Good:
The hotel is well located and impressive in its public areas.
All the staff are friendly and polite
The breakfast is very good
Not so good:
The room itself was not too impressive. The room was stuffy, safe didn’t work, and the shower was a trickle.
Overall location 10 out of 10 so if you are out and about exploring York all day and arriving/departing by train it would be good choice. If you want to relax in your room then I would recommend a different room category or another hotel.
Mark
於 2023 年 8 月住了 2 晚
8/10 不錯
Danny S W
2023 年 7 月 24 日
Danny S W
於 2023 年 7 月住了 4 晚
10/10 優異
Ying-ting
2023 年 1 月 30 日
Ying-ting
於 2023 年 1 月住了 1 晚
8/10 不錯
SHUM
2023 年 1 月 3 日
讚好:整潔度、職員與服務和客房舒適度
Comfortable and Convenient Hotel
Our stay in the hotel was comfortable and the hotel is located just adjacent to the train station. The breakfast is great. Yet the room may need some renovation as it actually getting old.
During check-in, we were informed to pay for the hotel, which we already paid during the booking, but it was rectified once we spoke to the hotel staff during check-out.
SHUM
於 2022 年 12 月住了 1 晚
6/10 一般
Silvia
伴侶同遊
2025 年 7 月 24 日
Okay hotel, but not a luxury stay by any stretch of the mind. The reception and common areas have obviously received a very nice renovation, but the room itself was ok only, and there was unfortunately an unpleasant humid smell emanating from the bathroom throughout our stay. Breakfast buffet was ok but not amazing and amenities were nothing special. On the other hand, the room was quiet and the bed was comfortable.
Silvia
於 2025 年 7 月住了 3 晚
10/10 優異
Samuel
家人同遊, 伴侶同遊
2025 年 7 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location was perfect. Jorvik center, the dungeons, the shambles were all within 15 minute walking radius. Breakfast was a decent buffet. Good swimming pool and facilities.
Samuel
於 2025 年 7 月住了 2 晚
8/10 不錯
Anne
2025 年 7 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful original Victorian hotel, bed rooms were well equipped, clean and modern facilities. My only criticism would be they were rather bland & a statement wallpaper as a feature wall or in the panelled areas would have lifted them to a different level!
Anne
於 2025 年 7 月住了 2 晚
8/10 不錯
Robert
2025 年 7 月 22 日
讚好:整潔度、職員與服務和住宿狀況
Very good location right next door to the station. Communal rooms very pleasant and relaxing.
Although we did have a standard room the bathroom was rather small considering the price charged.
Robert
於 2025 年 7 月住了 3 晚
6/10 一般
Jenny
多人同遊
2025 年 7 月 21 日
讚好:職員與服務
The staff and lounges were beautiful but the room was very small, dark with lots of faults including a cracked toilet seat which is very unhygienic. Tiny window overlooking the train station roof and one double glazing panel was missing. Lots of areas with paint missing and bathroom door that wouldn’t close and had a big area of white filler, probably where the handle had been. Very disappointed with room.
Jenny
於 2025 年 7 月住了 1 晚
10/10 優異
Matthew
伴侶同遊
2025 年 7 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel
Matthew
於 2025 年 7 月住了 2 晚
8/10 不錯
Marie
伴侶同遊
2025 年 7 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a lovley stay at the Milner, our room was really nice however some of the furniture was damaged and would bennift from being replacement but our overall stay was lovley
Our superior room had a beautiful big bathroom, very relaxing couple of days....
Marie
於 2025 年 7 月住了 2 晚
10/10 優異
Kim
親子同遊
2025 年 7 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was lovely and in a really convenient location and the team was helpful. I really enjoyed my stay.
Kim
於 2025 年 7 月住了 2 晚
6/10 一般
Lucy
伴侶同遊
2025 年 7 月 19 日
讚好:整潔度、職員與服務和設施服務
Great staff & the hotel down stairs and around the grounds was beautiful.
Once got to our room we were a little dissapointed - very small room, mould on bathroom ceiling, no lighting in half the room so couldnt see when ironing or to use full length mirror & couldnt hang clothes due to the kettle etc being directly under hanging rail. Dispite these things the room was clean and exellent location.
Lucy
於 2025 年 7 月住了 1 晚
8/10 不錯
Kathryn
2025 年 7 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fabulous building. Room was small but clean. No dresser for hair or make up but overall would recommend and stay again.
Kathryn
於 2025 年 7 月住了 1 晚
8/10 不錯
Thu
2025 年 7 月 16 日
讚好:整潔度和職員與服務
Hotel is conveniently located close to the train station and about a 15 minute walk to town where all the attractions are. Beautiful lobby and grounds. Our room was a bit small but would’ve been fine except the sink and shower did not drain. I suspect it is an ongoing problem as there’s a moldy smell upon entering the room.
Thu
於 2025 年 7 月住了 1 晚
8/10 不錯
Andy
2025 年 7 月 15 日
讚好:整潔度、職員與服務和住宿狀況
Had a room on the ground floor. Water filled up.. also took.ages to get warm.with alot of fiddling aroung :(((((
Andy
於 2025 年 7 月住了 1 晚
8/10 不錯
Judith
伴侶同遊
2025 年 7 月 15 日
讚好:整潔度、設施服務和住宿狀況
i paid extra for a room with a view of the gardens and i got a view of a canvas bar taking up half of it, not what the pictures suggested at all. There was a wedding in the hotel on one of the nights and the music was so loud you could here it clearly in our room on the 2nd floor which spoilt our quiet night. i asked at reception if something could be done but they were less than helpful.
Overall the hotel and staff were excellent.
Judith
於 2025 年 7 月住了 2 晚
10/10 優異
??
親子同遊
2025 年 7 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
お部屋もスタッフも立地も素晴らしく大満足です
??
於 2025 年 7 月住了 1 晚
10/10 優異
Julia (Nottingham)
家人同遊
2025 年 7 月 13 日
讚好:整潔度、設施服務和住宿狀況
This was my second stay at this hotel. I came back because I really liked it the first time, although it has changed hands since then.
On arrival, our rooms were ready. The staff were friendly and helpful.
Our baggage was safely left in the luggage room on the day of our departure, which made it so much easier on our last day. It was even brought to our table when we decided on a last-minute drink in the bar before heading to the station.
If I had any gripe at all, it was in-room information. But this seems to be the same in most hotels these days. I miss having a menu, opening times, local sights etc in a booklet or folder.
So convenient for the train station. Be aware that there is a door right next to the station. The first time I went, I walked all the way around the building to the front entrance!
Would definitely stay here again.
Julia
於 2025 年 7 月住了 1 晚
10/10 優異
Brian
2025 年 7 月 11 日
讚好:整潔度、職員與服務和住宿狀況
just loved staying here
Brian
於 2025 年 5 月住了 2 晚
10/10 優異
Hilary
2025 年 7 月 9 日
讚好:整潔度、職員與服務和住宿狀況
Hilary
於 2025 年 7 月住了 1 晚
10/10 優異
sharon
2025 年 7 月 3 日
讚好:整潔度、職員與服務和住宿狀況
Staff are lovely, friendly and helpful. Tboroughly enjoyed our stay and will def go back
sharon
於 2025 年 6 月住了 3 晚
8/10 不錯
T
2025 年 7 月 2 日
讚好:整潔度、職員與服務和住宿狀況
T
於 2025 年 6 月住了 2 晚
10/10 優異
Wendy
伴侶同遊
2025 年 6 月 30 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had our wedding reception in the Oak room for 75 guests. Everything from start to finish was perfect. The support from planning this from Emily, all the event setup on the day, the welcome drinks, food, bar And all
Staff were exceptional. We all Had an amazing time - thank you very much!