚
St Mary's team 於 2023年6月5日的回應
Thank you for taking the time to leave us a review, we really appreciate all our guest comments. We apologise for the inconvenience, we are constantly improving for our guests, but this type of inconvenience is occasional and isolated. We hope you will have the opportunity to come back again and give us a second chance. Regards

6/10 一般

Carmel

讚好：整潔度
不滿：客房舒適度
Location only.
Great location, nice towels, nice cookies. Small room, small bathroom, parking off site and charged, brekky also extra. Worst part? No water pressure in the shower.
於 2023 年 5 月住了 2 晚
St. Mary's team 於 2023年6月5日的回應
Thank you so much for leave us a review, we appreciate all the feedback we receive. We are so pleased that you enjoyed your say with us. We hope to be able to welcome to back in the future!

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly and helpful staff, Nice quiet and convenient location. Excellent all round
於 2023 年 5 月住了 1 晚
Fiona 於 2023年5月13日的回應
Thank you John,For leaving us a review, I'm so pleased you enjoyed your stay with us and we hope to welcome you back on the future

10/10 優異

Kirsty

於 2023 年 4 月住了 1 晚
23 St Mary's 於 2023年5月13日的回應
Thank you for staying with us ;-)x

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
於 2023 年 4 月住了 3 晚
Simon 於 2023年4月17日的回應
Many thanks for leaving your review

10/10 優異

Tobias

於 2023 年 4 月住了 1 晚
Simon 於 2023年4月17日的回應
Thank you! So glad you enjoyed your stay.

10/10 優異

Lance

於 2023 年 4 月住了 2 晚
Fiona 於 2023年4月6日的回應
Thank you for staying with us, we hope to welcome you back in the future