We sincerely appreciate your positive review and are delighted to hear about your enjoyable experience at our hotel. We strive to provide the best service and accommodations for our guests, and it's wonderful to know that we met your expectations.Your feedback is valuable to us, and it motivates us to continue delivering outstanding service. We look forward to the opportunity to welcome you back for another great stay in the future.

Thank you for taking the time to leave us your feedback.

Thank you for giving us an 8/10 review!I am sorry to hear that you did not receive the dog bowl and treats that you requested, and the children did not get any treats. We do have a sweets counter that you are all welcome to help yourselves, but I am sorry that you were not informed of this.We hope you will stay with us again and we can provide a better stay for you.

Dear Sarah,Thank you for taking the time to share your detailed feedback with us. We're thrilled to hear that your check-in experience was speedy and efficient, and you found the room to be great value. Your comments on the upper floors are duly noted, and we appreciate your honesty as we continuously strive to improve.We're especially delighted that you had a positive dining experience during breakfast, appreciating the excellent buffet, the riverside view, and the helpful staff. Your recommendation means a lot to us, and we're glad you found our hotel to be excellent value for money.We look forward to hosting you again and appreciate your trust in us.Regards

Dear MarkThankyou so much for taking the time to review your stay. We look forward to you staying again next time you are in York.Best regards

Dear Gillian,Thank you so much for choosing to stay with us and for taking the time to share your wonderful feedback! We're thrilled to hear that our location, especially for the Barbican and the rest of York, met your expectations. We understand that parking in York can be a challenge, and we're glad our parking option proved to be a convenient bonus for you.It's heartening to know that you enjoyed your room and had an excellent dining experience in our restaurant. Our team works hard to provide a welcoming and friendly atmosphere, so we're delighted to receive your compliments. We truly appreciate your loyalty as a returning guest, and we look forward to hosting you again in the future. If there's anything specific you'd like to share about what made your stay memorable, please feel free to let us know. Safe travels, and see you again soon!

Thank you so much for your kind words and positive review! We're thrilled to hear that you had a lovely experience at our hotel. Our dedicated staff takes great pride in providing fantastic service, and it's rewarding to know that their efforts made a positive impact on your stay.We're also delighted that you found your room to be quiet, clean, and comfortable. Creating a relaxing and welcoming environment for our guests is always a top priority for us.If there's anything specific that stood out to you during your stay or if there's anything we can improve upon for your next visit, please feel free to share. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!

Dear Linda Thankyou for taking the time to leave us a review, we really appreciate the positive feedback and will share this with the team.Kind regards

Dear Carla,Thank you for choosing Novotel York Centre for your recent business trip to York. We truly appreciate your kind words and recommendation. It is delightful to hear that you found our hotel to your standard. We are also pleased to know that you had a pleasant dining experience in our restaurant and enjoyed what we had to offer. Our team takes pride in providing helpful and friendly service, so it is wonderful to hear that they met your expectations.Thank you once again for your feedback. We hope to have the opportunity to welcome you back to Novotel York Centre in the future.Best regards,Novotel York Centre

Dear Janet, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our food, and we're thrilled to hear that you enjoyed your meal in the restaurant. We apologize for any inconvenience caused by the heating not being efficient. Your comments have been noted, and we will take them into account. We hope to welcome you back to Novotel York Centre in the future. Warm regards,Novotel York Centre

Thankyou for taking the time to leave us a review. We are glad you enjoyed our stay.